Tata Photon Complaints & Reviews

Hi All,

I'm a guy working from home. 3 years before, I purchased TATA PHOTON + Datacard for Rs.3500. At that time, there were no pre-paid plans available and the only providers were TATA PHOTON + and Reliance NetConnect. I used PHOTON + only for 3.5 days and do you know what was the bill I received?

It was...

Rs.23,000!!!

Yes, its a fact. They gave me a discount(!) and asked me to pay Rs.17,000. I contacted many people asked them to help me and I wrote a mail to their Nodal officer too. No use. Finally, they sent me a legal notice and asked me to pay the bill. After hours of conversation, they finally agreed to pay Rs.11,000! On no way, I paid that bill to close the issue.

I just post this complaint to warn the other customers. I have the copy of the bill. If anyone wants to see that, I will send the screenshot of the bill. This is my mail id:

[protected]@yahoo.com

Please reply me your suggestions on this.

Regards,
Murali

Hi ,

I am unfortunate customer of Tata Photon Plus No:[protected]. I took the connection in November 2011 and for good six months time, it was working fine. They all of a sudden in the month of May, I got frequent disconnections (means for every two to three mins the connection would cut). Since I am working from home, Internet is the only way for me to work from here.

I had raised a complaint (No:[protected] in the month of June and till August this was not closed. I was told by the customer service executive as well as a technician who visited my house told me that there was a network issue and hence they are planning to install a new tower, but for that it will take another five months time. Then I decided to disconnect my photon (Ref No:[protected] and I was told by your customer care executive I am eligible for a 50% deduction in my bill and then I fought with them for waiving of my remaining Rs. 800/- odd and it was waived off by you.

I didn’t requested any re-connection of my data card, but it was from a local technician who told me that he is giving me another data card, by which this problem would be solved. I clearly told him that unless I am happy with the speed, I am not ready to take the connection. Inspite of me very clearly stating my intention, I don’t know how my connection was restored and a bill for the month got generated. Please look into the bill what was my usage. I am sure it is not even more than 5 mins, as one day your customer care person called me and told that the network issue is resolved.

Now the bigger problem is that I am getting frequent calls from this number. +91-[protected] stating that they are from your legal team and if I don’t pay my bills by today evening a legal notice will be served. I patiently called to find our who it was and a arrogant lady was on the other side. Before I could explain my stand on the outstanding she started with abusive language (even dragging my mother into it). She had messaged me the following:

“Bledy Bugger u don’t have money means go beg on brigad uvl get children and make pay”

Is this want a customer of you wants. Do check in your system was it my mistake to ask for a disconnection. It was your network failure that prompted me to cancel the connection. It was absolutely not my mistake in not paying the money for the service which I have not utilized. Even I had network problem from May, June, July and August, I had paid the full bills. Technically I am eligible for 50% discount on all the bills, if at all my complaint is kept open over a period of a billing cycle. My complaint was not closed for more than 4 months, they how could you people refer me to a third class persons like this.

I am in a bit of dilemma, who I should sue first. You as a service provider for threatening me nor the lady who uses abusive languages for no fault of mine.

Kindly adivse.

Regards

Ramz
+[protected]

Purchased Tata Photon+ EC156 0n 1.12.12 assured by a Ms Diksha (call centre) activation n same evening , till date not activated , no:[protected] contacted customer service no responce . Connect India Chennai Mr Edwin is also not answering the mobile phone. Also promised sd2 gb card, also not delivered. Please redress my grevience or ask them to refund my money.

Mukesh Parwani
5/12/2012

hello sir. This is anand jaiswal . even after 10 days my modem is not verified and not activated by you. Please activate my PHOTON WHIZ device as early as possible. My device Number is [protected]....

I have been using a netconnect, Tata Photon,[protected].I made a request to change my plan to the lowest that is for 250 but
they did not do so and when I got my bill I saw the same 990 rent plan than I raised my complaint to cease my account.
But they told me to submit full payment and go to cannaught place if I want to stop all my services of Tata photon.
I never got any call from customer care.I always gets a call from a BPO and first i always have to tell the whole story and
I am tired of it now and want to get rid of this.Today I got a call again and they told me to pay 900 rupees and we will change
your plan with the payment cycle as soon as you pay.But my point is that when i asked for services and plans than why did
they did not response.Please help people who are indulging in such things.I have not even used my device and its just the rent that
keeps on increasing day by day.I am working at sonepat and my home town is new delhi and I cannot go to cannaught place for
submitting payments or doing adjustments.I have been mislead by tata photon and I want this complaint to be attended seriously.

on the morning of 30 november 2012 i got a call from delhi that a compalint had been filed against me
Regarding overdue of the bill and today is the last date for my notice. But i haven,t got any notice ir bill overdue notice any calll nothing from the company nothing ihavent recieved. They didnt informed on the phone even. They tried to humilate me on the phone that you have to suffer if you dont pay the bill, they tried to mentally harrrase me. I have paid the billl to be on the safer side. But mentally im not feeling ok because this is first time in my life i got a calll from a court.

