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Tata Photon Complaints & Reviews

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Last updated May 30, 2023
Complaints 1010
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Tata Photon Phone Numbers

Toll free
1860 266 5555
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1800 266 121
26
16
Customer Service Short Code: 121
10
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+91 11 6655 8666
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Fax
+91 11 6655 2020

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2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 21

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A
akverma123
from Bengaluru, Karnataka
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Harassment by The Dealer

Address:Bangalore, Karnataka

Dear Executive, I am writing this email in extremely harassed condition imposed by TATA Photon Plus dealer. I bought the TATA Photon connection (number [protected]) on 26th Jan 2012. When I was buying this connection - I had a trust on the TATA brand. But due to the dealer mismanagement I feel harassed. After getting the connection the Tata Photon Plus device worked properly for few day. But after a few days the dealer had blocked my connection...
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A
antariksha roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Recharge

Address:Nashik, Maharashtra

I recharged my TATA Photon Plus (SIM no. [protected]) account withe Rs.1501 on 21st January 2012 (Transaction ID:I[protected]) for 15GB data withe 30 day validity. In those 30 days i used approximately 5GB data out of thee allotted 15GB. As Photon Plus provides data carry forward facility, I again recharged my account on 18the February 2012 withe Rs.350 for 512mb data for 30 day validity (Transaction ID:I[protected]). But on 21st February...
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A
AqeelB
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid Billing + Recovery Threatening Calls

Address:Srinagar, Jammu and Kashmir

Dear Sir/Madam

I bought a Photon Plus device in DEC 2010 bearing number[protected] and with an unlimited plan RS950/Month. I used the device for about 5 months and paid the dues before due dates. With the last bill payment I requested for termination of Internet services to my device in APR-MAY 2011 and cleared the dues. I left my home place for about a year. But unfortunately TATA billed me extra 2 months rent for my already...
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P
pratikpj
from Bengaluru, Karnataka
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Abruptly deactivation of line

Address:Bangalore, Karnataka

Hi,

I am Tata connection holder from last 5 years. Some time I used Tata Wimax, sometime Photon+ and so on.

On 3rd Feb 2012 I acquired a new Photon+ connection. While getting this connection I informed executive that please do not send your associate for verification for next 15 days because I am going out of station but I am reachable on my phone. The executive was agreed upon.

7 days later I...
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P
priyanka0519
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Legal Notice - or whatever

Address:Bangalore, Karnataka

Hi,

I was using Tata Photon plus for around a year and a half(since 2010). I had a minute based plan which means the longer I use the more I pay. Last year around August End(2011 August), I raised a complaint with the Tata photon plus consumer care stating that my connection is very very slow. It would take 10-15mins to just load a page. And today (02/27/2012), I get a call from the tata photon Network department calling me...
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Address:Ranchi, Jharkhand

sir ,
ihave taken a tata photon plus and a waly connection his customer support told me that in both location of my use tata indicom is providing full network and services but after just getting connection i feel i was chiitted by tataindicom i contact the customer care more than 10 times but they din't solve my problem finally i stoped calling customer care .but the bill is running on to 3months .now i m help less .now...
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B
bhavvu
from Ernakulam, Kerala
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bill

Address:Andaman and Nicobar Islands

i took a internet connection broadband tata photon whiz cost of 2000Rs. But in that unlimited browsing for 3months and then you have to pay ur usage wise but ia not using full of that but bill was 100% usage, but that connection was very bad slow connection it takes atleast 5minutes or 10 minutes. So i want to disconnect this internet browsing after three months i used only one month but i paid the amount 580Rs. Then i will told to disconnect...
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S
santhosh_george
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting fake court notices for the device which I'm not the owner

Address:Ernakulam, Kerala

Hello,

I had a photon whiz, which I used till august 2011. I have surrendered the device at the

tata dealer's(TATA I) office on August 2011 as part of device upgrade to photon plus. At that time, the billing person told me that, all the bills are settled and I dont need to pay anything further with regard to the photon Whiz device. But from January onwards, I started getting court notices on non payment...
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N
nirottam singh
from Mumbai, Maharashtra
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speed very low 01 kbpd

Address:Jammu, Jammu and Kashmir

photons plus speed complaint
i have been using Tataphoton+ broadband postpaid,commited speed is 3. 1mpps till 5gb of data download , my no. is [protected] post paid broad band internet pack of rs 450 for 3 gb defence pack.,but i am reciving speed of only 3kbps for more than 3 monthsi have complaint to customer care several times thay reply that they are not able to process my request at that time and ask me to call again,i have also...
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M
mprksh_dby
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service of tata photon plus

Address:Kerala

Hi ,this is om prakash dubey from kakkanad(kochi).At last i have no other option than filing a complaint against a company whom i have always respected.From morning itself network is not showing in my tata photon device ,due to which i m not able to access the network.i tried calling to customer care on [protected] but all the time ivr keep me telling that no. is busy.is this the way to manage your service.
so,either contact...
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S
singh.pritpal83
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Dispute

I have a photon plus connection by the name of Winsome Yarns that has 3 combined nos. in it- [protected], [protected] and [protected]. I am using the Tata photon no. [protected] from mid Jan and that too in urgent situations as I already have wi-fi connection in the office of the co. The plan for the photon is of rs. 750 (2 GB o[censored]sage free). I have used photon in only urgent and critical conditions. But I was shocked when I came to know that...
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A
anilkthakur
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BYE-BYE TATA TATA SAYONARA TO TATA PHOTON MAX BUT STILL THEY ARE CAUSING PROBLEMS.

