Claimed

Tata Sky Complaints & Reviews

2.1
Updated: Aug 11, 2025
Complaints 12295
Resolved
5114
Unresolved
7181
Contacts

File a complaint to Tata Sky

Having problems with Tata Sky?

File a complaint and get it resolved by Tata Sky customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Tata Sky reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
grana601
from Gurugram, Haryana
Oct 31, 2022
Report
Copy

I want to close my tata sky DTH and want my security money back. but they are not refunding my money. Only make people fool. I do not suggest tata sky. Use another provider.

My tata sky account - [protected]
Mobile no [protected]
Tata Sky customer support has been notified about the posted complaint.
Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
Helpful
Found this helpful?
5 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    drtskannan
    Oct 30, 2022
    Report
    Copy

    Channel 454 is not played on TATA PLAY inspite of subscription
    Tata Sky customer support has been notified about the posted complaint.
    Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
    Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhaskarthatte
      from Pune, Maharashtra
      Oct 30, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: Madhuban housing society, Flat no 14

      I made a payment of 390 but the service is not provideed yet
      +1 photos
      Dec 4, 2022
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Oct 31, 2022
      Tata Sky Customer Care's response
      Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pratham Devadiga
        from Mangalore, Karnataka
        Oct 29, 2022
        Resolved
        Report
        Copy
        Resolved

        My name is pratham devadiga ph.no.[protected] I had ordered tata sky now tata play dth next day tata sky excutive visited my place and told me that Tata sky can't be installed in my how to some circumstances and satallite Signal issue after that I contacted tata play's customer care number I called tata play 5 times but they Just Said they will refund my money but it is still not refunded now it's more than 2 week's above I please request you to help me get back my refund.i ordered dth under the name of pratham devadiga pH.no.[protected] subscriber I'd.[protected] I paid 1698rs. Please look into this and initiate my refund please.
        +2 photos
        Dec 1, 2022
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Oct 31, 2022
        Tata Sky Customer Care's response
        Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
        Verified Support
        Oct 31, 2022
        Tata Sky Customer Care's response
        We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hari9011
          from Pune, Maharashtra
          Oct 24, 2022
          Report
          Copy

          Address: Bhekarinagar hadapsar pune

          I want to reactivate my Tatasky, but I've lost my details of RMN . Subscription ID NA.
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Oct 25, 2022
          Tata Sky Customer Care's response
          Hi, we would like to know about your concern. Do write to us at [protected]@tataplay.com along with your Box ID or Set-Top Box Number. We will surely work on it and make your app experience better.
          Verified Support
          Oct 25, 2022
          Tata Sky Customer Care's response
          Hi, we would like to know about your concern. Do write to us at [protected]@tataplay.com along with your Box ID or Set-Top Box Number. We will surely work on it and make your experience better.
          Oct 25, 2022
          Updated by Hari9011
          Box id 8559
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amit Mokashi
            Oct 23, 2022
            Report
            Copy

            Star Sports.... Ch. 454

            Address: https://www.tataplay.com/

            The customer was not informed about downgrading their service.

            The customer was able to watch the match on live tv from his app mobile and today was an important match of India vs Pak the customer was not able to watch the match or price distribution on live tv of the tata sky/play mobile app as star sports had stopped broadcasting their channel to any other platforms and only TV.
            This was not informed to the customer....
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy
            P
            PranavGarg
            from Meerut, Uttar Pradesh
            Oct 20, 2022
            Report
            Copy

            They Provide Online Channel Viewership In App Of All Channels We Take On Our Tv But Now They Are Not Providing Star Channels Saying That It Stopped By Broadcasters And They Changed It After My Bill Payment And Before Next Payment Of Bill.

            On Complaining They Just Close The Complain Saying Done From Broadcasting Side But Providing Same Service Through Premium Plans Also When I Said That I Don't Want To Close It They Closed It Saying It Is Compulsary (Done To Show High Resolution Rate Of Complaints).

