Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
8710
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1404
down
624
up
740
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338
up
473
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295
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414
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268

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
15%
Complaints
8710
Pending
10
Resolved
1297
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Tata Sky related photos (475)

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Tata Sky Complaints & Reviews

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Tata Sky — tata sky dth recharge issue [Resolved]

 Pankaj Kamble on Nov 27, 2017
Hi team,

Hope you are doing good :)

I have a complain regarding the recharge i have done for plan of rs 597 for 3 months.

I have done this recharge twice but it was only continued for more than a month whereas i have recharged for 3 months.

When i called to customer care regarding this they said that i have not changed my plan hence it was only considered as recharge or top up. When i did recharge from paytm i got to see the plans and it was showing 3 months pack hence i recharged. I was in under impression that i will be getting 3 months...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — not providing access to modify packages [Resolved]

 jacksrose on Nov 27, 2017
Really feels cheating now, because on web app there is no page to modify packages section which use to be there before, in their faq they say that there is another facility called selfcare n it is also not available right now...
There is no selfcare option also available on tata sky website...

I am 100% loyal fan of tata but now i have to think out of it......
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — fraudulent company tata sky [Resolved]

 Kavee111 on Nov 26, 2017
The tv went completely blank even though set top box and tv show green light. On speaking with customer service she advised various methods but nothing helped. Finally she concluded that the common dish antenna fixed in my building for all residents is faulty. It’s not my personal dish nor is it my fault that it’s not working! Yet i was told that i have to pay the technician for repairing it! No service provider can be more of a cheat. It’s daylight robbery! They have absolutely no work ethics. I’m waiting to get rid of them and waiting for jio to begin their cable service!...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — false commitment of 3-months free hd service while selling hd set of box. [Resolved]

 jadhavsuhas on Nov 26, 2017
Subscriber id - [protected]
Tatasky subscription is quite expensive that’s the reason i had kept it off for more than year. Then i was continuously getting calls from tata sky sales team to continues with the service.
Then they offered me service and aligned new hd set of box, asked me to recharge for an year pack and you will get 3 months free hd channels and you need not to pay for one year for your another packs.
Conclusion was - with the paid amount, it was expected that i will be able to subscribe all offered channels for year + 3 months all hd channels free.
However...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — picture quality bad [Resolved]

 Mrityunjay kumsr on Nov 26, 2017
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Complaint registration form
Company name

Tata sky
Clear
Complaint subject

Pictures quality very worst, sound not cleared, picture is not showing continue error show since one month...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — for refund [Resolved]

 Gauravdhand on Nov 25, 2017
Dear sir जी

मेरे पास reliance की dish थी

उसमें मैं 16 november 400रु का recharge करवाया था 

और company ने मुझे 50℅ extra दिया था

मतलब 600₹

पर tata sky ने मुझे exchange offer दिया

पुराने reliance big tv और साथ में 200₹ ले कर tata sky dish देने को बोले और साथ में 

मेरा reliance dish का...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — service complaint on recharge [Resolved]

 Mishi2000 on Nov 25, 2017
Rude customer care executives and pathetic services

My tata sky id is subscriber id: [protected] and i am a privileged customer of tata sky

There was a problem in my set top and registered a complaint. On arrival, the technician informed that the connector switch installed by previous technician is of higher capacity (10 connector switch) instead 2 connector switch and has duped me with higher charges. He then proceeded to replace the 10 connector switch with 2 connector switch and took away the 10 connector switch with him. I asked about the difference in pricing between...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — payment refund issue [Resolved]

 Shabeer Meeran on Nov 24, 2017
Payment made two times on 06-nov-2017 :
1). Upi[protected]indiaideas@icici[protected]collect-pay-request =ref. No.[protected] =rs.229/- =unsucessful.
2). Pos 416021xxxxxx4404 mvisa-mvisa: tat pos debit =[protected] =rs.229/-=sucessful.

First payment was not successful but amount was debited.in order to avoid deactivation of service i did another payment. Checked with my hdfc bank and it was very clear that they processed successfully (Attached bank statement).

Request you again as i did many times... Please!! Refund my money asap....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Tata Sky — regarding package and subscription tata sky dth [Resolved]

 skperumal@yahoo.com on Nov 24, 2017
My tatasky id is [protected]. Some days back i opted out of south hd online
Deleting hd and my subscription would be rs.234 but tatasky's oline service
Is asking me rs. 324. Tatashy does not consider the modification i made online deleting south hd.
I got the help of some agent today 24th novemeber 2017 to give effect to the change of package i made online earlier. But again tatasky added some fashion channel without my request being complete online.
This can be verified online. Very, very, very poor online service

Skperumal@yahoo.com

Prof....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — regarding mismatch of recharge [Resolved]

 Dusmanta Behera on Nov 24, 2017
I am giving this complain for second time as not solved. I recharged on 13th nov 2017 of rs 425 which is valid for 30 days. The next recharge date should be on 13th dec 2017. But message came the next recharge date is on 12th dec 2017. Sending this message they are earning one day amount. It's a fraud. When i talked with the customer care people i had to count them 30 days. Still they are not convinced of recharge date. They are keep telling the recharge date should be on 12th dec. If they are so concerned about the customer, should give extra day. Rather they are taking away one day. Please look...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — big tv balance not transferred to tata sky [Resolved]

 Bhaskar A on Nov 24, 2017
I paid annual subscription of 5160 in mid july. After 3 months, they asked me to move to tatasky which i did. I also got just rs1000 balance transferred. My reliance id is[protected].