BYE-BYE TATA TATA SAYONARA TO TAT PHOTON MAX BUT STILL THEY ARE CAUSIBG PROBLEMS.
THIS IS FOR YOUR KIND INFORMATION THAT I BOUGHT TATA PHOTON MAX HAVING NUMBER [protected] AND ACCOUNT NUMEBER[protected] ON 23RD JANUARY 2012 .
NOW THAT LATER I FOUND THAT I WILL NOT BE ABLE TO CONTINUE WITH THE SAME FOR PERSONAL INEVITABLE REASON AND DEPOSITED RS.1700/- ON 3RD FEBRUARY 2012. ALSO I MADE REQEST TO IMMEDIATELY CLOSE/DISCONNECT...
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V
Vivek Sharma
from Gurgaon, Haryana
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very slow speed

Address:Rajasthan

my tataphoton code is [protected].After my first complaint last week.it was provided some speed only for 4 to 5 days to my internet connection.again there is almost no speed or very little speed in this highly monthly charged HIGH SPEED INTERNET service.But why i am paying too much money to this hopeless internet service..i am complaining it coz you should know views of customers about this poor network service.i will never ever suggest others...
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A
arun.kumar13
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non -Activation

Address:Delhi

Dear,

I purchase one new TATA PHOTON plus connection from one your Sales executive of TATA-Tele service his name NEERAJ ([protected]) on 30 Jan
2012 but till now my photon connection is not activated , if i call this guy he always said he will trying to activate the connection but he was failed , at last he give number of AMIT ([protected]) and said you talk to him he will activate you TATA photon plus connection but...
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K
Krishna Revadigar
from Bengaluru, Karnataka
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Tata Photon Plus - Neither disconnecting not converting

Address:Karnataka

Dear Sir,

I have been using Tata Photon Plus ([protected]) since last 1 year and service is pathetic. So I had submitted request(with documents) to convert my post paid connection to Prepaid on 27th Jan 2012 in Rajajinagar, Bangalore. The customer care executive told me that it will be done in 48 hours and refused to give me any reference no.

Today I had called to tata docomo customer care no to check the status...
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V
Vivek Sharma
from Gurgaon, Haryana
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almost no speed or no connection

Address:Jodhpur, Rajasthan

my tata photon no. is [protected].i pay 1200 per month for 10 GB but do not get speed or connection inspite of FULL SIGNAL in main city area.when i open google it say web page not available or it take half an hour to open facebook home page and another half an hour to logout frm facebook page...such a poorest of the poor service of this costliest network...plz dont apologise coz i will not get an extra 1 mb for internet only on basis of sayin...
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S
ssivaram78
from Delhi, Delhi
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Tata Photon+ Not Activated

Address:Chennai, Tamil Nadu

I have bought datacard from Connect india on 27th January 2012 from Mr Stephen( [protected]) after Speaking with Mr Shilender ([protected]) and Mr. Edwin([protected]) from Chennai . Mr Shilendar and Edwin ([protected]) committed the card will be activated in 2 hrs after payment. But Its over a week now but still not activated and all of the numbers are not responding now.

Mr Edwin who speaks with me before purchase of the card...
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R
ratheesh.anto
from Mumbai, Maharashtra
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NETWORK/ BILLING ISSUES

Address:Bangalore, Karnataka

Hello Sir,

My Tata Photon Plus number is [protected]. I have been in middle of an issue from 15th Oct 2011 and trying to find a resolution which has consumed more than 15 hrs of my active time (more than 25 calls to Customer care, 3 calls to nodal officers, many e-mails to Customer Care and already 2 calls to nodal appellate but no call back or response) and hence, I am dropping you this mail.

Original Issue:...
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T
true citizen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CUSTOMER CARE ..IDIOTIC FELLOWS

Address:Kanchipuram, Tamil Nadu

dear friends,
Pls dont go for Tata tele service centre at chengalpattu...they are spoiling TATA TELE SERVICE Name, pls take required action,
Required Aquist:Tamil,Mathi(they are frauds at chengalpattu wasteless fellows)take a change after seeing this message...R



Regards: yours chengalpattu friend...
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T
tcshemi
from Hyderabad, Telangana
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no speed (very poor)

Address:Kannur, Kerala

no speed , very poor service, I can't browsing...
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