Tata Photon Complaints & Reviews

Hi,
I have a Tata Photon Plus data card i have a problem with this device while connecting the network from tata photon+ dailer i am getting an error like "The PPPT link control protocol was teminated".

can any one give me the solution for this will appriciate.


Thanks,
Satish...

I have purchased a tata photon + on 16th of july . On 23rd of july it was giving error 698 . After conforming it from customer care i got to know that my retailer has not submitted documents . I have registered the complaint for this request code is NTT[protected]. After shouting on his head for several times he gave me mobile number of distributor Vishal sharma . After calling him for 4 days , my number finally started on august 10 th and...

I purchased Tata Photon plus on 30th July, 2011. My Tata photon number is [protected], account number[protected]. I chose the postpaid tariff plan of 300min @ Rs.250/-.
My account on www.tataphoton.com shows my usage today as follows:

Session Wise Usage Summary
Total Peak Usage (MIN) 39
Total Off Peak Usage (MIN) 15

Whereas, my unbilled amount till now shows the amount as:

br...

I am the existing tata photon customer , my account number is[protected].
In April 2011 , my tata photon internet connection had been disconnected without informing me.
In June 2011 , I had paid the pending amount by cheque but till now
I am getting the call for bills.
I had asked number of times for bill details but haven’t received anything.
.It’s really frustrating.. Could you please look into...

To

Hari Priya.P - Manager,
Customer Care - Tamil Nadu,
Tata Teleservices Limited,
Contact No[protected].


Account Number[protected]

This is the 3rd time I'm filing the complaint. It seems like I've to file a complaint every month whenever the bill is generated. I'll cancel this connection if I get the issue in billing in the month (September 2011).br...

I BOUGHT TATA PHOTON + WITH UNLIMITED 5GB PLAN WHICH WAS ACTIVATED ON 12TH JULY AND ALSO RECEIVED THE CONFIRMATION MAIL FROM TATA PHOTON WITH ACTIVATION
OF SAME PLAN
TATA PHOTON NUMBER-[protected]
ACCOUNT NUMBER[protected]
BUT AFTER FEW DAYS DEVICE STOPPED WORKING AND AS I ONTACTED THEM THEY SAID " THE PLAN WHICH WAS ACTIVATED WAS ON 2GB AND I HAVE CROSSED THAT LIMIT SO
DEVICE STOPPED WORKING ".br...

sir,
I am user of tata photon plus. my photon no. is [protected]. that I have made two payments in the month of may,2011 i.e on[protected] and[protected].but company tells me that they have received only one payment. so far I have sent them transaction ID and also I have called them so many times about my problem but they only give me false assurances. and my problem still remain unsolved. moreover during this period my tata service was...

Hi All,

I bought TATA PHOTON PLUS device on Jan 2011 as Prepaid Service (Tata no: [protected]), i used the same prepaid service until July 24th 2011. I never faced any single problem at the time of JAN 2011 to JULY 15, 2011.

Then i wanted to convert as post-paid(corporate plan), so i went to Tata Indicom Outlet which is near to Richmond Circle. There i have been told as, "if you want afford corporate...

Hello i have been using tata photon plus from quite a long time now, even though it gives really slow speeds as compared to advertised i continue to use it, but from past week this new problem has started it is continuosly getting connected and then getting disconnected i am a day trader and continuity in net connection is a must for me i called customer service few times first time they said that this is a general problem and be rectified...

Tata photon Wifi [protected](purcahsed end marh 2011)
I had registered my first compaint on 15th of July and subsequenly on
the 19th again when the tata engineer( vishwanath) picked up the device
stating that it was dffective and that he would replace it , he
returned the device later that day stating that the warehouse person
wasnt available and that it would take 3-4 days to get a device. No
one...

I have recently purchased TATA PHOTON PLUS - Prepaid modem.

After installation and log-inn from my laptop, I am getting message as "SVCHOST.exe- Application error" and after this error all internet applications gets disconnected.

I have tried taking help of customer care center, they suggested following basic checks which I did already. I have not got resolution to my query yet. The response from customer...

Dear sir,
i have already submitted a complain (complain no. 310475),after approacing by you,a system generated mail i received on 6 july 2011 in which wrote that he will called me in 6 business hours but still they never called me and don't solve my complain,i think they take it lightly and think that consumer is forget it.
i request to you please take some strickt action against him.
br...

My Tata Photan plus data card no. is [protected]. I had register first complaint in April 2011. Before registering i had visited two times c/c Tambaram.also visit two times at the shop where i had purchased data card.April, May, June, July2011 within four months i had register total six complaints.except two c/c visit.three times i had recharge data card with Rs.250/ voucher three times. because when does visit technician he had told me that...

I had a Post-paid Tata Photon Plus Broadband connection. The usage details for the month of May-June were more than what I have used. As a result the billing was also excess. When I informed the Company about this, they send me a usage details for that month and asked me to compare it with my usage details and told me to inform them about any discrepancy. I did that and send them the errors. But after that they haven't contacted me back...

Cheatedby TataPhoton
Dear All,
Please go through the mail below before buyng TATA Photon Plus.

Latest update : After posting this mail to Tata indicom customer care, I got a reply saying that if I pay 1500 and buy a new device I will be able to use Tata photon internet. So they mean that everytime you switch location, you dump your device and buy a new one so those at Tata indicom will get their monthly pay.br...

dear sir,
m raju majoka...fom sohna....diconnected ma photon whiz([protected])..around 7-8 months ago i hav given the application in written.....n instead of disconnecting ma tata photon whiz they changed ma plan....kept on continuing... the said me it is disconnected...now they r sending me bill n forcing me to pay the bill of last 7-8 months......even i didn't used it.....they also said if bill is not paid the will sue...

Hi,

I have been using Photon Plus Corporate Connection for IBM employees since Feb 2010. My current plan is HSIA 2GB @ Rs. 600. But now the plan amount has been reduced to 2GB @ Rs. 425 or such.
Hence I was requesting them to change my previous plan amount to current plan amount for 2GB from the next month i.e. August 2011 & mailed them to the ids as 'Customer.[protected]@tatatel.co.in' and 'customercare.[protected]@tatatel.co.in'...

it's very sad to say that tata photon whiz speed is so poor as compared to other broadband services....

Dear sir,

My Photon NO. is [protected] and my name is Chetan Gupta and my mail ID is [protected]@yahoo.com. Sir my complaint No. is[protected] and i cal your complaint cel 121 number of times and my complaint was not resolved and asked me to wait till 17 july for the complaint to be resolved and when i call 121 Mr. shrinavasan told me that the complaint would be resolved till 23 july and when i call at the number of Neeraj...

Hi,




This is to let you know the problems and the harrasement by the Tata photon plus product and the support staff...Here is what I have gone through these days.This mail is in regards to the issues with the three Photon Plus connections I purchased from Tata Photon. Since that day onwards I been having issues with the slow connectivity and reporting the same I have lodged several complaints with the...