            How Can Company Change Service Before Next Billing Date And Can Deny Service After Payment For The Same.
            Tata Sky customer support has been notified about the posted complaint.
            Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
            Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
            Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
            Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nycil Shelly
              Oct 19, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Hiranandani heritage Kandivili

              Sud ID :[protected] /Box ID:6004
              Payment done but message for deactivation please look into on priority . Not getting support and being a senior citizen finding it difficult
              +1 photos
              Nov 23, 2022
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Oct 20, 2022
              Tata Sky Customer Care's response
              Hi! That's not how it should have been. Let us have this checked. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
              Verified Support
              Oct 21, 2022
              Tata Sky Customer Care's response
              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Soundarya senthil
                from Coimbatore, Tamil Nadu
                Oct 19, 2022
                Report
                Copy

                I have done my tatasky recharge via google pay of rupees 254 on oct 19.But the amount was not reflected to tatasky account.My subscriber id is [protected].
                Tata Sky customer support has been notified about the posted complaint.
                Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shipki Sunil
                  Oct 17, 2022
                  Report
                  Copy

                  Address: Bengaluru

                  I have submitted the remote control and Tata binge app device to the Tata sky professional who had come to collect it, they say that I have not submitted it and have deactivated my account
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                  Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    azeezary2015
                    from Chennai, Tamil Nadu
                    Oct 15, 2022
                    Report
                    Copy

                    Address: mani street vijayalakshimi puram

                    In our lane there is a street dog that delivered 3 puppies yesterday and now it causing problems to families living in the property, trying to bite anyone who enters the property and we have made complaints to the corporation several times no action was taken, just wanted to check if you can help with this
                    Tata Sky customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anjaneyulu Barthala
                      from Hyderabad, Telangana
                      Oct 14, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: LB Nagar

                      This is Anjaneyulu, Im using Tata Play, and Two scoundrals (girl and boy) came to my place and explained about Tata Play Binge upgradation process and collected payment of Rs.2458/- through UPI and said Technician will come very next day and then Later on No Response at all.

                      This worst experience I ever seen they are bluffers and cheeters

                      That Girl Name: Gali Haritha
                      Contact No:[protected]

                      That girl not even responding my calls atleast and also no solution from Tata Play Customer care.

                      Im sharing payment receipt also

                      Im expecting solution from you atleast and atlast

                      Thank you
                      +1 photos
                      Nov 15, 2022
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2022
                      Tata Sky Customer Care's response
                      Hi, we understand your concern. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                      Verified Support
                      Oct 15, 2022
                      Tata Sky Customer Care's response
                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        joe12613
                        from Chennai, Tamil Nadu
                        Oct 13, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Website: www.tataplay.com/my-account

                        I have been contacting TATA SKY since last 4 weeks to understand the the amount of Rs 150 that they have deducted from account .Some of the help desk member told me that they the charge pertain to new Adaptor that provided to me during the recent technician visit which is absolutely wrong and i am using my old adaptor /charger and they have not provided anything new. Though helpdesk indicated that they have raised complaint and even escalated to backend team . Unfortunately, one one contacted me till today .. It has been almost 4 weeks !!! What a customer Service !!!

                        Subscriber ID: [protected]
                        Nov 15, 2022
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2022
                        Tata Sky Customer Care's response
                        Hi! That's not how it should have been. Let us have this checked. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                        Verified Support
                        Oct 15, 2022
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                        Thank you so much ! Yes you have refunded the amount ! Appreciate that you heard my voice and addressed it quickly !
                        Tata Sky Customer Care's response, Oct 17, 2022
                        Verified Support
                        You're most welcome! Do write back to us if you require any further assistance.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Varikuti Nagabhushanam
                          from Hyderabad, Telangana
                          Oct 12, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: moosapet, zinkalavada

                          AM INSTALLED 3 MONTHS AGO NEW CONNECTION.
                          IT WAS NOT WORKING SINCE[protected], COMPLAIN REGISTERED TILL NOW NOT RESOLVED. THEY ARE NOT INTERESTED TO DO WORK ON PRIORITY .
                          While instaaling teachnician falth information given to me, same was iam asking at the time h was visited on[protected];300pm,
                          he told to me parts are not available, iwill bring and fix with in one hour, after that he was not answered my calls.
                          his number ([protected]), super visor([protected])she was told to me please pay 200/- iw ill clear thhe issue, iam agreed but till now not recived now she was blocked my contact nmbers.
                          iam calling to every day to customer care number they are saying sorry sorry but issue was not resloved, iiam paying monthly rentals also with out usage of tatasky.

                          kindly helpp me as soon as posible.

