Tata Photon Complaints & Reviews

Dear Mr. Somani,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

There are lot of complaints for my account number[protected]. Few are listed below:
1. To get this connection, received a very bad service, so raised a online complaint (complaint number:154013 dt:[protected]. Still it is open. No one cares...
2. After taking long follow up of about a month, got the modem delivery. (Faulty modem)
3. My connection is not yet activated (till today) but in system, it shows that connection is activated from 19 May.
4. Issued a faulty kit which is not even detectable to computer.
5. Had a call with your representatives Mr. Rahul ([protected]) and his team (Omkar, Aniket). As usual every one said that he will look into this and will call back. Hardly anyone has called me back.
6. Then I called customer care on [protected] and told the issue of faulty model issued to me, they give me a docket number[protected]. On the same day got the call from Rahul. Surprisingly he gave me the same docket number. (Don't know who have created it)
7. He told that their service center technician will visit and will help to resolve the issue. In reference to this, Mr John has visited to my address and verified that the device is faulty. When I have asked him to replace the same, he told that someone from dealer will come and he will replace it within one or two days and will take away this faulty kit.
8. After no replay from your side in 7 days, I again called to customer care [protected]. They told that I have been told to visit service center. I said no one has confirmed this with me. Then he checked the request log and told that my cell is not reachable. (Surprise to me). Because I have not got any SMS or email from your side. All the things are done at your side only.
9. I requested there on customer care that the kit is still not installed so please issue me a fresh new kit and take away this faulty kit as your technician has confirmed the same. No one cares.. They said you have to visit service center.
10. Due to frustration above I have raised a request for cancellation and and refund of money collected. (complaint number 160803 dt[protected]They denied to the refund but are processed the cancellation request (Complete cheating)
11. Then visited to Pimpri service center (Stronic PCMC C-4 in Mother of Worlds, near Jai Ganesh Fame multiplex) and got shocking news that kit is invalid.
Kit Details are:
MEID :A[protected]D6D
pESN :801AE554
SR/NO:U09MAB[protected]
12. Then again I went to TVS and told the issue. They checked the numbers and got shocked that the hardware was issued on the name of someone else other than me. They told me that they are raising a complaint against the agency. (Ref number[protected]..God knows what happened to this number.
Meanwhile they told to get the certificate from Authorised Service Center and with that certificate go to the dealer and you will get replacement modem. Then again go to the service center, but it was closed due to Saturday. Where as the time details provided by customer care are different.
And Finally on Tuesday[protected] they have closed my connection without giving my money back......Very Bad and Unfair
13. Also when I visited TVS, there I came to know that you have generated a bill against me...Oh God...
14. Then I have told that take away your faulty kit and pay the money back or give me a new modem as a replacement. But finally got the mail today that they just disconnected my connection only. Who knows how the issue is solved?
15. Then they told me to get the modem replaced from service centre and they will activate the service.
16. After taking long follow up, I got the working modem but now they saying that connection is permanently disconnected and I need to apply for the fresh connection...

To solve this issue, I have frequently send a mail but check the frequency of your responses...

For these issues, I have also called many times on their nodal officer number [protected], but no there I here only a predefined tape only.

So can you please tell me what happened to above complaints....

Why you are in a such a business of selling faulty kits and incurring money?

And who is responsible for customer headache?

Tata Photon Plus — Cheating by Tata

>Hi,
>>I given so many complained to Tata tele about my tata device but there was no response from there customer care team.I want to know why i will not get refund of my modem (data card)?
>Tata sold this product to me and also service provider for the same.
>if i am not happy with your service and product also not worked as per your specification then why i will not get refund?
>I need 100%refund of my tata phon plus data card.This is the faulty product sold to me, incorrectly described as it will give 3.1 MBPS SPEED,So ientitledto mymoney back.I am demanding because i am responsible citizen.youradvertisementsare mislead are acts of misdeed.
>please refund ASAP.

