Claimed

Tata Sky Complaints & Reviews

www.tatasky.com

2.1

Updated: Sep 30, 2024

Complaints 12307

Resolved

5113

Unresolved

7194

Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Tata Sky

Having problems with Tata Sky?

File a complaint and get it resolved by Tata Sky customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Satellite, Cable DTH TV

Tata Sky

Recently resolved complaints

View all complaints

Money deducted from my bank account but recharge not done

Money deducted from my bank account but recharge not done

Tata play debited Rs 349 automatically without any consent, credit my money back

Tata Play activated and debited Rs 349 binge without any consent, credit my money back

Not refunding the balance amount

Most useful reviews

Change the Name and Registered Mobile Number

set top box stuck on standby mode

Wrong recharge reversal

how to find out subscriber id number?

this is the wrong card for this set top box pairing error

Featured stories

Extra packages added without consent and charging / exhausting money paid for actual subscription to alter next recharge date

Refund not received

Set top box money taken in fraud ways

Tata Sky reviews & complaints page 4

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I am a tata sky customer. we have had a pack which I am trying to modify before the yearly recharge. However I am unable to change to the new selected pack. I tried to reach the toll free no. but that is also not working. This has been the case for every time I try to change the pack but due to complexity of web portal and no customer service I get tired and pay for the next year as its waste of time fumbling in the complex website of tata...

Helpful

Found this helpful?

Write a comment

I am tatasky and I am trying to modify the pack. I called tatasky customer service for change my pack however the toll free no is also not working. I am trying to change to new pack however the portal goes back to the old pack with more money. I have tried this multiple times every recharge but because the website is so complex and there is no customer care no. on which can seek guidance, its a criminal waste of our time and money. Kindly...

Helpful

Found this helpful?

I was issuing new tata sky connection and I did the payment via UPI. The money got deducted but I did not I got a message saying payment awaited.
Transaction ID: DS[protected]
Date and time:[protected], 11:48:02
I want to know if the payment is received by the tata sky or not. ow long it will take for the installation....

Helpful

Found this helpful?

Write a comment

Address: mumbai

This is in reference to activation of "News lite NETFLIX basic combo pack" on my Tata Play account [protected] without any Request Initiation from my end for the same & not initiating any consent for activation of this pack.

This is sheer harassment for a senior citizen by Tata Play who doesnt even have Tata Play binge set top box to avail this service & doesnt even have a Netflix id and has never accessed such a service. It...

Helpful

Found this helpful?

Write a comment

Registered a complaint that set top box was not responding properly at times when channels were changed automatically.

Technician from Pallavaram local service attended the complaint.

Suggested that the problem might be resolved if new Android Set-top box is purchased for Rs. 1800.

Hoping that the problem will be solved, I recharged my tata play account for Rs. 1800 and the new set top box was...

+1 photos

Helpful

Found this helpful?

Write a comment

Tata play dealer has wrongly guided me and activate Binge pack Rs. 99 telling me that this is a free pack for you. The pack has been over but still I am finding in my account. I am unable to remove it from Tata play app or Binge app. I can't drop or add any channel due to this pack. I have registered so many complaints in tata play customer care but they don't do anything after 15 days....

Helpful

Found this helpful?

Write a comment

Hi Team,
1. We have done lot of calls to tata sky/play for sudden deactivation of service even after doing recharge of full year.
We have raised complaint to customer care, but complaints are getting resolved without resolution.
Also, false promises are given to resolve complaint within 2 hours but complete day issue is not getting resolved.
2. And there is slowness issue observed for binge for which we had done...

Helpful

Found this helpful?

Write a comment

I have mistakenly recharged on a phone number [protected] for amount rs. 1239.00,
Which I want to request for a refund on the original payment source.

Kindly help....

+1 photos

Helpful

Found this helpful?

