Tata Photon Complaints & Reviews

I have purchased Tata Photon Plus connection in the last week of April 2011. They had the corporate offer foer our comnpany MKCL, Pune. According to this offer, the MKCL employees were supposed to get the 2 months rental n usage of 2 GB free. My network connection started fronm 29th April 2011. In May 2011, I recievced first bill of Rs 500 + taxes. I immediately contacted the person who sold us the offer and device. He assured that he will...

Hi All,

Never purchase TATA PHOTON+, I bought it a month ago and was stunned by commitment they give before buying and the result I got after purchasing. On the web site its clearly shown that you get 3.1 Mpbs before bundled usage, and 155 Kbps after Bundled usage. But in reality, I got only 90 kbps inside Bundled usage and 15 kbps after bundled usage. This is hell of a lot of difference in what they have mentioned on their...

My data card no. is [protected], i had complaint about connectivity, you had tried several times finally you have changed data card ,but it is not connecting . your technician has said to me that you have to format tour laptop so i have done and also install new a/v.then two times i have recharge rs. 250/ voucher to check connectivity. but not success pl.check immidiately because i am wasting my money in recharge to check only connectivity,...

sir,
As we are talking to your company Executive we received a call from [protected] about Tata photon whiz cancellation regarding the subject as mentioned but immediately your executive has Re-activated this EC121(dev no.[protected])to some other plan within a fraction of seconds without consulting me.so i kindly request you to de activate this internet connection and confirmation message to be sent to [protected].please do the needful...

Hi ,

I have purchased tata photon plus postpaid.I started using from yesterday but i am getting less than 100k speed as per your plan i should get min 2 MBPS but instead i am getting less than 100k. i bought this for my office work. i am not able to do any work using this .... could you please look into this asap.

below is the details of my connection.

Tata Photon+ number [protected]
br...

My internet speed was damn slow on 12.07.2011. Try to download a purchased antivirus of 108 MB and it was downloading at speed of 12 kbps. I called customer care three times within one hours but they are simply useless. Sugeesting to clean up disk and reinstalling software. I called again on wednesday but didnt get any help. After that i launched a complain in tata photon plus help desk[protected] & "Pamela" told me that...

Hi,

I am jayesh Kumar m j, i am using tata photon whiz since one and half year
My Photon whiz No is -- [protected].When i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.But that time i am getting maxi [i think so] still last 1 mounth the speed 3 to 4 Kbps.some times that not move
Regarding it i registered three complaints so meny times
br...

respected sir,
i am photon plus postpaid user.i have purchased ur device on offer of purchasing of acer laptop.i got it @ worth Rs750 and 1 month free usage on 28 may 2011.but when i opened my account on 9 july to watch how much data i have used it shows that much data which i have not used. i am in dinjan cantt. 10 km away from tinsukia city and i am getting a speed of whiz whis in tata photon zone and do you think...

heyy my name is kamal bhutani...actually mai apna tata photon plus ka device disconnect karna chahta tha...q ki mai 3 months ke liye out of delhi ja raha tha...maine tata ke customer care pe call kiya,and kaha ki mujhe apna tata photon plus kuchh time period ke liye band karwana hai...mai baad me dubara activate kara lunga..unhone mujhse kuchh information collect ki like tata photon number,dob,address detail etc to confirm my details...uske...

There was a wrong information provided by customer care of tata photon whiz to me about the monthly internet recharges.

on 09/July/2011

i call to customer care to ask about the recharge amount for unlimited internet, then they told me that i can Recharge by Rs.299/- but after that when i recharged it and start using it then after 2 hours my Internet stop working and my core balance becomes negative.
then...

Hi Team,

I have taken Tata Photon plus connecttion in November 2010 through their agent Paresh [Contact number is +[protected]. ]. As part of this plan i need to get a laptop bag.

I am giving this complaint after so much frustation from Tata Photon plus customer care people. I have send so many mail from past 7 months to them. Still now I didn't the things [Bag] I supposed to get.

br...

No Network in my area
Hi,

This is BR SINGH from DoomDooma post sukreting and I am Tata Photon Whiz prepaid service since last 2 yrs but before 15 days I have changed my room shifted to sukreting post DoomDooma. I am facing very difficulty to surfing(internet) because of bad network or no network .moreover I tried to call customer care but its more difficult to call.I am fed up with this casual approach towards providing...

Respected Madam,Sir/
My name is Sandeep. I am using Tata Photon Plus internet from long time. My Tata No.is [protected].I have transferred online funds of Rs.2001/- for given plan on 5th July 2011 at 7:27 pm. But till now I didn`t get my recharge usage.I have provided all necessary statements two time to customer care. But no any action has taken. And onetime they gave me some No. and told that...

They have not honoured business commitment and feel bad for placing order with you.

1) As confirmed by them, written order confirmation has to be forwarded after my confirmation. Not done after my repeat emails.
2) Payment was made on 24.06.2011 and the Cheque was deposited on 28.06.2011 by their rep., with an Delay of 2 working days.
3) Payment was credited to their account on Wed (29.06.11) afternoon.
4)...

dear sir ,
my postpaid connection no was [protected], which i got in sept 2009, all were going well and smooth till local dealer/retailer did unwanted behaviour with me when he exchanged my number with the number [protected] saying that it is a new device [older was red & black and the new was blue], later i came to know that it was a malpractice by him, all were recorded by your chandigarh office, after that the local dealer/retailer...

I have taken the internet services (data card) of tata photon plus 2 months back. But they have not provided me the appropriate services. I applied for the best connection which was worth 1100 per month with the speed of 3 mbps. But they dint provided any services. I bought two connections and neither of connections working properly. I also complained many times but their was no response from there side. Due to this I have to bear heavy losses...

'Matrix Communications' Kilavasal, Madurai 9 sold me a Photon plus modem and said we are booked for a unlimited package. However my connection was cut in just 8 days with a message that I exceeded my usage limit. I then came to know after repeated phone calls that it was not an unlimited plan and i had to pay extra charges. i then discontinued my subscription. Again in the next month I recieved a bill for Rs. 800. After another...

DO NOT GO FOR TATA TELECOM PRODUCTS. My experience is :No.[protected]. I requested Tata Tele Services to close and disconnect my TATA Photon plus connection because I was not happy with their service. On 1.6.2011, they sent me an email to pay Rs.824/- to close the connection. I remitted on 02.06.2011 and confirmed to them through email. They did not respond. Now they raised one more bill and asking me to pay again....

Hi..
i have purchase a Tata photon+ device from Tata Dealer/distributor VIRTI INFOCOM PVT LTD.in the date of 18.06 2011
Now the problem is my device not working because deactivation of device. I have called many time at his contact number[protected]/94) but any body not responding my phone/not pickup my phone, before calling of VIRTI INFOCOM i had called tata customer service his executive said first you call your dealer...

myself applied for tata photon whiz on 25 sept 2009, the device given to me was of having number [protected] and used it for a long time, the local dealer boy sunny used to telephone me for the bill and myself paid all the dues, meanwhile sunny plays a trick with me that new device is given to me on a concessional price , he took the old device and gave me the new number , when a call came to me rom chandigarh that the latter number is of...