Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
7870
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1632
down
690
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885
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390
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538
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328
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477
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295

Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
24%
Complaints
7870
Pending
0
Resolved
1847
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (494)

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Tata Sky Complaints & Reviews

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Tata Sky — service request reference number: 16eyhjdw [Resolved]

 Mallika Arumugam on Jul 17, 2018
I do not know how many times I have to complain and also do not know how many times you do auto response. Twenty four hours lapsed since my complaint. Will you solve it or not.Please respond in SMS to my Cell [protected]. Will you not be able to trust your account of your clients you acknowledged. You go through my account you sent to me by 4.59 pm to day where you advised me the current balance Rs.62.99. Monthly charges Rs.290/- Next Recharge 23 July. What other evidence you want from me.Then why you inform me when I on my TV stating that payment is 24/05/2018. Will you not see the account sent...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky dth fraud [Resolved]

 kassh on Jul 17, 2018
I have opted for auto debit facility to recharge my tata sky account. Last 4 months i am facing a problem : although my account is debited for the monthly recharge amount on 11th of every month, the amount does not reflect in my tata sky account. I have to call the customer care and raise a complaint post which the amount reflects in my tata sky account balance....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — my annual subscription not given in spite of paying for annual pack [Resolved]

 Live Life on Jul 17, 2018
Forcefully HD channels are added and my annual subscription is shortened without my consent. #16AGA114

7 months complaint is open and they are giving vague reasons. We are talking to them and nobody is responding. This is utter cheating that after recharging they convert pack without information and consent

Need my annual pack and expiry should be 28th January 2019 as committed on website....
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Tata Sky — not getting the regional service as per south regional [Resolved]

 Mallika Arumugam on Jul 17, 2018
How many times i have to complain? when we are not paying immediately you are disconnecting the services. My account is valid up to 23rd july 2018. Last time i paid on 23rd june and i got the intimation that the balance is valid up to 23rd july. Yesterday also you reminded me through sms to my cell no:[protected] that the balance valid till 23rd july 2018 and to recharge with monthly charge of rs.290/- on or before 23rd july 2018.Though i have complained yesterday five times you are not taking any care to rectify the mistake. Unnessarily you put me in mental torture. My subsriber no:[protected]. SO...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — frequent issue at tata sky past 5-6 months - signal loss [Resolved]

 Holga with Baijus Lifestyle on Jul 16, 2018
Myself Mr. Arun Kumar Verma been facing frequent problem since more than 4-5’months regarding signal issue now compelled to writing this mail to all concern authorities of Tata Sky and Mahagun Mywoods. I have called more than 20-30 times and your service engineer visited number of times at my location for the same issue but they are not able to rectify the concern regarding signal failed and providing error of "Weather issue & no Signal".

Your different service engineers are already visited at my location i.e.
1. Mr. Rajender[protected]
2. Mr. Ravi - [protected]
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not able to view services thought he account is valid upto 23rd july 2018 [Resolved]

 Mallika Arumugam on Jul 16, 2018
My Subscription No:[protected] valid up to 23rd July 2018. Last payment of rent is 23rd June 2018 for Rs.290/- I got the intimation that the balance is valid up to 23rd July 2018.. I was reminded in this regard by you on 16/07/2018. I am not able to view the services but is shows the payment is 24/05/2018 . Please go through the complain and rectify immediately....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — signal issues and no technical support!! [Resolved]

 Nabarun Chatterjee on Jul 16, 2018
The service provided by Tata sky is pathetic. I would never suggest someone to buy this kind of service. I was not receiving signal on my Tata sky box..and on the other hand few channels are working..I contacted Tata sky around 2.10pm and it's 7.00 still no response..this kind of company who doesn't know customer satisfaction should be closed.!! Pathetic!...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — unable login to holiday hungama site and not respond properly [Resolved]

 ranju57 on Jul 16, 2018
Hello All,

I have took Tata sky connection last month, They provided holiday humgama offer for me .
When i logged in holiday hungama web site it is showing invalid user name and password .I called to call center they said, my subscription id was not in tata sky data base .
I called manager(Rakesh [protected]) and junior employee (Rachana ) .They are not responding and not lifting the phone also,

I am struggling from last 3 weeks, i faced worst service with tata sky .

