Claimed

Tata Photon Complaints & Reviews

2.7
Last updated May 30, 2023
Complaints 1010
Resolved
540
Unresolved
470
Quick Links
Statistics
Share
Contacts

File a complaint to Tata Photon

Having problems with Tata Photon?

File a complaint and get it resolved by Tata Photon customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata Photon
Customer Service Contacts

Tata Photon Phone Numbers

Toll free
1860 266 5555
40
20
1800 266 121
26
16
Customer Service Short Code: 121
10
11
Mobile
+91 11 6655 8666
26
14
Fax
+91 11 6655 2020

Tata Photon Website

Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
ebaamit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Lapse due to ID

Address:Ghaziabad, Uttar Pradesh

Hi,

I have taken Tata Photon Plus on 1 st August From , Tata Indicom ,57 naya khand 2nd[protected],[protected] vide Photon no. [protected] in the name of Amit Bansal.at the time of taking this device we have got 2 MB free download and surfing for free. I have given my Photo ID card(Driving license) as an identification proof. but after some time all my 2 MB download and free surfing have expired . it was for around 1000/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arjunprasad
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation problem

Address:Wayanad, Kerala

Respected sir,
Or any respected members who can help me...
I brought a new tata photon whiz device 3 days earlier.
Shopkeeper said that someone will call me to tell how to activate.No one called,so i decided to do it myself with the help of the user manual.I tried to activate it in around 7-8 pm.And it said that i will get an sms to the device within 5 minutes.I didn't get the message.So i went to the shop i purchased...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jainabhilash
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working properly

Address:Delhi

[protected] is my Tata photon+, n its not working as per there commitments...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajeev04513
from Ranir Bazar, Tripura
Report
Copy

Service not Provided as promised by company

Address:West Tripura, Tripura

Respected Sir,
I want to attract your attention towards Tata Photon Plus customer support system.I am a photon + customer since 14th of oct. My device had broken into pieces on 3rd of Nov.After that I called customer care , received by Manumita(I don't remembered clearly)sitting in kolkata.She told me that you will get discout of Rs 750/- on new device. When I contacted Tata Outlet at Akhaura Road,Agartala,West Tripura799001 from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gnanaprakasam
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the device has been disconnected or is unavailable tata photon whiz

Address:Chennai, Tamil Nadu

Hi,

We are not able to connect internet using TATA Photon whiz device.

i have attached that snap shot please find the same and do the needful ASAP.

Thanks & Regards,
Gnanaprakasam
gnanaprakasam.[protected]@hcl.com
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
namit66
from Mumbai, Maharashtra
Report
Copy

Very Poor customer service

Address:Bangalore, Karnataka

Hi,

I am using internet broadband services from tata photon.The number of my device is [protected].I have registered a complaint regarding slow speed more than one month back.The complaint number is[protected] .The complaint has been resolved till now even after sending several reminders and lodging a complaint at Indian consumer complaints forum.

I have also not given any waiver in my current bill.Now I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arjun15155
from Mumbai, Maharashtra
Report
Copy

about the speed

Address:Chennai, Tamil Nadu

this is arjun rao sidrala n. 20 days back i bought tata photon plus ([protected]), the employees in the showroom explained me i will getting a speed of atleast 1.5 mbps which is half of the 3.1 mbps(the company advertising).But the thing is i am even able to get beyond 115 kbps. I complained for two times ,some representative came to me told it was the tower problem and left. Next day people from tata called me and told as your problem is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav K
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TATA PHOTON PLUS INTERNET DEVICE Complaints - DISCONNECTED INTERNET DEVICE & SERVICES

Address:West Delhi, Delhi

I have bought TATA PHOTON PLUS BROADBAND HIGH SPEED INTERNET DEVICE from KALPATHRU TELECOM in MOTI NAGAR, Near MOTI NAGAR METRO STATION, NEW DELHI. I have upgraded my TATA Photon Whiz device to TATA PHOTON PLUS device for which they took 1500 Rs. I have chosen time based plan of monthly 500 Rs. for 30 hr. (1800 mins.) usage limit in a month. They have taken all the necessary documents which are my passport photocopy, my original photograph...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maqsood-19
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding tata-photon whiz unlimited 699 plan fed to the system wrongly by default of tata-photon company personnel.

Address:Bhopal, Madhya Pradesh

I accepted the tata-photon whiz tariff plan unlimited 699 from Mr.Pradeep([protected]) who detailed the plan as unlimited use of net with charge Rs. 699 minus discount Rs.125=574+10.74% tax as 62 Rs. i.e total Rs.574+62=636 per month for next 12 months. when i recieved my first bill, i recieved the bill with different calculation. when i complained,Mr.Pradeep told that by our default different...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khedkardk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of connection

Address:Nagpur, Maharashtra

I ahve Tata Indicom No. [protected], My Account No. is[protected] for the Tata Photon + broadband Mobile connection I have taken. Now I want to cancell this connection. But inspite of my best efforts, I am not getting any customer care Phone Nos. Nor the company ha sprovided any procedure to cancell the connection. I haver enquired with the local dealer, but they simply gave me Customer care No. which is never available.

