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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Tata Sky reviews & complaints page 2

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S
shikha1123
Jul 30, 2023
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Unauthorised addition of channel without permission

I got the attached message on[protected] from TATA play saying that a paid News channel has been added to my account, which I obviously didn’t add. It was added automatically and amount deducted from my account. The same News SD channel is already Free, why would I add a paid HD one. It affects my payment due date which was 6th Oct and got changed to 5th Oct due to this incorrect addition.
After chasing customer care for a week,...
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P
Priyansh vala
Jul 14, 2023
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Rs 300 has been wrongly debited from my account .

Address:Gandhinagar

Dear Sir
As your technician had swap the set top box on 7th July, I was charged 400 for it.

But today I get a message that 300 rupees have been charged for the card.

this happened on the 7th july, the technician who broke the card, broke it because he was putting the card in and out again and again.

And he had confirmed that this card is broken from my side, so you will not have to pay...
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R
Roshan192040
Jul 5, 2023
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Error code 02 about digicard

Address:NHPC RANGIT POWER STATION SOUTH SIKKIM

Ia have tried all the queries including cleaning resetting and all.then also the problem is there my subscription I'd is [protected]
Card is given by not available ....
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Y
Yogesh Domale
Jun 18, 2023
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Set top box not working

Address:Pune

Remote instruction not taken by set top box...
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Address:House no 38/795 ,Hemunagar near hanuman rice mill torwa bsp C.G

Hi team, I have recharged tata sky of amount 337rs but it is not being reflected on my account in tata play app neither is has recharged on the dth box ....
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N
Nikitagol
Jun 4, 2023
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Tata Sky Set Up Box

I've been trying to reach out to the company through email id and toll free number. But there is NO response. There is a sound issue in the set up box, request immediate assistance. Please send any technician to solve this....
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S
spirit guru
Jun 3, 2023
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Recharge to deactivate account

I have recharged Sub.ID[protected] with Rs.500 on 2/6/23 and transaction number XT[protected]. I was later realised that I paid for the cancelled set top box. Please refund the money into the card account. Thanks...
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J
Jkaur110
from Mumbai, Maharashtra
Jun 2, 2023
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Tata sky not used and deducted the balance

Address:Mumbai
Website:Tata sky

I had a word with their customer care now at 7.20 and i explained them that i was not in Mumbai due to certain death in the family from 10 may to 30 may and it is showing in their system that the tv is not used.So when i came back to Mumbai it asked me to recharge the tata sky package.So i request them to refund that amount as I have not used.The lady was too rude and she disconnected the call.Plz look into this matter....
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M
mallick2
Jun 2, 2023
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Balance Deducted my Account With out Information

Address:Vill- Java Katwali Java prymari school

Dipak mallik

This Id-[protected]
was booked Dear sir
please Check name Dipak mallik .purchases 3000 new connection -05/03/2023 5:45:26 Pm
& Activated on 05/03/2023. Customer booked Bengali hindi super value pack which should charge him 235/- monthly. At the time of installation ISP added some extra add on packs and Mobile Binge without customer's permission. Even they didn’t inform him about this add-on...
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Subscribed channels and few free news channels are not working.called couple of times to customer service but no resolution.it is frustrating.sometimes hd channels don't work and now sdbalso not working.
Digital no:
[protected]...
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T
Tuli Dey
May 26, 2023
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No connection for the last couple of days

Due to a thunderstorm, our Tata Sky hd box failed to get any connection for two consecutive days. Numerous complaints have been lodged to a Tata Sky technician whose number we had received from the Tata Sky Customer Care. Despite promising numerous times he will come, ‌ he never did. Such deplorable customer service is completely unexpected from a company with a reputation as yours. Please address this situation and do the needful as quickly...
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M
Masum Mondal
from Bahula, West Bengal
May 26, 2023
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Service Request Fraud

From May 23, 2023 my Set Top Box is not receiving any signal and for solving that problem I raised a service request on May 24, 2023 in Tata Play app. Request Id is W0#1-4H8R8BEE. It was told technician would visit my place on May 25, 2023 within 9a.m to 12p.m.
On May 25th, 2023 at 10:38 am I received a sms on my registered phone:
"Dear Subscriber, Tata Play Technician visit for WO#1-4H8R8BEE is scheduled."
No one came...
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A
Adrish Roy
May 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my bank account but recharge not done

Address:Santacruz,Mumbai

I recharged my tata sky account on 5th May, 2023 for Rs.100 using Google pay. Transaction was successful but it was not showing in my account and also I didn't receive any SMS confirmation. I complained to customer care but they said it's not their responsibility as they didn't receive the money. But my bank statement and Google pay history shows that transaction is successful to tatasky Paytm account. I mailed them attaching the screenshot...
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A
Adrish Roy
May 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my bank account but recharge not done

Address:Santacruz, Mumbai

I recharged my tata sky on 5th May, 2023 for Rs 100 but that didn't show on my recharge neither did I receive any SMS confirmation. I contacted the customer care and they responded saying it's not their responsibility. I e-mailed them too. But they simply said it's not their responsibility....
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M
Muneswar
Apr 29, 2023
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Service technician Fraud (not changed any part)

Address:Plot No 503 A Sri Ram Nagar Colony Kondapur Hyderabad 500084 Telangana

Date of Incident : 28.04.2023
Client Number : Mr. Ganesh service technician [protected]

Amount taken Rs.300 without any change part.

Resolution required: Refund Rs.300

Problem: Yesterday i have taken service request through tata play customer care due no signals in television. They send service technician for attempt the TV dish service due no signal (rain). Technician came attempt the service...
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P
pralhad bhoir
Apr 28, 2023
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Third class service provider

Address:pralhad bhoir,dhanaji bhoir house,balkum no.3,Thane

Please do not buy tata sky becuase of his service is very bad and his customer care is close complaint without resolve.
Because of 10 days TATA SKY shut in my home and i am three user customer in house but they are not resolve my netowork issue problem till date-28.4.2023.
Once again request to all don't buy the tata sky.
This is my mobile no.[protected]...
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R
rajeevb1
Apr 26, 2023
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Data Privacy

Tata play is sharing customer information with non customers. I am getting email about and account number [protected] belonging to some Jageswar Bora and the recharges he is doing. I have not been able to figure out if the recharges are coming from my account yet. I have called customer service but every time I talk to them their system is down and they do not escalate to their manager. Nor they do they write down the information to call back....
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A
AyanGupta2023
from Pune, Maharashtra
Apr 23, 2023
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Internet was down for 22 days, horrible experience

Address:Koregaon Park, Pune

Recently I had some horrible experience with Tata Play fiber. I made my usual recharge on last month but after that my internet was out for more than 22 days. I raised multiple complaints and talked to several agents, but nothing. Only yesterday my internet was back online. But as I talked to them earlier I was promised that my validity would be extended to 22 days as there was no connection. I do have the call recordings with me if proof...
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L
Lyon Marak
from Tura, Meghalaya
Apr 20, 2023
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Account deactivated despite recharging twice

On 12th April 2023, I recharged my tataplay binge of Rs 949 but still it was shown deactivated. So i recharged my account again of Rs740 thinking that itll work this time but still it was shown deactivated. So I called the customer care number and they assured me that itll be resolved within two hours. For the past 7 days Ive been calling them everyday thinking they will resolve the problem but the only thing that I got in return was false...
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P
PramodKadam
Apr 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata play debited Rs 349 automatically without any consent, credit my money back

Tata play debited Rs 349 automatically without any consent, credit my money back...
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