Tata Photon Plus — Delivery not done one time

I had bought the Tata Photon Plus connection from Vriti Interactive. Online Payment of Rs.1699 for the device was also done. Name of the executives cordinating from their end Prabhat Mishra, Vipin Kumar and Mumtaz Ahmed. I have still not recd. the device irrespective of multiple follow up's. I was promised that delivery will be done within 2 hours.

The payment reference no. I got is 3321522

Thanks,
Misha

Hi,

Pls. call me on 42660735

Thanks,
Misha

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

I purchased a Tata Photon+ connection from BHUMI ENTREPRISE/SPEED ENT. , Owner: Bhumi Panchal, one of your executive Digvijay-[protected], office-[protected], chirag-[protected], [protected], Rajesh-[protected], Data card no: [protected].

1. I have purchase tata photon plus from bhumi ent. b-35, shupath-2, nr. old vadaj bus stop.ahmedabad, gujarat. at that time we have decide amount 3500 for 6 month unlimited plan for 3.1 mb speed. they have agree and sold me. at that time i have pay 3500 and they have give me receipt, thenafter 24 hrs they dissconnect my connection and forcing me to pay 1000 rs to continue service. at the time of deal thay said to pay 3500 only thenafter they call me daily and talking badly to me for paying 1000 rs. now the support staff is saying that they have registered my card with company, so forcing more to pay 1000 rs.. If this was the case why they sold me the connection with wrong information. I hope this is not a part of Tata sales practices to cheat their customers.

2. Yesterday I went to your ahmedabad gujarat bhavan head office to inform this, they was hopeless and none of them take any step regarding this cheats. providing wrong information to customers it make a offence. so please inform them to pay back 3500 and get there data card back.

3. The given data card was of another person MANISH PATEL, and they said me it is new card and will get register my name. it is one big cheat and miss using my docs. and details.

I hope that I will receive any reply of this mail.
I hope someone in TATA still feel responsible for their brand image and will look into this.

Hiren B. Sheth
Ahmedabad.
[protected]@gmail.com

Dear Mr. Hiren B. Sheth,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

Dear Mr. Ghosh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned team tried to contact you on the given alternate number but unable to establish the contact.

Hence, we request you to kindly provide us the transaction details for the recharge of your Tata Photon Plus, e-mail id or your other alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Sachin,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon+ connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Sinha,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per our records we found that you have an outstanding amount of Rs.1854/- which was due from the month of January to March. Hence, your connection has been deactivated for the same, we kindly request you to clear the outstanding amount to avail the services.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Longz,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

I live in Nagaland (Kohima) my siginal strenght is always abov 70-90%...................................
When i bought, the owner said it is max speed is 3.1mbps bt im nt gettng 3.1 mbps.Exact download speed was 165.3kbps but I m getting only below 10 kbps.my photon number is [protected] and my phone no. is [protected]
Please help me please i cant open any web pages sad.I have hope that u wil make my tata photon increase my speed

Hello!Photon Company
Im from Nagaland(Kohima)my siginal strength is always below 75% and i m not getting 3.1 mbps speed ,im getting a speed of only below 15kbps........My photon number is [protected]
Please look at my complaint and make my tata photon very speed like a lightning

Dear Mr. Longz,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Tata Photon Plus — poor service by tata

dear sir
against my last blog comlaint yesterday . i received one tel phone cal from tata who only tired to know he problem . i explained her as usual for 30minutes and then she said she will revert but all in vein.
interestingly i received 2 mails . ie number 01 registering the complaint and generating a docket no at 9.25 AM followed by another mail closing the from their side . this is all with out giving any resolution . the mails are reproduced below .

just see the two mials received from you people in an interval of anhour . this is all generated by you of your own and closed by you with the resolution solution best known to you .
mail no 1 at 9.25 hrs of 15.02.11
quote
Dear Mr/Ms SUNILCHAND

Greetings from Tata Indicom!

Thank you for using our services.

This is with reference to the concern expressed by you over service related issue for the Tata Indicom number [protected].

