Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
8719
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1410
down
626
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745
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474
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296
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417
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268

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
15%
Complaints
8719
Pending
0
Resolved
1322
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (475)

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Tata Sky Complaints & Reviews

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Tata Sky — duping customers to take packages and hd connection

 Madhulika Mitra on Jan 13, 2018
Our tatasky connection was not functioning properly. We called tatasky helpdesk, who very promptly sent their technician home. He fixed the problem, then started pushing and asking my parents to take a new tata sky hd connection. He started by the connection is very old, you should change the box, and when my dad did not budge, they went till the extent of stopping our services temporarily to scare us. When i threatened i will the tatasky hepdesk again, magically our services resumed. And he was constantly on phone with his boss - ms saritha, who was all the trouble maker. When we finally did not...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — change my name & add

 Zulfi Boz on Jan 12, 2018
Dear sir,

My name is aziz hussain, i have purchase a tata sky dth, due to some issue i have change my name & address details on my connection.
Old connection details are as belows -
Customer id [protected]
Name - tashi tamang

New address & name
Name - aziz hussain
Add - chuchot shamma leh ladakh
Ph - [protected]
Kjhfdndjfgjkvfdlkvdkekrlsgfmklkgfnmlkfgkm'gfigr;mlefogs;klhfkpo
Htzdbkm'hfdokpfbk'zhdfjp'zthedmdnfmkhfopethzdmdzhfkbphzdm, gnfok[thzl;gdlktzm;lgpoherrv;gldvflgogdffd'g...
Complaint comments  Read comments Complaint category Education

Tata Sky — wrong subscriber id setup box installed at our place

 Saie Tambe on Jan 12, 2018
On 22nd dec, 2017 we took new tatasky connection at our mumbai home. I got one subscriber id : [protected] from tatasky, but on our tv screen different subscriber id. It happned only because tatasky servicer engineer has installed wrong setupbox at our place. I m taking followup with tatasky since 22nd dec, 2017 regarding this but still not any single action took by tatasky...
Complaint comments  Read comments Complaint category Other

Tata Sky — unable to view ten 1 and ten 3 sports channel in bumper pack

 Mangesh kamat on Jan 12, 2018
Subcription id : [protected]

I have subscribed bumper pack with rs 4675/- and hd access fee rs 1925 (Annual) in last week and i have been told that under bumper pack, i will be be able to view all sports channel. However, even after repeated call to helpline (12 to 15 calls), i am unable to view ten 1 and ten 3 sports channel. Even your technician has attended thrice but my problem is not solved yet. With each call, i am assured that the problem will be solve but i regret to mention that still i am suffering with the same problem. Now i left with no other alternative but to lodge...
Complaint comments  Read comments Complaint category Sports & Recreation

Tata Sky — negligence by your technician id 1020915060

 Rikabchand on Jan 11, 2018
Your technician had come to repair id no [protected] at about 1 pm in our building, while doing his job with negligence he has disturbed our dish (Umbrella) so we are not receiving any signals from then, now we had called tatasky to solve the problem but he says that my account will be debited for solving the problem.
Now i request you to solve the problem at your cost, don’t put charges on me for the negligence of your technician.
Waiting for a justification...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — dth

 Rajnikant Mistry on Jan 11, 2018
Hello, i buy new connection from online for my house at satellite ahmedabad from your agent come for my house but he didn't conceal wireing. Open wireing not allowing in my society it ready pipe for conceal so iam doing more than 20 phone from my office but your agent not cooperate and taken back all dish setup box etc i am age about 68, my mobil no [protected]...
Complaint comments  Read comments Complaint category Computer Software

Tata Sky — billing against installation of tata sky dth [Resolved]

 gnhhotels on Jan 10, 2018
We would like to inform you that tata sky dth 11 id’s of 44 box payment paid to you against installation for the same but till now you are unable to deliver us the bill for the same, due to that a problem occurred in our settlements of account.
Therefore you are requested to kindly provide us a copy of bill for the above subject cited asap.

Warm regards,

Sanjay mohan
Engineering

22nd mile stone |national highway 8 | new delhi, india |
T: +[protected] | m : +[protected]/ [protected]
E: engg@gnhhotels.com w: www.gnhhotels.com...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky connection not done and house internal cable removed by tata sky. operator

 Mani kant pandey on Jan 10, 2018
Hello
I have asked for tata sky connection at my rental house at bathinda. My coustomer id is [protected]. Opeeatoe camr at my house in evening at around 06 pm. He told to my wife that if you want to install ur device today only then i will do wrong connection so better to install ur device tommorrow. And he scold my wife also. After some time he started the installation in evening and in hurry he removed the cable which was installed inside the wall by my house owner. And in between he stopped the work and run away from the location.
Connection was not done yesterday and wires was...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — reliance digital tv to tata sky migration (balance not transfer) tata sky id: 1248257055

 mohdfarhanset on Jan 10, 2018
Dear team,

I had migrate to tata sky from reliance digital tv (Reliance dtv id :[protected] on 2 nov 2017. I have a yearly subscription which will expire on 18 may 2018. And i bought this plan for rs.3240/-.

At the time of tata sky installation your executive said within 4 to 5 days the balance will transfer to tata sky but till now it's pending.

I had a word with tata sky customer care many times but every time they close my complaint without give me any solution.

