Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 18%
Submit a Complaint
9043
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1559
down
668
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835
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373
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512
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320
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453
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Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
18%
Complaints
9043
Pending
0
Resolved
1623
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky Complaints & Reviews

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Tata Sky — wrong billing - charging extra from last 1 year

 rakesh sisodia on May 23, 2018
I deactivated hd and english movies plan in feb 2017, but tata sky charged me additional amount for 1 year. They sent me wrong information about my plan. I have escalated this to customer care many times.in every call they agreed that i have been charged extra and they will resolve my issue. Every time i got the call from some different executive and have to explain my concern to everyone. I want complete refund of amount which i paid without any services. I am attaching one screenshot for the reference in which tata sky asked me to pay rs 470 for the services which i had deactivated in feb 2017....
Complaint comments  Read comments Complaint category Products & Services

Tata Sky — ineffective resolution of signal issues

 Anup Gorinka on May 23, 2018
I have taken a tatatsky subscription for about six months now. In this span of time, I had to call the customer care centre 9 times to fix dish problem. Everytime even on request, the problem is not fixed permanently and there is always an issue. Time and again the solution provided is temporary and ineffective....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — new hd setup box not working

 kapil aeri on May 22, 2018
Today new hd setup box was installed and it had been couple of hours since it was installed. It was installed at 2 pm and we were informed that this service iwill start by half an hour. We had informed at customer care many times and still it is not working due to inconvinience. I request to start our service. I wil be thankful to you if pay attention to our complaint....
Complaint comments  Read comments Complaint category Other

Tata Sky — to exchange my rmn no

 harsh chouhan on May 22, 2018
I knpw that tata sky is the best so i have entered in tata sky but i lost my regestered no so i have to exchange the rmn and i have to update my pack i have called at call centre i have given the information as much as required the he told your no have been update so i regestered my number it shown like it was not update so i am requesting to exchange my rmn number thanyou...
Complaint comments  Read comments [2]Complaint category Desktop Computers

Tata Sky — gs palaya installation not done

 Tathagata Jana on May 22, 2018
I am living in bangalore and wanted a new connection from tata sky. Whenever i applied the filed agent called me up and informed that he will not come to that area as the local cable operator is beating him. Since 4 months i am struggling to get a new connection. Now the agent is not picking up my call and no use of calling cc of tata sky as they are saying the same.
The area is gs palaya ecity phase 2...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — misbehaviour from tata sky engineer

 Rahulchoudhary1988 on May 21, 2018
I had complained about service issue on customer care.
My subscriber id [protected] on nam of ravi choudhary. My registered mobile no.[protected]
but the tata sky engineer visited & destroyed my terras gate & no solution was received.
And after that also no solution in service.
Now again i had complained no solution.
Third time i had complained then tata sky representative had misbehaved & used bad words & shouted loudly at my home, also entered the bed room without any permission also the tv is in hall & he entered bed room without any reason.
And spoked...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky bharat qr code issues

 svellikad on May 20, 2018
Hi, i scanned the bharat qr code and paid rs. 1000 towards tata sky recharge. However, tata sky says money (Rs. 1000) was not received, but bank says transaction completed successfully. My subscriber id is [protected]. I raised an issue with tatasky customer care - the issue id is 153arexi.

It is really annoying that in this technologically advanced age, these things still keep happening. And customer care always behaves like as if we (Customers) are to blame and that they (Tatasky) have done nothing wrong....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — increasing monthly subscription without the customer consent. my vc no 1082837590 makhanlal ghose

 makhanlal ghose on May 20, 2018
Sir
I Sri Makhanlal ghose is a regular customer of TATA SKY for last 10 years. My VC No is [protected]. I am paying my monthly subscription well before time regularly. Recently they have changed my package twice and have increased my subscription as per their wish without any consent from my side. Everytime I refused when they talked me over phone. Still then they have increased the levy. If the problem persists then I will have no other way but to shift to DISH TV. Please do the needful.

Yours Faithfully
Makhanlal Ghose
VC No [protected]
Mob [protected]
Complaint comments  Read comments Complaint category TVs

Tata Sky — wrongly recharge another subscriber id

 akash ugale on May 21, 2018
I want to reachaege subscriber id - [protected]

But by mistake it recharge subscriber id -[protected]

Recharge was done through my tej application

I want to reachaege subscriber id - [protected]

But by mistake it recharge subscriber id -[protected]

Recharge was done through my tej applications I want to reachaege subscriber id - [protected]

But by mistake it recharge subscriber id -[protected]

Recharge was done through my tej...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — recharge and executive unhelpful attitude