We regret for the inconvenience caused to you.

We would like to inform you that your complaint has been registered for the given number and the docket number for the same is[protected]. This issue would be resolved by 16-FEB-11. We request you to kindly make a note of the docket number for your future correspondence.

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected]

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Suguna Shettyon in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Thanks and Regards,

Customer Care MAHARASHTRA
Tata Teleservices Limited
Ph: [protected]

Mail no 02 at 10.00hrs of 15.02.11
Dear Mr/Ms SUNILCHAND,

Greetings from Tata Indicom!

Thank you for using our services.

This is with reference to the concern expressed by you over service related issue for the Tata Indicom number [protected].

We would like to inform you that your complaint vide docket number[protected] has been closed on 15-FEB-11

Hope you are satisfied with the resolution provided

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

Thanks and Regards,
Team, Tata Indicom.
sir you can see how they are working and claiming of providing their best services all the times .

I have being struggling with TATA on poor/no internet connectivity on Tata Photon Plus device. There have being multiple visits of the engineers but no resolution.
The device has beeing tested both in and out door but almost no or rather dead connectivity.
The only prompt response is in terms of bill not the service. My photon number is [protected] and I need complete refund of my investment as well as damages due to the loss of time.

Tata Mobile Internet Service - Photon Plus — Poor service

Tata Photon Plus is an absolutely poor internet service, it is very slow compared to what speed I had been promised. They are frauds!

ladies & gentleman here i am introducing a new award for Tata Photon Plus plz select anyone of the following
Tata Photon Plus is voted for
1. worst
2. Bad
3. very worst
4. very bad
5. Fake product of fake company
6. fudu
7. bakwas
8. other bakwas
thks
mobile [protected]

this is my tata photon number [protected]. i have filed so many complaints but till now my problem is not resolved
thk

contact no. [protected]

haha...tata photon is worthy of all the above awards!!
Sharang Dev Singh

Dear Mr. Navin,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the transaction details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

My contact no. is [protected].

No use of making complaint as you have prepaid connection
Tata telly is marketing for post paid connection ( In this way they can rob you for at least more two to three month). they provide tata whiz service after high speed data limit is finish the whiz service is very slow as compared to tata photon service at 155 kb/s
I can send you list of mail transaction in between me and tata customer center
They only send a apologize MAIL which they may have ready format
last 28 march in morning I make first complaint till today i did not get any positive response from them only i get a apologize Mail


My advice to you gust get a wire broad band from local cable operator for unlimited plan it will cost you 300 to 500 rs at 256 kb/s and sell tata photon device at least you can get money enough to pay the deposit of that local network provider may be

Dear Customer,

Regarding your query, this is to inform you that for your transaction was failed & Rs.2501 & Order id- I[protected] has been processed for refund from our end on[protected] and should be credited to your account within 2-3 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Hi,

I am fed up with tata customer care. I am facing problem with my photon plus device from past one month. I have called customer care so many times went to 3-4 different tata customer care centers, but still my issues is not solved. I am not able to connect through "broadband" high speed signal. My device is only getting low signal. I have tried my friend's device its working perfectly. Customer care is saying different things each time, once they said its problem somewhere in back end, they asked me to reinstall device software several times, once they said our engineer will contact you. I have suffered a lot and my last month 1200 package was completely wasted without speed. I need this problem to be solved immediately with compensation. I need next month recharge from tata side, otherwise refund my money for my last package.

my photon number is - [protected]

Dear Mr.Khan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Khan,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Kamath,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint bearing docket number[protected] has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Very hopeless network of Tata Docomo for my account[protected] from last four months. Customer care Dept. just saying that resolving it at the earliest but no progress yet. I think it is better to close the connection.

Dear Mr. Aditi,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon Plus connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Reshma,

Greeting from Tata Docomo

We sincerely apologize for the inconvenience caused to you.

