Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 25%
Submit a Complaint
8181
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1719
down
730
up
941
down
413
up
569
down
346
up
496
down
312

Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
25%
Complaints
8181
Pending
18
Resolved
2047
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky Complaints & Reviews

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Tata Sky — unable to watch tata sky on pc with complaint id 18 yrpzq

 Iftekar Ali on Oct 21, 2018
This is to inform you that from past 2 weeks i am unable to watch tata sky tv on pc, showing error message "hdcp error detected: to play this video, your display and hdmi cables must support high-bandwidth digital content protection (Hdcp). You can also try reconnecting hdmi cables or restarting your display." the screen shot has been attached. I had lodged a complaint against this, my complaint id 18byrpzq.
I am a valuable customer of tata sky having customer id [protected] with registered mobile no [protected].
Please do the needful asap....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — no signal, poor service

 Omprakash Girhepunje on Oct 21, 2018
Hi myself a regular subscriber
My tata sky id [protected], my
I made complaint regarding no signal on my home tv on 20/10/18 at 12.30 pm, ur customer care said the technitian will come in next 2 hrs but till today ie 21/10/18 at 11.30 am, i made 3 times complaint yesterday ie first at 12.30 second at 4.30 pm, and 3 rd time at 7.00 pm and 4 th time morning in 10.00 am but all the time ur customer care says it will solve in 2 hrs but after completion of 24 hrs no one technitian visited and solve our problem.
Today is holiday and i had children, they r watching tv channel and...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — unable to view channels and getting stuck with no signal

 anisha49499391 on Oct 21, 2018
Very bad service, had complained to ms susan at 9 am on 21-oct-2018, i had informed her to take my request to higher management as half of time there is no signal, certain channels (Specially cartoon) getting stuck in between, charges are applied but services are not provided. Secondary tv almost maximum channels says no signal while same channel is working in first tv. When i complain susan says to get technician arrange which is chargeable but why, it's not my problem, it's your service problem. Susan wants me to take up senior and she wants me to explain again whole thing to senior. It's ridiculous...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — sports channel [Resolved]

 Ishwor on Oct 21, 2018
Hello. Why sony ten 2 is not available. Don't answer telling u have issues with sony channels. That is urs problem n u need to solve it. If u really have issues why it's available in hd only and don't tell me go for hd channels. And there is no any other chance to get sony ten 2 channel what kind of management is that. Don't upset ur costumers. Hope to get channel soon. Thank u...
Complaint comments  Read comments [1]Complaint category TVs

Tata Sky — wrong information provided and cheating customer with wrong marketing add [Resolved]

 Vipin Hemanth on Oct 20, 2018
Hello team,

This is to let you know that we have installed tata sky dish tv through 2 agents who came from unisysn enterprises. We were approached by 2 agents from the unisysn enterprises by the names lavanya with phone
Number [protected] and karthik with the phone number [protected] on 6th of october. They have given an estimate of rs 2750 per one connection with full hd box and if taken 2 at the same time it would be rs 1550 for the 2nd connection. We have taken 2 connections for rs 4250. Paid through cheque and firstly the installation was promised with in 3 days and the...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — not providing some channels and worst customer care service [Resolved]

 Priyank Chandvania on Oct 20, 2018
First of all tata sky is not providing some of my sony channels from last one month for which i have already paid and when i complaint for that they didn't solve my problem and in return talked to me with very arrogant attitude which was very instead having an sorry attitude they showed me a rude behaviour their name are jasvant and sherwin anthony i need some strict action against these customer executive...
Complaint comments  Read comments Complaint category Broadband

Tata Sky — i forgot rmn..

 Sangeeta Haflongbar on Oct 20, 2018
1. I forgot rmn and now i am facing difficulty to do online recharge from tatasky app.. Moreover, if any problem persists regarding channels in tatasky.. The rmn is always asked.. So please me to find out way of this problem.
2. When the tatasky plan was being checked, it shows that dhamal pack is the lowest plan which runs for a month but when recharged with the pack.. It runs for a half month.
3. Tatasky account shows that 379/- recharge is required for monthly recharge whereas i have not been come acrossed with such plan when i was looking for monthly recharge.
Please help..!!...
Complaint comments  Read comments Complaint category TVs

Tata Sky — complaint about monthly fee charging against which service which is not provided on timely manner [Resolved]

 MyAura on Oct 19, 2018
I am very disappointed with the service which tata sky is offer being a tata conglomerate. Tata sky is charging the same monthly fee while main channels like sony and ten sport are disconnected without account holder/viewer consent. No notification were sent so that we will get to know abt it. When i raised complaint they defended them-self with sony agreement. I do understand abt agreement and respect that. My question to them was if you have charged me for one complete month and you have not provided with that channel service then i am liable to get refund. They simple try to avoid this by saying...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — verbal assurance by your rep not provided

 sub unit commander on Oct 19, 2018
Sir, my sub id no -[protected] on 05 oct 18. Your rep mr rajesh kumbhare (Mob no [protected])& mr parveen kund (M no[protected]) pune sant nagar lohegoan, assured at my res this is corporate connection we will provide star spts 1 & 2 channel in rs 220/ pm with hd for life long pack with one month free pack we paid rs2420/by atm. All these are not provided. I have contacted many times customer care, pune regional office.
Last request to disconnect and refund my money. Thanks to consider this case.
2. My neighbor ex service man from defense tel no [protected], id-[protected] also suffering...
Complaint comments  Read comments Complaint category TVs

Tata Sky — paid for new connection but there is no confirmation or subscriber id [Resolved]

 Pritiujwal Mohanty on Oct 19, 2018
Hello,
I have just booked a new connection from your website and paid 2200 for it through my credit card. But there has been no confirmation for it through any sms and i turned up to your customer care who have asked for the subscriber id which i don't have. Please let me know the subscriber id so that i can have a confirmation. I am attaching the screenshot of transaction id. Expecting a swift reply.
Thank you...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — hd channels not added requesting since 06.10.2018 [Resolved]

 alpeshvashi on Oct 19, 2018
Tata sky had removed all the sony channels and upon sending email to ceo they added few sony channels.