What can I do ? Please suggest me something

sir
my tata photon whiz always show no network last 3 month .when i contact to your office they said to resolved the problem soon but till now i have that problem .what is remedies for me about such problem. pleas convey me

sir,
my pre-paid tata photon+ no was [protected]
i had purchase in October-2011,at last i had e-recharged on[protected] at time 21:24:40 pm for rs 1500 for 3 months but unfortunately on[protected] it was disconnected i was many time told that to reconnect but no response to the other side and hence my money worth rs 1500 got stuck.
i have slip copy of e-recharge,but other side told me i can`t help you .that are unable to process your request as your connection has already been disconnected on 01-Nov-2012 due to negative verification.

i understood but this is not a right way to deduct my balance without any pre information
when i got a call for verification in April 2012 about my identity problems.then i had submitted my whole document in tata photon + office .who where situated in vasihali sec-4 GHAZIABAD.(tata indicom) then they told me everything will be settled and thereafter i used my tata photoN+ as usual but after three months it was disconnected .when i am recharge in Oct-2012 after recharge i am use only three days .

thnks regards
MANOJ KUMAR SINGH
[protected]

How bad is Tata tele service - Please have patient to go through the story

I took a new Photon+ connection by handing over all the documents on 3rd Nov 2012 and I got the data card on 7th of Nov from one of your representative from Koramangala head office (near to Adugodi police station) Bangalore.
I got the Photon+ number ([protected]) only on 12th Nov which was not activated or with some problem......and I raised the complaint on the same day itself.
On 16th Nov, I got message that the problem has resolved.
Even though the number got active on 16th Nov, still I am not able to connect to the Internet. (I am hearing from customer care (CC) that the device is active from 12th Nov onwards.)
I raised the complaint on 16th itself.

Since that day onwards, I was contacting CC at least 3 times per day because of not getting any respond. Whenever I am contacting CC, I am getting a reply for wait 2 hrs, technical person will call me and made me to wait as a fool till today. Also I got reply as my televarification has not yet done and I got verified every day and one day several times also.

Finally I put one day leave in my company and come down to Tata teleservice Head office at Koramangala on 20th Nov. Their I heard that my address verification as not done, and it will complete on that day. But on 21st also I was not able to connect to net and when I contacted to Head office, the person was telling Televarification has not yet done.

This drama is continuing since 16th onwards. 22nd only I got a reply from the technician.
After checking by him it has identified that my 10 digit photon number and MEID numbers are not mapped correctly.

After that they have closed my compalint without resolving problem. that day onwards i am hearing from customer care that the device is not active. Again on 23rd somebody call and told varification didnt happened he done that and told will get active in 24hrs. 24th Nov, again got a call to wait until 26th. On 26th when i contacted with CC, they asked me to wait untill 27th. Y'day they asked me to wait for today. How long it will continue??????

Who’s fault is this? How you will compensate for my losses of time and effort, my money, Datas and chances which I lost due to not having proper net connection?
Who will dare to take a new Tata connection who knows this problem?

Hi,


This is regarding the non refund of money from TATA Photon Plus for the invalid recharge that was made on 27th OCt. I have already called the customer care and written about the same to TATA Photon but they are not taking any action on this. They lodged the complaint and closed that without even taking any appropiate action. When I called them again to ask about the progress, they told the complaint has been closed. I forced them to write complaint again. Then they told me that the money would be refunded in my account on 28th Nov. Today again they called me to discuss on this. I have sent all the proof (mini statement of the bank) that the money has not been credited back in my account. But, now thay are denying that even. I have the mail acknowledgement with me.

Please help me in getting my money back. The company should pay for the inconvinience and frustation i went through since last 1 month in asking for my hard earned money to be refunded.

