Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
8003
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
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711
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406
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340
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Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
24%
Complaints
8003
Pending
0
Resolved
1878
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (504)

Tata Sky Complaints & Reviews

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Tata Sky — fraud by the technicians and dealers

 Vphalke on Oct 9, 2018
Sub id [protected]
Vijay phalke
For no reason my balance was deducted by your technician. I was informed by your mumbai office that we are privileged customers and nothing will be charged. It was your side technical issue i have non recording hd box n was getting recording message again n again which made the screen blank for sometime.
Technician came without telling us changed the digicard n deducted 300/- from the balance. Kindly take action n refund the balance.
Technician uday raj mob. No. [protected]...
Complaint comments  Read comments [9]Complaint category Entertainment and Recreation

Tata Sky — not able to watch sony channels

 NisargShah13 on Oct 8, 2018
We have paid for full
Package including sony channels for a year and so it has to be there. You can not remove those channels from our list of channels of package when you have already took money for.

We love to watch all
Sony channels and now from last few days we are not able to see them. Please re-activate all those channels
Which are already there in list of channels of our package....
Complaint comments  Read comments [5]Complaint category Satellite, Cable DTH TV

Tata Sky — discontinue of channels without intimation

 frankieashish on Oct 8, 2018
Discontinue of many channels which we already paid in six month recharge
My rmn - [protected] and subscriber id is [protected], i call many time to tatasky representative, he told he take my request and soon before evening is start on my id but still its not available.. Its look like very bad services and personally i am not satisfied from tata sky services, i want fast and proper action from them....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — complaint number 1843zh4p

 ca_puneet_jain on Oct 7, 2018
Dear Tata Sky,

My name is puneet jain and my registered mobile number is [protected]. I am the registered user of sports dhamaka pack. I had recharge annually yearly package of Sport Dhamaka with a sum of rS 6315 in September 2017 and the plan was expired on 30/09/2018. I have recharge for the next year subscription on 16/09/2018, which was originally expired on 30/09/2018 for annual sports dhamaka pack 15 days in advance.

After my recharge i have enquired from tata sky team that i have recharge for another year, but still the system shows my tata sky validity till...
Complaint comments  Read comments Complaint category TVs

Tata Sky — channel canceled without intimation

 prudhviraj01 on Oct 7, 2018
I am using tata sky having a tata sky account (Id[protected]). Past 6 days i am unable to watch the sony bbc earth hd cahnnel which i subscribed. I called to tata sky customer care people regarding the issue. But they are canceling my call during my conversation and they are not properly responding. This is the way they treat their customers. Please take a action on them....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — additional connection

 ANNAVARAPU SANKAR RAO on Oct 7, 2018
Our tata sky id number is [protected]
On 15th sep, 2018 mr. John (Cell no;[protected]) rep of appco has to my house and contacted my family members regarding additional connection and paid rs.1550-00, i have received a phone call on 27th sep they will depute the person and install the connection but so far no one come to my house and not installed, today we have contacted to mr. John and he is roughly speaking and to us if you want to give a complaint give we don"t bother.. This is not the way to speak to customer..
We request concern authority to give the connection immediately and...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — I am not able to see the channel so during that day cut my balance so increase the due date of 70

 1125565661 on Oct 7, 2018
I am pralhad yadav and my tata sky id [protected]. I reacharge on 28 sept. 2018 of rs 220. But i am not able to see the channel any one. And tollfree no. Of tatasky is not answering on i call to them& 70 ₹ cut from my account. So please give it to me return or increase the due date of over the reacharge. And please provide a good serive to the coustmer. And as well as soon give me replay on my complaint....
Complaint comments  Read comments Complaint category TVs

Tata Sky — not providing a good service to customer

 1125565661 on Oct 7, 2018
I am pralhad yadav and my tata sky id [protected]. I reacharge on 28 sept. 2018 of rs 220. But i am not able to see the channel any one. And tollfree no. Of tatasky is not answering on i call to them& 70 ₹ cut from my account. So please give it to me return or increase the due date of over the reacharge. As well as soon give me replay on my complaint....
Complaint comments  Read comments Complaint category TVs

Tata Sky — hd channel removed

 anitasr on Oct 6, 2018
Subscriber id [protected]
On 22sep 18 spoke to agent kranti and taken yearly package of ultra pack for rs.4250 plus hd chanel for rs. 1925 total paid rs 6175 thereafter they changed my due date again after complaining they correct due date and removed hd channel
Now infact few chanel from ultra pack also been removed, if you want to spk with senior member they keep on hold for long and if ask them about clarification they disconnect call,, this is terrific call centre...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Sky — my tata sky is showing "set of box needs to be paired

 Tanxeel Riyaz on Oct 6, 2018
I was not using tata sky for months but recharged today and now it is not working.
Set of box is showing needs to be paired. Please fix this imidiately.
It was not used for months now recharged but its not working.
Also it got updated initially still not working.
Tried to restart it couple of times and also did reset the set of box. Still showing error.
The set of box needs to be paired....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — forgot of password and registered mobile no

