Tata Nano Complaints & Reviews

I hope the person who reads this will take some action.
My Tata Nano silver color bought in May 2010 MH-01-AR-3583 has gone to the TML workshop at E Moses Rd 5 times for battery discharge and starting problem but even as of today the problem is the same. The Service engineers at the TML (e. moses) workshop are not at all knowledgeable and are only interested in doing sweet talk so that we give them good rating of abt 9 to 10 points during their review call from the workshop or the Pune HO, as they say that will help them in their promotions and incentives.
I am absolutely hassled and have spent quite a lot of money in travelling due to the unavailabilty of my car as during one instance it was at the workshop for almost 8 days.
I also plan to get in touch with Mr. S. Sreeraman or Mr. Ravi Kant on this matter.
Hopefully good sense will prevail and you will be able to maintain the prestige of the NANO

I booked a TATA Nano in the Name of Bhimsen Sahoo, At/Po Khandia Bandi, Chandiakhol, Jajpur, Orissa and deposited Rs.1,40,000 for the same. Now I have cancdled the Booking and till date I have not received the said amount.

My Booking UNI No.[protected]

Pl send the details

[protected]@rediffmail.com

We have booked a tata nano and applied for cancellation in July, since then we made a 1000 calls to the company but havent got any response. Can anyone please help in this regard.

Cancellation details:

UIN number:[protected]
date: 10/7/2010
Cancellation num: kqhgd28958
Complaint number: cmp007507

Sir,

Purchased TATA NANO on[protected] having Chasis No. MAT612201AYD14149, Engine No. 273MPF101CZYE13130, from SHANKER MOTORS (P) LTD., PURNEA, BIHAR it has done only 500 kms and even the first Service is not done as yet, its Self-Starter is not working since 10 days. They are unable to change the starter saying "they have no spares" also a definite timeframe is not being given by them. Did not except this type of problem and response from a reputed company like TATA MOTORS and its dealer.

Maybe I can get some help from your forum to sort out the problem in the only vehicle driven and owned by my aged father, who is immobile right now.

Thanks
Ravi Shanker
[protected]@gmail.com

vasudev batra
A-5 Arc Heven,
lam road
devlali
To ,
The manager
Customer service
tata moters
dear sir,
I was a proud owner of TATA NANO. Just like Mr. Ratan tata.
Now , I would like to tell you tht my car had started giving me lot's of promlem from the first month itself. The gear box was damage and was replased during the first service it self. I have been regularly going to the service station for wiper motor not working.
Now the axel is damage and Strling motor's your authorised dealer is insisting to pay first and the claim from the insurance company. Sir this damage is noticed during warranty period, hence your company should do it as per the term's of our deal.
I am a seinor citizen and your people are harasing every time.

Sir, With reference to News in national daily Rajasthan Patrika Dated 10-December-2010 about the extended warranty upto 60000 km or four years to all consumers new and old of your well known product TATA nano
I am one of the first consumers of nano thus I've paid Rs. 1,40,842 including RTO and insurance + extended warranty amount Rs. 2750 Approx.
My vehicle no. is RJ27CB6515
Since I've paid the amount for extending the warranty I want my refund as mentioned in the newspaper that the facility will be available to all the customers without any extra money

Had given cancellation of my tata nano allotment on 28.8.2010. My UIN is[protected]. While the company promises to refund by 45 days. It is almost 3 months and I have not got the refund. Reason provided by the parrots (Call centre) are:

1. Received the cancellation application for processing too late from the dealer (VST Motors Chennai)
2. The date of refund starts only from the day that the forms are received from dealer
3. It is not 45 days but 45 working days and they work only 5 days a week and includes all festivals and holidays applicable to all states in India
4. We have escalated to [protected]@tatamotors.com and you also write
5. Cheque is being done and would be sent within a short period of time (not mentioning the time) while tatanano gives one standard reply please provide us bank account number and IFSC code for us to remit through NEFT !
6. Sorry ! Shama chahatahoon! Sorry!

Sir,

My vehicle Tata Nano beraring Reg.No.KA 22 P 1200 met with an minor accident on 26/09/2010 and immediately on the same day I gave the vehicle for repairs at Manickbag Automobiles Udyambag, Belgaum, Karnataka State, who is your authorised Dealer. It is almost one month passed, they are not ready to repair nor deliver the vehicle giving reasons that parts are not being supplied by the manufactorers and it will take some more time to repair and they have kept the vehicle on as is condition. This has been a common reason given by them on every personal visit to the Showroom. Thus I feel it is an harrasement to the customer.

Hence I request you to take up the matter if the matter is not correct. If there is non supply of parts from your end, it would be an injustice and negligence on your part.

Hope you will take up the matter and reply me immediately.

Your reply in this matter shall be highly appreciated.