I'll be very greatful if you help me in this. this would be lesson for such companie who eat money like this and common people have to face the trouble.

Thanks,
Nidhi
Delhi
PH-[protected]

Hum, I wonder what will this filing to consumercomplaints.in is going to make the difference, anyway I'm filing this to help the others those who are about to trust the fraudulent companies called connectindia.in & Tata Docomo.

I bought the "TATA Docomo Photon Plus" data card through the promotional offer which i received to my mail ID from connectindia.in on 19th Nov 2012, mentioning buy TATA Docomo Photon Plus online and get Rs.100 cash back for 13 months. I was contacted by the connectindia.in executive and informed that an executive will be meeting with me regarding documentation and payment for the instrument (Data Card) and the activation will be happening in 2 Hrs. This offer really enticed me to buy one and I did on the same day itself. I was informed by this executive that if there are any issues in activation "please contact us by the number which I am calling you now" ([protected]) after that i tried to contact that executive through this number to cancel my service with TATA Docomo, I have made numerous calls to this number but nobody is attending the call so far. Sorry, I want to drop down my temper so I'm using the "F" word to scold that executive who sold the product knowing about the company and connectindia.in which is not true to their prospects and yet selling products with wrong commitments.

Coming to TATA Docomo: My big "F" word for them. It's been six days now my DATA Card is not activated yet. They have a toll free number ([protected]) through which you obviously never get to contact them, because a pre recorded IVR is requesting you to enter the 10 digit Docomo number which was received from the executive and when you enter it, the IVR will reply "Sorry the number you entered is wrong" and repeats to ask us to enter the 10 digit Docomo number. Even I tried to contact ([protected]) their sales division to get help regarding the activation but the only reply they give us is "Sir, Please contact ([protected])" and cuts the call right at the moment they finish telling the last number 1. They don't even hear what you have to say or what you are facing down by choosing their service, hum funny though when they call themselves as the prestigious TATA's.

From experiencing this kind of bulls**t service in the beginning itself I decided to withdraw using Docomo's service but unfortunately I couldn't contact any prestigious companies representatives. I have ended up with consumercomplaints.in in order to find any help in returning the product and getting assistance for filing a case against TATA Docomo & connectindia.in at consumer court. Kindly assist me in getting the help pls.

Pls note that I had registered to get my Tata Photon No [protected]
CANCELLED through multiple service request no.s:

1.[protected] on Nov 4th
2.[protected] on Nov 5th
3.[protected] on Nov 6th (this mentions a bill plan change whereas I
had asked for cancellation)
4.[protected] on Nov 7th

Needless to say, registering these "requests" required me to
repeatedly call & waste my time on the phone trying to explain the
same thing over & over to multiple call center executives, who simply
refused to understand the simple fact that i need to cancel my
subscription.

The calls were transferred to supervisers who tried to sell me
alternate plans which i clearly REFUSED. I was also told that the
cancellation procedure requires 7 days (that is a ridiculously long
time however I decided not to question it then).

I was also given random dates by call center executives e.g. one
executive told me (the call date was between 7-10th Nov) that the
complaint resolution was in process & I would get the status on Nov
21st. That was all I was able to get from her after a ten min
conversation which had her repeating one sentence monotonically 10-12
times. Needless to say, there was no intimation on Nov 21st.

In between all this, I finally received a mail on Nov 17th saying that
my request no.[protected] had been resolved. However, when I connected
my dongle today (Nov 24th) to check, I found that it was working!

I had clearly been told that charges would not be levied post my first
service request (Nov 4th). However, today I have received a bill for
the period Oct 13th - Nov 12th which is the full amount!

So here is the bottom-line: If TATA Indicom wants to provide me free
service I am fine, however I will not be paying the full amount of
this bill or any other bills that are sent to me in future!

Or else:
1. Pls send me a revised bill with the charges levied pro-rata (zero
charges post Nov 4th).
2. CANCEL MY PLAN!

Thanks & Regards
Abhinav

PS: Pls note that my mobile number has changed to : [protected] with
effect from Nov 19th. However, all calls to Indicom were made from my
previous number: [protected].

Dear Sir/Madame,
TATA Photon# [protected]
I would like to bring to your notice of the disappointing service rendered by Tata Docomo team in activating my tata photon. Something as rudimentory as activating photon which TATA Docomo does day in and day out, surprising to learn that it is still not activiated as of today Nov24th. A Gap of 3 weeks and still going strong!!! That should be a new record in the history of TATA Docomo!