With reference to your complaint, we kindly request you to visit any of Tata Docomo – Customer care TVH/TVS/Outlet or contact us through our mail id given below which will assist in doing the needful.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Photon+ — Harassment

Has anyone taken these jokers to court? Can anyone tell me how to go about sending them a legal notice?

Dear Ms. Reshma,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon+ connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Raju,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the Tata Photon Whiz connection details, along with screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Worst type of connection ever experienced TATA DOCOMO Photon whiz. Dead slow and just useless. I don't understand the assurances given to new customers. One has to keep on buying new additional GB's which lasts for a max 2-3 days Consumptions are very fast in spite of working on mails for 10-15 mins max. just for 2-3 times in a day. SIMPLY HORRIBLE !I was told of shocking consumption .Frustrating experience .
Are there any satisfied consumers I would like to know.
Kallolkumar

Dear Mr. Shafqat,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint bearing docket number[protected]. Hence, we kindly request you to provide the payment receipt.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Sir/Madam,

I see that your complaint is close to a year old. I just want to know if your issue was sorted out?

Regards
IndianCustomer

Tata Photon Plus — signal loss

hi.[protected] is my photon plus number.I have purchased it one month back and i am highly unsatisfied with the service.I got disconnected lots of time from your server in short span of time, means loss my signal in every 2 to 3 minutes and i am not on such location where signals cant reach. I have one more photon plus which in in good working condition but this one not atall upto the mark.Even i cant think of making any bank transaction via this device.While writing this mail,even i get lots of disconnections.Toll free number is helpless in this I talk to them many times.So NW I JUST WANT TO TO KNOW HOW TO EITHER STOP THIS SERVICE(NO LONGER WANT TO BE CUSTOMER OF TATA PHOTON PLUS) OR IF POSSIBLE THERE IS ANYOTHER ALTERNATIVE.....

Dear Mr. Singh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Singh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department tried to contact you on your alternate number [protected] but unable to establish the contact.

Hence, we would like to inform you that according to the complaint bearing docket number[protected] our JE visited to your house but you are not available at that time.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Hi Sathyakumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Mr. Bhagwat,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per our records we found that our concerned department spoke to you regarding the comlaint bearing vide docket number[protected].

Hence, we would like to inform you that you are facing low speed issue due to the speed has been capped according to your plan.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Tata Photon Plus — Fraud Metering

I have been using Tata Photon since the last one month......The service is pathetic....They are trying to bluff the customers....First of all they said that I only have to pay 500 rs a month and I will get 3.1 mbps speed throught the month....but later i came to know that the speed is only limited till 1 gb then I cahnged my plan to Rs 950 for 5 Gb high speed.....but withn 6 days they said that your high speed is over and now you will only get speed upto 30-40 kbps.....moreover the usage meter is totally fraud.....They show 5 gb usage when I haven't even useed 1-2 Gb from the last 6 days....

Dear Mr. Sayantan,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Agrawal,

Greetings from Tata Docomo!

With reference to your complaint, we kindly request you to visit any of Tata Docomo – Customer care TVH/TVS/Dealer after clearing the outstanding and unbilled usage amount and place your written request for cancellation.

We also request you to reconsider your decision regarding cancellation and give us chance to serve you better.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear sir,

I Manish Agrawal have been usin photon plus since last year.i want you to stop my connection as possible as you can.
my PHOTON number is [protected]..TERMINATE the connection plz.

Dear Mr. Vasu,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Agrawal,

Greetings from Tata Docomo!

With reference to your complaint, we kindly request you to visit any of Tata Docomo – Customer care TVH/TVS/Dealer after clearing the outstanding and unbilled usage amount and place your written request for cancellation.

We also request you to reconsider your decision regarding cancellation and give us chance to serve you better.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

mr customer care,

i have taken the screen shot and have mailed it to the adress u have given above...speed shown was 0.39 kbps download and 0.93kbps upload. hope u will do smethn abt this soon. m paying for ur services each day, so pls act fast from ur side.

Dear Mr. Vasu,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, we have received your mail and your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.