Since 06.10.2018 i have been writing to the customer service, nodal officer and the ceo too but they are not responding. Had requested call back that too they are not doing.

I have subscribed for hd package and paid charges for 1 year in advance. Subscriber id [protected]

Please add the channels requested....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — channels getting paid [Resolved]

 tauseef.tas on Oct 19, 2018
Day by day this dth company is making it's channels paid now i can't believe set max is also paid. Have to pay 25 rs per month for this channel. Pathetic, awfully and shameless ppl of tata sky who are making this decision. You greedy ppl just wanted to let you know i am changing my dish service will never use tata sky or recommend to any one. Pathetic, greedy and shaless company.
Feeling bad to give even 1 start because you guys don't deserve that one too.

My subscriber i'd:- [protected]
Registered mobile number :- [protected]

My number :- [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — unethical charges debited complaint no 1892jxp9 [Resolved]

 RajivJalan on Oct 18, 2018
Tatasky had replaced the wire in july and their technician confirmed in sept when we again put a complain that the wire is melting and needs replacement. Called the call centre to register the complain and the technician also spoke to the representative and the complain taken with the assurance that the wife will be replaced with no charges, however we have once again been charged with the wire charges. Again filed a complain for the wrong charges (Complain no mentioned) but was told that nothing can be done and that the charges will be debited. Not ready to pay....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — regarding service support issue (1091926590) [Resolved]

 anshu097 on Oct 18, 2018
Hello Tata Sky Team

This mail is in reference to share & put some light on my concern / problem I am facing from couple of days with Tata Sky Service Department.

Please note that I am not at all able to avail the services which I subscribed on prepaid basis & that's why I decided to change the Dish Operator & to discontinue all the services I have with Tata Sky. I request you guys to kindly workout the things with your concerned Department who can take the lead for this & do let me know the procedure to be followed and REFUND amount I can expect once the process is...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — hd+ box and lnb [Resolved]

 Ss!@# on Oct 18, 2018
Hd+ set top box not working properly. Also have lnb issue. Already replaced once on paid basis. Have never been able to watch hd+1channels. H ave been a customer from the day one taraju was launched. Have 3 connections. Have been paying over 1200 rs per month. Please help me in resolving the issues. Do not want to switch the provider. Look forward to some immediate response....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — account name edit required [Resolved]

 suman.bhatia@kanatalhermitage.com on Oct 18, 2018
I have multiple accounts.On several occasions on the phone I have requested my id be correctly spelt and my GSTIN details allocated to each account 05ADIPB5402E1ZA for monthly accounts

[protected] misspelt TEH HARMATACA
[protected] spelt Hermitage
[protected] misspelt Hermitage HARAMTEJ
[protected] misspelt THE HARMYTAGI SINGH
[protected] Complete and Correctly spelt The Hermitage.

Pls fix the names to uniformly read THE HERMITAGE.

Thank you
Suman Bhatia
Owner manager of the property located in
Rauslikhal PO...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — non starting of channel of sony tv our customers id 1270895814 [Resolved]

 1270895814 on Oct 18, 2018
My customer id is [protected]. I have given a several missed call on your various no as reflected on tv to start chanel related to sony tv. E. G sony ten 1;sony ten 2 sony ten 3 sony pictures. All the times. Times i got message that it will start shorty but till now not started
If it will be not started shortly than i have no option to surrender tata sky and to choose other dth service....
Complaint comments  Read comments Complaint category Credit Cards

Tata Sky — recharged wrong id

 Mayur Kankar on Oct 17, 2018
By mistak i recharged wrong/other tatasky id which is [protected] with 220rs please help me out to get it back to my tatasky id which is [protected]. My rmn is [protected] &
Address is akhada ward pandharkawada 445302
My phone no. Is wrongly associated with both the cuatomer ids kindly help me and my phone no. Is [protected]. Please help me out as soon as possible...
Complaint comments  Read comments Complaint category Products & Services

Tata Sky — about channel [Resolved]

 Prasad Rockzz on Oct 17, 2018
Gud evening sir,
I am one of the customer today I were one new channel that channel is tata sky telugu movies hd
And channel number is 1401 and in that channel giving continue only one movie till morning to now
It's waste of sir one movie how many times we watch change the movies please take the complaint as soon as possible... kindly request we are.
Thankyou/-...
Complaint comments  Read comments Complaint category Education

Tata Sky — zero security, changed my package and mobile no without my consent [Resolved]

 rohan pashine on Oct 17, 2018
I have received a call from Tatasky offer department on 24/9/2018 & they offered me dhamal mix pack with HD subscription for a year with price protection plan at approx 3000 inr. I accept the offer & as per his direction I recharged my account with 3000 inr. After recharged, I received confirmation call as well as sms from Tatasky that offer is successfully activated in my account.

On same evening I started setop box & found it is not working, regarding same I call Local tatasky service provider, he visited my home and found box is needs replacement he collect the old box same day...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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