                          regards,
                          Nagabhushanam
                          [protected]
                          +1 photos
                          Nov 18, 2022
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2022
                          Tata Sky Customer Care's response
                          Hi! Help is here! We are on the job and we will prioritize the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                          Verified Support
                          Oct 18, 2022
                          Tata Sky Customer Care's response
                          We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!
                          We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vedant Salunkhe
                            Oct 5, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hello mistakenly I recharge on my previous tata sky account which is not in use, kindly refund my amount as soon as possible.

                            I recharge on account which registered with no. [protected]

                            Please help me to refund my amount...
                            Dec 5, 2022
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 06, 2022
                            Tata Sky Customer Care's response
                            Hi, help is here. We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                            Verified Support
                            Nov 02, 2022
                            Tata Sky Customer Care's response
                            We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Poo1991
                              Oct 5, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi,

                              I have Tata sky connection for my TV. On 15th September I made a recharge of rs. 299/- based on the package shown in the TATA PLAY App and it was suppose to be valid for 30 days.But they disconnected my connection in 15 days stating my package was not modified even though I selected the 299 rs package on their app and the app let me pay the same amount.Now they are giving me following excuses:
                              1. You cnt modify the package when your account is deactivated. My question- then why there is option of selecting different packages while recharging and why this information is not displayed anywhere in the app that once account is deactivated we cnt modify the package.

                              2. Also I as a customer talked to 7 different customer care executives who are just cutting the call in between without providing any solution.

                              They are now asking me to recharge again for rs. 515 and then modify my package for rs 299 package.

                              This is clearly misleading the customer, fraud and mental harassment.

                              Please help me resolve this issue as I am entitled for 1 month connection as per my last recharge.
                              Nov 28, 2022
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 06, 2022
                              Tata Sky Customer Care's response
                              Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                              Verified Support
                              Oct 06, 2022
                              Tata Sky Customer Care's response
                              Hi! Help is here! Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                              Verified Support
                              Oct 07, 2022
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                              Verified Support
                              Oct 07, 2022
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                              Oct 07, 2022
                              Updated by Poo1991
                              Hi,

                              I would like to inform that TATA SKY representative got in touch with us and asking me to recharge for another rs.100 so they will look into the issue.

                              I really dnt know what kind of scam is going on.

                              To the consumer forum, please help me getting the services for which I have paid.
                              Oct 07, 2022
                              Updated by Poo1991
                              Hi,

                              No my issue hasn’t been resolved and you are acting the same like your customer care. Without providing solution closing the case.

                              MY ISSUE HAS NOT BEEN RESOLVED.
                              Verified Support
                              Oct 10, 2022
                              Tata Sky Customer Care's response
                              Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                              Verified Support
                              Oct 10, 2022
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                              Oct 10, 2022
                              Updated by Poo1991
                              No one has contacted me from TATA SKY.

                              MY CONCERN HAS NOT BEEN RESOLVED.

                              NEXT TIME YOU UPDATE A COMMENT SAYING HOPE YOUR CONCERN IS RESOLVED I WILL BE GOING FOR MENTAL HARRASMENT CASE AND THIS CONVERSATION IS MY EVIDENCE.
                              Verified Support
                              Oct 11, 2022
                              Tata Sky Customer Care's response
                              We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
                              Oct 17, 2022
                              Updated by Poo1991
                              Hi

                              Will you be helping me or not
                              Oct 17, 2022
                              Updated by Poo1991
                              Hi Tata Sky,

                              Let me elobrate your game to you.

                              You are calling my father and loading him with information and he is continuously asking you to contact me by giving my number and your executives are not complying with it even though complaint was filed by my number.

                              Also your solution is asking me more money where as you are not providing me service as per my last bill.

                              So may I ask that is this broad day fraud is happening from Tata Sky is under your knowledge or you are unaware about it.

                              Also let me know if you want to make my number public as your executives are not calling me but then Whatever fraud calls I get due to this non professional behaviour from Tata sky will you guys be responsible?

                              Also at the end MY ISSUE HAS NOT VEEN RESOLVED.

                              And keep updating false comments govt authorities will sooner or later intervene.
                              Verified Support
                              Oct 17, 2022
                              Tata Sky Customer Care's response
                              Please share us your mobile number so that we can get in touch with you at the earliest.
                              Oct 17, 2022
                              Updated by Poo1991
                              Hi

                              Please tell me your email Id so I can share my number as it’s a public forum and advised by government itself I can not share my contact number here.
                              Oct 18, 2022
                              Updated by Poo1991
                              Hi Tata Sky,

                              I tried reaching to customer care on my own but after keeping me on hold for 10 mins they just abruptly cut my call.

