Tata Photon Complaints & Reviews

Hi this is Srinivas, I had taken a Tata Photon under KA-3G_5GB [protected]@2500 QARP Plan in which i made advance payment of 2500rs for 3months (may/june/july) .From the beginning itself the device was not worked properly. Got network error every time i tried to connect.After several mails and several executive visit to my place i was to able to get network but with worst speed.It took approx 1.5 months to resolve the issue. After that i was able to use photon but the speed was slow not as promised by the Tata photon executive.I used the photon for another 1.5 months i.e till 1st week of august.I received a mail from tata docomo stating i need to pay for the august, i told them i already paid in advance a amount of 2500rs for 3 months and as my services were started from july 1st week i am not liable to pay the amount, but still they kept on calling me without resolving my problem.They diconnected my photon number for not paying august bill.I got several calls from different tata executives regarding this and every time i told my concerns after that i was assured that my concern will be resolved but till date nothing happened.I have sent lot of mails but no response from tata exceutives.Though my connection have been disconnected in august itselg still i am getting bills for august /september/october for which i have not used the device as connection was disconnected.Today i got a call from [protected] stating that he is a tata photon executive and a case is being registered against me in the court . It really very disturbing and i assume that senior executive should look into the customer case first then try all the other ways of extracting money.I have been good customer of tata docomo as i am using tata docomo post paid number i never been late in depositing the money.Now i am thinking of disconnecting this connection also as the customer service is very bad and also very rude. Should I pay for getting worst Service and also for not using the services for not more than 1.5 month? why they didn’t take any action upon my complaint ?. This is the very worst services I have seen so far. Can anyone suggest me what can I do? My Photon details below. complaint Ref.no:[protected],[protected] photon numnber:[protected] Contact details:[protected]@gmail.com, phone: [protected] Regards, Srinivas

Hi Customer Forum, I received an SMS on 3rd Nov 2013 to recharge my TATA PHOTON PLUs of more then Rs 450 and get Double Data. Accordingly, I recharged my Tata Photon Plus of Rs 1200 on the same day i.e. 3rd Nov 2013 but didn't receive double data. I logged a complain with the tata photon plus customer care and they told that the offer was valid till 2nd November 2013 and therefore I will not get the offer of double data. Moreover, the executive was not willing to take my complain and after continues pressurizing, he did it but mentioned that it may not get resolved (Don't Know Why??). Below are my details, please look into the matter and respond accordingly. I have full evidence to prove my concern. Photon Plus Number : [protected] Reference Number : PRRG1284317 This has been experienced by several other customers. If the SMS was sent to them by mistake, Tata has to take full responsibility of it and give double data to the them.

i m taking tataphoton plus connection, but i canncelled it and paid my all dues before i cancelled. i m also having my canceeled letter, on saturday some called to me named as r.k misra, as delhi highcourt layer, says an arrest warrent issued by delhi highcourt reason over dues, how can it possible, layers says witin one hour u r not paod 70000/- cash an arretwarrent comes to my address, till im geting wat can i do, within one hour how can i pay 70000/-.dis s my conection no:[protected] my name muralikrishna, [protected] mobile nno. i m going to nearst tata office they r saying u r chaing plan, but i cancelled my connection how can i changed my plan.dis big corporate company works like dis

I got a call again a lady is talking over the call she said she is from legal dept of TATA.., n talkin rubbish...is this the way to talk with a customer...yes I used a photon connection and the service is terminated 4 months earlier..., and in this period of time I was not free to get back to you and if any body make calls in this regard they have to inform n ask to pay the amount gently..., is the amount rs. 2334 is that much big for that any employee of a branded company talk about the status n the power of the customer???

Off course not this hurts the self respect of the individual person... for this i’ll take a legal action and file this complain and make sure that this complain publish on internet publically... these kind of employees are just creates a negative and bad images of a brand whose name is TATA.

