Tata Photon Complaints & Reviews

Dear Sir
Today I bought new Tata Photon Plus Data Card Online (MEID – A0000036F181D8). Through the offer which I received in my email. I made the payment online and device delivered at my address on the same day.
The Deal is with Tata partner ConnectIndia.
Ms. Krishan, with whom I was dealing, promised me that device will start working on the same day i.e today, which hasn't been started till yet and when I am...

My complaint is about Tata Docomo - customer service and billing. I have a Wifi device from Tata Docomo/Photo. The worst part is their customer care by phone is pathetic. They put numbers on the bills which are than told by the reps are not correct. Their Fergusson college road centre is pathetic in service.
I had a bill of 1062 to be paid for September, due date 24th September. I sent my person to pay in cash on 22nd September. He...

ME TAKEN TATA PHOTON+. THE COMPANY REPRESENTIVE SAYS ABT DAT DATA CARD PAID 1650/- 2MONTHS INTERNET FREE , THEN ME PAID 1650/-+50/- EXTRA CHARGES, ITS ACTIVATED ON OCT 18th. THE BIG CORPORATE COMPANY SENDING BILL DT:OCT12thS RS127/-, IF 2MONTHS FREE ENDING TIME AT DEC 18TH, DEN HOW WILL I PAY 127/- DUE DATE OF NOV5TH BELOW.IF NOT PAID UR SERVICE WILL STOPPED ON NOV 5TH. HOW IT POSSIBLE?PLAN CHARGES 950/-UNLIMITED.COMPANY SAYS UPTO 3.2 MBPS...

I paid in full and got Tata Docomo officer to sign on the application to cancel account number[protected]. I have been getting email reminders to pay bills. Several attempts to contact Bihar and Patna offices has not stopped the billing. A person also showed up to collect a few months after cancelation request was approved. The bill keeps rising means account is not closed. The services of Tata Dicomo us very unprofessional and I would not...

My Tata Photon Whiz postpaid datacard number is [protected]. I am using this for more than 6 months. Now I want to change from postpaid to prepaid connection. Can u suggest met what is the procedure to do this?

My email ID: [protected]@gmail.com...

I have been using a prepaid Tata Photon Plus data card for almost two years now. But the services have been terrible. The recharge is expensive but still does not live up to the claimed benefits. My photon plus number is [protected] and I get it recharged for Rs. 1000 every month which gives me 6 GB of bundled usage at a "good" speed. Earlier I used to get regular messages about my usage but those have stopped for the past some...

I am ANTOINETTE, bearing the a/c#[protected] of TATAPHOTON of Internet sevices. My services was disconnceted without prior intimation when called up & asked TATA com. said, to pay the outstanding of Rs. 500/- & a represenetative visited my place I paid the full amt & made full & final settlement to close the sevices. I issued a letter requesting to close the sevices. The co. sent me a sms saying that they have closed the sevices...

Tata Photon Plus are Cheaters .They have messaged me from the number DM099270 that before 31st oct 2012 if i recharge with Rs 350/450 I will get 30 days extra validity and extra validity will be credited within 48 hours.But i got only 30 days validity which normally comes no extra validity comes. I have recharged on 15th oct 2012 and today is 26th oct. I have call customer care many times they said they will resolve my problem on 23rd oct...

Hi,

My tataphoton service number which I received Rs.1000/- churn out fees was "[protected]",
I was not informed of this fees before I was changing the plan to a new plan.

I personally talked to Help Line ([protected]@tatatel.in) and that time no one informed me of these charges.

Please help to revert these charges asap.

Thanks
Vijay...

Respected Sir/Madam,

Tata Photon No: [protected]. Name: Mohammed Farid I Kasmani.
Tata Photon No: [protected]. Name: Mohammed Farid I Kasmani.

I am having 2 Tata Photon commection & the details are given above.
As i was commited at the time of purchase of the New Tata Photon Post Paid Connection that i will get Rs-100/- Discount per month up to 12 months. But i only get discount for 2 months...

Respected Sir/Mam,

My name is Zeeshan Ahmad.I bought Acer Aspire 4803T Serial no.(LXRGP[protected]A63B1601) ON 27TH January 2012.I was offered Tata photon Plus Postpaid device as a bundled offer by paying amount of Rs 750 and was promised to get 2 month unlimited data which included 5GB high speed data and remained unlimited for rest of the month. I got my Photon Device Model EC156,Serial...

Tata people have broken my 4year trust. I bought a tata photon+ device in february and initially it was post paid since there were apparently no prepaid connections available (or they wanted to loot the public by forcing them to take the so called unlimited post paid plan). I was told that for the first three months I will have to bear with post paid and then I can switch to prepaid. Well even before I could convert it, they gave me a shocker...

HI;

I am the User of Tata Docomo Photon Plus and you dont beleive it was really so Bad Experience ever held in life. The Customer care even dont know about the ADDons Packs even some says that they dont have any add on, some say you cant implement now and again if we call they will add the services of add on. So its Totally messed up.dont know wat to say about this..

This not ends here Tata Photon Commits for...

I took a TATA Photon Plus post paid internet connection 3-4 months back. I explained my requirement o[censored]nlimited usage.
I was billed for 730 INR first 2 months. Suddenly on the 3rd month ie September I was billed 6622 INR. When I complained
I was told that i had a Limited usage plan with 2500 INR credit limit and I had overused.

Few points I want to state.

1. The billing is too high considering...

Dear sir,

I am Asif Raza ,photon no. is [protected] from churcha colliery Distt-korea(baikunthpur) Chhattishgarh I have used your service from one and half year and I was very setishfy till october 4 2012 by your service your service is too much better than other service provider , unfortunately the tata photon user/docomo/cdma user face problem from 4 October 2012 at 3 pm the network is failed in that...

I have been using TATA PHOTON PLUS since one year, at first it shown me good response but later on their service became really very poor, from last four months i have complained them for their poor Internet speed. But they are ignoring our requests and we are still facing problems of poor Internet speed.
my TATA photon dongle number is-[protected].
please help me out.....

Recently I took TATA Photon Plus data card as part of corporate plan from third party VERVE in Bangalore. But i am experiencing very very low speed on this (60-300 kbps). I have complained so many times to customer care, but no use.
At last one person from Photon plus came and told me, that the number o[censored]sers are more in my area. Then I checked the speed in another area which doesn't make any great difference. So one of the customer...

I am not able to use Tata Photon. Whenever I click on activate it says " Activation Failed, try again later or contact your service provider. My TATA number is [protected].

I want someone to help me with this ASAP...

Hi,

I have had a similar experience with Tata Photon at Bangalore. I got a Photon Plus card along with my laptop as part of an offer which stated 15 GB downloads for Rs 700 for the first month only and then as per the existing plans. That was back in August 2010. I had not even used the device for one month when it stopped connecting to internet, and when I called up Tata Photon customer service, was told that my account has...

Tata indicom customer care are continously torturing by calling again and again day by day, even after i filed a request to discontinue the services. Please help...