 Kokila Mehra on May 19, 2018
Kind attention of mr. Kaushik
Your company's on line payments suck we have an issue each time. This time they have taken it to another level not recharging even after full payment for the year was made all my 3 tv's were disconnected coz of a goof up by your executive who put it on the wrong i'd. So we have to go without tv for no fault of ours and then have to squabble with your executives who have no answers. Am going to withdraw 25 connections at home and my offices. Am disgusted with your service. If you don't look into these matters personally mr. Kaushik your company will loose lots...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — offer not fulfilling

 Suresh Kumar VT on May 19, 2018
Tata sky id is [protected]. I have booked upgradation of sd to hd setup box with one year free hd channel and universal remote control. I have recording of the offer given by the tata sky executive. They have offered to me @ rs.1599 with 1 year free hd chanel or @rs999 with 3 months free hd chanel. (Both the offer there is universal remote is available. The call received from[protected]. Regret to inform you that, after installation of hd set up box, they are saying the freehd chanel is for 1 month only and no universal remote.

It is very shame full from tata sky, why they are...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky network problem

 Aminder on May 19, 2018
My tata sky was having network problem from 16/5/2018. I was complaining for last 4 days no one was came and your service operator was not giving complaint number please fix that problem otherwise remove your tata sky.
Tata sky id no. [protected]
Mobile no. [protected]
Please refund my charges of this incident.
I'm your premium customer and you are providing me very poor services send them urgently on today.
Address: b-84 nanhey park, bindapur road matiala, uttam nagar...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — wrong charge dispute

 Kallol Debnath on May 19, 2018
This is to bring to your notice that, since i have shifted to a new house in delhi, i did raise a request for res installation of my tata sky dth with rmn -+91 [protected]. The corresponding service request no. Is wo#149bkqe which was resolved on 12/04/2018.
However within a months time on 13th may 2018, i started facing problem of not receiving signal, i thought it is due to bad weather, but when i checked my terrace, it was observed that the dth antenna is dismounted from the terrace wall.
So i raised a service request again, explaining your team about the problem with service request...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — pairing error in view channel tata sky

 Jaydeep4637 on May 18, 2018
I didn't use the service for 2.5 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — relocation, not fixed

 GS Hiremath on May 18, 2018
I mr. Gurulingayya swamy i hav shifted to new address, i called tata sky customer care on 16th evening of this month, to fix tata sky chatri but tata sky technician saying that now we r busy will come in evening, but from 16th till now they not came. Today i called customer care again but now they r saying that u should do recharge after that technician will come & fix the chatri.

My question is - without fixing chatri & conneting setup box, how can i make recharge.

My tata sky id-[protected]
Note-can i port frm tatasky to other company?...
Complaint comments  Read comments Complaint category Other

Tata Sky — not telecast the free to air channel

 BISHWAMITRA SINGH on May 18, 2018
Dear sir/ madam,
After expire of my my recharged, we are not able to view the free to air channel. As per the govt directives, every service providers have to telecast the the free to air channel without any interruption.

So please please provide the same on my tata sky id other wise the same will be forwarded for higher authority/ legal authority.

Thanks
Bishwamitra singh
Ph [protected]...
Complaint comments  Read comments Complaint category TVs

Tata Sky — connection is not working since i bought (one month) - 20 complaints - subscription id : 1269139141

 kiransjain on May 17, 2018
I bought new tata sky connection before one month.
My subscription id : [protected]

From 2nd day, i was doing complaints against problem (Not working tata sky)

I did almost 15-20 complaints against problem... But still not resolved...

They took my new setup box and gave very old setup box (Without fixing problem).. I asked why you changed my setup box... He said that its company policy... But still my problem is not solved...

I come to know that its signal issue...

Why my setup box is changed... I need it back...
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — change registered name

 Sanjay Natarajan on May 17, 2018
I need to change my registered name in tata sky account new name will be registered SANJAY NATARAJAN, my id number [protected], mobile number [protected], kindly do the need full. kindly change my registered mobile number also to new number [protected].

name of user sanjay natarajan
tata sky id [protected]
mible number [protected]

thanks reguards
sanjay natarajan....
Complaint comments  Read comments Complaint category Computer Hardware

Tata Sky — they are charging for the every complaint

 Dunga Moses on May 17, 2018
I am facing no signal issue. When i called to customer care they said that they will send the technician but it will be chargeable.in order to increase their business, they are stopping the signal and playing this type of dirty games.
Please take an action on tata sky for this kind of service. I want to get it done by free of cost i am paying rent every month.
Customer id [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky set top box inside smoke

 Vinod Ppunnoose on May 17, 2018
Sir iam vinodpunnoose. From kerala calicut. Would like to inform that.20days befor i brought this conection. Set top box no[protected]. Inside card no.[protected]. Idont no adaptor or inside box in too much smoke now not working. I given one complaint 3days ago till nobody come and check about the complaint so not satisfied tatasky service. Your product very good but service very bad....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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