I myself am a TATA employee and a patron of tata products and it pains to experience the pathetic service.



I submitted the documents on tuesday Nov 6th and and I am still not being setup and my photon is not activated.It took docomo team 2 long weeks(Nov 19th) to get back to me to inform my Image on Company ID photocopy is not clear and I had to resubmit all documents(not just company id photocopy but everything else). I had indicated that scan copy of my TATA Employee was sent to [protected]@gmail.com on Nov 8th itself in addition to the photocopy of my company ID. Why couldnot they just re use it? There was no clear answer. I asked the docomo staff that taking photocopy of my Company Badge(which is made of plastic) would result in the same image quality and what is it which docomo team would do differently this time to avoid rejection? The docomo team did not have an answer for this but just kept repeating that I need to resubmit documents. I wanted to know how they would guarantee that again my application is not rejected.


<Summary>
I really need help in expediting my TATA PHOTON Activation and a Root Cause analysis for the pathetic service rendered by the docomo staff. An assurance that no other customer would ever have to undergo my plight


Major gaps I have noticed.
1) The entire team donot have a single view of the customer. Each of them give different view(Mr. Shravan on 19th Nov told me to wait for the executive who would visit me and hand over the document this would be faster than submitting document to Docomo branch office...And today Nov 24th I got a call stating that I should visit Docomo office and hand over the documents).
2)Delay in conveying the correct message to customer (It took them 1 week to confirm and tell me that I should visit docomo office and resubmit documents)
3)They are not logging in the voice of customer in their CRM system (I had to repeat the entire story/issue with every single call center support I spoke)
4)No upfront validation. (Ex; When I submit a bank statement as address proof can the sales person not validate it and tell me instantly that it is beyond 2 months? Why should we accept it and then come back after a week stating latest statement required.)
5)They made me call up and co ordinate with a dozen staff people. No single point of contact takes ownership
No sense o[censored]rgency in responding and resolving customer complaint
6) Though I had sent scan copies of Bank statement(after signing), Photo ID, Address proof(after signing) in addition to hard copies. Why is it you still insist hard copies. And even if the application is rejected because of poor image quality in Company Badge photocopy, why do you insist on other documents as well. We are talking about going green, reducing paper work, re using documents, why not let me submit only the Company badge and you re use other documents such as Bank statement, Address proof etc? Proceses are not customer centric.
7) Inconsistency in status. Till Nov 16th Docomo staff(Maruti/Girish) kept telling me that all documents are received and looks good, I should get activated any time. Post Nov 16th after raising complaint[protected] customer support team told me about rejection of application



It has been a painful interaction with the entire TATA Docomo staff including the call center customer agents
I interacted with the following people
Maruthi: Bangalore Supervisor
Girish: Bangalore Marketing onsite person
Shravan Call Center
Hema Call Center
Siva Call Center
Nikita Call Center
Rahman Call Center
Shyamala Call Center


Here is chronological list of events for your reference
Nov 6th 2012:
I had explained to Girish that I needed Photon to be activated very quickly as I had personal emergency which required me to get connected from hospital. I submitted the following documents on Tuesday Nov 6th itself.
I submitted
1 Passport size Photo
1 Passport copy
1 BESCOM Utility Bill
1 TATA ID card photo copy

Girish assured it would be activiated Wednesay max
Nov 7th 2012: Wednesday: Girish said that TCS ID Card photocopy is not very clear and that I should scan it and send. So I sent TCS ID Card electronically.Again he said that that BESCOM Electricity Bill does not have complete address and I should give an alternative address proof.So I sent Bank statement
electronically. He said it would be activated immiedately. And again took
some time and said it is of low resolution
Nov 8th 2012: Thursday: I gave my Bank statement as an address proof. He
said photon will be activated on thursday evening
Nov 9th 2012:Friday: Still not activated
Nov 10th 2012 Saturday: Still not activated.
Nov 11th 2012 Sunday : Ofcourse holiday
Nov 12th 2012 Monday: Still not activated.
Nov 13th 2012 Tuesday: Still not activated.
Nov 14th 2012 Wednesday: Still not activated.
Nov 15th 2012 thursday: Maruthi spoke to me and confirmed that documents are fine and will be activated same day
Nov 16th 2012 Friday: Still not activated. Reached out Girish who assured it would done
Nov 17th 2012 Saturday: Still not activated. I raised a complaint[protected] and Ref#M11102411
Nov 19th 2012 Monday: customer service called me up about incomplete document.Mr Shravan said that I need to resubmit documents to Docomo office. I replied that I needed it quicker and asked if I should wait for Marketing Person and personally handover. CSR specialist asked me to wait for the marketing person and he will arrange for the person to meet me.
Nov 20th 2012 Tuesday till Nov 23rd 2012: I've been making repeated calls and spoke with a dozen call center people asking the status nobody has a clue.
Nov 24th 2012 Saturday: I got a call and the person clearly instructed me to hand over documents to the branch. I wish if this was conveyed to me on monday I would have saved some time.

If I have spent so much of time composing this mail, you should understand the frustration I have undergone while following up in getting my photon plus activated


<Summary>
I really need help in expediting my TATA PHOTON Activation and a Root Cause analysis for the pathetic service rendered by the docomo staff. This is my humble request, an assurance that no other customer would ever have to undergo my plight

Dear Sir
I bought Tata Photon Plus Data Card almost 15 days back. I made the payment of device that was delivered my address on the same day.
The Deal is with Tata partner ConnectIndia.
There is one contact person Vishwas Vartak ([protected]). He nither pick up the phone and not activating my data card. As per promised, It should activated on the same day i.e. 15 days back, which hasn't been started till yet and when I am tried to contact him. He is not picking the call at all.
I have only one question....Is this the way that TATA use to sell the products. I am expecting from you to take appropriate steps resolve my issue asap.

Regards,
Mangesh

Dear Sir,

This is to bring to your notice that due to wrong information and commitments from one of the sales executives in OMNI COMMUNICATION (DEALER) in order to sell the product, there are huge discrepancies showing in the monthly bill.

As I have purchased Tataphoton stick(model no:EC-156) with photon no:[protected] & MEID:A0000036A3CA36 on 10/09/12 for rs.1,100/- from one of your dealers named- OMNI COMMUNICATION with the address- D-480, palam extention, near HP Gas Agency, Ramphal Chowk, Sector-7, Dwarka, Delhi-110077. Before this purchase I was given an offer from one of their sales executives named- Mr. Kamal Negi (mob:[protected])that the first month bill will be exempted as there is this offer running currently and was assured of rs.535/- as monthly bill after the expiry of the one month free bill offer, and one of their sales executive named Ms.Manisha had explained me the plan regarding post paid unlimited plan and she was assured of Rs.850/- unlimited plan but I request her for lower rate plan then she suggest me another lower rate plan of Rs.650/- Unlimited with one month free Plan.
Hence I went for it and bought it just because of the offer they had and the fix monthly bill amount of rs.535/-, but now when the time came to avail the offer, they sent me a bill amounting to rs.2,013/- dated:14/11/12, which is very annoying and unacceptable. On the other day dt.16/11/12, I had called Manisha, she received the call and I asked her to speak to their senior, she replied me that she will be call back but she did’nt bothered to call me back and when I called her she disconnect my calls frequently. When I called to them (Sales Girl Manisha ([protected],[protected]) and other officials Mr.Prem ([protected]) and Mr. Rahul) and I very politely explained the matter and request them to clear my bill and make it as NIL and give me a Pre Paid connection otherwise I have to move to Consumer Court but they are denied to accept their commitments. Kindly look into the matter and rectify the discrepancies with immediate effect in order to re establish my faith in their product as well as services. Please help me out of this.
Thanks.
Regards,
Manjali.
[protected]
[protected]@gmail.com
Attachment : Bill

TataPhoton+ - Tataphoton Plus demanding for payment for "NO SERVICE" given

TATA DOCOMO No/ Account Number
[protected]/[protected]
I changed my latop to MAC, and photon app was crashing on MAC. When complained, there was no action taken for a week.

The contact number/customer support is pathetic - online contact info doesn;t exist, and all the email contacts have bounce mails.
1st of all there is no proper customer care num/email add on net.
2nd'ly the complaints that I logged was closed without resolving the problem

On top of all this I got a thretening call from them...., ridiculous. Who wants to pay for "NO SERVICE"

From the day of 1st complaint I have stopped using it, as the service is unavailable, and the disconnection request is no processed by them, for which I cant do anything....

In fact I was most affected without internet service....

They can give service, sell the product with one touch, but for disconnection, they wont take request on call....
I am not interested in logging in and sending them request for disconnection, as then have closed my complaint without actually resolving, not ONE, but all THREE...