Hi, My location does have any tata docomo gprs coverage, I already mentioned to the docomos agent when I took this connection, but he told me that the connection is cdma not gprs, its tower is different from gprs and contains full of coverage in your area and if not he will refund the full amout to me. When I checked from my home there is not a single bit of coverage in my area and when I try to contact that agent he wont response to my call. After that I registered a complaint in docomo at their customer care number, initially 3 times they called me and asked my house location and told me that their junior engineer will come and fix the problem, but its now reached more than 1 month, no one reached my home and now they messaged a monthly bill of 250 rs to my mobile number. I also try to close my connection but still they are telling me that the junior engineer will come and fix the problems. I don't know what to do next step, I am really tired by registering complaint with their support. Please help me to resolve these issue, I giving my connection details below. Service : Tata Docomo Photon Plus (3g internet dongle) Account No:[protected] Docomo Agent's mobile number : [protected] (Jithu) Location that I took the connection : Calicut, Kerala My location(House) : Poovattuparamba, Near calicut medical college.

I have got Tata Photon from Agent of Tata Teleservices at 18th Oct 2013. From that day, i'm chasing with agent and with customer care. Till date, it is not activated. I have called in customer care at 22th Oct 2013 for status. They answered that your verification is pending. You would wait 48 hours. Again i called in evening that day, same answered, i got. Again i called 24th Oct 2013 after 48 hours in customer care, one lady representative picked the call and verify my local reference address which is exist in submitted document, and then she ensure that my Tata Photon will be activated in today night with SMS confirmation. But it did not happen. Then i again made a call to customer care today(25th Oct 2013), again one of lady representative Geeta picked the call. She told me that i had made call only 22th Oct 2013 not 24th Oct. When i want to make a request to talk her senior person she put my call on hold for 4 minutes then she came back with explanation that all seniors person are busy. She is totally lying that i have not made a call at 24th Oct 2013. When i told her that i'm going to write a mail to Tatateleservice head then she transferred my call to senior person Mr Varun. But my problem has been not sorted out. As per my local reference number given there that person not got a call for verification. Always they lie for activation status vallaaa valllaa ...They do not pick a call. Can anybody take it seriously and resolve the problem? I have another Tata Photon also for that same thing happen means it is not activate in proper way. Please solve my problem or return my money. Model- EC156 MEID - A[protected]B946 PESN - 801E7806 S/N - A4G9MA[protected] I have Thanks & Regards Anup Kumar Oracle PL/SQL Developer Nortel Networks 2nd Floor, Vipul Plaza Suncity, Sector-54 Gurgaon, India-122002 Mob: +91-[protected] 5 older messages Anup Kumar <[protected]@gmail.com> 3:16 PM (1 hour ago) to Chandrabhan, Customer, tataindicom.cu., Appellateautho., ddgpg-dot, Satya, listen, Pushpendra, ap, Nodalofficer, Md, Anand, anil, ratan.rahul, Rajeev Hi, Can I know when the problem will be resolve? I do the follow up but i am not getting proper answer. Anup Kumar <[protected]@gmail.com> 4:03 PM (22 minutes ago) to Chandrabhan, Customer, Pushpendra, Appellateautho., ddgpg-dot, Satya, listen, ap, Md, Anand, Rajeev Hi, Do you know what is my fault. I did not learn from my previous experience with all of you. I have purchased again Tata Photon and facing the same issues. Ten days pass away but problem still exist. I did not get any solution. I'm calling continuously your representative or agent name Javed ([protected]), Keshav ([protected]) and Pushpendra([protected]). Javed - He has no answer for any query. He ask me when i call him that what happend? ) Keshav - I talked to Pushpendra sir, your Tata Photon will be active soon. Pushpendra - Today (28 Oct 13 1:45 PM), I made a call him, he replied that i call you within 10 min. After 2 hrs, his 10 min did not over. The summary of story is that, you people fail to provide the excellent service to customer. Your whole sole purpose is how to sale the product any how. But when time to come for service you fail. Please close your service center and your call center who speak always lie.

