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Tata Motors Complaints & Reviews

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Updated: Feb 10, 2026
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F
Farzeenpachu
Aug 26, 2021
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Am not satisfied in your staff communication. They don’t attend in correct manner at the time of service . I will make so many complaints to my vehicle. And these i am moving to cancel my new vehicle harrier.
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    sachin0093
    Aug 25, 2021
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    Dear Sir/Madam,
    I am using Tata Tiago (XE model) car, & it has a manufactured defect in rear twist beam. I have visited So many time to 'Sab motors Sarita Vihar Delhi' service center, but they are not cooperating with us and making it fixed. After my several requests they asked to get my cars service should be done from their workshop and then they will look into it. Even they charged me 12k and serviced my car from their service point, my issue was still there and they are not fixing it. Before servicing I was told they will fix it, and after servicing they denied for the same.Service in-charge told me your service History is found poor we do not take claim of it even in warranty period as well & will not take in extended warranty period also. Then again service -in-charge advised (Sub Motors) me to take claim from Insurance company, and they will manipulate the scenario by showing this in accidental case. I informed them very clearly many times that my car was not accidentally damaged.Still as per the advice I tried to get it done, I had no idea about this.But after claiming for this issue insurance surveyor told me this is the manufacturing defect, and company will take care of it. Now-days because of this issue, I have welded this part to use my car, which is very dangerous too for me. From so many days I am running here and there but result is still zero.
    Please resolve my issue, as because of this I am being tortured by service center/Company mentally and physically both. I am being harassed by them literally.
    Here I am writing this, with lot many expectations.

    Hoping for your prestigious response.
    Many Thanks & warm regards
    Sachin Pratap
    [protected]
    [protected]
    Tata Motors customer support has been notified about the posted complaint.
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      Balajee37
      Aug 25, 2021
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      Address: Chennai Pokma

      I have bought a Tata Zest XMA in the year 2015 and doing the service without fail with Concorde Motors for the last 4 years and finally they have closed the sales & service. After that using Pokma and Lakshmi Motors for Service. I am using only the Authorised Service Partner for my vehicle. I have found that the Charges is exorbitant and cheating the customers.

      CONCORDE MOTORS CHEATED ME LIKE ANYTHING FOR THE SERVICE CHARGES.

      Presently there is an engine problem and now handed over to Pokma which is now Gokulam Service Center in Chennai. They have quoted the charges a s attached in the document. I would like someone to verify and approve for the charges to pay for POKMA Service Center.

      TN05 BC 0973 .
      Tata Motors customer support has been notified about the posted complaint.
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        P
        perla madhuri
        from Pune, Maharashtra
        Aug 25, 2021
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        Address: 401,4th floor padmaja court2 hyd 73

        Sir
        select motors begaumpet, hyderabad has sold a nexon ev that was previouly invoiced to MRS alekya.I have problem in connecting Z connect as its not accepting my present mobile number.
        since my purchase i am unable to use the car for long travel as i dont know where the charging points are located.
        we reminded several times and also called tata motors.But till now the problem is not solved.Mr sudeep from select motors is totally irresponsible and dont give correct feed back.
        Tata Motors customer support has been notified about the posted complaint.
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          SaranyaAnbukumar
          Aug 24, 2021
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          Address: Tata Motors Ltd 4th Floor, Ahura Centre 82 Mahakali Caves Road MIDC, Andheri East Mumbai - 400093 Contact: 022 - 62407101

          Hi Sir,

          We have cancelled Nexon XM (p) new car booking on June 30, 2021 with tata motors by initiating cancellation mail. We paid RS 11000 as a booking amount and its not refunded after 2 months. There are many communication thru mail and phone not responded properly. Herewith we have attached mail receipt from Tata motors on our online booking and cancellation mail. Please help to get a refund amount from tata motors. Thanks

          attachment
          mail communication on cancellation
          mail receipt on booking

          booking details

          Model Nexon (P) XM New
          Colour Foliage Green
          Portal Order Ref TNXefX[protected]
          Payment Transaction No. VUR[protected]
          Dealership Jayaraj Karz - VALLAM
          Amount Paid ₹ 11 000
          Tata Motors customer support has been notified about the posted complaint.
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            D
            dip123das
            Aug 24, 2021
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            IRA not Activated

            Address: Mahishbathan, coochbehar

            I have bought TATA Safari XZ+ in April, 2021. My IRA application isn't activated till today. The showroom workers had taken my KYC(s) and also registered the same. I had provided them the OTP that came to my mobile number @ [protected]. Thereafter whensoever I try to register in the said application it says that my mobile number isn't registered. I have calling the customer care for about a week but they are not receiving calls. Once they...
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            M
            manjit mandal
            Aug 24, 2021
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            Address: Darbhanga , Bihar

            I have purchased tata tigor xz+ from yashraj Motors, Darbhanga branch in Bihar. Before Purchasing Salesman name Nikhil Mob No. [protected] was calling several times for pressurising me to purchase different colour car although I have made sure that I want deep red only. At last I purchase it on 31/07/2021. Then only I was told that I would get No Plate in Ten Days. But till now I havent got . Nikhil statred Ignoring my call . I have made several call for some problem in car and for other information but he never responded my call. At the time of purchase he asked me for some extra money as he provided the colour which I demanded and I have paid him . But I have never expected such behaviour . Now I regret why I have purchased Tata cas as they are so irrisponsive better to purchase Maruti swift Desire as after purchase tata stop taking any response. Will suggest everyone not to buy Tata as afrer purchase everyone will be desapopinted with employ behaviour.
            Chassis no. MAT629303MKD34740
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              Abdulla Rasi
              Aug 23, 2021
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              Address: Aysha Manzil Parambil House Po Kanhirode

              Dear iam here Abdulla from kannur kerala iam loyable costumer o[censored] owning 2 tata cars tiago and nexon.
              My problem is with my owned nexon car which as been given for service in kannur kvr tata moters service point i got unsatisfed filling there service kindly help me
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                RoshanR Rumba
                Aug 22, 2021
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                Address: Nirmala Cottage. Rumba Tiba. Below Co operative. Middle Sichey. Sichey Busty. Gangtok 737101. Gangtok. Sikkim. mobile. 7407941530

                Dear Sir/Mam, I own a Taata Nexon XM 2017. I have problem while driving on 2nd gear downhill as the gear goes from 2nd gear to neutral automatically, This problem happened often and I even went to 2 dealers namely Lexican Motors and Rangeet Auto here in Siliguri. West Bangal. Both the dealers couldn't solve the problem nor could find it, even when i told them its big problem for me as i live in Gangtok. Sikkim and have to travel up and downhill on a daily basis. I am really afraid to drive the car these days.
                Recently I was coming from Darjeeling to Gangtok and the way is very sloppy until Teesta Bazar. Since i could not drive on 2nd gear so I was driving on 1st gear and 3rd gear only which is not advice able to drive on 3rd gear as its too steep to drive downhill. On the way at 2 points there was break fail and i almost lost my life. There was not break on the car as i was driving on 3rd gear which i was not suppose to and should drive on 2nd gear which i cannot. Somehow i manage to stop the car by pumping the breaks many times and told my friend to put a stone in front of the tyre. I thank God for saving our life that day as the cliffs here are almost 1000 feet's high. I halted for almost 2 hours and later very slowly drove on 1st gear only. It was life threating experience. Now I am very much afraid to drive the car. Other than that I have no problem in my car and i love the car.
                Please look into the matter as its very serious and I travel with my family most of the time. Your input and solution to my problem is much appreciated.
                Thank You.
                Roshan Rumba
                Gangtok. 737101. Sikkim.
                Mobile. [protected]
                Tata Motors customer support has been notified about the posted complaint.
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                  D
                  Aug 22, 2021
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                  Address: 14/4 Sengaliappan nagar, Ranganathapuram Sulur

                  I purchased Altroz from SRT Coimbatore Avinash road 4 months ago. My vehicle has a complaint while running with AC. I have taken it to the service center thrice (Hopes location) but they couldn't resolve the issue... Please take back my vehicle, I am looking for encash settlement... I would like to go for some other genuine brand like Maruti or Hyundai... Please assst ([protected])
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                    Madhu ym
                    Aug 22, 2021
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                    Address: Kropex Tata motors Pvt Ltd, singasandra ,banglore

                    Dear sir/madam

                    I booked a car of nexan XMS on 13/03/2021 still I didn't get my car and I asked to refund the amount bcz their executive still not paid the amount and they booked the car pls take this complaint as high risk and help me.

