Tata Photon Complaints & Reviews

I have purchased Tata Photon Plus connection in the last week of April 2011. They had the corporate offer foer our comnpany MKCL, Pune. According to this offer, the MKCL employees were supposed to get the 2 months rental n usage of 2 GB free. My network connection started fronm 29th April 2011. In May 2011, I recievced first bill of Rs 500 + taxes. I immediately contacted the person who sold us the offer and device. He assured that he will waive the bill immediately. In first week of June I recieved another bill for second month which showed the pending bill payment of privious month. Again i made the complaint and again I was assured that I will get 2 months bill waiver.But then after 15th June my acount was disconnected giving the reason of nonpayment of bill. then again made the compliant to the same person on phone and also to the consumer support. connection was reset in 3 days. after thta again within one week the connection was terminated for the same reason. I started recieving calls for paynment of bills. For about more than one month I am facing this disonnection problem and and every now and th en i am getting calls for bill payment. it has become my duty to keep on calling various persons and to the customer support. Everytime they register my complaint. then within 2-3 days, the connection resets and again in next 2-3 days it gets d due to non payment of bills. Now about 2 days back again recieved a call asking me for the bill payment. I told the lady on call that I have filed a complaint regading this bill and I hope it will get resolved. her answer was 'do you know, how much is rthe bill pending? if you have enjoyed the internet service then you have to pay for this. apko kuch sharm nahi aai kya itana istemal karate waqt?' That is the worst experience I have got from this company. I am all frustated with this connection.
My tata photon plus number is [protected].
the person who sold me this plan is Amar Mulye. his mobile number is [protected].

Hi All,

Never purchase TATA PHOTON+, I bought it a month ago and was stunned by commitment they give before buying and the result I got after purchasing. On the web site its clearly shown that you get 3.1 Mpbs before bundled usage, and 155 Kbps after Bundled usage. But in reality, I got only 90 kbps inside Bundled usage and 15 kbps after bundled usage. This is hell of a lot of difference in what they have mentioned on their website. Also after calling customer care, they always give you Complaint number and nothing else, your speed will be same through out the process. Nothing happens. My heartily request to all you guys, please don't buy TATA PHOTON+ ever.

FAISAL KHATRI (Ac/No [protected]).....one of the sorrowing user.

My data card no. is [protected], i had complaint about connectivity, you had tried several times finally you have changed data card ,but it is not connecting . your technician has said to me that you have to format tour laptop so i have done and also install new a/v.then two times i have recharge rs. 250/ voucher to check connectivity. but not success pl.check immidiately because i am wasting my money in recharge to check only connectivity, not using single a minute internet browsing. pl. note my contact no. [protected]. address S R M UNIVERSITY(S R M Nagar Kattankulathur Kurunji hostel room no 518)
Pl. try immidiately to connect my data card because when i purchase it was connecting very easily, so not reason to it is not connecting in my laptop, as your technician was telling.
thanks BASANT PANDEY

sir,
As we are talking to your company Executive we received a call from [protected] about Tata photon whiz cancellation regarding the subject as mentioned but immediately your executive has Re-activated this EC121(dev no.[protected])to some other plan within a fraction of seconds without consulting me.so i kindly request you to de activate this internet connection and confirmation message to be sent to [protected].please do the needful oblige.s

Hi ,

I have purchased tata photon plus postpaid.I started using from yesterday but i am getting less than 100k speed as per your plan i should get min 2 MBPS but instead i am getting less than 100k. i bought this for my office work. i am not able to do any work using this .... could you please look into this asap.

below is the details of my connection.

Tata Photon+ number [protected]

Regards,
Adiga
Ph:- [protected]

My internet speed was damn slow on 12.07.2011. Try to download a purchased antivirus of 108 MB and it was downloading at speed of 12 kbps. I called customer care three times within one hours but they are simply useless. Sugeesting to clean up disk and reinstalling software. I called again on wednesday but didnt get any help. After that i launched a complain in tata photon plus help desk[protected] & "Pamela" told me that before thursday night their technical engineer will visit and resolve my speed issue. But even today at 10.15 AM when i called that lady again she told me that she will check. Feel cheated because I am paying Rs. 950 per month for net connection and still these people are treating us like a bunch of . Need help, these tata photon customer care peoples are simply useless and service they assure to provide is baseless.