Nitin Yadav
Mob No.[protected]

I had purchased a Tata Nano on 31.01.10, bearing Engine No. 273MPF10IPQZE16196 and Chasis No MAT6122519YP17307. I was actually very satified with the vehicle's performance. However on 18th Oct', 2010 while coming from a near by place, my wife suddenly told that there is some burning smell coming from outside. Initially I did not pay much attention thinking that the smell is coming from outside. After about few minutes the smell became acute & we realize that it is coming from the Car itself. Then I asked my wife to get down immediately & I tried to switch off the engine. To my utter surprise the engine did not stop even after I took out the key. After few minutes the engine stopped on its own.Then few minutes I thought since the car was on the middle of the road I should park it a tleast on one side of the road. This time when I put the Key even without switching the ignition on the car started on its own. This happened few times. Then I called the service team of Tata Nano (Swapna Motor, Bhubaneswar). They also had no clues but advised me take the car home. Since my house was nearby I pulled the car to my house. The next day the Dealer has taken the car for repair. On telephonic contact the Dealer informed me that the starter kit of the car had some manufacturing defect. I just want to ask had the vehicle been on a long ride and if the A.C was on, then we could have never smelled the burn.I now feel it is extremely unsafe to drive the Nano on road. Either Tata should replace the car entirely and give me certificate that the Car is safe for driving or should refund the cost of the vehicle. It is extremely sad as to Tata with all its reputation allow such low quality and unsafe product to be sold. I need your help to take it up with Tata as many more such vehicle are on the road.

SIR

This is to submit that myself Meenu Gulati had registered for tata nano car at the Registration no.[protected].in 2009.

I have made a request for cancellation of the registration immediately after the first draw and had made request for refund of my registration charges of Rs. 1,40,000 to my saving account in Punjab and Sind Bank,WestJyoti Nagar Shahdara,Delhi:110092

My saving a/c no. is 100329
MICR CODENO.is : PSIB0000783

Several times i had contact your office at tel no. [protected] and no action has been taken till date inspite of my several requests made to Mr.Gaurav and many other fellows attending my call who regularly promised me that it will be done in a week time .If possible send me my money at my residence details as under

In case I am not refunded my money back within 7 days of recieving this letter, I'll be constraint to move to the COURT.
KINDLY LOOK INTO THE MATTER,

yours sincerely
Meenu Gulati
8A/7 GEETA COLONY
DELHI:110031
TEL NO. [protected]

From:
Name : Ketki Biren Dalal
C/1, Embassy Apartment, Dr. V.S.Marg, Ambawadi, Ahmedabad - 380015.
Mobile :[protected]

Hi,

I booked my nano CX at the time of initial booking and paid Rs. 1,20,000/- as booking amount and got delivery in September 2010. I have upgraded it to Nano LX by paying diffence of amount and got Tata Nano Lx On 30/07/2010 thr dealer ASPI Cars Ahmedabad


Chasis no. MAT 612252 AKE 04435
Engine no. : 273MPFJ01E24K04539
I[censored] want I can send u my registration no.

Following complaints

(i) Inner lining, in front and back is very stiff, cutting is not accurate, not enough margin so every day that lining comes out from the body. Quality is very inferior type compared to other nano cars of the same model or CX. It is very stiff and rough material.
(2) On backside above engine, cracked and lower quality body material is used
(3) Rug material used in dikky portion is also of inferior quality
(4) Bonet portion was damaged, which one could see.( At the time of delivery ) So ASPI men changed the bonet and took two hours. We have to sit their and wait for 2 hours at the time of delivery. It was too late so we could not check much.
(5) After coming home we noticed one dent below car But ASPI men are saying no it was not there at the time of delivery Bottom metal sheet is badly bent, I[censored] want I can sebd u some photographs also
(6) One thing I want to say about ASPI cars your dealer - Not at all satisfactory Some of the scratched and complaint about door they promised to cover up in first service but we suffered a lot. The car was not ready at the time of delivery and also at the time of first service.
(7) A.C. Jali shutters are not finished well

I was very much exited about my new car and which was world's the best cos. smallest car and praised by world's great people. I m fan of Tata Group. I m possessing Gold Card of West side and also of Tanishque. I m using many TATA items like car, watches, ornaments, clothes, mobiles, phones, etc etc and very much satisfied with all the items. i m also holding shares and mutual fund s of TATA group of co. since long.
But this nano car disappointed me. My sister has also same nano car but has very nice finnishing inside and outside so we were very much happy aout the car but particularly my piece of car given by ASPI is not worth and it totally disappointed me.

So what u can do in this matter Please help me to find a way and guide me

I will send some photographs showing above my complaint i[censored] r want to see it.

from mareena motors,calicut I booked to change the spairparts of my tata nano car reg: no: KL 11 AE 1530.on15 09 2010.they said to me that you come on 16 'th morning we will give the car in the evening.From kalpetta (there is my working place)in the early morning I reached at mareena motors and gave the car. but they denied my request todo the work.then I returned from there.And also I complaint to tata motors about my problems.but they did not take steps to rectify my problmes.Ihad occured so many economic losses.so do the needfull actions

The Tata Dealer RD motor in VIP road. The peoples are working in Nano department regularly harasing and telling lie.

