Tata Photon Complaints & Reviews

Tata Photon Plus has quietly reduced its speed beyond free/bundled usage from 155kbps to a meagre 64kbps for Rs.700 prepaid plan & 128kbps for Rs.850 & Rs.1000 prepaid plans which is disgusting.It is not all suitable for today's intutive online applications & movie,games,music downloads which demands more speed.Also I think I am not getting value for money.Its competitors are providing satisfactory value for money plans.The...

Dear Sir,
I am a photon plus user for the last 3 months.In this month my plan is 10 GB unlimited plan. When my usage reached 8 GB, they have capped my speed to 128 kbps without any confirmation. I gave 3 online complaints about the issue and I have contacted the customer care for 5 times. Their behaviour was unexpected. Some of the guys are saying that my usage has been crossed 10 GB. But, actualy, my usage was only 8 GB. When I contacted...

Hello Sir, I have purchased TATA PHOTON WHIZ usb modem5 months ago. I heard that TATA PHOTON has very good speed. But, when I hv started using it, I got so upset using it. Its speed is so slow. I decided to sell it to anybody else bcaz of low speed. but i am not getting that much prise bcaz every1 says that they dont want TATA PHOTON WHIZ. So pls tell me what should i do with it. bcaz of slow speed i am not getting the updates of Antivirus...

Dear Sir,
My name is Aditya Gulati , I had purchase tata photon plus [protected] last month. but the internet surfing and downloading speed that i am getting is very low and not what they advertise. I have complained in the past and they told me that their system is showing good speed on my connection while i am not getting the same speed. Sir either tell them to stop giving wrongful information in advertisement or improve my speed.br...

i beg to say that i have to pay my tata photon whiz bill for the month of november.but the office where i use to pay the bill is closed from 25 days.so i could not pay my bill for november and the bill for december is also issued but my internet connection is disconnected from 29 nov 2010.so sir what action i have to take for this ....

I have recently bought TATA Photon+ with Olive V-ME101, a high speed internet application. The Photon+ guy came and installed it, but the signal was not received in my computer (my friend the next street got it installed and working fine). He uninstalled it, and tried to reinstall, but he could not reinstall it...it was detecting the device but clicking the Autorun would not open the installation wizard. When I plugged out and plugged...

my name is xxxxx
i am using tata photon plus...
my number is 9283xxxx
i am getting low speed....
only..
bandwith - 130 kbps
and
speed - 9kbps
telling these things irritate again and again
to[protected]
same reply's
no money back
saying u r the fastest internet connection in india
and u dont even know how to sole the problem..
TOTALLY 7...

As promised before purchase of tata photon plus modem, it is being adiced that customer will get 2.1 MBPS speed but the speed is 130 KBPS. I have raised 2 complaints about the speed and also requested to stop the services until the issue is fixed.

First complain raised on 4 Dec 2010 - Poor network speed - they adviced the issue will get resolved by 15 Dec 2010, still the issue is not resolved.

Second Complain...

sir
my whiz no is[protected] and on 16th december i purched photonplus the dealer told me scheme is that when u purchase photonplus whiz will be automaticlly diactivated and 1500 will be adjusted in ur bills 125Rs in each bill and i purchased the same at Rs2499 on 16/12/2010 neither photon plus activated nor whiz stop function and i told customer care the refused the scheme and said u must talk dealer but the dealer is not picking phone...

I am using tata photon+ from last 1 year. Now i changed my location of residence near SKIT college But here is Photon+ works fine for some time but it suddnely it goes at 0.0Kb not internet access. I called Tata customer care they came back to me after 4-5 days they tested signals. And said me that network team will contact you shortly. but no response till date i called back today (after 7 days) to customer care they said me that matter...

speed i am not gonna tolerate this any more this is the fifth time complaining

tata photon no [protected]


dont try to test my patience...

Hi Tata photon,

I am again opening(third time) the new request for my issue which i raised on 10/12/2010( pasted below).
I will raise new issues till it get resolved properly.
You again closed my issue without resolving it.

Regards
Somu

=======================================

Still previous compliant not resolved but closed
My complaint filed on 15/10/2010...

Dear Sir,

I have taken a TATA PHOTON PLUS post paid connection. My service was discontinued due to non payment. Outstanding amount was Rs 476.

Tata photon plus ac No.[protected]
Phone no- [protected]

I made a payment (Some advance payment also) of Rs 700 + Rs 700 = Total of Rs 1400 but still my connection is not restored.

Transaction details are
1
MHDF[protected]...

Hi,

What a Fake devide Tata is providing. Last 5 months I am getting speed 100kbps and download speed= 7kbps. I have called so many times to customer care executives and they told me to uninstall and install everytime. Till now I have installed 20 times, but the issue has not been resolved yet.

At last they logged a issue on On 30st Oct. After 2 days Tata engg visited to my home and measured the speed i.e. 240...

Hi Tata photon,

I am using 650 with 1 GB plan during month.
Last month I was using 750/- plan.
During the first month of my connection i was using 650/- plan then shifted to 750/- plan.Now shifted back to 650/- plan.

What i observed during these periods is, during the 650/- my speed of internet connection is slow, but when i shifted to 750/- it was normal, but again i shifted back to 650/-, now...

I am writing this for those who are planning to buy tata photon. Here is my story.
I got a tata photon card with the purchase of LCD TV. I was told I need to pay Rs 999/- and that's all I can use it for 3 months free. I had confirmed with the dealer as well while buying. But to my surprise in the first month only a bill has been generated(dec 2, 2010). When I called the customer service they gave me a ticket and said we will...

Hi, I am an employee in Accenture Services Pvt. Ltd.

I went through the tata photon website and ordered the device on 29th Nov, 2010.
The device was sent to me within 2 hrs.
I submitted my DL and the notary of my rent agreement. At that time, the dealer said that no problem, things would be done.
Later, the next day he called and said that the notary cant be accepted and we need to give any relative's...

my residence address outside jassussar gate. opp shankhanla tent house. tataphoton wize network is not available here. plz check this problem. thanks. premprasad ...

This is pertaining TATA PHOTON PLUS connection that I bought on Dec 4th 2010.

Whenever i connect the Modem (USB Stick) to my PC and after all the require installation it prompts an error stating "CONNECTION TERMINATED".

Also logging complaint with Customer care doesn't seems to be working for me as there isn't any response from TATA side. Call center promised to send a Technician at 8.30 on...

Hi All,

I have purchased Tata Photon Whiz - unlimited plan. Tata Indicom sales promised 153Kbps. After connecting the modem, net was activated for 2-3 minutes. Then it was deactivated itself. i had tried all possible ways without success. I have given 4 complaints (Nos.[protected],[protected],[protected] and[protected] to customer care, but no use. I have checked the speed during first couple of minutes when it get connected...