Hi,

I am jayesh Kumar m j, i am using tata photon whiz since one and half year
My Photon whiz No is -- [protected].When i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.But that time i am getting maxi [i think so] still last 1 mounth the speed 3 to 4 Kbps.some times that not move
Regarding it i registered three complaints so meny times

Coplaints no is 312683 ,[protected]

But issue not yet resolved.


.Every Month I Use To Recharge 550 its Unlimited Plan

I raised a complaint with the call center agent If They Lisen This Kind Qurey They Wil Cut The Cal,En Wen Ever Month Am Faceing Same Problem promised that I would get

them had called me back. Now when I call the call center for updates on my complaint they inform me that it has been closed and they are not ready to give proper

explanation.

Already i contacted showroom exicutive , customercare exicutive and your technician.But all ares listen to me. But Problem not solved stil date.


But Problem not solved stil date.

respected sir,
i am photon plus postpaid user.i have purchased ur device on offer of purchasing of acer laptop.i got it @ worth Rs750 and 1 month free usage on 28 may 2011.but when i opened my account on 9 july to watch how much data i have used it shows that much data which i have not used. i am in dinjan cantt. 10 km away from tinsukia city and i am getting a speed of whiz whis in tata photon zone and do you think in whiz speed how 1 can use more than 2 gb with downloading speed in 800bytes to 5kbps?why i have to pay for that which i have not used?on asking from customer care that why i have recieved bill in free(offer period) month they are unable to make me understand that what is the issue and i advised him to you speak to me in hindi if you have any problem while making me understand,he said he dont know hindi?what a shame for this company and their employee that they dont know their own language in their own country how they will handle the customers.i would request the company either take any action on my bill or please disconnect my photon service how ever it is in free 1 month use which is over.i dont want such a bad service provider which takes time and money both but give only tension and nothing else.i will be thankfull to that employee, who will save me from this matter.
thanking you
krishna tiwari
photon no.[protected]

heyy my name is kamal bhutani...actually mai apna tata photon plus ka device disconnect karna chahta tha...q ki mai 3 months ke liye out of delhi ja raha tha...maine tata ke customer care pe call kiya,and kaha ki mujhe apna tata photon plus kuchh time period ke liye band karwana hai...mai baad me dubara activate kara lunga..unhone mujhse kuchh information collect ki like tata photon number,dob,address detail etc to confirm my details...uske baad 30 minutes tak unhone mujhe pareshaan kiya...
sir aap band kyu karwa rahe hai..
sir koi chhota plan le lijiye...
sir mai 3 mahine ke liye stoppage me daal deta hu jiska rent sirf 75 rs per month aayega...
sir jaha aap ja rahe hai waha bhi chalega tata photon plus
sir disconnect karane ka koi solid reason batao...
sir aap ruko mai apne manager se baat karata hu aapki....
sir plzzzz mat band karao...
sir aap dobara call karo...
sir mai aapka call hold pe daal sakta hu 1 min. ke liye...par mai 10 min. ke liye hold par raha...
sir aapko kuchh discounted plans bata deta hu...
fir end me sir aapka 7 days ke andar band ho jayega...
ab ye batao 7 days ka bill kon pay karega....plzzz contact me asap
ab tata ka reply aayega ki sir photon ki puri information send karo...

name kamal bhutani
mob no. [protected]
email id [protected]@yahoo.com
ab tata ka reply aayega ki sir photon ki puri information send karo

There was a wrong information provided by customer care of tata photon whiz to me about the monthly internet recharges.

on 09/July/2011

i call to customer care to ask about the recharge amount for unlimited internet, then they told me that i can Recharge by Rs.299/- but after that when i recharged it and start using it then after 2 hours my Internet stop working and my core balance becomes negative.
then i again call to customer care for that problem then he said to me that the Recharge of Rs.299/- is valid for Home zone areas and my location is not under that zone. But previously that Home zone information was not provided to me . customer care also said to me that the Recharge of Rs.299/- not becomes void for your location. so now if i want to use that internet then i have to Further Recharge with Rs.555/-.
so now conclusion is that i lose my Rs.299/- due to only because of wrong information which was wholly provided by customer care.
when i asked them for any alternative to use that recharge then they said to me that there was no alternative.

and i also have all call recording about that conversation.

and My TATA PHOTON WHIZ no. is [protected]
and my no. is [protected].

So kindly return my money back and solve my that serious problem.


Thanking you sir...!!!