 Erington on Oct 6, 2018
Hi im a tata sky subscriber, actually my problem is that i've forgot the password and the RMN, since i no longer use that particular no for a long time and know i'de like to add some channel in my subscribtion, which i couldnt because i cant remember the password and the RMN... Hope my problem be fixed as soon as possible......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tatasky Dth — no sony sab hd channel telecasted despite of having an annual pack subscribed

 kevin8 on Oct 6, 2018
I have been using tatasky from the past 4 years and till date had no complains regarding their services inspite of having an annual pack subscribed for some reason they have removed some of their channels like sony sab hd which is the most watched channel by my family without any prior information. I have been calling them from the past 6 days and every day i am getting a different reply....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — set-up box no signal

 ashok mallick on Oct 8, 2018
Helpline no not working. Toll free no telling per min RS.2 to be charged. Last six day non ops. 2 time called cc. Virus on set-up box, do it 2 Hr. Update going on. Switch on/off. Mis called on reg mob no SMS. Visit charge RS 100. Refund last 6 days money. We are not used. Do it else we think for migration.while switch on TV with DTH screen shows, please wait set-up box is connecting. After that it shows cloudy weather, virus effect, signal not receiving etc. Toll to date your toll free no not working. First complain replying that your text is very small. Extend it. It shows your effeciency of service....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — installation dish tv

 kolluru71 on Oct 5, 2018
Subscriber id: [protected] i have paid 3300/- against installation of dist tv vide address h. No.823, gottimukkalavari street, rama krishnapuram, vijayawada. A message came to me to installed within 24 hours but till this time 05.10.18 (20.30) hrs no body responded me.in the morning one phone call received about the availability time 6.30 pm on wards. But no body responded. If you send sms to install within 24 hours then what is use....
Complaint comments  Read comments Complaint category Government Organizations

Tata Sky — tata sky box name and address change

 Gangadhararao on Oct 5, 2018
Hello sir.
I have a tata sky setap box but it is other person name please chenge the my name and address please chenge the details. I buy the new tv but i don't no cable connection i want tata sky connection please chenge the details i request you. How many days in clear the complent.
Name. A. Gangadhar
Santhinagar 2
Kailasapuram road.
Visakhapatnam
Pin.530024
Contact no.[protected]...
Complaint comments  Read comments Complaint category House, Apartment Rental

Tata Sky — channels not showing for the last 6 days.

 RAJ SINGH SAROHA on Oct 5, 2018
Customer id: [protected]

I m regular customer of your company for the last 10 years. For the last 6 days, sony tv channel & aajtak tv and more are not showing. We have given number of missed calls to your given number displays on tv screen but till date it is not restored. If this will continue than we have no ulternate but to switch over to airtel.

Please get it rectified immediately otherwise we will not recharge it on its renewal date.

Hoping for an early response.

R. S. Saroha
[protected]
Customer id: [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — channel is not showing

 rakshit pobaru on Oct 5, 2018
My user id is [protected] my sab tv channel is not showing last 7 days i try lots of time call in call center but not response any type so please help me i try so
Many time in help line number of tata sky but all time is only one answer we will call you in some time now i dont want to try more so please slove my problem sab tv is working any how so pls help me...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — service man who came to install my connection

 Deepika kataria on Oct 5, 2018
I had taken a new connection of tata sky few days back that man who came to install tata sky had stolen my money from my house. These guys are not at all trust worthy we trust on the company that’s why we allow them in our home but such types of incident creates fear in the mind of the customer. And now if tata sky company calls me for sending their guy for new installation i never allow them in my home these guys are not trust worthy u guys have to take their police verification their id proof because if a guy can stole money from others house he can also do murders etc so this is very risky...
Complaint comments  Read comments Complaint category TVs

Tata Sky — tata sky balance deducted but account not recharged + customer support doesn't respond well

 Shweytank on Oct 4, 2018
I tried recharging tatasky account, my balance deducted from bank account but tatasky did not recharged.

I called them twice on helpline number twice but ended up adding frustration .

FIRST CALL: After hold for 20 min on their helpline number the customer support office connected, I explained him the problem also shared the Transaction ID but he transferred the call to some other technicians and as usual the call went to hold state playing auto wait music and after 33 min of wait the call automatically got disconnected.

SECOND CALL: Hold time of 22 min...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — money did not received even after 30 days

 Harekrishna Dehury on Oct 4, 2018
Hi All,

I made a Tatasky recharge of 14789.00 mistakenly. Then I requested to refund the amount to my account, which Tatasky representative did on the same day and informed that it will be credited within 7 to 10 working days. But here after 20 working days, I have not receive the amount . Every time i can, they says we are transferring the call to accounts department but after keeping me on the queue for 20 min, they disconnect the call. I don't know how to get the money. Need help.
Below are people I have spoken to and complain no.

krishna ---Bhavani---17LNNAOL---17YFDMNM-...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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