Tata Photon Complaints & Reviews

Greetings,

Hi,

I am extremely unhappy with the kind of service provided by Tata photon for Borivali, Mumbai and i hope after reading this mail some of the respected responsible gents from TATA would take this matter seriously and bring a justified solution to my request ASAP.


Details are as follows
1.Accnt no :[protected]
2.Tata doco: [protected]
3.Tarrif plan : photon...

i disconnected ny tata photon whiz connection on 2nd dec ,2011. i have cleared all my bill dues and they have taken my request for disconnection and after 20 days their executive called and what is the reason for disconnection and asked do you want permanent disconnection and i said yes.
on 18 th jan,2012 they generated my bill even after disconnection this is really harrasing me...

Respected Sir/ Madam,
I am Monalisa Ashok Shinde using internet by Tata Photon Whiz Diler.
Now I recharged my sim [protected] for Rs.199/- for accessing home zone plan. Then I received a sms that recharge is successful. But still when i access internet balance is reduced from my main balance!!!

Since I have a Desktop computer, Inever change the position. I already used Home zone at same place & I have recharged...

I had already purchased Tata Photon Plus postpaid connection on date:04/01/2012. Photon Plus No.[protected]. Local dealer said broad band speed up to 3.1mbps. i working speed 160kbps to 180kbps. i am not satisfied. so, i returned the device to local dealer on date: 09/01/2012. Still not disconnected in my postpaid connection. I already said, please immediate disconnect my postpaid connection and refund my device amount. I had already paid...

I bought a new tata photon and used it for 2 weeks only.I have paid for it.Now its is disconnected with out any notice.So I lost some important works related to internet .You must give me a solution for it. i had complaint to you before one week.so please please solve my issue.i want your help.....

Hello,
I recently bought a TATA PHOTON plus connection on 17th December 2011. The network claims a speed o[censored]pto 3.1 MBPS download speed, But I have been getting a speed of around 10 -15 KBPS. I had filed a complaint against it on around 25th December (reference no.[protected]. I got a mail from TATA TELESERVICES Limited ensuring me that the complaint will be resolved by 27th of December. An engineer from TATA PHOTON visited me and...

I BOUGHT A LAPTOP FROM KOLKATA IN THE MONTH OF SEPTEMBER. ON THAT VERY SHOP A TATA PHOTON SALESMAN OFFERED MYSELF A USB CONNECTION OF TATA PHOTON PLUS WITH 2 MONTHS FREE ACCESS AND LESS PRICE AT THE TIME OF PURCHASE. AFTER 2 MONTHS USE I WAS GOING TO RECHARGE THE CONNECTION AS PER THE SALESMAN PROCEDURE. BUT I KNOW THAT MY CONNECTION WAS A POSTPAID ONE. FROM THAT DAY I DID NOT USE THE CONNECTION . BUT RECENTLY TATA CUSTOMER CARE SERVICE CALL...

Hi,



This is in reference to my number: [protected]
Docket number for the same is[protected]



I currently have the following plan: Photon Plus Power Sur[censored]nlimited



This month, I was sent a bill which was astronomically and abnormally large. This surprised me as I was assured by your sales team as well as by a mail later that the plan I had opted...

I am purchase Tata Photon plus broadband Number is [protected] internet on 5th jan 2012 tariff plan is 300MB free and extra 1 rs /MB rental is 250 per month. I check my usage bill on 10th jan 2011 say that 156 extra payment without rental usage is 456 MB but I can not use more than one hour not download any. Then my total bill payment on 10 jan 2011 is 400 Rs including rental. They cannot provide usage details. I can also use the reliance...

hi sir i am use tata photon whiz but internet speed very slow please sir increase the speed...

I am using Tata Photon Whiz having No [protected] for the past one year. The speed of Internet is very low since the beginning day. When contacted they said that the Kolar is going to get 3G connection then the problem eases. But even after Kolar is upgraded to 3G the speed of the internet is as slow now as in the beginning. I made a complaint on 30.12.2011 vide complaint no 404178, but it is not resolved yet. Even i was not at all contacted...

hello sir i am an user of your tata photon whiz in the area pin code 176040 the signal of device is full but the internet accessing speed is quite slow even to open the google front page...kindly please onercome the problem of signal traffic in this area.....

Hi,

After installing Photon TV on my laptop i entered the mobile no. of my tata photon connection.

As there i have to put my alternate mobile no. to receive the authentication code.

so i couldn't able to receive my authentication code.

I have reinstalled it many times but it always goes to second page asking authentication code.

I am not able to put my correct...

Hi,

I have taken a new Tata Docomo Photon Plus Post-Paid subscription from a DSA in Bangalore. DSA gave me the card but i have been chasing the them for past 5 days for activation of the same. My request has fallen to deaf ears. More over Tata Docomo call center do not entertain any complaints without the customer proton number. Since my number is not activated I cannot reach out to their customer care office. Pls advise how...

I am fed up of the speed provided from TATA. When i was about to buy the PHOTON + they assured that the speed will come up to 3.1 MBPS, but now i am not at all getting atleast 200Kbps. I see the speed only 20 - 30 Kbps. When called to customer care we don't get the proper response.....Some body please look into this do the needful...

Respected sir/Madam,
I am a tataphoton plus acc.[protected]. I recharged my account online from http:/Www.Ichoose.In/Etrade/Recharge.Jsp
mine credit is deducted but I havent got my account recharged yet. Kindly help me out please.
Information regarding transaction is below
transaction details are as follows:
transaction ID: i04154013c11
mobile no/ Subscriber ID: [protected]
amount: 750.00br...

company not ready to repalce thedata card after lots of complaint here & they they are ready to give old datacard

how can i take old data card
----- Original Message -----
From: sid
To: Apex Desk TTML
Cc: [protected]@tatatel.co.in ; cs.[protected]@tatatel.co.in ; listen.[protected]@tatadocomo.com ; nodal.[protected]@tatadocomo.com ; appellate.[protected]@tatadocomo.com ; MDDesk.[protected]@tatatel.co.in ; MDDesk.[protected]@tatatel.co.in...

Hello,

This is regarding Tata Photon number: [protected]

Could you please explain me what i have downloaded on 22nd Dec for the below transactions, as the download/upload is unbelievable for me.
Normally i work from home and it consumes 100 MB in a day, but it is showing that it has consumed almost 1500 MB on 22nd-Dec.

Transaction Date Start Time End Time Upload(MB) Download(MB) Total...

I am using Tata Photon Plus since its inception first in Jan 2009 in Jammu. I was posted in jammu and have taken a new connection and the introductory plan was Rs. 1500/- a month for unlimited usage. I was transferred to Rajsthan in Jun 2011. When I approached to Tata Photon Office in Jammu for surrendering the device, they advised me that since the device is roaming free and you can use it anywhere. When I reached Jaipur, I had faced...

This is with respect to the Tata Photon Plus Internet services providers' failed SLA and zero support to customers applying for their "superfast" Tata Photon Plus services.

here's a brief of the situation:
1. I submitted an online application, filling all the details, and paying Rs.1500 with respect to a new "Tata Photon Plus" Internet USB on 9th December 2011, on Tata Indicom's website:...