I have Tata Photon 2G Device; I am using it from last 2-3 years. From this year I started using it Pune. When I purchased this device company has offered me plan of 1 GB unlimited (Up to 1GB High Speed and then 256kbps) My house is in Sadashiv peth, Pune. I started using this device in Pune near about from Jan 2013 and realized that the speed I was getting is very very low therefore I called Tata photon Customer care and registered a complaint regarding same on 13 Feb 2013 for which even after lot of follow up I have not received proper response. Then I visited nearby Tata photon out late / Brand Store, on Bajirao Road, in month of March and again registered a complaint for same on 8th March for signal & connectivity problem. For complaint registered in March also I have not received any response from company. Then in last month (Sep) finally I came to the decision of terminating the device. Before coming to this decision I have also asked company many times to covert my plan to pre paid as I was not able to use this device where I stay but they told me that this can not be done in Pune as I had purchased this device in Delhi. Therefore I decided to close the connection and asked company to provide me termination request number, at this time company agreed to provide me plan of 3GB unlimited in rs 550 (same amount) & also agreed on sending engineer to resolve the range issue. On last Saturday (19/10/2013) engineer visited my place and he given feedback to his corresponding network team that coverage is very very poor and multiple networks are present here. On Sunday afternoon (20 /10/2013) I received call from company saying we will not be able to resolve the issue and we are closing this complaint, I told them not to close the complaint as issue is not resolved. (Complaint no details & other details are mentioned below.) On Tuesday I called Tata Photon customer care to ask what can be done in this matter, they offered me rs. 500 discount on my bill. But as I not getting range or speed not even able to open my mails, I have not agreed on this and asked person to refund money from my complaint date or transfer call to senior as I am expecting refund of my money from month of Jan or Feb as I have launched complaint regarding same in Feb and facing this inconvenience since 10 moths. As company or company representative promised me at the time of purchase of device to provide good quality service all over India and same is not fulfilled therefore I fill betrayed. Please note I am using this device in the heart or core part of the Pune city & not in any remote area. Also the plan which was offered me was very old and not similar to what given to new consumers (compliant with current offered plans), regarding this also I have many times requested company to change my plan to better pan but they denied to do so that time but offered me better plan in same amount of money when I came to decision of termination. I request you to please guide me in this regard as I fill very frustrated and cheated for service I have received & amount of money I paid to company. Tata Photon Details: Tata Photon Account Number :[protected] Tata Photon Number : [protected] Tata Photon Complaint No:- 12th October 2013 Complaint No :[protected]Complaint taken By Aman) 8th March 2013 Complaint No :[protected] 13th February 2013 Complaint No :[protected] My Mobile No: [protected] / [protected] PS: Please check attachment of screenshot of speed details which was captured by Tata photon Engineer who visited us on last Saturday.

I am using a corporate postpaid plan for photon plus named - [protected]@9600 ARP Capping Plan. This plan entitles me to use 10 GB/month of high speed usage and unlimited usage at low speed after 10GB is consumed. Now, this is my first month and I had just used 6.7 GB till 22nd October. But the same day, I received a message stating that I have crossed my 10 GB limit and hence speed is throttled to 153 kbps from 3.1 Mbps. I have the proof that even to this date, I have not crossed the usage limit. The tata photon website shows my usage to be 6.8 GB till date. I am also using a bandwidth monitor software on my system which also shows my usage to be just 6.8 GB till date. When I called the customer care regarding this, they said that their internal system reflects it to be more than 10 GB. How the hell can their official website and my software can be wrong at the same time? And even I know by myself that my usage is nowhere close to 10 GB. I called them multiple times and wrote multiple e-mails. But they just plainly refused my plea and now they don't even reply to my e-mails. They have some stupid and uneducated people sitting at the customer care level who don't understand a word I say and give purely foolish arguments just to delay the request. Here are some incidents: 1. They are saying it takes 24-36 hrs to reflect the usage stats in their website. Who's to tell those that I have waited 5 days and the usage even till 2 days later is shown as 6.8 GB. The website mentions clearly that it takes 24-36 hrs to reflect the usage for the current day and the day before. That clearly means that at 26-Oct, the stats would be updated for 26th and 25th, obviously not for 22nd. What's worse that even now they are giving the same reason. 2. When I email them, they don't understand a word and copy-paste per-defined answers telling me that I have crossed the 10GB limit hence my speed has been reduced. 3. I sent them the screenshots of both the software report and website report showing my usage, but the guy there doesn't know how to open e-mail attachments. When I sent it again with inline images and direct links, they stopped replying to my e-mails. Here are my details: Name : Harsh Maurya Photon Number : [protected] Complaint Number : M[protected]As per them, there is no complaint with this reference number) This is clearly limits now and I am absolutely frustrated by their customer service. I used to recommend photon to everyone but I have to rethink my recommendations now after this incident.

