Tata Photon Complaints & Reviews

dear sir,
im fed up of your this bad service of photan plus in lucknow city,from last 4 weeks im continiously trying your customer care number,but on each call im put on hold then it will be disconnected.
the internet connection is working very slow,some times it wl stop working suddenly,im very much upset from this service,it wl wirk like a mobile net connection not such as a "HSIA".
...

Hi,

This is regarding the tata photon plus connection(Device number [protected]).
On Saturday my net connection got disconnected suddenly without any prior information, mails or calls.
On Saturday i called the customer service around 7-8 times !!!!!!!!
Around 5:30 when i called, a lady picked the call and told me that i will get the net connection Saturday itsel[censored]
Premnath(The supervisor)...

Dear Sir/mdam,

I bought a Tata Photon two months back having Tata Indicom number [protected].
After using the photon I found that speed is very very low. I contacted customer support they gave me various settiing but couldnot increase the speed. The speed I was getting was in the range of 100 to 200 kbps. This was tested from the website provided by Tata support executive. The complaint was registered docket number...

I have purchased the TATA Photon+ from Vriti infocom on 8th Feb 10. For three days I am trying activation but it is not happening. When I call Vriti infocom no body is picking up the call and some times during conversation they are disconnecting the line. when I was calling TATA customer care every time they are giving new reasons and asking me to contact Vriti only. I am fed up now and want to surrender the Photon and look for the another...

dear sir
i would like to introduce myself as a customer of tata photon plus as well as land line connection. i am having one tata photon plus no [protected] in the name of chandra nand jha. agianst this no i have got the bill of rs 930 and the due date of which was 23rd feb but i have already paid in advance but even after that the connection is being disconnected. i was on my business trip of ahmedabad but the same no was being disconnected...

Hi,

I have downloaded Photon TV application on my laptop. But i am unable to subscribe to the channels.

As per instructions of subscribing to channels i have selected the channel->clicked on play button-> it gets stopped and nothing happens.
In actual scenario a popup should open and ask for subscribing code right?


Kindly revert asap what i can do further....

Sir,

i have tataphoton plus mobile number: [protected] from mumbai. i had taken connection from purohit(india) infocomm. i took my conection on 18th jan 2010. the agent from dealer came to my place showed me the speed ,installed my software adn i paid 5200rs in cheque for 6months plan of 5GB at 3.1mbps and after that unlimited at reduced speed. The internet worked fine for 5-6 days until my cheque is passed.After that my problems...

Details are as follows:
1) Laptop Samsung Model No-N148 Mini with serial number- ZSEG93KZ800410

2) Tata Photon Device having number - [protected]

Both were worth Rs.17,000/-

Can it be traced, since I have not yet blocked tata no. and made a GD at local police station.

Regards
Amit Prasad
S/o Bhusan Prasad
M-[protected]
Add: Krishna Bhawan
Near...

I have two tata photon + connections. Both were previously postpaid. I gave an application to migrate both the conncetions from postpaid to prepaid. I submitted proper documents along with the application on 23rd December 2010. The person who received the application said it would take 48 hours. After 2 working days I called to ask the process, they had not even started, so I raised a concern in Tata Photon customer care. So they migrate...

the speed of photon plus prepaid is too slow.what company offers speed is totally baseless.it has low speed of 1kbps...i think aircel provide a good speed at much cheaper rates 98......

Serious complain regarding the method of approaching , about the speed .... , and after sale services....., and also login, time taken to accept the rechgarge and validate......, for this we had face lots of problems... and as such the rules & acts ammendment by the DOT,.. it is therefore very serious for the people of our state to accept such types of services from your end.



the Photon + is being...

I urge you NEVER USE THE SERVICES OF TATA PHOTON PLUS, SERVICES AND NETWORK IS VERY VERY POOR, BETTER OPTION TO GO FOR BSNL INTERNET SERVICES. I had very bad experience of Tata Photon Plus. Never in my life I will again use Tata Products....

the tata company is fraud they are theifs taking money from there costumers .tata photon dosnt give speed of 3 mbps also we didnt get above 2.5 mbps airtel is beter then this garbage.we are feeling very bad that we have brought this filthy gadget....

respected sir/mam,
my name is gautam biswas.i am from burdwan(West Bengal).i have a tata photon whiz, Account No.[protected] & tata indicom number [protected].12/11/2010 i pay all my dew amount with this i give a written application along with my voter card's zerox for disconnect my post paid connection.after two month again i got two bills.then i went to TATA Burdwan office they told me do you have...

I want to draw your kind attention towards the my Photon+, I have bought it on 20/9/2010, its no is [protected], Now it is not working from One Week, I have complained many time to customer care, i did not get any response from there thats why , I want You to seek our problem & I hope that You will take any step in this regarding, so that , I to be Your regular customer in coming time. Please its my hopely request....

This is regarding complaint of my Tata Photon Plus INternet card.
> Account Number[protected]
> Tata Indicom No. [protected]
>
> I took the photon Plus card from an authorized dealer (Trishala MArketing, B 14, Bubna House, Kandiwali West) on Sept 1, 2010.
> The scheme was I pay Rs. 2400/- as a one time payment, which will include 3
> months of rental (Rs. 950)
>
>...

I had taken phton plus postpaid connection 5 months back. Since my laptop got crashed i had to close my connection on 15th Jan 2011. Before closing account i have contacted customer care offfice and they intimated i can take connection in future since the Photon Plus device is not not refundable. And now when i am trying reactivate my account, neither they are giving me service nor returning my device. None of the customer care giving the...

According to the Customer Care Manager Vishal Kadam and jayesh I am getting the proper and fine speed..but I am getting only 130-560 Kb/sec.. And on the contract its no where mentioned that I will get around 256 Kb/s .. I am on 3.1 Mb/s. but they never gave any speed near to the Max speed.. Everyday I am lossing 2k from last 10 weeks... I Want all copensation of 10 k.. as the behaiour of agent is so rude.. I made 50 calls atleast but no...

Received Photon plus on Tuesday afternoon[protected]. Activated the same day by your man. Gives me a speed of 10kbps only. Today's file will open tomorrow. Absolutely no customer service from your end. I chose Photon over Reliance only because of the name (Tata). All telephone numbers given to me by your representatives remain ringing. This product - if not set right within 24 hrs. will be released to the consumer court as proof...

I am using an Idea mobile number from last 2 years. Now from last 6 months i am receiving sms and calls from tata photon for bill payments and internet usage details of number [protected], but I am not having any tata photon connection. on asking the help center in sector 35, Chandigarh, to remove my number they refused. I also talked the customer care and they also didn't gave any good feedback and they said this number(my mobile number)...