Tata Photon Complaints & Reviews

Dear Sir/Madam,



I had recharged my Tata photon plus data card on 24th Dec, 2010 by Rs. 650 through my ICICI bank online transaction. My bank account was debited by the same amount but my data card was not recharged. The reference ID #[protected]. I have made one online complaint to Tata photon plus (complaint #
265129) but, till date I have not got any solution. I have already contacted ICICI bank and...

My tata photon whiz is running in Tariff plan of Rs150/month.,., In the month of march 2011 bill amount was Rs476 and i paid Rs 500 on 8th march. After about 10 days i have got mail fron tata indicom that ur amount due is Rs.1300. so where is thid 1300 came from? What the worst service is this. my tata photon whiz num is-[protected]. Owner name is Aditya Kumar....

Hello Sir,
I had taken new tata photon+ number [protected] for the internet the connection is only one month older and from the day first I am continiously calling the customer care executive and they redirt me to the tata indicom outlet for the replacement of the device as the device is faulty and error promt me unable to connect the host computer,but after the continious approach to the tata outlet of sahara mall gurgaon
br...

This is bring in to your notice that I have a USB modem based broad band wireless connection under your brand band TATA Photon on number [protected] with 5 Gb unlimited plan. I am using this connection since Dec 2010.
I have tried to contact your customer execution number of time on number-[protected] but instead of position or fair response, I have received negative response showing no interest in my complaint. On 9 April my complain...

Dear Sir/madam,

I am Nagarajan. i use tata photon plus prepaid ([protected]). it is not working in roaming side. i have complaint above 18 times (Error : 777) but there no response in your side. i visit near by your show room also in Pondicherry two days before but they also didn't take any action. In Local Chennai person contact me and give his show room number and another guy give his personal number. these two number...

Hi,

I have made multiple complaints at this ID and called on given no of Nodal officer, Suguna Shetty many times. But call is never answered by her.

I am having serious speed issue with my Tata Photon Plus and after raising no of complaints, problem remains. I am having Tata Photon Plus(device no#[protected] , account no#[protected]

Now, it seems that you have put some restriction on donwload as...

hi this is poornima. I have the problem with the tata photon+ device. I bought the device around 15 days back, but till today I could not check one mail also till today.

Google search will work but not gmail, i am not able to check the mails in yahoo also.

if somebody knows the solution for this please help me.

Thank you...

COMPLAINT ABOUT TATA PHOTON PLUS

NO. [protected]
DETAILS – I HAVE RECHARGED AS PER YOUR SMS SENT BY YOU IN MY ALTERNATE NO.([protected])
VALIDITY EXPIRES ON – 27/03/2011
RECHARGE DONE ON – 27/03/2011 (07.51 A.M)
TRXN MADE THROUGH – AXIS BANK INTERNET BANKING
TRXN ID –ICONN/25903397/270311/CCAVENUE.COM/CHA
COMPLAIN NO. – COM[protected]...

Hello Tata Photon,
I am a recent user of the Tata photon + service. My recharge number for the device is [protected]. I have been having problems on accessing to the internet. Whenever I start the process of connecting to the device it either states the remote computer did not respond or the process was terminated by the remote computer before it could be completed.
I have tried it on my 2 HP laptops and the same message pops...

Hi,

I am one of those royally fooled customers of Tata Photon Plus. I have taken this connection yesterday near Tata Indicom Showroom, Akkayapalem.

I was told the signal in Akkayapalem is min 1mbps and in Seethammadhara it will be better than that.

When they activated the equipment, it showed speed upto 512 kbps in akkayapalem and then I was told by cust serv rep that a booster will be installed...

I registered my number on tata indicom site for tata photon + price. Next day a female (SHIKHA-[protected]) called me and said Sir....... do you want to buy tata photon +. We give 3.1 Mbps speed in Rs.800......I was in a need of wireless internet so i asked about the device. But i need that device for Rewari which is in Haryana. That telecaller told me that we can deliver that device in delhi only but after billing you can use it anywhere...

since past three days i m asking for the authentication code for tata photon tv but any of the process didnt work provided by customer cares.
name:MOHAMMED IRFAN
photon no:[protected]
cell no:[protected]
email id:[protected]@yahoo.com
please send me the authentication code as soon as possible...

My Photon Whiz No. [protected] is not working since last one month. I have given several complaints ( Complaint Nos[protected],[protected],[protected],[protected] etc ) I was asked to hand over the device to Service Cenrtre in Mumbai at Ghatkopar. The device was reeived by due servicing after 10 days. Then I was asked to hand over to Tata shop for activation. The device is not getting activated. Every day I am making complaint to the Tolll...

Tata photon plus sucks!!! Speed is the most pathetic of all broadband providers.
Anyone who wants to go for Tata photon plus or any other tata photon services beware.
Tata photon plus speed is a maximum of 10 KBPS in Assam
I have been paying Rs950+/ Month for this [censored]in ...even reliance 356 Kbps connection at Rs550/month gives u a minimum of 35 KBPS...

I have a tata photon plus connection at delhi, not received bill as well as the connection not working since one month, on enquiry was informed that I have to pay for the duration the connection not working plus other amount etc etc to get reactivated.
I have not received any intimation on my email too on any pending payment.
THE COMPANY TOO IS NOT BOTHERED/Inefficiency followed by Goondagiri ?

I wish to get...

I have purchased a Tata Photon plus a year back and was promised 3.1 MBPS speed but from the day one it has been performing like a simple GPRS or a typical BSNL dialer connection with speeds averaging 120 KBPS. I have complained 10 times so far. Once in Srinagar a technician came to my house and declared that problem is with the tower but I find the problems everywhere I go. Recently while I was in Delhi the problem of slow speed continued....

I CALLED MANY TIMES TO CUSTOMER CARE FOR TATAPHOTON NOT WORKING IN ROAMING. NO USE.WHEN EVER I AM IN BANGLORE ITS WORKING FINE.IF I WENT TO ANDHRA (GUNTUR) IT'S NOT WORKING. I AM FACING THIS PROBLEM LAST 3 MONTHS ON WORDS. I CALLED MANY TIMES THEY TOLD RESET PHOTON PLUS .STILL ITS NOT WORKING....PHOTON PLUS NUMBER [protected] (CUSTOMER NUMBER [protected])...

I am using TATA Photon Whiz dialer at my office. Now i got the internet connection from company side, so i have visited TATA office, Limda Chowk, Rajkot. Mr. Prashant is the chair person at TATA office Rajkot whose official contact number is [protected].

I have kept my TATA Photon Whiz connection in safe custody mode in January and Mr. Prashant has committed me that he will call me once your TATA Photon Whiz connection will...

Hi,

i had a postpaid tata photon plus connection which i bought in bangalore, Karnataka 1.5 year back. i moved to chennai, tamilnadu after that. 8 months back i changed my connection from postpaid to prepaid in chennai tamilnadu. it got converted based on my request.

But after one month it is disabled due to the documents are not received. still it shows the same status and am not able to use the photon...

hi team.....


i complain tata photon custmor care 5 times.
but no any respons....