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Tata Photon Complaints & Reviews

2.7
Last updated May 30, 2023
Complaints 1010
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Tata Photon Phone Numbers

Toll free
1860 266 5555
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1800 266 121
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Customer Service Short Code: 121
10
11
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+91 11 6655 8666
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Fax
+91 11 6655 2020

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Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 20

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R
rosomaheshwari
from Mumbai, Maharashtra
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Not getting speed as provided by company

Address:Ghaziabad, Uttar Pradesh

I have TaTa photon plus from last 3 months but as per their promise o[censored]pto 3mbps speed,i didnt get speed more than 500kbps in these 90 days.

So please log my complaint to Tata Photon plus.

Regards//
Ronak Somani...
+1 photos
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R
rajanisonline
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Cachar, Assam

I Rajarshi Ranjan Ghosh, a regular subscriber of Tata Photon Plus with Photon plus Id [protected].
That Sir, every month I use to recharge my account within validity period and I had accumulated about
5450 MB o[censored]sage at my credit, but suddenly in the month of March 2012 even after recharging with Rs 350/- on 5th of this month(March2012 which was the last date of my validity period), my account shows Zero balance, and I could...
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S
sachin s inje
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING WITH ME

Address:Aurangabad, Maharashtra

TO,
TATA PHOTON PLUS,
FROM LAST 4 YEAR I WAS USING UR TATA MODEM WITH WIZ SERVICE. BUT ONE DAY UR SALES EXECUTIVE HAS CALL ME SALE THIS TATA PHOTON PLUS MODEM AND CHEAT ME BY SAYING WE WILL PROVIDE YOU PHOTON PLUS SERVICE WITH SAME MONTHLY PLAN BUT NOW MY PHOTON PLUS SERVICE IS CONVERTED INTO WIZ ( WHICH IS VERY VERY SLOW )
I AM REQUESTED...
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C
CHANS1987
from Mumbai, Maharashtra
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WRONG COMMITMENT

Address:Uttar Pradesh

TATA Photon service Number [protected] SUSPEND

Sir,

Please refer our undernoted corrospondence. I have to advice that I have deposited Rs.3999/- on 29.03.2011 as annual rental and eligible for service upto March 2012. Again my services has been suspended why? Please check up and activate my service immediately.

CHANDAN SINHA

Alok Misra Alok.[protected]@tatatel.co.in

11/30/11br...
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A
Anok Reaper Longz
from Delhi, Delhi
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net so slow

Address:Kohima, Nagaland

Dear Sir,
My tata photon is very slow it gives a ping of abov 1000..When i bought,the owner told that the max speed is 153.6mbps but im getting only below 10kbps.It does not give a speed of 3.1 mbps ,my tata photon number is [protected]
Please look into my complaint and give me speed of 153.6kbps k...
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P
puneetdra
from New Delhi, Delhi
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No service since purchase

Address:Chandigarh, Chandigarh

I, Prem Parkash Kaushik, had purchased a tata photon plus postpaid connection on 4th of January, 2012, under government employee scheme, in which I was supposed to get two monthes of free usage and monthely rental discount. I paid thee amount of INR.1299 for thee device, and thee very next day connection was barred saying theat a bill of INR.1700 is pending. I lodged complaints from where I purchased, withe Tata photon area manager and otheer...
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Anok Reaper Longz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

owwwwwwwwwww speed sad

Address:Kohima, Nagaland

Please look into my complaint sir....................................i cant download anything, to open a page it tooks 1 minutes
Please please im requesting you to check into my cpmplaints.I dont wanna change my net b'cause i hav hope that you give me 3.1mbps of speed....
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N
navin47
from Delhi, Delhi
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Poor Service

Address:Patna, Bihar

Sir,
I have a tata photon plus prepaid connection bearing no. [protected] since last one year. My last recharge was valid since 28/03/2012 and 4.4 GB uses was also balance in my account. On 27/03/2012 I recharged 2501/- Rs. through rechargeitnow.com portal online. Recharge was successful as I found a confirmation mail and 2501/- Rs. was also debited from my bank account. So I was sure that my tata photon plus prepaid connection bearing...
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F
fareed.khan
from Hyderabad, Telangana
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Validity

Address:Hyderabad, Andhra Pradesh

Dear Concern,
This is bring to your kind notice that dated on 14.03.2012 i have recharged with 300 INR against my Tata photon + prepaid (Ref # [protected]).
As per the counter staff at SP Road,Near Abdulla Mansion,Harihara Kala Bhavan,Hyderabad i can avail/access 3 GB data and validity till 30 days.
But when i was accessing dated on 28.03.2012 i was getting error # 734.Then immediately i called customer service i shocked...
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K
kanchan bagwe-kamath
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No network connectivity since month, unable to use the service

