Tata Photon Complaints & Reviews

Hi Sir, I start using Tata Photon Plus (2 G) from the past 1 year. Most of the time i recharge it by a limited data usage only. But on 30/06/2013, i recharge it by Rs. 750(Rs.750/- 3GB Data Unlimited – 30 Days validity), that they said after using 3 GB, the speed will go down a little bit, but can browse internet unlimited.

Daily i get a message of the balance out of that 3 GB, and once that 3GB balance was over(3rd of July,...

I am using a tata photon + (ph no. [protected]) for the past three years under "Photon plus 3GB @650 monthly rental'.I have paid my ;last months bill dt 19-6-13 for the period 17-5 to 16-6-13 on 6-7-13 which is the due date. I am supposed to get a reasonable surfing speed (3.1 mbps) from 17-7-13 till I reach the prescribed threshhold of 3GB.But the speed has not exceeded 153 kbps.

I have repeatedly contacted the customer...

Respected SIR/Ma`am,

My TATA Photon no [protected] is not working from last 10days, i am continuously complaining regarding same,but all the time operator can not solve the problem and say that some technical person will call you in some time. but i never get a call. always they give so many excuses.

I also mailed to them regarding my complain. but there is no inquiry till now. please help me....

I have taken a tata photon connection on 1/7/13 from a Tata docomo dealer Afitya verma m/s KRISHA IMPEX, 21J PRINCE BAKTIAR SHAH ROAD, KOLKATA-700033 ([protected], [protected]@gmail.com). Dealers had e offered me a internet connection for rs.650 per month, with a constant Speed of 3.1 mbps and unlimited download. and I have to pay the amount of Rs. 1300 for the device. As I had already a tataphoton connection why I should buy a new device....

It is very unfortunate, that I have to write this mail, after a very tiring and a long battle with your customer care numbers regarding activation of My TATA PHOTON MODEM NO : [protected].

Which I unfortunately brought from ‘POORVIKA’ showroom at Chennai.

I really regret buying your product, and think………Why I did not buy MTS/AIRCEL/AIRTEL/VODAFONE/BSNL…..Plenty of brands!


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I have been trying to disconnect my tata photon max from more than a month now. but I have not been assisted by their department properly to get my connection disconnected. My photon number is [protected] and account number[protected]. I have tried every helpline number for the same but my efforts in vain. Last month some tata exective called me to pay the due bill. I told him that I am not using the service and trying for a disconnection but...

Got my Tata Photon plus closed on next day of activation. One executive of tata photon plus came to our office and assured that I will be getting internet speed in my area between 2 to 3 MBPS, and offered me their device with 2 Months advance rental plan(900 PM with 10 GB limit) 166, so I paid him INR 1862 with all required papers and got the device.

Now on next day after activation I found that this piece of given by Tata...

Tata Photon:Cheating and loss to customer

I purchased a Tata Photon Data card bearing No.[protected] (postpaid connection) for internet surfing on 20thMay, 2013 from Value Shoppe, Shatija Complex at Mukherji Nagar(North West Delhi) and paid Rs.1299.00 for the same after submitting necessary documents . I submitted a photo copy of my bank account as address proof of my current residence after a couple of days of purchase to the...

Respected Sir/Ma'am,

My account number is :[protected] and my Mobile Number is : [protected].

Last month, after being a loyal customer and continuously paying all my bills, i had to shift from Tata Photon+ postpaid to prepaid services due to the financial troubles. In order to do that i had filled my transfer on the last week of June, and i was told that the shift shall be completed (Which has been.)
br...

Hello,my name is Abraham Thomas i bought a tata photon whiz data card .which i was still using in my computer .but i lost my software inside the data card without which i cannot install it in my other computer .please send me a copy of the software or direct me what to do ,its important thank you..........................

I have brought data card in chennai
My data card is gone on January last and after that i given for cancellation and my service are in disconnected.
I have disconnected my Tataphoton plus my number is [protected] after that i have Rs.645 as bill. and getting 4-6 SMS Daily as pay bill by taking LEGAL AUCTION.
Kindly take any auction and clear my issue....

Hi,
I bought a Tata Photon+ by paying the advanced 2 months pack. With this I got the device and 2 month rental at 1590/-. But after using it for a day and two found out that I was only getting 80kbps whereas I was told that it can give max up to 3.1Mbps. I called the customer care and they lodged a complaint. I had to wait for a month for the engineer to contact me. He said the there are some issues in the Vasundhara region and nearby...

Hi My name is Asish and contact number is [protected] and device number is [protected] for tata photon plus . For me , the address verification failed even though my colleague gave the correct info. That agency people does not know English well. I contacted to their customer care but did not get any solution and the shop keeper told me to take a new device. That is not affordable for me. Please do the needful....

Area In Charge,
TATA-DOCOMO,
Durgapur (City Centre),
West Bengal

Sub: CLOSURE OF TATA PHOTON PLUS
Ref: TATA DOCOMO No.- [protected], A/C No.[protected], MDN No. – [protected], Area Code – 0343, Sr. No. – [protected], 14 Digit Pin No. – [protected]


Dear Sir,
I would like discontinue my TATA DOCOMO Connection, details of which as above in reference with...

i had purchased a prepaid connection of tata photon plus number [protected] and its speed sucks they claim it 3.1 mbps and fastest internet connect and lots of advertisement on tv chanells but in real there are false im very much disappointed after spending bucks with this connection even there customer care number are not able to be reached as they are always busy...

I purchased a tata photon postpaid connection in Jun 12 (Activation date 02 Jun 12), and at exactly one year which happens to be the warranty time for the dongle, on 03 Jun 13 my device goes duff suddenly. I raised a complaint for the service engineer to attend it, and he turns up after 03 days just to tell me that my modem is faulty and will be replaced with a payment of 800 Rs. What the hell, seriously flustered with the system of attending...

I have taken a Tata photon device on 13th Apr 2013, by paying Rs 1924 for two months rent in advance.

The Tata photon number is [protected].

But I was not able to use the service, due to lot of problems occurred like for address verification failed, connection not active and connection barred .
Then I handed over the device to the Tata photon representative ([protected]@[protected], [protected]@[protected]) at my...

I had a connection of Tata Photon Whiz that was taken from a local dealer.It was on billing.I used to pay all the bills in time.Because of the slow speed I went to the dealer for disconnection and made full and final payment that was more than that I used.They told us that your connection will be disconnected by itself within 3-4 days.But now after 3 months Tata Photon has send us message that the bill of Rs 1217 has been generated which...

I bought Tata Photon 3G (connection no.-[protected], A/c no.[protected] on 14th March 2013 under a plan for 3 months which I got disconnected on 5th May 2013, before the last date of the completion of the plan i.e. 14th May 2013. Now I have received a bill (bill no.[protected]) of Rs 1,212 for the month of June 2013 as churn out fees which I was not informed about at the time of the registration of the cancellation application. I think its...

Hi
I got got a message from "TA-612902" stating that a offer only for my number by recharging Rs 350 and get double data and double validity, but when i recharged nothing get added as mentioned in the message.

My tata docomo photon plus number"[protected]" and my transaction id is "[protected]"...