Tata Photon Complaints & Reviews

1. I took (26/2/2011)Tata Photon Plus internet connection with number No. [protected], going by the hype of fast connectivity in adds. Post paid plan with Rs. 250 monthly rent plus extra on uses basis was chosen, thinking uninterrupted service would be enjoyed though need was limited. However, write from the activation of services, too much disturbances/disconnection in internet connectivity was faced for which Customer care executive were...

please tata photon speed verry slow please fast this internet speed...

I am using the Tata Photon plus device [protected] from last 6 months and I am very unsatisfied with their broadband speed.I am using an expensive plan and I also pay the bills on right time and always have sufficient balance like 15 to 20 GB in my account.While purchasing the device I was promised that I will get 3.1 Mbps speed but the download speed is always between 0.11 - 0.24 mbps and upload speed is 0.10 - 0.36 mbps .There customer care...

I have been using Tata Photon+ Post Paid Data card - Number - [protected] from Oct 2010 to May 2011. My problems started when i gave the request to deactivate the Tata Photon in the May '11. I had requested the Tata customer helpline executive to deactivate my existing connection. At that time he received the request and gave positive reply and advised me that my connection will be deactivated after 15 days. But donot use Tata Photon...

I had taken Tata photon plus internet connection on[protected] from TATA TELE SERVICES LTD (TTSL).
I had selected the plan of 2GB per month. TTSL people told me that because you are a central government employee therefore there is a discount scheme for you. You will have to pay only Rs. 500 /- per month for this scheme. But now they have sent bill to me in which they have mentioned selected plan as 5GB per month @ Rs. 950 /- per month.br...

sir,

I had purchased a tata photon plus connection from univercell store
near porur junction,porur,chennai. on 2 oct,2011 but after 28 days
also it was not activated.

I was given the connection and was told it will be activated within
one days.I had submitted all the documents.he said I will be getting a
call from Mr GODSON.mobile no [protected] from tata photon which never
happened...

Dear Madam / Sir,

This is with reference to my Tata Photon Plus Mobile Broadband Internet connection (A/c No.[protected] which I have been using for over 6 months. I recently tried to get some issue sorted out by their Customer Care ([protected]), but their CCE seemed to have misguided me to update the wrong drivers for my modem device (Olive V-ME101 on 64-bit Win'7 HP). This not only didn't resolve the original issue...

i have brought a new connection of tata photon plus from POORVIKA mobile store near porur chowk chennai on 25 sep,2011.and paid 1500 inr on spot.but the connection was not activated yet.when i ask person of that store,they are saying its TATA PHOTON DEALER job...nxt i contacted tata photon dealer named GODSON,mobile no.[protected] given by shop keepers about it..when i called him he said he will do it as soon as possible but he done nothing...

my photon whiz is not working properly since last few month its speed only 6kbps and at the time taking is said to me thats its speed is 153.6kbps so its very slowly...

DEAR,
Sir/Madam
I would like to request you that please help me to resolve my problem that i am facing with the TATA PHOTON PLUS internet connection. I am facing this problem from last 5 to 6 months but the problem is the same as it was earlier. when i registered a complaint that i am not getting the promised speed some techincian came and told me in 24 hrs your problem will be solve but day changes problem remains...

pl read my earlier posts (2 nos).i have received phone call from tata indicom ph no
[protected] on 30/09/2011 at 5.05 pm.when i tried to justfy my position,the lady executive said tumhara baap ka company hai kya. i disconnected the call .she called
4 times after that. i told her that pl send me mail then i will reply. same day at about
9.00 pm i replied back with the mail from tata indicom.these are the executives tata...

pl see my earlier post same day.
i am attaching mail by tata indicom saying disconnection by 30/06/2011

gm marathe.

pl see the attachment.company replies that they have disconnected since aug 11.
when they themselves send a mail saying acceptance of cancellation effective june 11
this v v starnge

gm marathe...

it's very sad to say that tata photon whiz speed is so poor as compared to other broadband services.......

Dear Concern
I am using TATA-PHOTON whiz for the past 6 months. My account number is [protected]. I never faced any problem with the speed of accessing internet. But for the past few days, I am facing problem in accessing the internet. First I thought that its because of the coverage problem. But the antenna displayed as full, and showing a full coverage. So, I kindly request you look on to the matter immediately and to take necessary...

I have a tata photon connection no. [protected], which was duely recharged on 12 september 2011 by 1000 INR(5 gb unlimited plan). but from past two days i am unable to connect it . its giving an error that "the PPP link control Protocal was terminated". i got my device checked at the centre and they have submitted an complain in NON Technical department but still to my surprise after 2 days nothiing has been done. kindly get it in...

Dear Sir(Sosasta and Tata photon)

I had purchased a tata photon plus connection from So Sasta .com.

I was given the connection and was told it will be activated within two days.I had submitted all the documents to Mr Soumyajit Bagchi in Sosasta office in Kolkata
he said I will be getting a call from Mr manoj from tata photon in two days which never happend and I had to follow fr 3 days to talk to him.He...

I had a tata photon+ postpaid connection and i migrated it to prepaid, after that its became a headache and these people will irritate u like anything, This s my last deal with tata internet connection and i never evr use these type of connections n my life.
First when i gave a request to migrate it to prepaid they said that it wil hapen with iin 2-3 days nd i forget abt the thing and aftr 2-3 weeks when i go there and askd them to...

I bought a Photon Plus(No. [protected]) and was assured of express speed.But not for once I have used it without frequent disconnects apart from slow speed.Complaint many times to the Customer Care but to no avail as I was only given false assurences.Fortnight ago I went to their office & met their executive & after a lot of haggling finally managed to geta complaint lodged.Their Techinician visited my residence & confessed that...

I am not able to use Tata Photon. Whenever I click on activate it says " Activation Failed, try again later or contact your service provider. My TATA number is [protected] and my complaint referrence number is[protected].

I want someone to help me with this ASAP...

I bought a Tata Photon last week which turned out to be defective. This was replaced. The replaced photon took one week to activate. After which it worked for one hour and stopped working. It keeps giving errors such as 'cannot connect to remote computer' or 'PPP Protocol terminated'. The Photon plus number is [protected]...