                    Dealer : kropex Tata motors Pvt Ltd, singasandra, banglore, 560100
                    GM: Raghu
                    PH: [protected]
                    Customer: Madhu Kumar
                    PH:[protected]
                    Tata Motors customer support has been notified about the posted complaint.
                    Aug 22, 2021
                    Updated by Madhu ym
                    Dear sir/madam

                    I booked a car of nexan XMS on 13/03/2021 still I didn't get my car and I asked to refund the amount bcz their executive still not paid the amount and they booked the car pls take this complaint as high risk and help me.

                    Dealer : kropex Tata motors Pvt Ltd, singasandra, banglore, 560100
                    GM: Raghu
                    PH: [protected]
                    Customer: Madhu Kumar
                    PH:[protected]
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                      Irshad Islam
                      Aug 21, 2021
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                      Address: BABHANGAMA, Bhagalpur, BIHPUR

                      I have Nexon XZA+O car and done the second service but in IRA APPS still alirt coming service due, please solve this. My car chachiss no is MAT627146MLA02150
                      Tata Motors customer support has been notified about the posted complaint.
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                        yashvindra
                        from Noida, Uttar Pradesh
                        Aug 21, 2021
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                        No call received for car service for last one year ( SAGAR MOTORS NOIDA(U.P)
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                          V
                          Venkatesh Pothiraj
                          Aug 20, 2021
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                          Address: SAYAR AUTOMOTIVE,VELLORE,TAMIL NADU

                          No proper resolution from the customer service manager(Kasya Chunduru) of TATA Motors, least bother to listen for the customer queries and blamming only on customers stating that every thing is mentioned in owners manual.if every thing is mentioned in owners manual why they are selling the cars thru dealers, they can sell and service directly from tata motors.vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv irresponsible response from the authority of TATA motors also.manufacturer is to resolve the customer concern but in tata motors is a big zero on post sales. decided not to step into for tata motors even for enquiry.
                          Tata Motors customer support has been notified about the posted complaint.
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                            Venkatesh Pothiraj
                            Aug 20, 2021
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                            Address: Sayar Automotive,Vellore,Tamil Nadu

                            Even after 12 days no one from dealer bother to call the customer for updation, even i calls no response form the dealer.
                            dealer cheated on P2P AMC coverages, out of 12 parts only 4 had replaced and said they changed all parts.
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                              Dhaval Thakar
                              Aug 19, 2021
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                              Address: c-604,Shree Vishnudhara Gardens, Jagatpur, Ahmedabad, Gujarat, India, c604

                              I have purchased my TATA nexon XZA+(o) model on 12th July 2021, Till the time didn't get any IRA related things activated, I purchased this model only for this feature and the same is not provided by tata.
                              I have called to TATA nexon customer care but they dont have any answer they were keep telling me that the concerned team will connect you but till date nobody calls me, same I have raised complaint to dealer at showroom but they said this is from TATA end and they could not do anything about this.

                              I have raise this complain at this board so that atleast I get some good response from tata
                              Tata Motors customer support has been notified about the posted complaint.
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                                R
                                rizz chaudhari
                                Aug 19, 2021
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                                I had booked Tata Altroz XZ 1.5D on 12th July. As per showroom(Sterling Motors, Solapur) staff they were suppose to deliver it by last week but they are telling me that Car is not loading on transport vehicle as they clearance is not being done by Manufacturing located in Pune.

                                I would like to them to resolve this very unprofessional behavior of such reputed India car brand of India.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  Sidd2u
                                  from Muragacha, West Bengal
                                  Aug 19, 2021
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                                  I took a test drive of tata altroz xz model on 19th July 2021 and booked the car same day, checking all its features. When i tool the tesr drive the car has digital instrument cluster and i was impressed by this feature, now when i received the car tata altroz xz yesterday (18th August 2021) there is no digital instrument cluster, now i have got analog instrument cluster which is totally unfair and i am completely disappointed with this.

                                  I paid the money for xz model to get all the features that it had in it, especially for the digital instrument cluster.

                                  Ratna tata sir's name is the first thing that we have always respected and trusted for long years but paying for the one we have selected and getting the one where this digital instrument cluster is removed is totally unfair to us.

                                  Now, i am feeling as being cheated.
                                  I deeply request you to please help me sir, either by replacing the analog one with a digital instrument cluster or by replacing the xz model by xz plus, whatever will be the extra amount i am ready to pay.