How...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
B
binod440
from Hyderabad, Telangana
Report
Copy

Slow Speed and Disconnect

Address:Ramgarh, Jharkhand

Slow Speed and Disconnect

Sir, I have purchased a tata photon whiz data card connection on 29/11/10. But it is not running properly and this disconnect again and again. Company commits to me when you connect data card then its speed always 156 kbps.
Pls.solv my problem earlier.Binod Kumar Singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
somashekhar.s
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tariff plan

Address:Bangalore, Karnataka

Hi

I am currently using Tata photon plus with the tariff plan has 750/- for 2GB, with addon of 10GB for 200/-.
But recenlty I saw in the net, that with 750 , they are giving unlimited data. when i called the customer care they simply reject to di it saying , its only for new customer. its the discrimination of existing customer with the new customer.

Regards
Somu...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
apurv85
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SLOW SPEED/ POOR CUSTOMER CARE SERVICE

Address:Uttar Pradesh

Dear Sir/Mam,

My name is Apurv Gupta I am a proffessionol working as Branch Manager (Gurgaon). I am using Tata Photon Plus from more than three months and the day I have bought this connection after one week I have lodged a complain in Tata Customer Care for slow speed while purchasing this connection from Tata Store of Noida Sector - 18 they have commited that their is no buffering in this service whatever videos you want...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
scorpio1711
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible Service & Sales Effort

Address:Bangalore, Karnataka

TATA PHOTON PLUS SINKS

These Tata Photon guys are really harassing the people and playing and fooling people all around. I happen to be one of their recent victims with Tata Photon No. [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting. In spite of purchasing their service some two weeks back, on 15th Nov., 2010 to be exact, they still haven't delivered the Invoice yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swarup Kumar Chatterjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not updated & slowing speed

Address:South 24 Parganas, West Bengal

I am using “Tata Photon Plus” which is a “Tata Indicom” product, for my laptop since last more than two months.
My Tata Indicome No. : [protected].
My Account No. :[protected].

Till date they have raised two bills to me and I paid both bills by cash well before due dates by cash at there “Tata Indicom Exclusive Store”, but after paying bills also I am getting calls/sms/ & mails as if I have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
dipankarbanerjee
from Gurgaon, Haryana
Report
Copy

Cheating with recharge

Address:West Bengal

Customer Support (Tata Photon+ )

On 17th November 2010 between 8:30pm - 9:00pm I recharged my TataPhoton with Rs.200/- as my validity was till 19th Nov 2010. I also had a considerable amount of balance in my a/c at that point.

But my recharge of 17th Nov was never got registered in my a/c and on 19th Nov I lost my balance along with Rs.200/- that I had recharged. I called up the Customer Support Team of TataPhoton,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakash khatwani
from Pune, Maharashtra
Report
Copy

slow speed of internet

Address:Ahmedabad, Gujarat

i bought tata photon plus, because they claim 3.1 mbps, but in reality it is totally fake, in my area i m getting speed from 20 to 50 kbps. i called n complained at customer care more than 50 times. but every time i get only promises. i m feeling cheated. my area is kubernagar, ahmedabad-

prakash.

email- [protected]@yahoo.co.in....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rozy Shaheen
from Hyderabad, Telangana
Report
Copy

recharge

Address:Lucknow, Uttar Pradesh

i got a recharge of 1350 on 10th of this month on my tata photon+ number and as per the rule the balance left was suppose to carry forward the next month but now i am informed that it won't get forwarded to the next month.i don't have the full usage so i request to look to my request and carry my balance for the next month...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bennyimpex
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data Card Lost just After Payment

Address:West Delhi, Delhi

Dear Sir / Madam,

We have purchased one no. of Tata Photon + connection from M/s. Gurukripa Broad Band Services, 11A/22, Old Rajendra Nagar, New Delhi - 110 060, Contact No. - [protected] on 23.11.2010. After the handling cash payment to executive we did not find the data card in our laptop. When we asked company to look into the matter, we did not get satisfactory response and even when we log the complaint at Tata Photon...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
kapilborkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account Cancellation

Address:Pune, Maharashtra

Tata Indicom Plus Team,

I'm Tata Photon + customer from the last 11+ months. l got this connection from Mumbai and now i have moved to Pune. I want to put my Tata Photon + number in safe custody as its chargeable (Rs 75 pm).
I been trying to reach at the customer care but i'm not getting complete and proper information about the same. I been also calling at the Pune tata photon, with no success. And worst thing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy