Tata Photon Complaints & Reviews

Dear Sir
My name Is Rohan Vidyadhar Tamore and i am IT engineer Student and my tata photon plus number is [protected]. The complaint is that from Tata customer care they had given me a wrong commitment and wrong information and they had sold me a Tata photon plus device.I had seen a advertisement on the net and I had given my number And then the call came y tata customer care they told about the plan that you have...

Hi,

I am forced to raise a complaint here after being frustrated with the quality of internet connection and technical service I have been receiving from Tata Photon Plus, Bhubaneswar.

I had paid for the corporate Rs.5100 plan which covers 5GB unlimited for 6 months( Plan name : [protected]@5000CappingPn).
That makes almost Rs.850 per month.
And definitely this investment is not worth it.br...

Subject: Fwd:reference number[protected]my tata photon bill attached.. cheated me by ur agent.....TATA photon Plus A/c no[protected],my datacard connection no.[protected]



Dear sir,
since there was no proper response from customer care tata photon plus and nodal officer,i am forwarding you the same letter to you,kindly respond.My latest tata photon bill attached which was...

Hi,

This is most horrendous solution I can get from a service provider.
I called your customer service yesterday & asked for supervisor ,after
Staying on call from 12:58 Til 02:50 .The center was not able to put a single
Supervisor on the line.The supervisor named Jitendra Keshwani & ganesh Shantaram
refused to come on line.

I am demanding my Rs-5000 back.Because your whole...

My data card no. is [protected] and I purchased it only a week ago., I am getting very slow speed( download speed of around 300 kbps and upload speed of around 200 kbps only). I was promised speed of around 3.1 mbps though.

When I call the customer care, they say my datacard number is not registered with them.

I have taken postpaid plan of 950/- per month and alreay paid 6 months rent in advanced, but I feel...

First of all, sincere request to all NOT TO GO FOR TATA Photon+ device for internet connection. Though TATAs are known for high ethical standards & quality, the tata teleservices, in particular tata photon guys are exception to this. These guys are cheaters, customer services guys are . It is a hell service.

I have taken this service last year somewhere in Sep (number [protected]) and have hardly used for 2 months and requested...

Dear Sir,
I am a TATA photon plus user. I am unable to pay my postpaid bill online. Every time when clik the option pay, it was written that the bill detail is not available. The last date of my bill submission is[protected]. After that the company will charge extra Rs as fine. Why should I pay extra money for the fault of the company. Please help.
Thanking you.
Dr. Rumpa Das
my TATA photon number is [protected]br...

Hi,

I have made multiple complaints at this ID and i mailed several mails to (TN Nodal Desk, [protected]@gmail.com, customer.[protected]@tatatel.co.in,nodalofficer.[protected]@tatatel.co.in,nodalo...⇄

I am having serious speed issue with my Tata Photon Plus and after raising no of complaints, problem remains. I am having Tata Photon Plus(complaint number:[protected],TATA...

Dear Sir,

I purchased the device TATA PHOTON+ last year in October10.The day of purchase I was assured that it will deliver me the speed of 3.1 Mbps,as the co. claims so much.But I regret that till date I haven't received speed more than 150Kbps.The problem is so frequent,that not a single day goes without calling Tata Photon Customer Care.Everyday I have to call them and inform regarding my problem of Internet Speed.br...

Respected Sir/Madam

i have Tata photon plus and having network problem filled complaint at Ludhiana Mall road head office(complaint Number[protected] but no person visted at my premises. i tried to talk with manager Mr. Rahul (Cluster head) but he dont want to talk with anyone and his subordinate said that Mr Rahul said we cant solve the network problem in your area and now u have to decide whether u want to continue...

While taking this tata photon connection. I have request for my billing cycle from 15 of month to 14 of next month. Their executive has agreed for same.
But I am receiving my bill for different cycle.

I have called multiple time at their call center :[protected] , [protected], [protected],[protected]from Airtel and Vodafone i m not able to dial this given number) . Their are not ready to take my complain. executive...

Dear Sir,
I Pankaj pandey,a/c no[protected],Photon no-[protected], using a Tata Photon Plus Internet Service in the name of my Father namely,Uma Shankar Pandey by his consent from last one and a half year as loyal customer paid my entire bill till date.

Around 4 months back I was out of station for some of my official purpose due to which i was unable to pay two month bill at that time.A collection executive namely, Debasis...

I HAVE BOOKED TATA PHOTON PLUS FROM THEIR WEBSITE & STILL HAVENT RECEIVED IT. DELIVERY STATUS ON THE WEBSITE CLEARLY STATES THAT DEVICE WILL BE DELIVERED WITHIN 3DAYS BUT TODAY IS THE 5TH WORKING Day AND I'M STILL WAITING FOR DELIVERY. COMPANY IS NOT BOTHERED TO TEL ME WHY THE DEVICE COULDNT BE DELIVERED ON TIME & CUSTOMER CARE TEAM IS WILLING TO HELP.
AFTER NUMEROUS PHONE CALLS, THEY FINALLY REGISTERRED COMPLAINT YESTERDAY...

This is Second letter. The top management of TATA PHOTON is silent on the fraud. See how TATA PHOTON is doing fraud with consumers. Avoid purchasing any product of TATA PHOTON as its cheat the customers. I am placing RTI with the Government of India. Its finding shall also be placed on this site.

SECOND LETTER
Dated: 22/08/2011
To
The Managing Director
TATA TELESERVICE LIMITED, Registered Office,...

I bought a Tata Photon Connection. Before the deal I was told that speed is upto 3.1 mbps. On enquiring, it was confirmed to me that minimum speed willbe 1 mbps.

When I strted using the connection, speed was in the range of 250 kbps to 300 kbps. I lodged the complaint and the company replie with all excuses including that average speed is 300-600 kbps.

It is abolutly unfair on part of Tata Photon, (particularly...

It has already been a month since I have been debarred because they made a mistake on address verification and till now it has not been reactivated, even after reverification of the address. They have one guy doing the address verification and hundred other people simply sitting and drinking hooka in customer care dept. The people in CC are hopelessly rude and inefficient. They cannot solve even a simple problem. No wonder everyone hates...

i tried to recharge my tataphoton+ card on www.paytm.com on august21-2011 with Rs 301.still we didnot got my balance but recharge ampount hasbeen duducted from my bank acount ,(Axisbank debit card).



my tata photon+datacard number-[protected]
email [protected]@rediffmail.com
alternate mob number-[protected]
recharge amount -301
amount deducted -301
complaints against- www.paytm.com...

Hi,

This is to inform you that i am holding a tata photon + bearing the # [protected] i had my o/s of 819 due for last month which got paid today, i had spoken to your customer care regarding this i got the confirmation as well regarding the payment updation when i asked to release the OG barring they were not able to do it on time and they keep on giving false promises request you to kindly address my issue.

Moreover...

In the month of July 2011, Tata Photon's Broadband service in the area Sivagamy Nagar, Medavakkam-100 was very disturbed . I made a complain on 4th of August 2011 (Complain No[protected], regarding the ongoing service. When I raised a complain to Tata Photon, the customer care replied some kind of service is going on in your area so you will not be able to get continuous service from our end till 21 Aug, for that period you will get...

i ,Dibya Ranjan Sahoo have Tata Photon Plus a/c number[protected]. i just want to stop irritating me by phone calls from tata photon customer care service ( which number is[protected] . This bill has been generated by the fault of tata photon customer care ( the amount of rs.963 /-. and the period from 20/02/2011--19/03/2011) . Actually before 1month of starting of the period to generating bill , i have deposited all documents in...