Tata Photon Complaints & Reviews

My name is shirish dongre ,I have tata photon plus connection ,my photon number is [protected],MEID:A000002E137705,PESN:80FA91C9,S/N:A4G9MB[protected] are the details of my photon plus connection, as this is broadband connection (3.1 MBPS) tell me at the time of purchase this connection, but when I have operated, it has too much slow speed, sometimes it was too slow slow, thus regarding this I had 3 times complaints to customer care of Tata...

I lost my Tata Photon plus. Photon No. [protected]. Is there any way to trace the photon. Since Ive lost my laptop along with it. Its really urgent. please help. Call me on: +91-[protected]. I live in Lucknow, India. You can also email me on: apoorv.[protected]@gmail.com.
Thank you....

I am having Tata Photon Plus No.[protected]. My tata photon bill for the period 03/11/2011 to 02/12/2011 has been raised as Rs. 2211/-. My actual usage for a month is not for more than 20 hours per month, as can been seem for the last six months. My tariff plan is Photon Plus 1800 Min @ Rs 500. I spoke to the customer care centre of Tata Photon a number of times but i was only given assurance to look into the matter but nothing has been...

Sir,
I have been a customer of Tata Photon + postpaid (950 plans with 5GB free usage) since August, 2010. I have been paying all its bills faithfully from the beginning. Suddenly from the month of October, 2011, the bill was overcharged to INR 3,499.00/-. I knew that the bill was wrong, because I never use its service in this way. My main works with this photon + service is to check and reply mails and to brows for articles and news...

I have not been using Tata Photon Plus and had asked disconnection of the services 6 months ago due to Very Poor Signal Strength and Services. Now i get a call from Legal service Department that my number has not been deactivated yet and i still have to pay the amount for the usage. i have not been using the stupid device for more than 6 months now. This is the worst Service a customer can get.

" SO PLEASE MY DEAR FRIENDS...

My name is Vivek Jadhav, leaving in baroda. I had bought a tata photon plus device with number [protected] few months back. On 27th october, 2011, ie thursday i went to tata photon outlet located on Old padra road, Vadodara asking to suggest some plan according to the usage of internet. My previous plan was 30 hrs, 500 Rs. Since i am working on some project, my internet usage was going to exceed for month of November. The guy, whose name i...

I have requested on 23.11.2011 at tata indicom office, Kolkata for permanent disconnection of service for Tata photon plus no [protected]. I also requested them to issue me no due certificate and disconnection notice in my favour but inspite of several request they have not complying the same. There is no option to take acknowledgement from them as they have refused to received any letter accross the counter/Table. However they have noted...

I have taken Tata photon plus on 9 nov.I paid bill on 23 nov .Its disconnected.I did not get any mails and receipts also.Can you send me the details of Bill amount to my mail id :suni.[protected]@gmail.com
May i know the details of bill amount.and usage also....

Hello,

I purchased the Tata Photon Plus, Modem from Nashik. I submit all the required documents required but after 15 days my Modem suddenely stopped responding.

I thought it may be server issue, so I waited for the day when I went to the Tata Docomo Store from where I purchsed the Modem.

The Lady told me that my documents are rejected and did not answer my questions, tried to neglect me.
br...

i want my tata photon services to get terminated...my tata a/c no is[protected] and my tata photon no. is [protected]..i want it to get terminated before next billing cycle..u can contact me atmy id:[protected]@gmail.com ,or at my no:-[protected]...plz terminate it.....

Sir,

I have been thoroughly harassed regarding photon+ connectivity since Jan 2011; post June 2011 the performance of the device has gone down drastically. One person came to my house regarding the due bill payment on Sept 2011 to whom I clearly mentioned that i want to discontinue the connection (which was inactive at that point of time). I have cleared off the bills in Oct 2011 at Tata outlet at City Centre 1, Saltlake where...

Hi

This is really frustrating to been calling the Tata Photon customer care with phone getting disconnected when i try to reach the technical support. My account number is [protected] and Phone number is [protected] . When i try to use the photon it says its disconnected or deactivated. What is wrong with Tata Photon + .I have been facing this problem the day it got activated.I so regret my decision of taking a Photon + rather...

On enquiring for online purchase of internet connections, i was approached by "Connect India" (vriti interactive - Sachin Sr. Sales advisor) who promised me a 2 hr internet card activated, i made the payment on friday and did get the card in not 2 but 4 hours without being activate and for information along with the payment i also had sent a scan of my driving license for proof. Today is monday and i did not get a single call after...

COMPLAINT NO.[protected]TATA INDICOM NO.0923525 6054) NOT RESOLVED

Sir,
I was using Tata Photon Witz from their Varanasi Office on monthly unlimited plan of Rs 699/- since long. On dated 29.03.2011 his representative ot Varanasi called me and intimated about yearly package of Rs.3999/- valid upto 31.03.2011 and collected the amount on the same day vide receipt No. 2296 and intimated that the detailed information...

I am resident of Vashi , Navi Mumbai , having Tata Photon Plus wireless broadband . I am facing with very slow browsing and download speed from past 3-4 Months. I had made several complaints but Tata Communication Call center executives closes the complaint saying that the reason for slow speed is network problem and they are adressing to fix network problem soon. But till now no progress. I am really frustated with poor service from Tata....

Sir/Madam
I am a customer of Tata photon since 2009 at first it worked well but nowadays the speed of the Tata Photon is not good.Sometimes it works very slow. The slowness of this internet connection harrass me and my work has been disturbed.I asked to costomer care they also could not give be right answer. So, please kindly help me to get rid of this. My Photon no. is [protected]. And my personal mobile no is [protected].br...

Hi,

I took a Tata Photon plus connection from Tata Photon store, Opp. to Forum Koramangala and they took 300 rupess from me as their service charege.
2 weeks later they disconnected the connection and after 4-5 visits to their office, I got to know it was due to address verification for which representative came to my house during weekdays when I was in office. They also sent me a bill of around 860 rupess saying it...

Respected Sir/Madam

I was using Tata Photon Plus Post Paid Mobile Broadband from April 2010 to April 2011. I wanted to deactivate my connection since January 2011 but due to lack of support from Customer Service team and the local dealer. finally I was able to spot a dealer who opted to help me on this he advised me to Move my Postpaid to Prepaid as there is no option to deactivate the connection. So I gave a written Request...

Hello Sir / Madam,

This is to inform you that I have purchased a Tata Photon number [protected] in thee month of June 11 but speed was very slow and it is not as per standard. Download speed was 0.16 Mbps (Download). I have lodged a complaint in thee month of Sept 11 (198TT No[protected] and Photon engineer visited to my place on 11the Sept 11. He gave his feedback to networking team regarding slow speed. He said that it is...

I am fed up with the disgusting connectivity and services provided. I am almost unable to connect for the last 2 months from a posh city location at Kolkata. Every time I call-up helpdesk, a ticket is raised and the technician visits my residence. He does some kind of a workaround and temporarily restores the connection. The very next day I start facing the same problem. What is more disgusting is now they have realized that disgusting connectivity...