Hi Team,

I have taken Tata Photon plus connecttion in November 2010 through their agent Paresh [Contact number is +[protected]. ]. As part of this plan i need to get a laptop bag.

I am giving this complaint after so much frustation from Tata Photon plus customer care people. I have send so many mail from past 7 months to them. Still now I didn't the things [Bag] I supposed to get.


Below is a sample mail related to this.
**************************************
Kotaiah Talary <[protected]@gmail.com>
Re: Complaint against a Tata Photon plus agent -
PARESH~~M3239401
9 messages
cs.[protected]@tatatel.co.in <cs.[protected]@tatatel.co.in> Thu, Dec 16, 2010 at 6:35 PM
To: [protected]@gmail.com
Dear Mr. Talary,
This is with reference to your mail received.
We would like to inform you that the Compliant on agent for Photon is under process and the reference number for
the same is[protected]. And will be resolve before till 17th Dec. also request to provide your Tata Photon account
details.
For any of your detailed enquiries about any of the services of Tata Photon or rate plans, would request you to call
at our 24 hours customer service number i.e.[protected] Toll Free also you can log on to our website
www.tataindicom.com where you can manage your account online.
Thanking You.
For Tata Teleservices (Maharashtra) Ltd.
Warm Regards,
Rahul Kurne
Customer Care – TATA Indicom
-----Original Message-----
From: [protected]@gmail.com
Sent:[protected]:58:56.0
To : cs.[protected]@tatatel.co.in
Cc: null
Subject: Re: Complaint against a Tata Photon plus agent - PARESH~~M3239401
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________
Hello Team,
What is the response you are giving to the customers?
Is this the responsibility you are showing towards the customers?
This is third I am writing the mail to you regarding the fraud done by Tata
photon+ agent. When you will respond?
I hope this is enough to remaind you people to act on a customer request.
Please do the needful to recover my money and bag.
Gmail - Re: Complaint against a Tata Photon plus agent - PARESH~~M3... https://mail.google.com/mail/?ui=2&ik=a78483ad40&view=pt&search=i...
1 of 7 7/9/2011 12:43 PM
Thanks,
Kotaiah Talary.
On Tue, Dec 14, 2010 at 12:59 PM, <cs.[protected]@tatatel.co.in> wrote:
> Dear Sir,
>
> This is with reference to your mail received.
>
> We would like to inform you that the request for your photon number
> [protected] is under process and the reference number for the same is
>[protected], and you will be updated on the same shortly.
>
> For any of your detailed enquiries about any of the services of Tata
> Indicom or rate plans, would request you to call at our 24 hours customer
> service number i.e.121 toll free (from a Tata Indicom line) or
> [protected](from any other telephone number) also you can log on to our
> website www.tataindicom.com where you can manage your account online.
>
> Looking forward to provide the best of our services.
>
> Thanking You.
>
> for Tata Teleservices (Maharashtra) Ltd.
>
> Vikas Mahindrakar
> (Customer Service)
>
>
> -----Original Message-----
> From: [protected]@gmail.com
> Sent:[protected]:04:10.0
> To : cs.[protected]@tatatel.co.in
> Cc: null
> Subject: Re: Complaint against a Tata Photon plus agent -
> PARESH~~M3215035
> [Note: Please don't change the subject for internal tracking purpose and
> immediate action.
> _____________________________
>
>
> Hi Team,
>
> Thanks for responding quickly. This afternoon, I got a call from Tata
> office
> saying that I will get my money and bag through te agent after 7:30 PM.
>
> Until now, I didn't get any call from anyone regarding the the above.
>
> Could you please respond for this as soon as ppossible.
>
>
> Thnaking you in advance.
>
> Thanks,
Gmail - Re: Complaint against a Tata Photon plus agent - PARESH~~M3... https://mail.google.com/mail/?ui=2&ik=a78483ad40&view=pt&search=i...
2 of 7 7/9/2011 12:43 PM
> Kotaiah Talary.
>
> On Fri, Dec 10, 2010 at 3:10 PM, <cs.[protected]@tatatel.co.in> wrote:
>
> > Dear Sir / Madam,
> >
> >
> > This is with reference to your mail received.
> >
> > We would like to inform you that the request for your telephone number
> > [protected] is under process and the reference number for the same is
> >[protected] , and you will be updated on the same shortly.
> >
> > For any of your detailed enquiries about any of the services of Tata
> > Indicom or rate plans, would request you to call at our 24 hours customer
> > service number i.e.121 toll free (from a Tata Indicom line) or
> > [protected](from any other telephone number) also you can log on to our
> > website www.tataindicom.com where you can manage your account online.
> >
> > Looking forward to provide the best of our services.
> >
> >
> > Thanking You.for Tata Teleservices (Maharashtra) Ltd.
> >
> > Sujeet
> > (Customer Service)
> >
> > -----Original Message-----
> > From: [protected]@gmail.com
> > Sent:[protected]:54:28.0
> > To : cs.[protected]@tatatel.co.in
> > Cc: null
> > Subject: Complaint against a Tata Photon plus agent - PARESH~~M3191495
> > [Note: Please don't change the subject for internal tracking purpose
> and
> > immediate action.
> > _____________________________
> >
> >
> > Hi Team,
> >
> > Just want to make complaint against one of the tata Photon plus agent.
> >
> > I have booked the TATAPhoton + from the agent on 18/11/2010 in Pune. He
