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Tata Photon Complaints & Reviews

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Last updated May 30, 2023
Complaints 1010
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Unresolved
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Tata Photon Phone Numbers

Toll free
1860 266 5555
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1800 266 121
26
16
Customer Service Short Code: 121
10
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Mobile
+91 11 6655 8666
26
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Fax
+91 11 6655 2020

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Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 12

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M
Murali111171
from Surat, Gujarat
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Heavy billing received in postpaid plan

Address:Chennai, Tamil Nadu

Hi All,

I'm a guy working from home. 3 years before, I purchased TATA PHOTON + Datacard for Rs.3500. At that time, there were no pre-paid plans available and the only providers were TATA PHOTON + and Reliance NetConnect. I used PHOTON + only for 3.5 days and do you know what was the bill I received?

It was...

Rs.23,000!!!

Yes, its a fact. They gave me a discount(!) and asked...
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R
ramzsub
from Bengaluru, Karnataka
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Bill Payment Reminder with Abusive Language

Address:Bangalore, Karnataka

Hi ,

I am unfortunate customer of Tata Photon Plus No:[protected]. I took the connection in November 2011 and for good six months time, it was working fine. They all of a sudden in the month of May, I got frequent disconnections (means for every two to three mins the connection would cut). Since I am working from home, Internet is the only way for me to work from here.

I had raised a complaint (No:[protected]...
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Address:Chennai, Tamil Nadu

Purchased Tata Photon+ EC156 0n 1.12.12 assured by a Ms Diksha (call centre) activation n same evening , till date not activated , no:[protected] contacted customer service no responce . Connect India Chennai Mr Edwin is also not answering the mobile phone. Also promised sd2 gb card, also not delivered. Please redress my grevience or ask them to refund my money.

Mukesh Parwani
5/12/2012...
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A
anandgurudev
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation

Address:Kurukshetra, Haryana

hello sir. This is anand jaiswal . even after 10 days my modem is not verified and not activated by you. Please activate my PHOTON WHIZ device as early as possible. My device Number is [protected].......
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A
arpitsalwan
from Jind, Haryana
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no change in plan even after making requests.

Address:New Delhi, Delhi

I have been using a netconnect, Tata Photon,[protected].I made a request to change my plan to the lowest that is for 250 but
they did not do so and when I got my bill I saw the same 990 rent plan than I raised my complaint to cease my account.
But they told me to submit full payment and go to cannaught place if I want to stop all my services of Tata photon.
I never got any call from customer care.I always gets a call from...
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U
urgood7070
from Kotdwara, Uttarakhand
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Mental Harrassement

Address:Dehradun, Uttarakhand

on the morning of 30 november 2012 i got a call from delhi that a compalint had been filed against me
Regarding overdue of the bill and today is the last date for my notice. But i haven,t got any notice ir bill overdue notice any calll nothing from the company nothing ihavent recieved. They didnt informed on the phone even. They tried to humilate me on the phone that you have to suffer if you dont pay the bill, they tried to mentally...
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D
deepak802125
from Hyderabad, Telangana
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no network

Address:Bihar

sir
my tata photon whiz always show no network last 3 month .when i contact to your office they said to resolved the problem soon but till now i have that problem .what is remedies for me about such problem. pleas convey me...
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M
manojks3n
from Piro, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money

Address:Ghaziabad, Uttar Pradesh

sir,
my pre-paid tata photon+ no was [protected]
i had purchase in October-2011,at last i had e-recharged on[protected] at time 21:24:40 pm for rs 1500 for 3 months but unfortunately on[protected] it was disconnected i was many time told that to reconnect but no response to the other side and hence my money worth rs 1500 got stuck.
i have slip copy of e-recharge,but other side told me i can`t help you .that are unable...
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E
Eby Alex
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation and usage

Address:Bangalore, Karnataka

How bad is Tata tele service - Please have patient to go through the story

I took a new Photon+ connection by handing over all the documents on 3rd Nov 2012 and I got the data card on 7th of Nov from one of your representative from Koramangala head office (near to Adugodi police station) Bangalore.
I got the Photon+ number ([protected]) only on 12th Nov which was not activated or with some problem......and I raised the...
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N
Nidhi Chandra
from Bengaluru, Karnataka
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Non refund of Money for TATA Photon

Hi,


This is regarding the non refund of money from TATA Photon Plus for the invalid recharge that was made on 27th OCt. I have already called the customer care and written about the same to TATA Photon but they are not taking any action on this. They lodged the complaint and closed that without even taking any appropiate action. When I called them again to ask about the progress, they told the complaint has been closed....
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A
Arun Kumar Chinnadhurai
from Delhi, Delhi
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Activation

Address:Tamil Nadu

Hum, I wonder what will this filing to https://www.consumercomplaints.in is going to make the difference, anyway I'm filing this to help the others those who are about to trust the fraudulent companies called connectindia.in & Tata Docomo.

