Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 18%
Submit a Complaint
9061
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
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Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
18%
Complaints
9061
Pending
0
Resolved
1636
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (507)

Tata Sky Complaints & Reviews

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Tata Sky — name change of the connection [Resolved]

 prasadjha on Apr 28, 2018
Dear sir,

My name is prasad jha, i have purchase a tata sky dth connection on 31st dec 2017, due to some issue i have change my name details on my connection.
Old connection details are as belows -
Customer id - [[protected]]
Name - prasad jha
Add - gulmarg

New address & name
Name - mubashir
Add - gulmarg jammu kashmir
Ph - [[protected]]...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — no service and support for 3 days [Resolved]

 rahulagenius on Apr 27, 2018
There is connection problem since 3 days for the whole building where there are more than 50 connections and till now there is no resolution. We lodged complaint and everytime get to hear that work is going on. It's been 3 days and there is no help.in today's world also 50 plus families are not able to watch tv since 3 days and all the courtesy goes to pathetic tatasky, no customer satisfaction at all. We are now planning to switch to videocon to get rid of pathetic tatasky who don't value their customers....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky dealer is not ready to install dish in our appartment [Resolved]

 Abel14 on Apr 25, 2018
I have been contacting tata sky guys in bangalore electronic city to install tata sky in my apartment for the past one month, once i say the area no one is ready to come for installation and says take other dish tv connections and we cannot give you connections.
They are so rude on the phone and say that if you want you can complain to any one you want, i dint expect this type of response from tata sky.
Even though i was ready to bring in your service engineer from his office in personal vehicle he is not ready to come down.
He states that the local cable guys will cause problem...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — I'm complaining about the workers [Resolved]

 Anshu Goel on Apr 25, 2018
We have call your worker and we have to put TV in our house but he says tomorrow and then say in 25 hrs today Please any one do not contact Tata sky service because it is not of any work. We should not call them because it is our time waste Please anyone do not contact them.we have to set our dish and our televission. It is the the worst company in the India...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — disconnect of our 4th setup box

 vimal sethi on Apr 25, 2018
Dear sir,

We have 3 setup box of tata sky in favour of vimal sethi c/o state bank of india, racpc ghaziabad.
Details of setup boxes are as under:-
Model s. B. No card no n. D. S. No 9100636 [protected][protected] [protected][protected] [protected] [protected] 4
Ds[protected] [protected] [protected]

Kindly close the 4th setup box except these three & confirm us to enable us to recharge these 3 setup boxes.
Regards
D. K. Jain, mob:[protected]....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — poor service system [Resolved]

 Parthipan Anandhan on Apr 25, 2018
We are using tatasky for last two years.

Our connection was not working hence it was fixed by their service person.

It was also told by "tata sky call center that" we are premium customer hence there is no service charge of rs. 225 for home visit but the card of setup box has damaged which need to be paid by us.

We agreed for this but they charged for (1) service charge (2) card damage both.

Raised around 3 ticket with them which get closed automatically after a day or two.

The reason told by them was "i was not reachable"...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky DTH — change my name, address and mobile number [Resolved]

 Pooja Mitra on Apr 25, 2018
I want to change because i have shifted to new place and my rmn is out of service. I purchased the tatasky dth from ali sadial last year. When i purchased, he is my neighbour but now i had changed my house. I can enjoy watching the tatasky dth but i can't get any sms or any facilities that you provide to us through mobile. My tatasky dth id no [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — new connection not delivered [Resolved]

 Nshaff on Apr 23, 2018
I had booked a new connection on the phone on 19th april 2018. I received a sms confirming the order and delivery time of around 3:00 pm next day. No one turned up. When i called the number again, they apologised and said they will send someone on 23rd april 2018 for delivery and installation. No one turned up again. The i called back tatasky said they will respond and asked me to hold the line. Then the line got disconnected (Or was it deliberately disconnected). Still no one has turned up....
Complaint comments  Read comments [3]Complaint category Stock Market

Tata Sky — false commitment and cheating the customer [Resolved]

 hcontractor on Apr 23, 2018
I bought Tata sky hd with one month free ultra subscription.at d time of installation person told me that pls recharge yr account for breakfree viewing so today i recharged and i lost my free package. Mr Mahammad of customer care executive is bluntly saying that max i can give u rs.10 for compensation. Boss u never hv attitude like this .Thats not tata branding. Tatas must check the persons ability before hiring such people in custmer care. Very poor service....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky not responding to complaint logged on 21.04.2018 [Resolved]