> > told
> > that I will be getting some Bag along with the Tata Photon + connection.
> He
> > took Rs. 3000/- money from me.
> > Until now he didn't get back to me with my money [Rs.600] and bag. When
> > ever I tried to call him, he is responding to the calls.
> >
> > His details are as follows.
> >
> > *Name : Paresh
> > Ph: +[protected].*
> >
> > Could you please let me know the correct person regarding this if you are
> > not the right person?
Gmail - Re: Complaint against a Tata Photon plus agent - PARESH~~M3... https://mail.google.com/mail/?ui=2&ik=a78483ad40&view=pt&search=i...
3 of 7 7/9/2011 12:43 PM
> >
> > I hope you will come back to me regarding the issue.
> >
> > Regarding this I have raised a online complaint as well. The details are
> as
> > follows.
> > Complaint No : 222272.
> >
> > My contact number is +[protected]. Please help me in getting my
> money
> > [600] and tata photon bag.
> >
> >
> > Thanking you in advance.
> >
> >
> > Thanks,
> > Kotaiah Talary.
> >
> >
>
>
> --
> Yours
>
> Koti.. :)
>
>
--
Yours
Koti.. :)
Kotaiah Talary <[protected]@gmail.com> Thu, Dec 16, 2010 at 9:39 PM
To: cs.[protected]@tatatel.co.in
My Tata Photon account details are...
tata photon Phone number : [protected]
my phone number - [protected].
if you need any more details pleaase let me know.
[Quoted text hidden]
--
Yours
Koti.. :)
cs helpdesk <cs.[protected]@tatatel.co.in> Thu, Dec 16, 2010 at 9:39 PM
To: Kotaiah Talary <[protected]@gmail.com>
Gmail - Re: Complaint against a Tata Photon plus agent - PARESH~~M3... https://mail.google.com/mail/?ui=2&ik=a78483ad40&view=pt&search=i...
4 of 7 7/9/2011 12:43 PM
Dear Customer,
Thank you for writing to TATA Teleservices Maharashtra Ltd. Our team is working towards the resolution of your
query. We will get back to you at the earliest.
For further assistance you may call us for Postpaid on 121(toll free) from your TATA Indicom Phone or dial
[protected] from any other phone and for Prepaid connection dial 12524 (Toll Free) from your TATA Indicom Phone
or [protected] from any other phone.
Warm Regards,
Customer Care
TATA Teleservices Maharashtra Ltd.
P.S. This is a system generated e-mail, please do not reply.
======================================
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Your Comfort. Your Convenience. Your Choice.
======================================
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that this communication is free of viruses, interceptions or interferences.
Kotaiah Talary <[protected]@gmail.com> Sun, Dec 19, 2010 at 11:03 PM
To: cs.[protected]@tatatel.co.in
Hello Team,
Gmail - Re: Complaint against a Tata Photon plus agent - PARESH~~M3... https://mail.google.com/mail/?ui=2&ik=a78483ad40&view=pt&search=i...
5 of 7 7/9/2011 12:43 PM
What is this? You told that it will be resolved before 17th December. Today It is 19th December. Still I didn't get my
money and bag.
What is the responsibility you are showing towards the customer's issues?
Thanks,
Kotaiah Talary....
[Quoted text hidden]
--
Yours
Koti.. :)
cs helpdesk <cs.[protected]@tatatel.co.in> Sun, Dec 19, 2010 at 11:03 PM
To: Kotaiah Talary <[protected]@gmail.com>
[Quoted text hidden]
Kotaiah Talary <[protected]@gmail.com> Tue, Dec 21, 2010 at 9:26 AM
To: cs.[protected]@tatatel.co.in
Hi Team,
Please Process my request [i need to get my money(600) and the photon bag]. Else please provide the next level
manager for escalation.
Thanking you in advance.
Thanks,
Kotiaiah Talary
[Quoted text hidden]
--
Yours
Koti.. :)
cs helpdesk <cs.[protected]@tatatel.co.in> Tue, Dec 21, 2010 at 9:26 AM
To: Kotaiah Talary <[protected]@gmail.com>
[Quoted text hidden]
Kotaiah Talary <[protected]@gmail.com> Fri, Jul 1, 2011 at 9:16 AM
To: cs helpdesk <cs.[protected]@tatatel.co.in>
Hi Team,
You have requested fro the mail regarding the tata photon issue... This is the first tie I have raised that I didn't
receive the my belongings from you people.
Related to this the details you have provided are as follows..
> > This is with reference to your mail received.
> >
> > We would like to inform you that the request for your telephone number
Gmail - Re: Complaint against a Tata Photon plus agent - PARESH~~M3... https://mail.google.com/mail/?ui=2&ik=a78483ad40&view=pt&search=i...
6 of 7 7/9/2011 12:43 PM
> > [protected] is under process and the reference number for the same is
> >[protected] , and you will be updated on the same shortly.
Please look into this and let me know your inputs.. If you are not able to resolve the issue [unable to delive my
bag to me, which i am elizible], please send your related manager who will take care of these details.
I hope this is clear to you.
Thanks
Kotaiah Talary
[protected] Forwarded message[protected]
From: <cs.[protected]@tatatel.co.in>
Date: Thu, Dec 16, 2010 at 6:35 PM
Subject: Re: Complaint against a Tata Photon plus agent - PARESH~~M3239401
[Quoted text hidden]
--
Yours
Koti.. :)
cs helpdesk <cs.[protected]@tatatel.co.in> Fri, Jul 1, 2011 at 9:16 AM
To: Kotaiah Talary <[protected]@gmail.com>
[Quoted text hidden]
Gmail - Re: Complaint against a Tata Photon plus agent - PARESH~~M3... https://mail.google.com/mail/?ui=2&ik=a78483ad40&view=pt&search=i...
7 of 7 7/9/2011 12:43 PM
**************************************
Could you please help me in this regard? Thanking you in advance.