Address:Pune, Maharashtra

There is network connectivity problem since a month and as result to unable to use TATA Docomo - CDMA, (Account no.[protected] for incoming calls you can hear the cell is out of network (despite of the cell was functional from the same place before) if receive then also interrupted calls or blank in between the call same with outgoing calls. Re Tata Photon plus - not connected and if connected disconnected in 2-3 mins, unable to send one...
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A
aditi12
from Hojai, Assam
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Extra bills

Address:North 24 Parganas, West Bengal

I was using Tata Photon plus postpaid connection .I used that net connection last on June , 2011 .After that as i was not satisfied with the connection , i thought of discontinuing that connection .i called the customer care and told him that i wish to disconnect .Then next month again the bill came and they gave the reason that i told them to discontinue after 12th march which is my bill generation date. So i need to pay that.That month...
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R
RAMESH452
from Ahmedabad, Gujarat
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customer care giving wrong information

Address:Mumbai Suburban, Maharashtra

When i am calling customer care of tata telecom for information of tata photon wize internet plan, they asking me for my wize no. and name, but i am giving correct name and wrong no. ([protected]) but they did not suggest me that you are giving wrong no. that did not match with name.
I am calling 5 to 6 time to customer but did not saying you are giving wrong information, when i did the recharge of 1499 and conform from customer care...
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R
reshmona
from Hyderabad, Telangana
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Harassment from customer care

Address:Andhra Pradesh

I had taken a tata photon+ internet dongle and had opted for a 10 GB plan of fixed monthly rental Rs 2000/- in June 2011. But it had stopped working in December 2011, and when the customer care called me regarding the bill in January i raised a complaint that my Tata Photon had stopped working. then they told that they shall sent someone to look into it immediately. But there was no action from there side later. And they just kept on adding...
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D
Dilipraju Km
from Pune, Maharashtra
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very slow

Address:Bangalore, Karnataka

Tata photon whiz this Internet is very very slow download 5kbps this Internet is waste no use...
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S
shafqat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake bills with legal notice

Address:Anantnag, Jammu and Kashmir

sir
it was my bad luck that i had purched tata photon plus one year before i paid bills as routine but when i was transferred keller it did not run it took 20 min to open page . i stop billing after i got legal notice from tata photon plus. i told them to stop my no they told to clear dues i cleared dues they stop the photon plus today i recived again legal notice . neither the appratus was function nor i used it today i recived again...
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H
harneetsingh3
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnections

Address:Bagpat, Uttar Pradesh

hi.[protected] is my photon plus number.I have purchased it one month back and i am highly unsatisfied with the service.I got disconnected lots of time from your server in short span of time, means loss my signal in every 2 to 3 minutes and i am not on such location where signals cant reach. I have one more photon plus which in in good working condition but this one not atall upto the mark.Even i cant think of making any bank transaction...
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S
Sathyakumar A R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely Very Slow. [Max speed 0.09 Mbps]

Address:Chennai, Tamil Nadu

Sir,

I would like to bring the following few lines to your knowledge, I have bought the device on Friday[protected] Assuming this would be the better services when compared to other service but my pathetic situation is like am not satisfied with the performance which you have promised to give so,

I have tested in speedtest.net and the result was Downloading :0.09 Mbps and Uploading : 0.11 Mbps. For...
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SNL_BHAGWAT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD METERING FOR INTERNET USAGE

Address:Nagpur, Maharashtra

I HAVE TATA PHOTON PLUS NO. [protected] POST PAID CONNECTION. THE FRAUD USAGE OF INTERNET SHOWING ON 01/03/2012 AT 11.27.51 HRS TO 13.57.56 HRS CONSUMING 856 MB. ON 01/03/2011 MY OFFICE WAS CLOSED AND I WAS LOG IN AT 21.11.39 TO 21.47.27 AND THAT USAGE SHOWING CORRECT. AS PER MY PLAN I GET HIGH SPEED (TATA PHOTON +) CONNECTION UPTO 1 GB USAGE AND AFTER THAT I GET SLOW SPEED CONNECTION (TATA WIZ). I AM UNABLE TO WORK ON INTERNET DUE TO SLOW...
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Ankit Kejriwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

terminate the connection

Address:Karnataka

Dear sir,
I MANISH AGRAWAL have been usin the photon plus since last year.Now I want you to terminate my connection.
My PHOTON no. is [protected]....
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P
prashant vasu
from Mumbai, Maharashtra
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frequent disconnections

DEAR SIR,

I HAVE BEEN USING TATA PHOTON PLUS FOR THE LAST 6 MONTHS(NO: [protected]). EVER SINCE IT HAS BEEN GIVING ME VARIOUS PROBLEMS INCLUDING FREQUENT DISCONNECTIONS AND PATHETIC INTERNET SPEED. THOUGH THEY HAD PROMISED SPEEDS UPTO 155KBPS IN PLACES WHERE PLUS SERVICES ARE NOT AVAILABLE, I HAVE NEVER GOT MORE THAN 17KBPS SPEED IN WHIZZ MODE AND NOT MORE THAN 250KBPS SPEED IN PLACES WITH PLUS SERVICES . TO TOP IT ALL, THERE...
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