I bought the "TATA Docomo Photon Plus" data card through the promotional offer which i received to my mail ID from connectindia.in on 19th Nov 2012, mentioning buy TATA Docomo Photon...
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A
Abhinav211
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation Request Ignored

Address:South Delhi, Delhi

Pls note that I had registered to get my Tata Photon No [protected]
CANCELLED through multiple service request no.s:

1.[protected] on Nov 4th
2.[protected] on Nov 5th
3.[protected] on Nov 6th (this mentions a bill plan change whereas I
had asked for cancellation)
4.[protected] on Nov 7th

Needless to say, registering these "requests" required me to
repeatedly call...
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P
praveens1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in activating Photon and inconsistent , pathetic customer service

Address:Karnataka

Dear Sir/Madame,
TATA Photon# [protected]
I would like to bring to your notice of the disappointing service rendered by Tata Docomo team in activating my tata photon. Something as rudimentory as activating photon which TATA Docomo does day in and day out, surprising to learn that it is still not activiated as of today Nov24th. A Gap of 3 weeks and still going strong!!! That should be a new record in the history of TATA Docomo!br...
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M
Mangeshppathak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data card not activated from last 15 days

Address:Mumbai City, Maharashtra

Dear Sir
I bought Tata Photon Plus Data Card almost 15 days back. I made the payment of device that was delivered my address on the same day.
The Deal is with Tata partner ConnectIndia.
There is one contact person Vishwas Vartak ([protected]). He nither pick up the phone and not activating my data card. As per promised, It should activated on the same day i.e. 15 days back, which hasn't been started till yet and...
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M
manjali
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information/commitment from dealer

Address:North West Delhi, Delhi

Dear Sir,

This is to bring to your notice that due to wrong information and commitments from one of the sales executives in OMNI COMMUNICATION (DEALER) in order to sell the product, there are huge discrepancies showing in the monthly bill.

As I have purchased Tataphoton stick(model no:EC-156) with photon no:[protected] & MEID:A0000036A3CA36 on 10/09/12 for rs.1,100/- from one of your dealers named- OMNI...
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Address:Bangalore, Karnataka

TataPhoton+ - Tataphoton Plus demanding for payment for "NO SERVICE" given

TATA DOCOMO No/ Account Number
[protected]/[protected]
I changed my latop to MAC, and photon app was crashing on MAC. When complained, there was no action taken for a week.

The contact number/customer support is pathetic - online contact info doesn;t exist, and all the email contacts have bounce mails.
1st...
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Aditya Passary
from Bharuch, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service not activated

Address:West Bengal

It has been 15 days since my purchase of tata photon+ device. I received a telecall from tata docomo, supposedly, and some KS Enterprises came over to sell the product, who after selling the product are not supporting me at all. Even Mr.Gourab Ghosh has not been co-operative in any manner who claims to be from tata docomo to resolve my issues. I am highly dissatisfied and annoyed with this service. I have tried reaching at[protected] ,...
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S
shubham kumar sonu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation not done

Address:West Bengal

sir i have purchased tata photon plus 20 days ago but till now it is not activated........customer care has called me atleast 5 times and told that your photon is activated within 30 minutes...but it is not activated....daily the customer care is calling me and saying that it will be activated within 30 minutes but same problem occurs....i hav taken connection from ( park circus office---kolkata)....the verification message has come to me...
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H
hznaga
from Kolkata, West Bengal
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should i pay the bill ??

Address:Kamrup Metropolitan, Assam

when i was studying in Guwahati i bought tata photon plus after i graduated i went to the bharulumukh office and told them to terminate my service ... after i reached my hometown the service was still up and running .. i paid the bill for some months and went to Dimapur office to terminate the service ... but they wouldnt ... so i stopped paying the bill and asked them to terminate my service then i will pay the bill they agreed i did pay...
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T
titussneha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain/Fraud Case Against Mr. Ravi (Mob.No. 8125015370 & Mr.Girish (Mob. No. 9848895524.

Address:Medak, Andhra Pradesh

Cheating and Fraud Case to Amt., Rs.1700.

Sub- Complain/Fraud Case Against Mr. Ravi (Mob.No. [protected] & Mr.Girish (Mob. No. [protected].

My name is Borlakunta Thirupathi. I purchased the Tata Photon PLUS data card (Prepaid) on 23rd OCT 2012, Whose Tata Photon # is No: [protected].

I was promised by Dealer's sales executive Mr. Ravi that it will be activated within 24 hours of purchase.Before...
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