Tata Photon Complaints & Reviews

Hello,

I would like to bring forward your kind attention the extremely poor Connection service you guys are providing in pune
I purchased the photon plus via my company infosys in chandigarh in september

It was working all good,with minor problem in chandigarh
But since i returned back from Chandigarh to Pune,The connection speed has worsened
It has reduced to mere 1/5 of the speed i was...

Have not heard anything on this issue from tatatel yet.
[protected][protected][protected][protected]
From: kundan deshratna <[protected]@yahoo.co.in>
Subject: Please revert my 9 GB o[censored]sage that lapsed on 12th Jan11
To: cs.[protected]@tatatel.co.in
Date: Friday, 14 January, 2011, 9:07 PM

Hi Team,

Photon Plus # [protected]
User Name...

Dear sir/madam,
With extreme regret I wish to appeal that I, Shiv Kumar am the holder of Tata Photon Whiz number: [protected] and A/c number[protected] and have had issue regarding the monthly bill I receive. I have here by attached the previous month's bill (dated:15/11/10 to 14/12/10) and the the bill for the current month (dated: 15/12/10 to 14/01/11). The problem is that the "Vdata Night Unlimited Surfing Plan...

I have recharged my Tata photon with 350 which is 1 gb data plan. its giving error "connection error, please reinsert the modem and check the number. what is the problem?...

sir i am getting very amount bill on the tata photon plus so i want to shift from present plan which is 500 rs per month for 1800 min to unlimited plan which i hope is 750 rs per month for 12 month as per your add i have seen on net.even after calling your costumers care number of times i am not getting any response.my tataindicom no is [protected] and account no is[protected].i want this plan should be implemnted from 16 jan 2011.i am sorry...

I am Uddhav kinhal,
I bought a photon whiz on 13 jan 2011, the retailer and the agent promised me a download speed of around 150 kbps, but not even once in 24hr duration have I been able to touch a mere download speed of 2kbps

Its a shame on TATA CO. that they have to cheat customers to sell their products
I need info. on whether i can sue the company under the court of law,if yes then how and where and any other...

My Name is Gajendra Pal, Address- Hav/SKT Gajendra Pal, DIAT Girinagar Pune have purchased TATA Photon Plus device with connection from TATA Photon Plus centre Fergusion College Road near Tukaram Paduka Chowk, Pune. I purchased it on 8 Jan 2011 but no representative of company has come for activation of connection since today. my email address is [protected]@ymail.com...

My name is Mohd Ramzan Sheikh. I am from Srinagar. i have purchased Tata photon prepaid on 4th of January 2010 bearing No [protected] The Service provider has assured me that the device will activate at 8 pm on the same night, but six days have passed my device has not been activated yet.While trying for activation It is said that your service has been blocked I have also lodged a complaint under No [protected] two days before but still no...

Nov 30 i purchased a TATA PHOTON + device, for this one back bag is free with this. But the dealer(CREW ENTERPRISES,BANGALORE-040) gave only device, if i ask about bag simply they are postponing the date and they are not responding properly. Even in customer office i asked but no use.

So i kindly request u to arrange the bag or cash back. please...............

Hello,

I have Rs 950- rental 5GB free Plan and I have been using Tata Photon Plus for last 6 months. This time for the period of 5th Dec to 4th Jan my usage details read 12329 MB. I claim that the usage details are not correct,so it would be very helpful if you can give me an itemized bill having all the upload and download details as a proof. I am not making any payment unless I get an itemised bill.

I have...

Dear Sir,

Request you to go through the below mail as your customer service department is saying that the internet connectivity issue will be improved by 28-Deb-2011, also they can't refund me the money back.

I am sorry to say but I will have to contact the Consumer Forum in case the below issue is not resloved at the earliest.

Kind Regards,
Wg Cdr Mahanand Prasad VSM
(Vet.)br...

MY NAME IS RAKESH CHANDRAN ([protected], [protected]@yahoo.in) AND PRESENTLY EMPLOYED IN INDIAN AIR FORCE. I BOUGHT A NEW TATA PHOTON PLUS HUEWAI BROADBAND SET ON 13 NOV 2010 FROM DRIVETECH ENTERPRISES,SECTOR-8,CHANDIGARH UNDER A OFFER FROM SAMSUNG (AS I BOUGHT A NEW SAMSUNG LAPTOP RV508). FROM THE DAY ONE OF MY PURCHASE IT WAS GIVING A NET SPEED OF 2 TO 10 kbps ONLY.
1. IN BETWEEN MY CONNECTOR OF SET GOT BENT DURING CONNECTING...

Hi

I have been using photon connection from the past one month, I was taken this connection in Pune and while taking the connection itself I confirmed that this device will be active in most of the places like (Mahabubnagar(AP), Bangalore, Hyderabad) ,but when i took this device to Mahabubnagar, network was showing full but i cant able to access any website, then i contacted customer care and they have taken complaint and told...

Hi All,

We purchased TATA Photon+ online through Vriti-Interactive. After paying the amount the data card was delivered without the receipt and the laptop bag (free) as per the scheme. After several followups with TATA customer care and Vriti-Interactive (Sandeep) nothing has been done as promised.

Also he is not responding to the mails.

Suggest you to buy from authorised centres only.
br...

I am not getting any information either on internet e-mail or on mobile about the balance left in my account of prepaid tataphoton connection number [protected]. All of a sudden the connection cuts off with no balance. I pay about 500/- a month in advance but the period it is valid depends upon my use of internet. There should be a periodical information to me as to the balance left so that I can pay in advance.
thanks.
Dr....

i purchased a prepaid plan of tata photon whiz today but executive sold me post paid plan with lot of miss guiding about the product like post paid conversion into prepaid after one month and plan rates i demanded 150 as per he suggested to me but it is 250 approx plan, I contact to toll free number of[protected],on this number executive told me, u have wrong information about the product, you have post paid plan , it will not convert into...

i m using tata photon plus 950 5 gb unlimited plan .bt whenever i downloaded anythng wthn 5 gb my speed of downloaing is 14 kbps to 44 kbps max thats why i m waiting for long time bt probles still pending i m fedup.its shown spee 3.1 mpbs bt downloading speed 7 t0 44 kbps why.its totally foolish things...

I am Badarinath T S of Bangalore. I am a Tata Photon Customer
My Photon number is [protected]
My contact number is [protected]


I purchased a Tata Photon Plus Connection on 3/10/2010. I had called an agency on[protected] and purchased the connection. An agent by named Shiva had activated the connection for me stating that the minimum download speed will be 512kbps. After he activated and installed...

I have lost my Tata Photon Plus No: [protected]

I want to trace this No so can get it back...

I have purchase tata photon whiz, one month back , I have made many complaints regarding slow internet speed . As per my plan and device I should get 30-70 kbps of downloading speed but from the first day, I am getting only 5 - 8 kbps of speed have complaint so many times regarding the same. I have email Zonal officer of north Delhi but get no result . still I am getting poor speed.

Service of TATA customer...