Tatasky representative priyanka from the backend team was rude and simply closed my complaint. This seems to be a big racket by tatsky

There will be many more like this and we need to file a police complaint against tatsky/reliance...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky 2000 rs. voucher not received after registration # subscription id: 1255094508 [Resolved]

 Divya eede on Nov 24, 2017
Hello team,
As per offer from tata sky. Get 2000 rs voucher for new registration i have registered my account on 24th november at mytatasky website. But due to network connectivity i have not received option to select 2000 rs. Voucher.
I tried to login after some time but same issue happen.

Kindly help me to get 2000 rs. Vouchers.

My details:

Name - divya
Subscription id: [protected]...
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — unethical behaviour and fraud business [Resolved]

 yogeshbabar on Nov 23, 2017
I am a tata sky customer with subscription id[protected]. Previously i was a customer of reliance big tv with subscription id[protected]. I had an annual subscription of reliance big tv which was ending on 26 october 2017. Hence to continue with the subscription, i paid an amount of rs. 4200.00 on 18 october 2017 to reliance big tv. After that i also got the message from reliance big tv that my account balance is rs.4353.00 on 18 october 2017. But suddenly after that, a message was being flashed on tv screen by reliance big tv that the company licence is being expired and they are closing the transmission...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not response from tata sky. [Resolved]

 sarita rajbhar on Nov 23, 2017
My tata sky is not working since 3 month.. I m followup for mechanic visit and the he came and said that ur set top box is not working change set top box then he changed remote also and take total charge 1225/-. But still i m getting no signal error. When calling to customer care they not response at all i m only getting message from 4 days that technician will visit today tomorrow when i m calling regarding visit the are saying that your mechanic found that building is under construction how it is possible.. Even the mechanic or customer care not informing about this i m tata sky customer last...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — fooled by tata sky customer care regarding set top box issues [Resolved]

 sagargoyal on Nov 23, 2017
Hello sir/ma'am,
My name is sagar goyal and i have been your customer for a good number of years. I currently have the tata sky hd+ box and have had an annual platinum hd subscription.
My customer id is [protected].

I had recently complained to the tata sky customer care about the programs not being recorded fully. Your technician had come home and had done the basic troubleshooting like changing the buffer time before and after the program start and end time; thereafter informing very conveniently that the box has to be changed. Later on the problem was still there...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — payment successful but amount not credited to my tata sky account [Resolved]

 rsampoor on Nov 22, 2017
Based on the communication from tata sky representative to make a subscription for one year ultra pack & hd i have made payment through my tata sky mobile app the sum of rs.7525. The payment was made through upi mode. The request came to my upi app with vpa named "indiaideas@icici" requesting the amount provided in the app. I have approved the collect request and the payment was successful - dated nov 16, 2017. After the transaction, till date i have not seen my tata sky account reflecting the amount recharged. When the same was inquired with their representative, he said the transaction was not...
Complaint comments  Read comments [1]Complaint category News & Media

Tata Sky — channel addition and money deducted thereby [Resolved]

 royprasanta on Nov 22, 2017
The day before yesterday one lady staff of your company called me stating that you have an offer free of cost for first five days but i was not interested on it and told her not to add any channel on my pack because it leads to money deduction at last. This is the way of money hacking of your company. After few hours i got a sms that a channel has been activated and money deducted. This seems to be a practice of money extortion of your company as it happened quite a few times with me. I request you to send back the money deducted from my account and cancel the channel....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky recharge failed [Resolved]

 Kshama Goyal on Nov 22, 2017
I have tried to recharge Tata Sky DTH with an amount of 205, the same was debited from my credit card but the the transaction failed stating invalid mobile no. Please refund my money.
I have read on a forum about many such complaints. It will be down your websites reputation. Please take appropriate action....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — excess charges in monthly fee or auto activated monthly rental [Resolved]

 Tehomeli Phom on Nov 22, 2017
My id is [protected]. At first my plan was 299 and after 2 months of using the same it automatically showing that my current plan is 599. That's a complete gameplay by the company to gain more profit from the poor subscribers which i don't like it. And if the concerned company don't make the things right we too know how to ruin their business.
I request the company to rectify my problem within 24 hours. I am really disappointed!...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Tata Sky — no signal in tv

 rasani on Nov 21, 2017
Tata sky dth subscriber id:- [protected]
Problem:- irregularities in signal is occurring in tv. While watching tv the signal goes off for long duration of time and this is happening since one month.
I have complaint against this many times to both local service provider of tata sky and it's customer service representative as well but both of them have negligence towards the this issue and are not handling seriously.
Kindly consider the issue and take crucial action....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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