Tata Photon Complaints & Reviews

I regret I should have checked reviews before, this device is pile of sheet. Dont waste your money in buying it, better go for any wired broadband. I am paying ~900 PM and always had a trouble,during normal

Replay Video Return to Video x x
human hours(not talking about midnight!) this device hardly gives 15KBps, some time even simple ping doesn’t work. If I report a problem then tata executive visits my place...

I DILIP SINGH .MY MOB NO [protected]. MY E MAIL ID [protected]@rediffmail.com . I PURCHESS TATA PHOTON DATA CARD FROM VRITI INFOCOM.DATE OF PURCHESS TATA PHOTON DATA CARD 15/02/2011 . BUT TATAPHOTON DATA CARD NOT CONNECT IN MY LAPTOP . VRITI INFOCO NOT REFUND ME MY 1800 RS DATE OF 23/03/2011 . PL GIVE MY 1800 RS . MY VIRTI INFOCOM BILL 7041 . AND TATA INDICOM CUSTMER APPLICATION FROM MHMUM[protected] . VRITI INFOCOM MUMBAI DELERS...

I did the online data recharge for Photon Plus on 11th March. The money got deducted from bank account but it did not get recharged at all. After 2/3 days I called customer care[protected] again they gave me the max resolution date as 21st March (before 21st they will recharge), but nothing happened till 22nd. I finally called helpdesk again which gave me some other number to call. I called the other number [protected] and got the msg "your...

I have bought a Tata Photon Prepaid connection in Feb'11 and refilled it with Rs.650/- givinga usage of 1GB.

On 18th March 2011, I had only syncronised my email outlook (where I recd 4 mails, average size 20 kb and sent 2 mails average size 20 kb). I did not surf the net at all.

This has been happening since I have taken this connection.
I am in a confusion as to whether to continue with this connection...

I was purchased tata photon modam tata winz from Harsh Mobile near New Bus Stand Bidar but the modam is not working properly Tatas Area Sales Manager given to me another one old modam also this modam is not working properly i want my return money but he is not responce properly person name Mr. prashant Nagar ( ASM ) Tata Area Bidar...

I do stay in the heart of Pune city(near deccan) and I have got a Tata Photon Plus connection few months ago. The average speed I was getting was somewhere near to 250kbps. I launched my cpmplaint with concerned departmen and they send an engineer to visit my place. He examined the speed of connection and taken few screenshots which clearly mentioned that my speed was varying between 90kbps(min) to 300kbps(max). After noting down the speed,...

Dear Sir/Madam


My name is venktesh kumar. I am using tata photon plus last six month.my tataphoton no is [protected].This time Check my internet usge in tata photon my account 5 mar see 1796. than tata photon puls recive bill through email 1884. how is difference. i had follow up but donot any response company site. i talk with company nodal officer but donot get any response. Sir wat can do .

plz solved...

I've logged a complaint since 3 Mar with customercare.[protected]@tatatel.co.in, Done three mails to the nodalofficer.[protected]@tatatel.co.in. But seems nobody is interested to work on my complain.
Even my complaint has been closed WITHOUT my permission and consent.
I have explained the issue to the customer care for about 8-10 times wasting hours on calls. Spent 1.5 hour at the Tata agency - company outlet from where I got this device.br...

Sir/ Madam,
I bought one Tata Photon + mobile broadband from your department on 13th March , I have paid amt. of Rs. 1600/ (cash on Delivery) but till now I am not able to activate my device due to the lack of LOCK CODE (4 DIGIT) . So as per I called one guy he gave me 14 digit pin code. But I am not understanding anything how to activate my device. and more over my Device is Post paid (500 rental) .So I need my device...

Dear Sir/Madam,

I am using Tata Photon+ wireless Internet Service. The actual speed promised by the ISP is 3.1 Mbps. But, I have never got such a speed from the device. It is always below 0.25 Mbps approximately. I have
raised several complaints through their customer care. They sent their technical staff to my home twice. But, nothing worked. Every time they say their server is down currently and the speed will be ok...

Hi,

I have purchased a Tata Photon Plus device on 16feb 2010 my tata photon plus number is [protected]. Tata Photon Plus claims that this device has the speed up to 3.1 mbps but I did not get speed beyond 20kbps - 30kbps. Also customer care of tata frustrates the consumers a lot. We have to keep waiting for 10-20 mins just to get the call picked up on customer care.

whenever do The call customer care they alwas...

Dear Sir,
I own a Tata photon device which I purchased in new delhi last year for Rs. 3500. I relocated to J& K last month and wanted to discontinue the services for a certain period of time. I must have called the Customer Care a thousand times about temporarily disabling/ stopping my services . I was shocked to hear from them that in order to do so I would have to come to the Head Office personally at Delhi which is totally...

I have a tata photon wiz connection from Guna(M.P.) and my connection no is [protected]. My connection did not start in rajasthan roaming . but the sales man from the tata photon tells me that it is free in roaming. I paid 800 for three months unlimited roaming connection but thy will not provide the service. I have complint about this many time but connection will not be established. please take a action about this and give me reply on my...

Please let me know the nearby counter to Kondwa where i can make payment through Amarican Express card. i would like to share my connection is corporate connection and i have to pay the bill through Amarican Express card only....

i purchace a tata photon whizno is [protected],but still comany is not start my service due address verification and i was provide all required docs.but still my connection is off .kindly start my service otherwise return my money so that i purchace to another company data card.
and also i would like to clear that some officers are call me throw your culcutta area office for payment of bill but my service is not start so i will not...

Hi ,
account no[protected]
tata indicom no-[protected]
I have bought photon whiz dialler from Orissa bhubaneswar in the month of july.At the time of purchase the executive has informed that the speed of the device is 256kbps.But whwn I started using this I am hardly getting 2-3 kbps speed.And the service also stops inbetween.I am doing some official work and now the service is getting stopped 5-6 times inbetween.From...

Hello Sir/Mam,

This is Dhananjay Dahiwal i purchase TATA Photon+ for Internet access last month, i am using that on my Linux Machine but from 1st day it was not working in Linux i follow all the steps which you provide in your manual even i follow the steps which is in net, but still i am not able to use it. I call TATA technician so many time but he is not responding me. The technician name is...

Dear Sir,
After recommendations from my colleagues I opted for a Tata Photon Plus connection. Agent's worked promptly and I got a device installed with temporary access for 72 Hrs. I handed over the documents to him whatever he asked. After 2-3 days one person came for verification and within next 2 days I got a SMS from Tata Photon customer care (TM 121) regarding address verification which says that your photon no is [protected],...

Sir/Madam,
The Validity of My Photon Plus (No. [protected]) was 05.03.2010 with balance of 3890 MB. I got recharged for Rs 250 on 05.03.2011 at 8:15 pm from Yash Communications Shop No.119/A, Near HDFC Bank, Sec-110 Noida (UP). The Shop person told me that He has charged the photon plus but not received the reply of confirmation. He told me that please confirm it from customer care. I called up the customer care of Tata photon plus...

I have taken a Tata Photon Plus connection no [protected] for more than one year. Initial 5 Months it was giving me speed up to 200 kbps. For the last 4-5 Months, its speed never goes beyond 100 kbps. Often, I am unable to open up web sites. I have been pating my monthly dues without virtually using the services. I never get connected to their customer care no. Efforts to give online, complaints is also equally frustrating. After filling up...