 Narendra Pamnani on Apr 23, 2018
I have logged a complaint on 21.04.2018 late evening of non functioning of my tata sky channels. Customer care executive told me technician will visit on 22.04.2018 but yesterday entire day (I cancelled my plans being sunday) waiting for executive but no one came from tata sky.
Again yesterday (22.04.2018) i called up tata sky call centre and complaint of such unprofessional behaviour, executive told that technician will visit on monday and will call by 10:00 am early morning.
But till now no one has called neither visited my home....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — this is the wrong card for this set top box pairing error [Resolved]

 venkatesh parthasarathy on Apr 23, 2018
I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this ipl season.
I need to recharge for star sports and start watching ipl so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out...
Complaint comments  Read comments [2]Complaint category Telecommunications

Tata Sky — no changes in my rmn or email [Resolved]

 Namita70 on Apr 23, 2018
My rmn was changed without my request. Someone is trying to access my tatasky connection in my absence and i would like to inform tatasky not to make any changes/updates in my account unless a request is made from the registered mobile number or the registered email.
Today when i called customer care to inform the same i was told it is not possible anyone who will verify the address and pin code can get the rmn changed.
This is very low level of serurity that tatasky is providing.
I do not want any changes in my account without my permission....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — reinstall request not been attended well [Resolved]

 Reet Banerg on Apr 22, 2018
I have relocated from domlur to maruthi sevanagar, and since morning 9:30 am i have been putting reinstall request.

At 9:30am when i he'd put request i was said i will be getting a confirmation call within 2 hours, which i didn't get, 11:30am i again called customer care and the executive took my compliant and again said within 2 hours i will get a call, which i again did not get, 1:30 i spoke to an executive who again said the same words and assured me that i will get a call in 2 hours and reinstallation will be done today.
I got a call around 1:50pm from customer care asking...
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — signal not receiving in disc from last 4 days [Resolved]

 Kanungosrisatyabrata Nayak on Apr 21, 2018
Tata sky id [protected] not receiving singnal from. Last 4 days.in 1st technican attended and told disc has loosen hence no signal. On 2nd day another technican has attened and told disc. Had damaged. On 3rd day when called to customer care for to know technican has mentioned disc has installed on balcony of 12th gloorand as per rule they can not installed in balcony which i disagree as my balcony is safe one. Called to customer care seniors and eaxplained but from last one day no one has attened to fix the issue. It shows how irresponsible tata sky pepole are. Fix the issue by today...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not getting service post 10 time complaint [Resolved]

 Sush Roy on Apr 21, 2018
I am requesting for a technician visit at my place for last 5 days and everytime customer service person has commited that technician will be visited on next day. But till now neither i have received any call nor any technician turned up. I called up yesterday evening and supervisor navdeep singh told me i will be receiving calls within 2 hrs (This was my 8th call for the same issue) which i did not and when again called up in cs someone told me i will get call today at 10 am for visit confirmation. I am waiting till now not received any calls. I am unable to watch tv but my data pack is activated....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — to stop connection [Resolved]

 Priti bondade on Apr 21, 2018
Subscriber i’d [protected] we have your tata sky connection. We are not satisfied with your services regarding to recharge our tata sky account. We followed all your instructions with regards to this but results are not satisfactory. Only we loss our amount. We remind you number of times but you ignored it. We kindly requested you that please take your instrument back and return our cash back...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — early disconnection [Resolved]

 adbindra03 on Apr 20, 2018
In April 2017 I had recharged my HD recording set up box along with secondary setup box with annual mega pack. But before completing one year my second setup box was disconnected by Tata Sky with the accuse that one comedy channel was activated from Tata sky without my consent. However, I request them to solve my problem but they did not respond though I had paid for full 12 months....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — fake technical support [Resolved]

 Ajit Gole on Apr 20, 2018
Booked a showcase movie, fees got debited however channel didn't start.
Raised concern twice to finally get a ticket id # 14ec6rb6, next day i was informed to send a photograph of the channel for them to verify. Before i could send the photo, ticket was closed without rectifying the issue or taking my consensus. The moment i had send photo through mail again new ticket # 14eq5ijy was generated. Got pissed off with on call support team, tried my luck with online support team through chat. Same story repeated where i was again given falls promises that an immediate call would be arranged in...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — wrong billing related issues. [Resolved]

 Sridhard on Apr 20, 2018
Hi,

Even after giving my subscriber id, there is no response from tata sky till date.

"my subscriber id: [protected]"

Also yesterday i got the message that my tata sky payment due date is april 25th 2018. Last month my due date was march 30th 2018. This month how can it be 5 days before?

I don't know why tata sky people are doing like this with the customers. It's disgusting.

I need a reply on this issue. Kindly take the action asap....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — no picture in the screen since 17/04/2018 [Resolved]

 guddirani on Apr 19, 2018
Tata. Sky id [protected].
No picture since 17/04/2018 7, 30 pm
Rmn [protected]. I have registered complaint about 7 times and every time i have got the reply "technician will attend within 2 hours but no response. I have decided to discontinue the service please arrange refund of my s'ecurity deposit...
Complaint comments  Read comments Complaint category Entertainment and Recreation

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