                                  Please dont break our heart and the trust that we have on Ratan Tata sir, we are always inspired for the "vocal for local" but now we are feeling as being cheated because we tool test drive seen a different xz while taking test drive and received a different one.

                                  My deeply request kindly help me in anyway you can sir, or if you can arrange a meeting with Ratan Tata sir.

                                  Eagerly waiting for your response and call.

                                  Thanks and Regards
                                  Siddhartha singh

                                  [protected]@gmail.com
                                  Tata Motors customer support has been notified about the posted complaint.
                                  I too have booked on 12th July... Showroom guy said they don't know about this as the Tata Motors didn't update them on this.
                                  I too booked 10th July same for digital instrumental cluster now I got normal analog showroom guy said that the same thing don’t know I am fully disappointed sir plz change the analog to digital I am ready to pay fr that
                                  I took a test drive of tata altroz xz model on 19th July 2021 and booked the car same day, checking all its features. When i tool the tesr drive the car has digital instrument cluster and i was impressed by this feature, now when i received the car tata altroz xz yesterday (18th August 2021) there is no digital instrument cluster, now i have got analog instrument cluster which is totally unfair and i am completely disappointed with this.

                                  I paid the money for xz model to get all the features that it had in it, especially for the digital instrument cluster.

                                  Ratna tata sir's name is the first thing that we have always respected and trusted for long years but paying for the one we have selected and getting the one where this digital instrument cluster is removed is totally unfair to us.

                                  Now, i am feeling as being cheated.
                                  I deeply request you to please help me sir, either by replacing the analog one with a digital instrument cluster or by replacing the xz model by xz plus, whatever will be the extra amount i am ready to pay.

                                  Please dont break our heart and the trust that we have on Ratan Tata sir, we are always inspired for the "vocal for local" but now we are feeling as being cheated because we tool test drive seen a different xz while taking test drive and received a different one.

                                  My deeply request kindly help me in anyway you can sir, or if you can arrange a meeting with Ratan Tata sir.

                                  Eagerly waiting for your response and call.

                                  Thanks and Regards
                                  I took a test drive of tata altroz xz model on 19th July 2021 and booked the car same day, checking all its features. When i tool the tesr drive the car has digital instrument cluster and i was impressed by this feature, now when i received the car tata altroz xz yesterday (18th August 2021) there is no digital instrument cluster, now i have got analog instrument cluster which is totally unfair and i am completely disappointed with this.

                                  I paid the money for xz model to get all the features that it had in it, especially for the digital instrument cluster.

                                  Ratna tata sir's name is the first thing that we have always respected and trusted for long years but paying for the one we have selected and getting the one where this digital instrument cluster is removed is totally unfair to us.

                                  Now, i am feeling as being cheated.
                                  I deeply request you to please help me sir, either by replacing the analog one with a digital instrument cluster or by replacing the xz model by xz plus, whatever will be the extra amount i am ready to pay.

                                  Please dont break our heart and the trust that we have on Ratan Tata sir, we are always inspired for the "vocal for local" but now we are feeling as being cheated because we tool test drive seen a different xz while taking test drive and received a different one.

                                  My deeply request kindly help me in anyway you can sir, or if you can arrange a meeting with Ratan Tata sir.

                                  Eagerly waiting for your response and call.

                                  Thanks and Regards
                                  Ankit Agarwal
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                                    RaghavSingh1810
                                    Aug 18, 2021
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                                    Model: Tata Harrier XT+ 2021
                                    The car was bought in Jan 2021 and within 6 months we have faced multiple issues.

                                    Have been to the Raebareily Uttar Pradesh TATA workshop 3-4 times and they are not able to figure out the problem.

                                    It just suddenly starts showing F in the instrument cluster and the car refuses to start. This is highly disappointing for people who believe in Indian brands. TATA does deliver a safe car but with poor quality and way worst maintenance. Putting in 20 lacs and then getting stuck in the middle of the market is very frustrating.
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      ARUN REDDI
                                      Aug 18, 2021
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                                      Address: Manikabag tata belgaum , karnataka

                                      I booked my nexon XMS petrol on 14/06/21. They have promised me to deliver within 6 weeks. And they changed the date 2 times. But still they are not sure about the delivery date. Even they told me that i can cancel my booking if i cannot wait. Really sad experience.

                                      Manikabag Tata Belgaum, karnataka showroom
                                      Customer name - Arun Raddi,
                                      Tata Motors customer support has been notified about the posted complaint.
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