Tata Photon Complaints & Reviews

I had bought a Tata photon plus data card from Sairam communication Potheri on 28th march 2011.after ten days it is not connect , I had visited shopkeeper , she had checked it but not success to connect it.

She has told me to go customer care point Tambaram. I had visited two times but they can't do anything , I know the problem is in data card but they are not want to change it. what can...

I have already registered my complaint stated below. I would like to mention that after my Post To Pre conversion, my access to MyAccount is also not working. I tried to create new one with prepaid category, but no use.

Below is my first complaint.

"My name is Suresh T. My connection [protected], Photon Plus was postpaid initially.I have given request to change it to prepaid on[protected]. There after my...

dear sir
i am Sujit Sarkar i had purchased Tata photon whiz 3 days before ,but , i cant access it properly because its speed is very low kindly do some for it...

Dear Sir,
We buy the 2 Tata photon stick for our office use we found the stick is not working insted of paying the bill we try to communicate with local supplier as well as the service provider but unfortunatly we couldn't get the fare and decent reply from them and our services still don't working.
so, please do needfull on this matter as soon as possible.

Thanks,
Ratan...

dear sir


i am gaurav rawat i want to complaint u that my tata photon whiz is working slow for past 3-4 days and its download speed comes around 4 -5 kbps but actual download speed is approx 10 -15 kbps so please solve my problem...

I had purchased a photon plus from Croma shop hadapsar pune ,with a laptop,it was working fine for 3 months,

But after 3 months i was denied the service, after inquiring the concerned person informed thatmy documents not provided, Personally i submitted 2 times, the person gave me the Number for re confirmation , but till i am not able to use the service.
tata photon no--[protected],

Person who got me...

Dear sir,

This is to inform you that i am writing this email regarding transaction problem that i have faced with my prepaid tata photon number:[protected].
My subscription was to end on 5 may 2011, so in order to recharge it i used your "ichoose" website transaction steps on 4 may 2011. At the end of the transaction there was some error in the site and they showed that the transaction had been complete, but...

its worthless, no need to complain , they dont resolve the problem , I am having problrm since feb 2011, when ever i complained. they call me for the technical changes in my computer.Unfortunately i give up for tata photon plus & ask them to disconnect, they give me some offers & ask to wait till 31st march, Now its 5th may 2011 the problem is there only. ITS WORTH TO BUY TATA PHOTON PLUS ITS WASTAGE OR YOUR PRESIUS MONEY....

DEAR SIR,
ON THE ABOVE CITED SUBJECT:-
ON THE SALE OF ABOVE HUAWEI
EC 121 PNP USB MODEM WE & OUR RETAILER SUFFERING HEAVY LOSS FOR THE
FOLLOWING REASON....... (1) COST OF MODEM ABOUT RS. 1000/- FRC FOR SIX
MONTH FOR RS. 1449/- AFTER ADOPT THE FOLLOWING PROCEDURE MODEM ARE NOT
ABLE TO DO THE WORK . AND THEIR IS NO SOLUTION FROM CUSTOMER...

I want to file a consumer complaint aganist TATA PHOTON I have recived an Notice.
I have large a Number of complaints but no use i will attach the mails in which i had conversation with nodel officer and engineer so plz Suggest me.

Mail 1
Dear Mr. Arif,

Thank you for writing to us at Tata Tele Services Ltd!

We acknowledge receipt of your mail dated 1st Sep 2010.

At...

please discontinue tata photon + as they have cheated users , they will block speed in utorrent as i have written proof of their email which i am enclosing below . please discontinue their connection as i have done in next billing period from may 2011 .

r.jaiswal

mail from tata enclosed below

"[protected]Monday, April 25, 2011 1:00 PMFrom: "Apex Desk E" <MDDesk.[protected]@tatatel.co.in>Add...

Hi,

I have downloaded the Photon TV application on my laptop. But i am unable to subscribe to the channels.

As per instructions of subscribing to channels i have selected the channel->clicked on play button-> but then it asks me for an authentication code which I don't know where to get from?

I even tried calling your customer service and spoke to a friendly advisor called Mohit who...

Hi,
I have a tata photon+ device([protected], accnt no[protected] with 5GB @950 plan, I purchased this device around 8-9 months back at the time of purchasing the executive told me that this plan is unlimited plan, I will get speed upto 3.1 MBPS till 5GB usage after that speed will be decreased but I will not get the extra bill for that, but in this month I am getting a bill of 1097, according to that conversation it should be only...

I have been using Tata Photon for last six months. Since begining I am not getting proper speed. It becomes worse after 10 PM. We can not open 2 pages at a time otherwise it stops working.. It is really frustrating. I do not understand how it did receive Product of the year award. Planning for BSNL broadband. bye bye to Tata.. I am sure tata Indicom people will respond to this complaint with their standard sentense 'Dear Customer, we...

Ref: Tata photon + [protected]
I have got above Photon+ prepaid connection through agent([protected]) on 22/4
At the time of demo I was told that the I will get good speed when my documents
will get registered in company system. I reminded agent on following days. I was told
that i will get full speed on monday, if not then call help desk. I have taken my connection
in Dombivli and I have MTMLmob/BSNL land...

I am the customer who got cheated every-month by TATA PHOTON PLUS post paid.

My Photon+ number is : [protected]
This Connection is in the name of : GURUVIKRAM

I am gettiing very less speed 10 KBPS... infact its shame for a Internet Service Provider to call their product has speed. "SPEED" "SPEED".
Even in rural place the people getting more than 10 Kbps. The Dial-Up connection...

I booked a Tata photon data card on 21st Apr,2011 from connectindia.in website which is being managed by VRITI INFOCOM PRIVATE LIMITED,Noida and they contacted me to deliver the device next day.
After providing the data card,they have not yet activated the data card connection(almost after 6 days) and not even bothered to answer my calls.When I personally visited their pune office,they took the device with them for activation and when...

DEAR SIR/MADAM,
I HAVE PURCHASED ONE DATE CABLE USB MODEM OLIVE VME 101 TATA PHOTON+ ON DT 22.04.2011 FOR MY URGENT REQUIREMENT OF INTERNET ACCESS. DEALER CONFIRMED ME THAT THE SAME WILL BE ACTIVATED WITH IN 1/2 AN HOUR.TODAY IS 28.04.2011, TILL NOW IT HAS NOT BEEN ACTIVATED. WHEN EVER I MAKE CALL TO DISTRIBUTOR HE SAID FAULT FROM THE TATA OFFICE, WHEN I MAKE CALL TO THEIR OFFICE THEY TRANSFER FAULT TO THE DEALER.
EVERY DAY...

Hi Team,

On 06April2011, I made a additional payment of Rs 1500.00 through online from tata-photon official website.The same payment was debit from the my account, I got the transaction/reference id from the site which given below. But from the that day to till date, this payment is not getting reflected at tata-photon.

I have logged 03 complaints with Tata- Tele-services ltd and all 03 complaints are closed...

Hello, I am having a Tata Photon Plus connection with 2GB @ 750 per month plan but for the last 2 months, I am getting excessive bills against very average kind o[censored]sage.Please suggest me how to go about otherwise I have to withdraw the connection....