Many Thanks,
Kotaiah Talary

No Network in my area
Hi,

This is BR SINGH from DoomDooma post sukreting and I am Tata Photon Whiz prepaid service since last 2 yrs but before 15 days I have changed my room shifted to sukreting post DoomDooma. I am facing very difficulty to surfing(internet) because of bad network or no network .moreover I tried to call customer care but its more difficult to call.I am fed up with this casual approach towards providing better services to their customers by Tatatelecom services in Tinsukia DoomDooma.

I don't know, how can tatatele services comparing with others in terms of better network coverage?...

kindly release the gain of nearest tower of my location. I hope Tata Network Provider will take necessary steps ...otherwise they will become bad service provider and also they will loose their credibility .

Thanks.

Respected Madam,Sir/
My name is Sandeep. I am using Tata Photon Plus internet from long time. My Tata No.is [protected].I have transferred online funds of Rs.2001/- for given plan on 5th July 2011 at 7:27 pm. But till now I didn`t get my recharge usage.I have provided all necessary statements two time to customer care. But no any action has taken. And onetime they gave me some No. and told that you will get resolution upto 13 th July 2011. Upto then what will I do? I am attaching here traansaction receipt for your informatiom.So please help me. My mobile no.is : [protected]. And transaction details are as follows.

ICONN/29727970/050711/CCAVENUE.COM / CHA

Thanking You.

They have not honoured business commitment and feel bad for placing order with you.

1) As confirmed by them, written order confirmation has to be forwarded after my confirmation. Not done after my repeat emails.
2) Payment was made on 24.06.2011 and the Cheque was deposited on 28.06.2011 by their rep., with an Delay of 2 working days.
3) Payment was credited to their account on Wed (29.06.11) afternoon.
4) As per the commitment, product should be delivered within 2 hrs of payment.
5) Still now, it was not delivered and the local representative talk rubbish.


