Tata Photon Complaints & Reviews

I purchased the Tata Photon internet connection on 23rd March'11. In front of the dealer there was connectivity problem but I was told it would take one day for the services to be normal once my papers would reach their office but till date I am not able to browse internet and have been told by the customer care that it is technical issue. I have asking for my refund money of Rs.1500 of the pen drive as I don't want to continue...

Tata photon is exhibiting the worst practice these days. Once I was a happy user (photon no. [protected], a/c no.[protected], plan: Photon Plus 7200 [protected]@Rs 1000 ) but these days i am planning to switch ISP, of course, before that I would love to kick of Tata's shoddy plan. Here is my story:

1. I am subscribing to the aforementioned plan, I deserve the tauted speed of the plan, whereas I am getting below 16kbps speed while...

I have purchase a data card of Tata Photan plus on 28 th mar. 2011 from sai ram communication Potheri Chennai . its no. is [protected]. it was working properly till 9th apr. 2011, from evening 9th Apr. 2011 i am facing very much problem to connecting it, so i have visited shopkeeper, she could not done anything and told me to contact service centre Tambaram , then i had visited there, they had checked the data card and after some time said...

Now a days it has become a practice to play with the emotions of the customers by marketing people hired by companies.
Recently I have purchased Internet connection([protected] from TATA PHOTON whiz which is giving a speed of only 10-15 kbps against the commitment of 153kbps.
In such a low speed even opening a website is difficult,what to talk about any desired information to see.
I have seen many complaints about this...

Dear Sir / Madam,

Good Morning !

I am facing problem to connect internet service by TATA PHOTON PLUS, this is happening from a month, we did complaint on phone, one person came last week,
He checked speed, He said we will try to solve this problem ASAP,

I have to wait for 60 minutes for send a mail every day, Our salary will be go on hold due to bad service provider,
Is this our...

Tata photon plus are not giving proper download speed when i download something from torrent sites. This is unfair. they should allow us to use for what we are paying. i am at 10 gb plan so i should be free to use my 10 gb limit the way i want. they are stopping me us use their bandwidth. they sux...

You tata photon are such scammers.. This month i have so many problems with my internet. My internet doesnt work at all during peak hours and during the day i have almost 2 mbps speed. thats good.. But the same time my download speed does not cross 10 kbps. Before i used to get about 200 kbps.
Do something and fix it. I am not paying so much for such horrible service.

My account number is[protected]...

Hi,

I am using TATA PHOTON Plus for close to a year now.

My (device no#[protected] , account no#[protected] and my plan is Photon Plus 7200 [protected]@Rs 1000 .

Since recent past, I am getting very low speeds i.e upto 10kbps speeds for BitTorrent downloads, on my TATA PHOTON Plus.

Now, it seems that you have put some restriction on donwload as it is not exceeding beyond 10 Kbps.
br...

Sir/Madam,

It is very disappointing that I am facing problem from TATA PHOTON PLUS from more than 3 months. I have complained for the same 3-4 times but still same problem I am facing.

I am in Sales job & most of the time I has to be on Tour but due to speed problem I am facing problem to connect with the sites.

During discussion with your customer care there was assurance that problem will...

i am using tata photon+ near uttam nagar west metro station in delhi. but everyday i get very poor speed between 6 pm to 11 pm. i cant even open google page.. i have complaint several times to the customer care. but nothing has happened.. every time they told me that ur problem will be soved tomorrow..

please dont buy tata photon+ in delhi... their network cant bear any more connection in delhi...

tatas services...

I have purchased a tata photon plus from bangalore. they told me that it will work in assam also. but when i reached assam the device stoped working. Now what should i do? it was just money waste for me.. can anyone help me/?...

Hi


I Purchase Tata Photon plus new connection Last week . from the day one itself the download speed is 0.07Mbs . I contact the customer care many time's continuously they said change some setting's in my computer . after all modification the speed level is same .

Finally they sent on service representative . He check every thing and finally he also got the same speed .
and he forward...

Tata photon no. [protected]....Name:. Saurabh Gupta

Useless service, no speed at all.... they promise something else and deliver something else.... Third class customer service, useless site....cannont check speed meter online, as that link never works....

Will never recommend Tata Photon to anybody and will also request everyone not to buy Tata Photon as it will be there biggest mistake....

Tata Photon Number: [protected]

My ordeal started on March 29, 2011. I went to Sangeetha Store in R.T.Nagar Bangalore in search of an Internet Connection. I had seen a lot of ads on the TV of "TATA PHOTON PLUS" which talked about speed...pretty impressive. So, I met a tata photon dealer in the shop. He showed me the device and said within one hour the device would get activated and I would have to pay 1800 for the...

i brought tata photon plus from local dealer on 5 march 2010 ,despite the fact that many people were warning me to avoid it because of its poor services .but there telling came true as on 20 march i.e within 15 days the modem stopped working .i emailed the customer care they gave a complaint no 264216 and said they will send someone for it but no one ever came till now ,infact i myself went to there customer care at bahu plaza.where they...

Hi,

My tata photon + was working fine for a month.
But after I sucessfully installing win 7, it stopped working.

The device throws an error message "The device has been disconnected or unavailable".

I called the CC and got different answers at different times.
1. Tata photon + is not compatible with win 7.
2. No need to update the firmware.
3. Need to update...

m using tata photon plus from last 3 months and i was getting speed up to 150 kbps transfer rate ., and now m only getting speed of 10 kbps while downloading torrent file., you guys r cheater.,, u r shaping traffic on my download .,, i already complaint many times my complaint is 272352., and other is docket number[protected]. i want u to sort dis out otherwise i swear i will not pay bill this time.,

my tata photon no is...

i have purchase tata photon whiz, one month back , I have made many complaints regarding slow internet speed . As per my plan and device I should get 30-70 kbps of downloading speed but from the first day, I am getting only 5 - 8 kbps of speed have complaint so many times regarding the same.

Service of TATA customer care and technical support is very bad. They have only one script to speak that we have some technical problem...

I wonder how Tata photon plus was voted product of the year. I have used Airtel, BSNL and Tikona broad band connections. Tata photon plus is the slowest among all the Internet service providers in India. Having taken an unliimited plan([protected]) of promised speed upto 2 Mbps upto 5GB downloads per month, my download speed as reflected in speedtest.net is just .09Mbps right from the time I started using this product. The speed test in the...

I am owner of Tata photon Whiz prepaid mobile internet modem and its no. is [protected]. I used it in Bokaro (Jharkhand) on date 4/4/2011 with more then Rs.28 positive balance. I used it for near about 5hrs. and my balance went negative but I was not informed by the service provider. My service was continued even on next day and after some hours service was discontinued.When I enquired about disconnection of service I was told that my balance...