It has been 15 days since my purchase of tata photon+ device. I received a telecall from tata docomo, supposedly, and some KS Enterprises came over to sell the product, who after selling the product are not supporting me at all. Even Mr.Gourab Ghosh has not been co-operative in any manner who claims to be from tata docomo to resolve my issues. I am highly dissatisfied and annoyed with this service. I have tried reaching at[protected] ,[protected] ,[protected] [protected]@tatadocomo.com, gourab.[protected]@tatatel.co.in, service.hw.[protected]@huawei.com but have received no support. I am at my wits end as to what should be done.

Aditya Passary
[protected]
MEID : A0000036A395C0
pESN : 80C18CD8
S / N : A4G5TA[protected]

MODEL : EC156

sir i have purchased tata photon plus 20 days ago but till now it is not activated........customer care has called me atleast 5 times and told that your photon is activated within 30 minutes...but it is not activated....daily the customer care is calling me and saying that it will be activated within 30 minutes but same problem occurs....i hav taken connection from ( park circus office---kolkata)....the verification message has come to me and it was written there that to start internet browsing call customer care but when i am calling customer care then he is saying that your verification is in pending....now what to do i can't understand......please help me.....shubham kumar..photon number---[protected].

when i was studying in Guwahati i bought tata photon plus after i graduated i went to the bharulumukh office and told them to terminate my service ... after i reached my hometown the service was still up and running .. i paid the bill for some months and went to Dimapur office to terminate the service ... but they wouldnt ... so i stopped paying the bill and asked them to terminate my service then i will pay the bill they agreed i did pay but it kept repeating , so i stopped paying the bill ...i stayed at a rented house when i was studying at Guwahati. the owner called me and told me i had received a court order. i called customer service and they werent much of a help... i am still confused should pay the bill? what if they still continue to send me bills ? My account id is[protected].

Cheating and Fraud Case to Amt., Rs.1700.

Sub- Complain/Fraud Case Against Mr. Ravi (Mob.No. [protected] & Mr.Girish (Mob. No. [protected].

My name is Borlakunta Thirupathi. I purchased the Tata Photon PLUS data card (Prepaid) on 23rd OCT 2012, Whose Tata Photon # is No: [protected].

I was promised by Dealer's sales executive Mr. Ravi that it will be activated within 24 hours of purchase.Before purchasing it, I asked him many times, that if he cannot get it activated within 24 hours then there is no issue just,

let me know I will purchase it from somewhere else, because I had very urgent requirement of it at that time, since I had since I had some important works.

But always he promised me that it will be activated and I can trust him. On his commitment I purchased the data card (Prepaid) and paid the complete amount and documents, what I was asked for. But it didn’t get activated at same time when I was promised by Mr Ravi. I waited for next day.The activation is same position

I also contacted Tata Photon customer care they informed me that they did not get my documents from dealer

Ar Comminucations
Plot No 1617, Siri Enclave,
Ground Floor,
Ayappa Society,
Opposite To Indian Oil Petrol Pump,
Madhapur, Hyderabad - 500033
+[protected]

Its 14th Nov today and still my data card is not working. I tried to contact Mr.Ravi many times but most of the times he said that i will be activated either put it on hold or disconnect it. I am totally frustrated with deal's wrong promises and their services would be?

And Also at the time of Purchase i asked him to provide Invoice of tata photon, he said that invoice soft copy will be mail to your personal e-mail id, Still now i haven't received any Invoice form them.

My tata photon device was activated temporalry with temparary card on 30 OCT 2012 and it worked only for 3 days on morning of 3st nov it stopped working again, When I contacted customer care of Tata Photon, they told me that this device is not registered with any name.I was totally surprised that how its possible. MR. Ravi said that i was already activated I

I Asked Mr. Ravi to Provide Prepaid connection, without Any information he done that as Post paid connection, This information i came to know after consulting my nearest Tata Docomo Outlet. And my Proofs which i submit to Mr Ravi And Girish it was not submitted to Tata Docomo Company yet
Now I do not want the Fraud service anymore and need my total amount Rs 1700.00 back. Please return the amount with Executive Ravi.

Please Accepect my case and Take Action on Mr Ravi and Girissh.

Sincerely

Thirupathi B
Plot No 302,
sri Laxmi Enclave,
Beeramguda,
hyderabad
[protected]