Tata Photon Complaints & Reviews

Hi

I want to disconnect my Photon whiz connection, my photon whiz number is [protected]
please suggest the procedure for the same.

Regrds,
Raspinder Singh...

Respected Sir,
I have one 2 Tata photon plus device and I am using it since last 8 months and since 4-5 months when I connect it, from its application it seems that the device is connected to the internet and the network also been full. But when I browse no website opens(does not responds). I have lodge 6 compolains against this problem via Coustomer care no. bt every time a message comes to my phone and a mail that your complain is...

Dear Consumer Court,
I want to let you know how horrible Tata Docomo has become, I had purchased an tata photon connection (customer id:[protected] way back in 2010 and asked them to disconnect in the same year due to poor performance and other issues, all bills were paid. But now in March 2013 I am receiving a call from a lady in consumer court(she was lying, i'm sure) asking me to get in touch with an advocate Mr Mahajan -...

My overall experience with Tata docomo photon services has been pathetic! I migrated my photon plus (Account number[protected] from postpaid to prepaid on 11th Feb 2012, at the time of migration i was not informed of the next bill generation. A bill of Rs 320 was generated on 15th Feb 2012 for which i did NOT get any payment prompt/sms/email intimation. After one year (on 26th March 2013) I received an advocate notice to file a legal case...

Hi ,

This is Geetha. I had a tata photon connection which i got almost 2 years back.My usage per month was around 1100 and credit limit was 2500. Later for a month i have received bill for around 5000. I have requested for itemized bill. After so many followups i got the itemized bill, but data in that was not as per my usage. I raised the dispute. But case is closed without my confirmation.
I dint pay the bill as my...

Hi,
I was using Tata photon plus number ([protected]) from 2009 to 2012 in Chandigarh on my grandfathers name, as I was a student there. Then I needed to shift to Noida for a job and I took photo plus dongle with me. After coming here I was not getting any speed at all. I called the customer care to resolve my problem several times but there was no improvement. I cleared all my bills and then I stopped using it. I went to their service...

Hi,
I have Tata photon device with account number[protected]. I was using this device till April 2012 .later I had to move to ma native where I was not getting net work...i had called up customer care n informed to cancel the connection....they hv not done it. After 3 months once I was back my photon bill was 1500. As I had informed dat I was not using the device n em sure tht u can check dat in d system. Still I made a payment of rs...

I have transferred my services of Tata Photon Plus device no. [protected] from postpaid to prepaid. I have paid all the bills for my postpaid device. I have been using the same device as a prepaid device but still the bill for postpaid is being generated and Tata Photon plus customer care executives keep calling me and asking for the bill. Then I start having calls informing me that a case has been filed against me in Delhi Justice Court and...

Hi,

My name is Ashwani Patel. I used to be Tata Photon plus customer for the almost 3 years. Due to the bad services, I had to break relationship with Tata Teleservices Ltd and disconnected the connection. I had the full and final payment of Rs 4000 against the dues of 7425. I received the Full & Final Settlement Letter (NOC) with payment receipt. The weirdest thing is that Tata teleservices Ltd has sent me a legal notice...

ON 08.08.2012, I got a call from a Tata docomo dealer m/s KRISHA IMPEX ,21J PRINCE BAKTIAR SHAH ROAD, KOLKATA-700033, the person offered me a internet connection for Rs.500 per month, with a constant Speed of 3.1 mbps and unlimited download. He said the speed wont drop and I will get a constant speed of 3.1 mbps throughout the month.When I asked him 5 times will the speed be upto or constant , he said constant speed of 3.1 mbps.
So...

i am a photon whiz customer for last one year in Nedumkandam at Idukki district Kerala state . your services was almost fine earlier but now for the last 7 days we are not getting internet access in Nedumkandam area .
and we got information from your dealer that you have stopped your services in Nedumkandam. I don,t know how can you do that such a good company ? travelers from all over india is going daily through this area while...

Hi,

i am IT employee, i work for one of the Top IT companies in the month of december 2012, A sales person from Tatal Teleservices, came to our campus, and told if i pay 1550 rupees, i will be getting a Tata Photon Plus dongal for free and for initial three months i will be getting 10GB of data with 3.1mbps and after that upto 156kbps, and he also tol that my plan is double dhamaka plan, and it is an unlimited plan,beliving...

account no[protected]
request no[protected]

dear sir/madam,

subject- problem in oprating photon plus

i am very upset with your services and your speed in solving problem. TATA who is really famous for its service is failed in this field i must say. My family now decided not to buy any product or service which belongs to TATA.

Few days back my DONGLE was not working so i...

i am using tata photon for the last 1 year . now in nedumkandam iduukki dist we are not getting net access . if we are getting also there is no spped . even idea and other net setters are getting more speed here , my number is [protected], please do something other wise you will loose many users of tata photon here in nedumkandam....

Hi

I am Brajesh Kumar, I had activated one year plan on TATA Photon Whiz for Rs. 1800 which was active since July 2012. But recently two week before, someone accidentally might have recharge on my number with one month usage plan, due to with my previous one year plan is de-active now. I have already talked with TATA Photon Customer Care on their helpline number regarding the same issue, but they replied that nothing can be...

My Tata Photon Mobile Broad Band Service which I use has frequent disconnections and gives me weak signals at specified time.My complaints to their head has gone unanswered.Whenever I raise a complaint say in the morning hrs on their helpline they immediately send me a email, and SMS saying your complaint is received and necessary action will be taken,and by evening without checking on me they sent another e mail, and SMS your complaint has...

I have been getting lot of harassment calls from photon plus Recovery team, they say themselves to be the lawyers of Photon plus and harrassing me stating they are going to file a court case. I took photon plus connection annual subscription connection on my company name bearning phone number [protected] in the year 2010. I used the connection for an year and did not renew the connection as i didn't have the requirement, i called up the...

My photon number is [protected]. I logged complaint no.[protected] for very slow internet speed. The engineer visited my home and said that it was a network issue and routed the complaint to the network team. But the network team called me and said that the speed would remain slow because there is network congestion in my area and they do not plan any new towers in the area. They said that I will continue to get slow speed and this problem...

i have called tata photon toll free customer care several times , they responded and sent technician for repairing the problem , but whenever the technician is here to solve the problem , the problem disappears.
The problem is :the download speed is below 10kbps even at the beginning of the month when i am entitled to 1Mbps bandwidth( rarely the download speed peaks to 70Kbps), i downloaded mcafee tech check since i am installing...

I used tata photon plus for more than 2 years.

Last year in May (2012) went outside India, I mailed Photon team to block my account. I also called tata photon plus customer care, but did not get any response.

I paid bills for the month of Jun and July even though I did not used my photon plus.

When I came back in December 2012, I received number of calls (from Different executives of Tata Photon...