Dear Sir, I had purchased Tata Photon plus from one of tata photon sales person ; for a consideration of Rs-1800/- paid in cash The following is my complaint:- 1) I recently brought tata photon plus having no. [protected] which is working. my complain is something else actually i had received an offer through call from one of tata sales person, the offer was that if i buy photon connection before 14th oct then i would get jabong vouchers of Rs. 650/-. also the price of Rs 1800 is refundable after 6 months, also my monthly plan will of Rs. 350/- instead of Rs 450/- for 2Gb data. i also have the email stating this offers with me send to me by the sales person email address [protected]@gmail.com. and the mobile number of the sales person from which i had received the call is [protected]. But still, After the activation till date i have not received any jabong vouchers so i tried the phone number of their sales person but it seems he had disconnected the number, I am unable to contact him since 11th Oct 2013. i receive a wrong number notification while trying to contact him. So i called up the tata customer service center. tata support executive said that there is no such offers and he/she dont know anything about it. they also said that they do not know anything about the email address [protected]@gmail.com it is not their concern. My photon plus connection is working so they must have got my details from their sales executive, also i checked tata’s website they have my correct details. From whom and where did they get my details? It seems they got my details from their sales executive. i asked support team about the details of their sales person from whom they got my details and connection. but they are not willing to provide me with the same, nor they are taking any further actions against him. the sales person said his name was Raju, but in truecaller app i found his name was Riyaz Malik i dont know how many people he must have cheated. It seems I have been cheated by tata’s sales person with fraud offers. I have reported the above matter to them several times to their customer support number [protected], my complaint no are ref no[protected] dated[protected] also on dated[protected] but despite all my pleadings they have not taken any action against their sales person nor gave me any compensation 2) I had registered the same complaint to their customer support team again on today 16th oct 2013 complaint no[protected], after few hours I received just two miss calls from Tata photon Ahmedabad number [protected]. Call was disconnected within one or two rings before even I could receive the call (I came to know about the details of caller through truecaller app on my phone), later just few minutes after the second miscall I received message notification stating that my complaint is resolved. This is really cheating customers i just want my money back Rs 1800/- Amitkumar Gupta [protected] amitkumar.[protected]@hotmail.com ENCLOSURE- email received from tata/s sales person id [protected]@gmail.com Hi sir, I[censored] buy before oct14, there is a great offer for u. There is a free online purchase of Rs.650 in jabong.com. After activation the code will be sent to your mobile using that code u can purchase in jabong..com. Hardware (Datachord Free)... TATA PHOTON PLUS: Deposit: Rs.1800(REFUNDABLE) After 6 months your deposit amount is refundable. Go to gallery& get your deposited amount. download speed : 4.1 mbps Unimited plan: Rs.950 6GB unlimited I[censored] have company personal id, Rs.300 discount. You have to pay only Rs. 650. Rs.1200 11GB unimited Rs.1500 15GB unlimited Limited plan: Rs.650 3GB Rs.350 2GB TATA PHOTON MAX: Deposit Amount: Rs.2999(REFUNDABLE) After 6 months your deposit amount is refundable. Go to gallery& get your deposited amount. Download speed: 7.1 mbps Unlimited plan: Rs.950 6GB unlimited Rs.750 4GB unlimited Thank you sir.Have a nice day!!!

Name : Kamlesh Kantilal Amin Tata Photon No.: [protected] Account No.:[protected] Since 24th July 2013 I am requesting them for closure of above broadband dongle but all efforts are futile. instead of closing the connection they are sending bills for the same and mentally harassing to pay for the services discuntinued by me since long. The details of my complaints are as under: Cancellation request No.:[protected] dated 24/07/2013 Bill plan changed by them without my consent no.:[protected] dated 31/07/2013 Second Cancellation REquest No.:[protected] dated 18/09/2013 Desired Action : Immediate closure of my services of broadband and cancell all billing since 24/07/2013 Note : They can very well check my last login and usage and take the decision.

I requested for deactivating my Tata photon number [protected] on the same date of purchase with request number[protected]Sept). But this request was not fulfilled from Tata photon services end. Since I confirmed my deactivation, I am not liable to pay any amount. I have got Rs. 268 payment for a photon service that was never used. The customer care gave me another deactivation request number[protected]Oct) claiming that I had asked to renew my services which is false. After few days cancellation dept called the first time and explained me new plans which I had no interest in and I repeatedly said to deactivate my account. Which obviously didnt happen. I cannot keep calling customer care everyday to confirm whether the respective departments are transferring my disconnecting request or not. I have seen many cases where legal notices were sent for outstanding amount post disconnection because billing department and cancellation dept dont do their jobs. Please resolve this issue. Ive seen people getting legal notices for outstanding amount. i cannot keep paying Tata for their departments not transferring my request.

Hi Account Number :[protected]. Plan: 1800(10GB Cap) advance rental paid for two months I have activated the device on 29-May-13 and it was not working, therefore I gave compliant on 30-May-13. The complaint was pending for 50 days and finally there representatives asked to canel the account.So, I have requested to cancel account on 20-July-13 and asked for refund, amount of Rs.1800 that I paid as advance rental, as the device itself is not working. They asked me to wait for final bill, which will generate within 54 days after permanent disconnection of account. Now, they are refusing to give the refund and moreover, they have charged an additional amount of Rs.1460 for not Using the device for 6 months. As the problem is from there end and I am unable to use the device(not working), I want the refund, which is paid as advance rental. Thanks, Vijay [protected]

I had purchased Tata Photon + postpaid its works well first 10days after that its never works i complained for this they send an engineer he said sir i will change your device and its will work he changes device but internet not connected i complain again Engineer called me and said sir these are where you using we have weak network access there we will fixing this issue in 7days but my problem not shorted till 4 months they continued charging money i said them to disconnect the cc person told me sir you can use it at other places or at other city what a foolish answer for using an internet i travel 100 km daily what a uneducated person recieving calls at CC its really aweful service from well known brand stay away from Tata Photon+

Tata Photon Plus gives incredibly low speeds even on high recharges. Speed reaches nowhere near the claimed speeds ! The promised speed was 3.2 Mbps but the speed I am getting hardly reaches .1 Mbps. There is no issue of network coverage as the network is always full. It is the allotted bandwidth that is at fault! This is outrageous. Please Look into it as soon as possible.They are not looking into it inspite of compliaing again n again.

I bought a Tata Photon plus prepaid dongle on 1st July (No.-[protected]) .The company promises a speed of 3.1mbps,getting 60-100 kbps with Tata photon Plus. I lodged complaint in tata photon costomer care . they told me due to some technical problem in your area,i could not solved your problem. some equipment is required to increase your photon speed but management of tata photon did not give me approval ( as per local service center representative ). So There is no issue of network coverage as the network is always full. I cant access the common sites like google, my gmail and facebook, forget about heavy sites like YouTube. I request you to take the action at the earliest as it's Anil Tiwary 145 ,Sukhia road ,10 No. Basti Golmuri, Jamshedpur Jharkhand.

Hello Sir/Madam, TATA Photon+ Dongle #[protected] I am Senthil Prabhu N from Chennai. I bought TATA Photon+ Connection in the year Nov, 2009. Paid Rs. 750/- for the DONGLE (device). I was paying my bill correctly on time. I spoke with Customer Care to cancel my Internet Services and I stopped using my DONGLE in the year 2011. They sent Customer Executive (of 3rd Party) to receive my FINAL Settlement. And, I have paid Rs.3000/- as FULL and FINAL Payment. But, the person gave me a vouchure as "NOT FULL AND FINAL SETTLEMENT" and convinced me that, "I didn't bring FINAL Settlement RECEIPT BOOK" with handy. So, I asked him to connect the TATA Photon+ Customer Care division Manager, and he has confirmed that this will be taken as FINAL and FULL Settlement. Later, I got a call from TATA Photon+(DOCOMO) Customer care representative, asking me to pay Rs.6114/- which I never used it. They generated a bill of Rs. 9114/- and the payment Rs. 3000/- I made was deducted from it, and now asked to re-pay Rs.6114/-. Since, I was having an INVALID BILL provided by that 3rd Party - I Couldn't proceed further. 25th Sep 2012, I got an SMS and call from TATA Photon+ saying "If I failed to pay Rs.6114/- in 48hrs; I will get LEGAL NOTICE from TATA Photon+". I was asking them to provide detailed FAKE USAGE bill, in that it was stated "I was using my device from OUTSIDE chennai - Hyderbad (Roaming)". Infact, I haven't visited Hyderabad, once in my lifetime so far. TATA Photon+ is threatening and harassing me, by which I''m mentally disturbed. Please look into this issue. Thank you in advance! Best Regards, Senthil Prabhu N

I registered a request with Photon+ number [protected] on 23rd july 2013 with migration request number[protected] at Tata Docomo Store Civil Lines, Allahabad I was told that migration will take place in 4 days. I called Customer Care on 27th July then I got the answer that it will be done by 30th July, after calling customer care on 30th July another request was raised with request number[protected]. I got another call on 1st August 2013 where another request was raised with reference number[protected], and I was told that this will be resolved by 5th aug 2013. Now on 5th August 2013 a bill for this connection is raised and I got a sms on 6th Aug 2013 that request number[protected] has exceeded the closure timelines and it will be resolved within 2 working days but still there is no resolution. Please help with further steps to be taken from my end. Today 9th Aug 2013 I got a call from tata docomo office number [protected] saying that I need to submit my document again to get my postpaid connection converted to prepaid and then got a sms on my registered mobile number [protected] that my complaint#[protected] is resolved but my connection is still in postpaid mode, really a terrible and pathetic experience from Docomo, will never suggest anyone to but any docomo product. Finally, the connection was never migrated from Postpaid to Prepaid and they have closed the request without informing me that is the end consumer, so finally after facing a hell lot of harassment from Docomo I decided to pull off from the connection on 20th August 2013 for ever. Raised a new complaint request for closing the account permanently. The request number is[protected]. Lesson: Never subscribe to Photon+ postpaid connection anywere in India

Due to poor connectivity I have surrendered my TATA photon postpaid internet connection numbered [protected] on 4th May 2013. The receipt number is 53692432. I have paid outstanding amount of Rs.3500/- & as per store (Store Code:VK0NC0003)representative, this was the unbilled amount till that date(4th May 2013). Though due to unavailability of Rs.11 change, the representative asked me to pay that 11 rupees with final settlement amount. According to store representative, next 10days from surrender date should be considered as settlement time. I was ready to pay final settlement amount for 10days + Rs11 due. TATA Photon representative said, within couple of days TATA Photon call center will give me a call regarding the surrender. But no one called me up during next couple of days, though I got a call atleast 15days later, which was again a customer service call & that representative was literally forcing me to continue with the same connection which I surrendered. But I declined. After a month TATA Photon sent me full bill which was no where related with final settlement amount. But I was suppose to pay the amount for 10days+Rs.11 due. After a month or so, a guy from collection agency called me & forcing me pay the entire amount of 900+ with weird logic. According to him, since I dint pay Rs11 at the time of full payment, I'll have to pay entire amount Rs900. When I asked him about the settlement payment of 10days, he straight way denied & said, there is no such policy practiced by TATA Photon. Upset with such lies, I asked him to sent me an letter from advocate. Today(12/08/2013)I received a call from their advocate & he is pressurizing me to pay entire amount which is more that Rs.900/- I seek prompt legal advise/help.

Conversation recording: http://tinyurl.com/kzbzcur

I am using TATA PHOTON PLUS post paid internet 4 GB service for Rs-674.16/-which was provided me from my office. actually the bill cycle starts on 13th of every month. If befor the date our data usage gets over then then we will get a mail saying "You can continue enjoying unlimited usage post your bundled usage at speeds up to 153.6 kbps till your bill cycle end date i.e. 13th of every month.Your High Speed Data will resume wef 13th of the month".
The worst thing that instead of getting the speed mentioned above, i am not even able to connect to internet. While connecting it is giving error 777 saying "the connection attempt failed because the modem( other connecting device )on the remote computer is out of order."
Some times some other errors are also coming but saying the same thing.
The same problem happened with me couple of months back and then i called to TATA photon plus customer care with no. [protected].
They told they will send some technician to resolve this.But no one came. Repeatedly i had been calling them but same problem persisted for 2 days and when the bill cycle started on 13th of the month automatically the speed was reset and the internet was connected. Now the same problem i am facing . after my last complain that i shared here when ever i am trying to call the costumer care no. the pre recorded computerized voice comes and when it says to talk with costumer care. they disconnect my call. now also same thing is happening. No one is picking up the call. This is really a disaster if such kind of worst things happens in the mid of any emergency work. So worst service these guys are providing.

Dear Sir,

This is to inform you that i had purchased Tata Photon 3G device with data card on 27th July, 2013. Since now, it has not been yet activated.

Please look into this problem seriously.

Photon 3G- [protected]
My Contact Number-[protected]