Write a comment

Erosnow Curiosity Docubay Epicon Docubay Shemaro etc not playing for last one month on Android smart TV even though subscribed for mega pack annually for 2999/- All the apps are included in the subscription but playing and no resolution for the pathetic service team from Tata sky. Feels like being cheated. The apps are asking for additional subscription individually for viewing. The Zee5 is not playing 4k content even though both my TV and...

Helpful

Found this helpful?

Write a comment

I have done recharge to my Tata play account [protected] and has been failed twice (recharge unsuccessful but amount deducted from bank account)

The bank has confirmed with transaction number that amount has been paid to Tata Play. Below are the details

1. 20/12/22 Online Shopping mall Txn BIL/ONL/[protected]/RCUBE PLAN/wwwrechargecube/SC DEBIT 315.00 S59545035. The transaction is successful and settled to Merchant...

Helpful

Found this helpful?

Write a comment

Hi,
My subscriber id - [protected] but recharge wrongly done on Id- [protected], invoice no. MH[protected].

Kindly help me to refund the amount or transfer the recharge to id- [protected].

Regards,
Govind
[protected]...

Helpful

Found this helpful?

Write a comment

I had paid monthly subscription amount of 756 rupees. But still account is deactivated, raised many complaints but still issue not resolved. Please help me....

Helpful

Found this helpful?

Write a comment

I want to recharge subscriber id [[protected]] but by mistake it recharges subscriber id [[protected]] so please refund Rs in my subscriber id [protected]...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Banglore

Customer person called us and sold teh pack of 999 /Rs by telling it will be valid for 6 month but after 3 month pack got expired. When we asked them about this they are denied to consider this for 6 month and telling that due to its your problem you didnt checked your pack it got expired in 3 month .
I want my money back or else need to give me the access for next 3 months....

Helpful

Found this helpful?

Write a comment

Address: No 45, 10 th street, Thiruvallur nagar, Thirumullaivoyal, chennai-62, House

This is Damodaran with subscriber Id-[protected]. I here to file a complaint on continous deduction from my account by saying a unwanted lie of as using binge app which im unaware and unutilised. This is not the first time im complaing here. It is 3rd time the same issue is being happening to me alone. If i didn't get refund for this i will go to the next level to resolve it. Don't cheat customers money....

Helpful

Found this helpful?

Write a comment

நான் 24.11.2022ல் EZ Recharge லவ் TATA play DTH Recharge செய்தேன் இதுவரை ரீஜார்ஜ் ஆகவிவில்லை எனது வங்கி கணக்கில் இருந்து தொகை கழிக்கப்பட்டு இரண்டு மாதங்கள் ஆகிறது இதுவரை ரீஜார்ஜ் ஆகவிவில்லை...

Helpful

Found this helpful?

Address: Akbarpur , Barh (Patna) pin code 803213

Hello sir /mam
I had booked DTH from Tata Play's website on 13 January 2023.For which I had also made online payment of Rs.1448.But neither the subscriber id was given nor the message was received, I also talked to customer care several times but got no help.
please help me get my money back, I will be grateful to you for this

Name- chand kumar
Date of insident -13/01/2023
Address- Akbarpur, Barh...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: no.33, 2nd main, Nobonagara

This is in continuation of earlier complaint during last week of december. some of the channels will stop intermittantly like sony, zee and colours hindi .though technician promised to get it resolved he has not attended to it. it appears without ascertaing the fact it appears you have closed earler service request....

Helpful

Found this helpful?

Write a comment

Address: Bairapur, birkur, KAMAREDDY

Additional channels we want on Tata play dth

Vanitha tv

Studio one +

Prime9 news Telugu

Bharath today news Telugu

Mahaa news Telugu

99 tv news Telugu

I news Telugu

Cvr News Telugu...

Helpful

Found this helpful?

Write a comment

Dear team,

I recharge today for customer I'd -C[protected]. Amount deduct from my bank account but recharge failed or not done .

Screenshot attached for your reference

Thanks & Regards
Lalit Singh Solanki...

+1 photos

Helpful

Found this helpful?

Write a comment