We are totally dissatisfied with the service and would like to cancel the order. Requested to return Rs 5000/- immediately.

No Response event after talking to them (Tel No. [protected]). They operate web site in the name www.connectindia.com


Regards


B.Jeishanker

dear sir ,
my postpaid connection no was [protected], which i got in sept 2009, all were going well and smooth till local dealer/retailer did unwanted behaviour with me when he exchanged my number with the number [protected] saying that it is a new device [older was red & black and the new was blue], later i came to know that it was a malpractice by him, all were recorded by your chandigarh office, after that the local dealer/retailer returned my original number, and he stopped to let me know my bill position by phone, initially he did not record my right e-mail id also, so i decided to close my connection and for that i handed over an application on a plane paper to the local dealer/retailer in first fortnight of dec 2010 [do not remember the date] ,but now deleting my old emails i have come to know that there was a mail for feb 2011 bill of the number which i did not use after december 2010, is it not the duty of the local dealer/retailer to give me receipt of the application without my demand , myself also want to know that what action taken against the local dealer/retailer for the device/number changing malpractise


all about the matter i have complained on line two days ago but today found that ''the matter has been closed that no requests received for disconnection ''


kindly pay personal attention to the matter
thanking you
vinod kumar yadav
hanumangarh

I have taken the internet services (data card) of tata photon plus 2 months back. But they have not provided me the appropriate services. I applied for the best connection which was worth 1100 per month with the speed of 3 mbps. But they dint provided any services. I bought two connections and neither of connections working properly. I also complained many times but their was no response from there side. Due to this I have to bear heavy losses in office work. This company is also liable for my all other losses. The customer care people also talked in a harsh manner with me. If I have paid the amount I am liable to take the services. They are the worst services provider. Please see through my complain and please help me out. I want my money back. It would be a very great support from the indian government if they will help us. I will be very thank full to your services. Please sir help me out.

Regards
govind kumar verma

'Matrix Communications' Kilavasal, Madurai 9 sold me a Photon plus modem and said we are booked for a unlimited package. However my connection was cut in just 8 days with a message that I exceeded my usage limit. I then came to know after repeated phone calls that it was not an unlimited plan and i had to pay extra charges. i then discontinued my subscription. Again in the next month I recieved a bill for Rs. 800. After another dozen of phone calls they cancelled my connection again. On the whole i had to pay more than 2000 rupees for nothing.

DO NOT GO FOR TATA TELECOM PRODUCTS. My experience is :No.[protected]. I requested Tata Tele Services to close and disconnect my TATA Photon plus connection because I was not happy with their service. On 1.6.2011, they sent me an email to pay Rs.824/- to close the connection. I remitted on 02.06.2011 and confirmed to them through email. They did not respond. Now they raised one more bill and asking me to pay again. The customer service is very bad. They are harping on bill payment of the closed disconnected TATA Photon plus connection. Nowhere I found such begging over the closed account. Ther service is also very bad. I lodged my complaints through their website but of no use. Kindly advise them to close the unnecessary correspondence and unsolicited emails about the closed connection.

Hi..
i have purchase a Tata photon+ device from Tata Dealer/distributor VIRTI INFOCOM PVT LTD.in the date of 18.06 2011
Now the problem is my device not working because deactivation of device. I have called many time at his contact number[protected]/94) but any body not responding my phone/not pickup my phone, before calling of VIRTI INFOCOM i had called tata customer service his executive said first you call your dealer they have not submit you ducoments yet in tata.
I kindly request to you please do the needfull.

Thanks with regards
javed khan
+91-[protected]

myself applied for tata photon whiz on 25 sept 2009, the device given to me was of having number [protected] and used it for a long time, the local dealer boy sunny used to telephone me for the bill and myself paid all the dues, meanwhile sunny plays a trick with me that new device is given to me on a concessional price , he took the old device and gave me the new number , when a call came to me rom chandigarh that the latter number is of some kalpana, and for that some man from jodhpur intermediated and the bill was adjusted, after that myself asked sunny to disconnect my connection as i have taken MTS number for mbrowse in december 2010...but surprised to find the feb 2011 bill of rs 982 for the period i have never used ..kindly take necessary action for the deed performed by the company
vinod kumar yadav
hanumangarh junction [protected]