                              Now what you guys are suggesting.
                              Verified Support
                              Oct 18, 2022
                              Tata Sky Customer Care's response
                              We have your request in line. Please hold on a while longer as we're going to get back to you shortly.
                              Oct 18, 2022
                              Updated by Poo1991
                              Different words same message. Enough now I will file a case against you. I waited long enough
                              Oct 22, 2022
                              Updated by Poo1991
                              Any update from the frauds
                              Oct 23, 2022
                              Updated by Poo1991
                              I cannot believe your fraud level. I recharged my tv for 100 rs as my family wanted to watch IND VS PAK but now again my tv not working and your exec says while recharging my set top box should be on else it won’t reflect.

                              Is there any level of Tata sky falling to disgust level or this is your motto.. harass customer take their money
                              Verified Support
                              Oct 28, 2022
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                              Hi,

                              I would like to inform that TATA SKY representative got in touch with us and asking me to recharge for another rs.100 so they will look into the issue.

                              I really dnt know what kind of scam is going on.

                              To the consumer forum, please help me getting the services for which I have paid.
                              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                              Poo1991's [Complaint's author] reply, Oct 8, 2022
                              No my concern HAS NOT BEEN addressed. No one has contacted me after my last update. My TV is still disconnected.

                              NO, MY ISSUE HAS NOT BEEN RESOLVED.
                              Hi Tata Sky,

                              Let me elobrate your game to you.

                              You are calling my father and loading him with information and he is continuously asking you to contact me by giving my number and your executives are not complying with it even though complaint was filed by my number.

                              Also your solution is asking me more money where as you are not providing me service as per my last bill.

                              So may I ask that is this broad day fraud is happening from Tata Sky is under your knowledge or you are unaware about it.

                              Also let me know if you want to make my number public as your executives are not calling me but then Whatever fraud calls I get due to this non professional behaviour from Tata sky will you guys be responsible?

                              Also at the end MY ISSUE HAS NOT VEEN RESOLVED.

                              And keep updating false comments govt authorities will sooner or later intervene.
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Saaleee
                                from Aurangabad, Maharashtra
                                Oct 4, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hello mistakenly I recharge on my previous tata sky account which is not in use, kindly refund my amount as soon as possible.

                                I recharge on account which registered with [protected] no.

                                Please help me to refund my amount.
                                Nov 15, 2022
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2022
                                Tata Sky Customer Care's response
                                Hi, we understand your concern. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mannatpunia
                                  from Hisar, Haryana
                                  Oct 4, 2022
                                  Report
                                  Copy

                                  I am getting error 2 on my tv screen even after cleaning and re inserting the digicard twice
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    raj100shah1
                                    Oct 3, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Keep calling customer care and told that i have recharged wrong account bymistake but its never sold kept trying so many times once they told me its 0 balance so i need to recharge rs - 100 and my account will be credited 1500/- back but its been weeks still it no steps taken by customer care, no proper response

                                    Attaching 2 screenshot of transaction of my recharge-

                                    Wrong id which i did my recharge - [protected]
                                    My correct id which i want to shift my balance - [protected]

                                    Kindly send the refund to the id back or else back to the original payment method!!!
                                    Nov 15, 2022
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 04, 2022
                                    Tata Sky Customer Care's response
                                    Hi, we understand your concern. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                    Verified Support
                                    Oct 15, 2022
                                    Tata Sky Customer Care's response
                                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                    still no calls no messages, scammm
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vikram Kumar Mishra29
                                      Oct 3, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Hello Tataplay,

                                      I had done a reacharge of amount 529 with the help of Amazon UPI dated 30/09/2022 at 6:58 p.m with bank reference id[protected], but till now my setup box with subscriber id [protected] is not recharged neither my money is refunded in my bank account . So I kindly request you to refund my money without any delay or transfer the money to my tataplay ID.

                                      Thank you.
                                      Nov 3, 2022
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 03, 2022
                                      Tata Sky Customer Care's response
                                      Hi, we understand your concern. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                      Verified Support
                                      Oct 03, 2022
                                      Tata Sky Customer Care's response
                                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit