Tata Photon Complaints & Reviews

I was using the tata photon broadband service from Feb 2011.

On, 10/17/12 I have raised a request to disconnect the service, service number[protected], but for some reasons we have asked not to cancel for that particular month. Then again we requested to cancel on 18/11/12 to disconnect the service, Service no[protected], but it did not happened and I received a call and they said the connection will be suspended for 6 months...

I have taken tata photon plus connection of kerala circle on 16th feb,2013.
But the connection has not been activated till date and inspite of repeated calls to the customer care i have not received any positive reply.
Instead they say "sir please do wait for 48 hrs ,your connection will get activated soon"..I am fed up with Tata docomo service and as a consumer,I
lodge a complaint against TTSL in this regard..........br...

Account No[protected]towards the services of our CDMA mobile phones / Walky / FWP/ FWT No [protected] (Walky No[protected].

I had taken a connection with Tata Docoma in Oct 2012. This was a combined offer of Tata Photon along with Walky handset. For installation, the person was very prompt and reported within half an hour of my call. Filled up application form, took advance payment, and activated the phone in the next few hours...

I am using tata photon whiz [protected] with a 299rs. per month plan. In last three days, my internet speed had decreased suddenly. Even google takes 1 minute to load properly. I approached for customer care but that was useless. [protected]...

Dear Sir,

I am Using Tata Docomo photon+ Since last 4 month.Upto 3 month my Bill was correct and Actual its 501 INR.but last month from 13th Jan 2012 to 13 th Feb my bill is 1267 INR...and its more than double and i was not using that much and this photon connection form only home perpose not for business purpose.they are chitted me.i m here to send you mail to complain Again Tata docomo Photons,


I talk...

I'm trying to cancel my tataphoton plus connection for the past 6 months. I have not touched the device for six months. I placed my cancellation request in August last year and they said our representative will call you. After 3 days I got a call from customer care executive. I explained to him that I need to surrender the connection. He was talking about all kind of promotions and waivers recommended for me if I use the device. I denied...

Dear
why has no action been taken on Tata Photon Customer cares when they are still providing wrong customer care numbers and making the customer run here and there for a single query. I have made almost 15 calls to get an answer to my query to Tata Photon Plus corporate plans customer care, but still I couldnot contact them. I have seen a number of similar complaints made by many more complainees in the Forum. I didnot find any use...

Sir
I have been duped by the Connect India and TATA Photon Plus people.
I purchased a tata photon plus card on 30 Jan 2013. The device was delivered immediately and the documents were collected.
However it has not been activated.
Worse thing is no one received the calls. I keep calling them many times a day.
tata customer care says that they have not received any application.
but via email they...

MY TATA INTERNET CONNECTION OF PHOTON DOKOMO NO [protected] AND ACCOUNT NO.[protected]. I HAD PAID RS 288.00 INTERNET CONNECTION MONTHLY BILL OF OCTOBER 2012 ON 05.11.2012 BY STATE BANK OF INDIA INTERNET AND THEN ALSO TATA PEOPLE DISCONNECTED MY INTERNET CONNECTIBON FOR 3 TO 4 DAYS AND TOLD TO PAY THE BILL IN CASH IMMEDIATELY THUS I PAID CASH ON 12.12.2012 AGAIN FOR THE SAME BILL AND AFTER MANY EMAILS PHONECALLS ETC NO REFUND OF RS 288.00...

I bought a Wireless Internet Connection from TATA Indicom company in the month of Jan 2013. They committed to provide a speed of internet 3.1 mbps upto the uses of 6 GB data but from the first day they never provide the committed speed of internet. I made complaints for more than half a dozen but the problem is as it was. There engineer had been visited to my residence and checked my net speed which was below 500 kbps at that time. He told...

My tata photon plus no. is: [protected].

I held a Corporate connection 5GB plan for 550Rs monthly. My billing cycle was from 5th of the month - 4th of next month

For 15 days between 5th July and 20th July 2012, your system showed my usage as 10GB which was way above my normal usage of around 3-4GB. I stopped using your services immediately and I was sent a bill amounting to 3500Rs. I have written to you multiple...

सर,
मैं आशीष कुमार बरनवाल tata recharge retailer हु तो मैंने अपने भाई (आशुतोष कुमार बरनवाल) को उनके नाम से एक Tata photon plus ([protected]) Model:- Huawei EC156, Amount -1500/- (Modem 1200/-+ recharge 300/-) तारीख 30/8/12 को ख़रीदा था । लेकिन Tata photon plus...

Hi,

On 21st Jan, 2013 I submitted all the relevant documents (Leave and license Agreement for residential proof, PAN Card for identity proof and Photograph along with the Application Form) for migration of my TATA Photon Connection from postpaid to prepaid at the TATA Docomo Outlet @ Vashi (Navi Mumbai) . My Tata Photon Number is [protected]. I also received a message confirming the migration request[protected] "of postpaid...

Hello,
i am facing Internet speed issue since last 4 months, but there is no resolution as of now, i have raised several tickets for photon customer care but no issue resolution and all the tickets are closed with my confirmation and issue is not resolved. i am facing the speed issue -- current speed is attached the screen shot.

i am having 1 Corporate data card connections below are the photon data card numbers.br...

Tata photon No -> [protected] was used by me . The mo no, given there was -> [protected]. Now it is using by someone of Modern Engineering college Bandel . I am getting sms again & again for recharging. I request, not to send sms to my mobile no ([protected]). I feel great disturbance for this. Thank you....

I was using phton plus since 2 years.In July2012 My Internet connection

was not working and I called Tata photon plus many times to resolve my

connection Issue but there was no response and I got a bill and again on

August month I dint use the connection at all, I got bill even for that

month. Then they disconnected my internet connection stating I dint pay

my...

I had a Tata Photon Plus internet connection. It was stolen and I called the helpline, asking them to close the account. IT was not closed and I called again, a nd the person confirmed that the account was closed and nothing further had to be done. After that, I stopped receiving bills from them.

After a while, I received a bill, and now I have got a legal notice asking me to appear in a place to settle things out of court....

Respected Sir,

My Tata photon plus number is [protected],
i am a loyal customer of tata photon plus internet service.. but from past few months the service has became worst.... i complained several times but i didn't get any positive response from them... whatever they promised about the speed they never fulfilled... after i recharged every months it give its best for few days, after that it doesn't even work...

ALIPURDUAR MADHAB MORE TATA DOCOMO OFFICE TVS COCO ALIPURDUAR DO NOT GIVE MONEY RECEIPT WHEN WE GO TO GIVE MONTHLY RENTALS TO THEM OF TATA PHOTON PLUS.SUPPOSE I DEPOSIT RENTAL TO THEM ON 12TH,THEY WILL DEPOSIT IT TO COMPANY ON 24TH.

I VE COMPLAINED AGAINST THEIR NEGLIGENCE TO TATA DOCOMO SEVERAL TIMES,THEY ARE NOT RECTIFIED.KINDLY FORCE THEM TO RECTIFY SO THAT THEY ROUTINELY START TO GIVE MONEY RECEIPT.

...

I tried to recharge my tata photon data card on 11-Jan-2013 from www.mobikwik.com. and my transactions are failed but money had been deducted...