Tata Photon Complaints & Reviews

Dear sir/madam,

I have been using the tata photon plus connection for almost a year now.4000 rs advance rental plan was activated on my number in july 2012 till january 2013.on 6th january when i called on helpline number i was continously told that the server is down and call later.then next day when i called i was told that on my number a plan of 950 is activated as per the rule.i wanted a 1200 rs rental plan for which i...

Hi ,

With regards to my Photon Plus No [protected] , I have asked for the plan change in the month of July , but it was not done stating that there was an technical issue , again i got the same bill . When i called customer care again they were very rude to me and disconnected my connection and every time when i call CC they were not responding . But I used to get my bill . I really don't understand if i don't use...

I have been using tata photon 3g dongle whose number is [protected] for past 3-4 months.Initially it worked just fine,but these days working with the dongle has become increasingly irritating.Connection is one issue,it takes a lot of time to connect and once connected it loses connection in a few minutes..Not sure what to do in the case..!!...

m using tata photon whiz modem from 2yrs...it is giving various problems...main pb is m always doing unlimited 333 recharge..then also they are deducting downloading recharges..first few months thet r nt doing such rediculous things..then what type of this is unlimited recharge???????????...

Sir/Madam,
My self Suresh Dammalapati, 15 days back I have taken a Tata Photon plus (Net Card) from one of the Tata Representative
And that time i was clearly Asked About all the Detail, and they said speed about 3.1 MBPS Unlimited Down load or Browsing Up To 60 days Without any terms and conditions And i was paid 1500/- net at that time And also they were not given any receipt to me

...

Hi,

My friend bought a Tata Photon device on December 4th 2012. Its been 25 days of purchase. But still the device hasnt been activated. We are frustrated calling the customer care, sending mail and going to store directly. For the past 13 days, whenever we call, the only reply we get is "Local verification is Pending". Also false promises by the customer care that the local verification will be over by next 24Hrs...

I have purchased a Tata photon 3G dongle. Sometimes, I have to work from home and I need high speed internet speed to do my office tasks from home. For about a week, it worked fine without any issue. After that I never got the 3G network. I always have to connect to 2G network om which I am getting the maximum speed 10-20kbps. My work includes voice and video calls, which are not possible on this low speed. I have called them a lot of times....

Sir,

I am 'Ajit Verma' has taken the Tata Photon+ dongle from Tata TeleService -Sales Executive 'Rishabh' mobile : ([protected]), Satyender Yadav([protected]) on 20 dec 2012. Promised to be activate the Dongle on Next day.

Device: [protected] and 14digit : A0000036F194D6

Now the sales executive is not picking the call or calling back at all. Frustrating ......
Is it...

TATA Photon Whiz

I migrated to a prepaid Tata Photon Whiz from a postpaid account. I recharged the connection for INR 199 on December 14, 2012 and even after 15 days of running around to solve the problem, all I get after the modem activation process is :your call reference number-149 is blocked,please contact customer care. Customer Care asks me to go to the service center and the service center redirects me to customer care.br...

I purchase a TATA Photon device which no is [protected]. and i lost it than 15 december i block it and renew second device which have same number([protected]), and i visit many time in tata photon service center but they did not given any positive response, i call also customer care but they always said please visit our outlets or service center, my device is also not active now i am also an employee and i am not able to contact or visit daily...

hello sir/ madam, i am komathi. i am using tata photon whiz for more than 2yrs. Tata Account no[protected]... but my net speed is too low it will comes up to 32-40kpbs.... plz increase my speed... i cant able to open a web page and i cant able to download anything quicker... i am searching for the place where i get more air and i too generating a air through paper, note etc... plz help me.. otherwise plz refund my amount.. i change the another...

Hello,

My tata photon plus number is [protected] and I recharged it a few minutes back with Rs.99/- and it is still not updated cause as per their customer care executive Jaydeep their server is down currently.

Can you please make sure my recharge goes through.

Contact me at [protected].

Thank you.'...

My name is NOOR MOHAMMAD and I am using TATA PHOTON WHIZ from more than past 1 year and It was working properly till few days.On 17/Dec/2012,My unlimited internet plan for Rs-199 in homezone had expired and I recharged it again on 18/Dec/2012 for Rs-199. I was using the internet normally in homezone and on next day I found that It was not connecting,then I checked the Inbox and found that there were several Messages showing the balance deductions...

I RECEIVED ONE BILL FOR MY A/C NO.[protected] REGARDING PHOTON PLUS NO.[protected] RS.1462.93 & WALKY NO.[protected] FOR RS.255.62 FOR THE MONTH OF NOV'12. I LODGED REPEATED QUERIES SINCE MY PHOTON PLUS CHARGING WAS EXCESSIVE. I SURRENDERED PHOTON PLUS ON 18.11.2012 AND DID NOT USE IT 7 DAYS PRIOR TO THAT. THEN WHY THIS EXCESSIVE BILLING? I ASKED FOR DETAILS O[censored]SAGE. THAT WAS NOT PROVIDED DESPITE REPEATED REQUESTS. FINALLY I WAS ADVISED...

I received one bill for the month ending 27.11.2012 for Rs.1718.55 comprising of Rs.255.62 for walky No.65002475 & Rs.1462.93 for photon plus No.[protected]. My account No. is[protected]. The bill of photon plus was exorbitantly high since i had surrendered photon plus w.e.f. 18.11.2012 and did not use it 7 days prior to that. I lodged complaint and demanded details o[censored]sage of photon since i am sure i am being harassed simply because i...

Hi,

I am tata photon internet service holder and I asked to changes my plan of 990 unlimited to 250 ( on 29 July ), He said he will change plan.
Now in August they charging me Data Usage Charges : 500.00 and I DON'T LOGIN FOR SINGLE TIME EVEN AS I LOST MY DONGLE WHILE SHIFTING !!!

Bill Period : 09/08/12 to 08/09/12
Amount : Rs. 842.70, ( Monthly Rentals : 250.00)

I got call...

I had a tata photon connection[protected]. However, few months back, it stopped working and whenever I tried to connect, it was very slow and the desired pages would not open. I called the representatives several times and every time they say that something or the other is wrong. Finally I requested for disconnection as it was not working at all.However the representative tried selling it back to me. I refused and even said I wont pay any...

I had a corporate connection and asked for bill plan change in March 2012. The plan never got changed inspite of numerous email reminders. Finally I asked for cancellation of services and till date I have no confirmation that the connection has been cancelled. I keep receiving E Bills and this is super frustrating how I have been ill-treated and harassed. The ref number of my service request for cancellation of services was taken in after...

This was my complaint mail to Tata Docomo-

[protected]

Dear Sir/Mam,

On 1st December 2012, I recharged my 3G dongle# [protected] with Rs.850 to
get 5GB data balance. The bank transaction snapshot is attached along with
this mail (850recharge.jpg).

I did not get this 5GB balance. On speaking to 4 different executives on
the phone and online chat, there has been...

My prepaid Tata Photon No. is [protected], last month on date 03-nov-2012, 1.5 gb (1500 rs.) has deducted from my account, I opened many complaints on my missed balance, all my complaints has been closed without any action & not informing to me. And I have done recharging with in the validity. I called many times on this, the tech support person always says that as I am going to get my balance soon. How many days should I wait for my balance....