[Resolved] Tata Photon — No complaint listen till yet. | |||
Me To customercare.[protected]@tatatel.co.in 14 Nov Hi, I am user of Tata photon number [protected], From last 4 months i am fedup of your service and now i don't want to continue with your service.As I calld your call center many times for complaint regarding tata photon speed .they put phone on hold and after that phone get disconnect, This happens many times .When your executive call for bill payment and when i told them to please resolve my speed issue of photon. They cut the phone and when i request them to please make my talk with senior manager.Again they disconnect the phone.I mailed many times. I don't understand what exactly problem Tata company have . I will definitely sue on your company for giving bad customer service after taking money in consumer court .Your services making me not to pay your bill. Thanking You Warm Regards Deven Chawla To customercare.[protected]@tatatel.co.in 16 Nov Hi, Received call from your customer care center no. [protected] in morning.In 5 mins conversation he was not having any specific answer to give me .They are just selling packages, If speed is low take this package or that package.They are not problem solver, only they are plan seller and in end they cut phone.If you have recording you can hear, How trained your employees are who disconnect as they have no answer to give. Thanking You Warm Regards Deven Chawla Me To customercare.[protected]@tatatel.co.in Nov 21 at 12:48 PM Hi, d Received call from [protected], [protected] yesterday as well as Today.They Don't have any answer of my my question and they disconnect the phone after hearing my voice, I think they afraid of me, that's why unable to talk . Please take your bill amount and i want to close my connection, So kindly return the price of tata photon and take the bill.I don't want to continue with your service .Worst service i have seen in my life. Thanking You Warm Regards Deven Chawla Me To customercare.[protected]@tatatel.co.[protected]@tatadocomo.com Nov 21 at 2:23 PM Please find screen shot and the my previous mails i did in communication.Please find my complaints screen shot. Thanking You Warm Regards Deven Chawla Show message history 3 AttachmentsView allDownload all Me To customercare.[protected]@tatatel.co.[protected]@nic.[protected]@tatadocomo.com and 1 More... Nov 21 at 4:54 PM Hi, No complaint is listened till now.No reply till yet.Please check my mails i have sent.Please see in this matter.fed up with Tata services. Thanking You Warm Regards Deven Chawla ddgpg-dot To satya.[protected]@tatatel.co.inMe Nov 21 at 5:17 PM Show message history Reply, Reply All or Forward | More Me To customercare.[protected]@tatatel.co.[protected]@nic.[protected]@tatadocomo.com and 1 More... Nov 22 at 3:38 PM HI, With out any of my permission They cancelled my photon.Kindly revert with whom permission they cancelled photon. They Don't know how to resolve the problem, So they simply Cancelled the photon.If you have done this then great, Kindly return my Device Amount and take your bill.Thank's for giving wonder full service. Thanking You Warm Regards ddgpg-dot To satya.[protected]@tatatel.co.inMe Nov 22 at 4:30 PM Show message history Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
Complaint is not listened till yet, After so many months still on "will resolve" condition, Let see how it will get resolve.
Reply
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata executive caller was misbehaved with me very badly.I also complained but no one there to listened me.
"Dear Customer,
As per the discussion over call on [protected] regarding the slow speed and billing issue we would like to inform you that as per our records we found that your Tata Photon device bearing number [protected] is under TSP nonpayment and the complaint docket number[protected] has been registered with the resolution date as on[protected] and no issue now.
For any assistance mail us at [protected]@tatadocomo.com
Thanks and Regards,
Customer Care
Tata Docomo.
"
As per the discussion over call on [protected] regarding the slow speed and billing issue we would like to inform you that as per our records we found that your Tata Photon device bearing number [protected] is under TSP nonpayment and the complaint docket number[protected] has been registered with the resolution date as on[protected] and no issue now.
For any assistance mail us at [protected]@tatadocomo.com
Thanks and Regards,
Customer Care
Tata Docomo.
"
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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