From Tata there is nobody to look after their behaviour. Every time Nano retainee customers are facing different type of stories. like your billing has been done, sent for registartion, Your payment aggreement is balance.

It is very sorry to feel that, From tata there is nobody to control over such type of fraud peoples working in RD motors, VIP road.

Everyday from puna Tata representative calling and asking, have you got your nano?? when asking to dealer the fraud and lie things are coming.

Can Ratan Tata help to get peoples car to peoples waiting from 1 year ???

I have booked Tata nano last year in 2009. I cancelled my booking in 23rd March 2010 but as of Sept 1, 2010, I still have not received my money back. I have been following with their customer care center in Pune but did not got favorable response. Just assurance that they will credit money in week which did not happen since 5 months. My UIN is[protected].

It is really a big matter of sorrow and really sad to inform you that ‘nano’ which is getting worldwide attention and desired to be an ambitious project of TATA, is actually creating problem to its esteemed customers.

I bought nano last year in the month of November from A One Dealer in Connaught Place, New Delhi having No DL10C 0622 with great joy and expectation from TATA Group but it’s really unfortunate since from the very beginning of my purchase that I am facing problems on regular intervals. Firstly there was some discrepancy in my R.C as there was spelling mistake in my Father’s name, then I spoke to my dealer to get it rectified and submitted the R.C back but till date neither I received my R.C back nor any sort of communication from their side. And I think there is no need to tell you that driving in the capital without R.C is quite a risky task.

Now the recent and major problem which arises is regarding water logging in front rear seat of my car due to rain. This problem is comes only during rainy period despite repeated attempts to A One Motor Workshop, nothing has been done till date and the problem of water logging is still there due to which the interiors of my car are getting deteriorated due to water logging, It seems that the TATA Nano has some manufacturing defects. Smell is coming out of my car and the risk of short circuit has arisen due to this defects . The service personnel of Motor workshop are not doing their job with due perfection and simply misguided the customers as I think they have inadequate knowledge about how to deal with this problem.

So kindly look into this matter and get it resolved as soon as possible otherwise I have no any option except knocking the doors of consumer court as my problem is still unsolved and going to deaf ears of dealer workshop personnel.

My previous request to tata motors is 1-[protected] dated 13/082010.

Sir I have booked one Tata Nano car through star motors of Mahaboobnagar of Andhra Pradesh in the year 2009 and paid an amount of Rs 3999. My car booking has been cancelled by the Tata motors company due to finance problem. When I enquired about the refund of the booking amount, I was informed that my amount will be refunded shortly. The U I Number is[protected]. I request that my booking amount be refunded at the earliest.

I have Tata Nano LX Sunshine Yellow since 6th May 2010. Car gives a mileage of just 10 Kms per litre Delhi traffic.

I have tested my car various times and each time the mileage was around 10 Kms per litre

I can also aceept a mileage of 15 Kms per litre but a mileage of just 10.5 Kms per litre is totally unacceptable especially when the ARAI certified mileage is 23.6 Kms per litre.

What to do next ?

Amit.[protected]@gmail.com

I purchased One tatanano standard model in Feb this year and one Cx Model in may
this year

While brakes of Cx Model are ok but in stanard model it does not operate properly
Because of this I had a nearly fatal accident on this 20th march.

I have long experience of driving. My stanard model car did not stop at desired point
Hence I met with collision with another car at crosing.

Now either make the brake like Cx model or hange the car I am afraid of driving

It is a faulty model

My Tata Nano Uniique ID No. is[protected].I received a SMS on 16th JUly that My Tata Nano is ready for delivery.When I contacted to M/s Basudeb Auto,Ranchi a dealer of Tata Motors ,they said that it is not ready.Pl. confirm when I have to get it from the showroom.
Also I am the Retainee of one year ,hence why Rs. 6,000/- has been increased in the car?
Pl. respond.
Waiting for your reply.
Tarique Sajjad

KIND ATTENTION MR NITIN SETH OUR CUSTOMER MR ABDUL VAHID KHAN BOOKED A NANO CAR FROM CENTRAL BANK OF INDIA BRANCH _ RASULIA _HOSHANGABAD . BUT BECAUSE OF SOME REASON HE CANCELLED THAT BOOKING.DETAIL OF CUSTOMER IS GIVEN BELOW:

NAME-ABDULVAHID KHAN
UNI[protected]
DEALER-MECHMEN MOTOR HOSHANGABAD
CANCELLATION NUMBER-JAUIU-51209
DATE OF CANCELLATION[protected]
DATE OF ALLOTMENT[protected]



I HAVE ALREADY SUBMITED ALL THE ORIGINAL DOCUMENTS TO YOUR OFFICE BUT UNABLE TO GET THE REFUND BACK

KINDLY PAY ATTENTION ON THIS


WITH REGARDS

Y.S.SISODIYA
(BRANCH MANAGER)
CENTRAL BANK OF INDIA
BRANCH- RASULIA DISTRICT-HOSHANGABAD M.P


MAIL [protected]@yahoo.in
mobile number-[protected]