Tata Photon Complaints & Reviews

NICE SERVICES??

THANKS DEAR FOR AWARD WINING SERVICES ??

I PERSONAL Y REQUEST TO THE CEO OF NDTV

I HAVE RECOMMEND CEO OF NDTV GAVE YOUR COMPANY BEST SERVICES AWARD ALSO

45 DAYS COMPLETED MY COMPLAINT BUS SOLUTION IS PENDING

CHEATER COMPANY

LOOS CUSTOMER CARE

420 COMPANY

POOR SERVICES

INNOCENT CUSTOMER
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Tata Indicom Account No :[protected]
I have been using photon plus for the past 3 months.
Even though it never gave speed upto 3.1 mbps, its hardly giving speed upto 56 - 128kbps.
Now of late, new problem started that it gets disconnected frequently..
Sometimes it gets disconnected every other minute..
As usual no response from customer care...

What should be done to these guys...
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I am using Tata photon plus post paid connection from October 2010, for the last two months they are sending me excess bill. Post paid users can check their usage details from TATA's own website "www.tataindicom.com" under "My Account" and I also access the same regularly to stay updated about my usage.
For the First 3 months I maintained a log book personally and I noticed that "My Account" revealed...

I'm Tata Photon + customer from the last 4+ months.on 21 Feb i chenge my photon plan and get unlimited plan of Rs.950 first 4 day's i get 150KB/S speed(they se 3.1MB/S but i never get 200KB/S last 4 months) but after that it's giving me 10 to 15KB/s speed.I been trying to reach at the customer care but i'm not getting complete and proper information.the tata indicom get 1000 rupees from us and not giving proper speed or...

Here I am just awaking people about the Photon Plus services. I have never seen such a broadband service facility they hardly gives 20 30 kbps speed. Most of the times my Airtel/Aircel GPRS works better. Every time when i lodged a complaint they say they will send and engineer to see area's low network in Baddi. NO ENGINEER EVEN VISITED ONCE. I am disconnecting the service since I can keep nagging for 6 months also i m paying rent near...

hi
my name is jayesh vithlani i have purchased one no. of Tata Photon + connection Contact No. - [protected] thereafter i misplace my device so i called the helpline at Tata Photon office on [protected], to know what is the procedure to get the device replaced the adviser then did not even understand my query and he informed me that there is no way i can get the device replaced as my papers did not reach their office and my devise was...

Dear Sir,
I had purchased TATA PHOTON + in the month of November for using it while I will be out of station, I was on tour in the month of December to Kolkata for 3 days and after reaching Kolkata I could not get connected to internet using TATA PHOTON +, I spoke to customer care center and they helped me with some trouble shooting steps but it was not useful and I came back to Hyderabad I tried to connect it as soon as I reached...

Hi,
I have tried to recharge my TATA Photon Plus number 92424XXXXX for the amount Rs 1500/- on[protected]. and it went unsuccessful, but the amount has been deducted from my account.
On 1st of feb i logged complaint in tata photon + costumer care ( No:COM[protected]. Same time I logged unsuccessful recharge complaint in rechargeitnow.com (Track Id;I[protected]) .
Later this I got call from Tata Indicom about that complaint...

i had purchased tata photon prepaid plus data card for internet usage in jammu & kashmir some time back.Before,i could ask for the connection,i asked the tata indicom galary personel in srinagar that i have to eventually go to mumbai,so i should be able to use the same connection in Mumbai.They assured me i could use it anywhere in Idia.But to my utter dismay,when i landed in Mumbai,the device did not function.When i tried to complain...

I want to change post paid connection to pre paid..so kindly advice me.
for this contact me on my no.[protected] or email- harshita.[protected]@gmail.com...

Hi, I'm Harish. I bought Tata photon plus postpaid service by jan 2010. I gave a letter requesting connection to be deactivated and closed it by june 2010. The officer told me the amt to be settled. I settled it.Someone has stolen my device too after termination. We found out from the office a month later that the connection has been changed to prepaid, and it is used by another person, along with their contact details. They requested...

No-[protected],...

Dear Sir/Madam,

I want to cancel the Photon + (no. [protected]) which was sold to me by the TATA agent through cheating.

Mr. Jigar of Skynet Telecom ([protected]) came to our office to sell the Photon +. We are already using the TATA DSL through wireless router for our internet. We therefore rejected his office of Photon +. But he told us that we will get higher speeds with Photon + and that the device could be...

I want to return Tata photon plus card of tata indiacom.Reason is speed is too slow.i complained so many times but there technical team unable to solve this proble.As per specification speed should be 3.1 Mbps.but i am getting less than 256 kbps speed now.
Tata company should not show rosy picture to public,they are misguiding to public like this and there sales person also misguiding.Govt should ban this company for making public...

I have a tata Photon+ device( No- [protected]) from Kolkata and I am presently using it at Tirora, Dist- Gondia. State- Maharashtra, for last one year.
For last 10days I am facing a problem of Network i,e, No network connection I am getting. I have made a compliant to Kolkata Nodal officer and they assured me that within 24hrs it will be resolved but no action. Then for last 10days I am just contacting to the customer care number of...

Hi,

I have purchased TATA photon+ instrument by paying 1500 online transction through my friend's standard chartered card and the receipt had given by the agent of S.S.Teleservices on 10th Aug2010(the same is attaching for your ref), then i had visited their office in september still that time the instrument had not delivered to me.

After that i was not able to contact them as the phone no.s were not attending,...

Dear Sir,

I bought one tata photon plus data card from croma malad on 27th january 2011. That time tata photon was in offer which gives a carry bag to every new connection this offer was only present in Croma store, The representative told me that I will receive a "tata photone" bag by courier within 10-15 days but still I didn't get any carry bag and when I contacted customer support they told that we will...

I am facing problem in my photon device, which is not functioning from begning of 7th of Feb 2011. I got some temperory solution to my problem, but again I am facing a major problem using the device. For this I registered a complain on 15th Feb 2011, against this I got a mail from support team, but this mail skipped the date and time section, which tell, bu what time this issue will be resolved.

I got a oral commitment for...

On 23rd of Jan 2011 I have purchased tata photon plus and after few days there is no service till date I have complained about it at tata teleservices limited, Main Road, Ranchi center many times and they have asked for identity proof and I have submitted the ID proof twice but no action have been taken till date. Please take some positive action towards my complain and handle the case as early as possible.
Kumar Vishal
TATA...

i have taken internet plan tata photon plus 15 GB plan with purchase accer laptop in October , my connection no - [protected] , on that time i was told to that 15 GB free download and surfing free , then after down load charge 50paise per Mb , i was confirm in customer care and executive told that for this offer . on 26 October i was got call for due amount 2700 rs , i have got many time call , 15 feb got a call for legal , concern...