Thus request you to look into the matter as it already take too long...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — for your info i still need to get back first month free for english entertainment pack

 ashok dvs on Jan 9, 2018
For your information i still need to get back first month free for english entertainment pack

Please take action against these below people for following up with the below subscriber id [protected] though intimated them multiple times no response till now

These are the candidates of tatasky
Bhavana
Suchitra

And prasanth (Called on 9th november and 5.30pm), this guy is arguing that there is 80 rs given freely from tatasky

Please fire these # from your support team for arguing with customer for refunding my money

I need a...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — unethical payment and unauthorised charges

 Sharda Sharda on Jan 9, 2018
I got a message today stating that tere was a additional channels ten 1 added where as i had never added it
I called up the contact center @2:53 am and tried to explain the person but he was least bothered and asked me to call back
He was very casual and when i asked for a supervisor i was denied first and then was on hold for a long time

This is a pathetic service...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — for your information i still need to get back first month free for english entertainment pack

 ashok dvs on Jan 8, 2018
For your information i still need to get back first month free for english entertainment pack

Please take action against these below people for following up with the below subscriber id [protected] though intimated them multiple times no response till now
These are the candidates of tatasky
Bhavana

Suchitra

Deepak

Anirudh

And i need to get back my first month english entertainment pack which is activated and though immediately on same date requested to deactivate not done on customer support team by the so called...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — termination of dth services on tata sky subscriber id 1250268776

 Gauri Shanker Mohta on Jan 8, 2018
Kindly note that i was a reliance big tv customer bearing id no.[protected]. You had advertised in big tv that services of reliance digital tv will expire in november 2017 & that you have tied up with big tv to transfer the entire balance in new tata sky a/c. To be a tata sky subscriber you had requested to give a missed call on [protected] before 18/11/2017. I did accordingly & tata sky service was provided to me vide id [protected] on 04/11/2017. But my tata sky service has been withdrawn since 03/12/2017 saying my balance has expired. Kindly note that your tata sky services were given to me on...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — correction of my postal address ref. bills sent

 badal roy basunia on Jan 8, 2018
As per the last account statement received from your end it is found that my address is incorrect. I have already communicated the same prior to the renewal of my yearly bill amount. No fresh fresh statement is received till date, as such i could not know whether my postal address is corrected or not. Please arrange to correct / rectify my postal address as given below
Tatasky id no.. [protected]
Badal roy basunia
Senpara south
Near sandipan byayamagar
Post & dist. - jalpaiguri - 735101...
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — super lnb cost - 1200! [Resolved]

 e380813 on Jan 8, 2018
I have tata sky hd+ box with inbuilt dvr (3 years old purchased set - subscriber id-[protected]). I was facing no signal issue for all hd +1 channels and in case of recording 2 simultaneous programs the recordings were not happening while company claimed 3 recordings with new firmware upgrade. Today i raised an work order with tata sky - wo#12fg4il4 for service to address the same as i normally always go for annual pack (Including hd access with transfer) while still not able to utilize the basic services for which i was paying.

Post analysis, technician told me to replace the lnb...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — set top box

 ramakant_dadhich on Jan 7, 2018
Respected sir/madam,
I am using tata sky set top box in my t. V. From last six year but every year satellite problem are creating in set top box and every year set top box are changing by your technician also and we are paying huge money regarding this. Today i had online request for this problem and your representative had come for this and tell us "your set top box has been damaged and you will charged 999/- for new set top box"

Sir, this system is not better because i have already paying to tata sky by every recharge then every year new set top box purchase is impossible...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — set top box never gets signal

 Sugandha Chaurasia on Jan 7, 2018
I'm living in an area where signaling should not be a problem. It's been 3 months since i have taken tata sky service and have faced technical issues 4 times. I keep getting error saying set top box not receiving signals because of bad weather situation even if the weather is good. While calling customer care support number, customer care representative keeps talking unnecessary nonsense saying recharge this and that package without giving any concerns about the actual issue. They keeps you on hold for 15-10 minutes if you make them listen your issue somehow and they listen and drop your...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — dth hd connection, unwilling to understand

 Krishnan Ramesh on Jan 7, 2018
I have paid rs. 4560 towards platinum south hd valid until 5 july, 2018 through online mode. I have opted for one tv only at the time of payment.
Ref. Id [protected]

I received a confirmation sms on 5 january, 2018 for the payment made as above.

To my surprise, the connection has been deactivated and calls made to the help service have not been of any help.

Earlier on, we had subscription for two tvs. However, we have now opted for one tv and tata sky staff are unable to/refuse to understand this...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky misbehave on the phone

 Samavedula Phanendra on Jan 7, 2018
I raised the request with tata sky for remote. I away i got a call from nizampet branch and she misbehaved and talked very rudely to my wife. Is this the way tata sky people talk.

Her details i do not know as she did not provided her name but as per true caller
Kalyani mahish
Mob no:[protected]

I had a chat with tata sky to raise a request for remote control. She took my request and then i closed the chat. Then i get a call from malkajgiri but they found my current address is nizampet. So they diverted the call to nizampet tata sky.

I went...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky against new hd box with remote and digibooting card

 Upendra Bhawani on Jan 7, 2018
Complainig since 05/01/2018 which is seems to be cancelled for no reason
Wo#12dz2ehd
Wo # 12dzjzcp
Wo#12eod567again cancelledfor no reason. Code 551382
Again fresh complain given
.
This is troublesome for a senior citizen. Who makes many calls for the same about rs 100/- must have gone who is going to pay as i am retired.
They give all useless informaions withou solving the problem.
Every time they send msg. Give timings but nobody turns up.
Should i change to other service provider.
Pl. Let me know....
Complaint comments  Read comments Complaint category Other

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