Regards
Ranjith...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — fifa world cup live match being telecast in dd sports is intentionally cut on the name of supreme court hearing [Resolved]

 saikrishna katakam on Jul 15, 2018
Tata sky has disconnected DDsports live transmission of FIFA World Cup final on the name of Supreme Court hearing... on the contrary jio is airing in ddsports as well... why do Tata sky betrays it’s Customers. It’s balatant exploitation on part of its customers.
What’s the problem of TATAsky to disconnect DDSPORTS intentionally to hurt it’s customers which cannot be supported by any means...
Complaint comments  Read comments Complaint category Other

Tata Sky — dealer of tata sky cheated us [Resolved]

 jatin teen on Jul 15, 2018
22918 is my order id
2days before i took connection of from mydth.com
I wanted sun direct..they said u pay 2590 i paid ...then they said no sundirect keep tata sky ..
I said ok one month free
After 2 days now they disconnected the service telling to recharge again
This tata sky dealer cheated me.
This is the no of dealer[protected]
I did not get free one month also they shout on phone....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — im complaining about the customer service has been not helping to fix my problems [Resolved]

 psraje on Jul 15, 2018
Myself Mr. P.S. Raje been facing problem since more than 10’days now, not able to see my new subscription plan for which I paid Rupees 560/-
As well as paid Rupeess 500/- for new Set Top Box, which was changed by your techinician 3 Times aince last 10 days.

Staff in customer Service Ms. Pooja been speaking and she knows the problems.
While she didn’t help me with the issue that’s been going on for 10’days now.
While I kept asking where is the Technician who supposed to visit, on this no response and Ms. Pooja closed the line on me.
It’s been...
Complaint comments  Read comments Complaint category Products & Services

Tata Sky — defective and incomplete installation with malicious intent to misguide and cheat

 Bipin Hira on Jul 14, 2018
Sir/ Madam,
This is in regards to 10 connections (hd) at my property with 3 subscriber Id's given below :
1. [protected] (4 boxes)
2. [protected] (4 boxes)
3. [protected] (2 boxes)
Mr. Ashish Chaudhary, ur technician had done the installation for the above. He had requested us to directly call him each time if we face any issue instead of calling the customer care as he lived nearby and looked after complaints in the area. After paying him Rs. 500-600 for splitters on various occassions due to signal issue we decided to ascertain the actual problem from our sources....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — complain about connection relocation

 anil solanki17582 on Jul 14, 2018
Sir my connection no [protected]
for relocating service is pending from last three days, hence i have complain several time to customer care from 12/07/2018.
My complain no is 16a51pmm, but no action has being taken from your end so please resolve the issue As soon As possible . i have contact by customer care
from 12/7/2018 but no progress as bein notified from tata sky.

Thanking You
Anil R Solanki
mobile no :[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Tata Sky — sharp practice on the use of their helpline

 Uday Sheorey on Jul 13, 2018
I have an annual subscription (ID: [protected]) for TataSky dish tv service. As I was out of town for an extended period I had requested to have this transmission put on hold. On returning to my home, I called the helpline number shown on their screen to reactive the transmission service. This reactivation was done satisfactorily within a couple of hours.
However, after receiving my monthly phone bill, I realised that I had been charged for an international call (Rs.56 +18% tax) for the call to their helpline number[protected] which appears on the TV screen. No local or toll-free number...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — customer grievance not addressed and failure to refund for the mistake done by the dth operator against natural justice [Resolved]

 sunsoft30 on Jul 13, 2018
To the kind attention of T.Shanmugamanivel, Nodal officer, Tatasky, Chennai.
Copy to
1) INGRAM, (Integrated Grievance Redressal Mechanism), Department of Consumer Affairs, Government of India
2) Consumer Complaints Redressal Council (INDIA)
3) Centralized Public Grievance Redress and Monitoring System (CPGRAMS)

Dear Sir,
Sub: Customer grievance not addressed and failure to refund for the mistake done by the DTH operator against natural justice.

My Subscription ID : [protected]

I am a customer of TataSky DTH services...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — charged for changing the super lnb

 Akashrai06 on Jul 13, 2018
I have tata sky (No hd) (6 years old purchased set - subscriber id-[protected]). I was facing no signal issue for more than 3 days so i raised a complaint with tata sky.

Post analysis, technician told me to replace the lnb as my dish had universal lnb instead of super lnb and this will cost 570 rupees! I discussed with him that if this was the lnb which should have been for set-top box then why did they installed the other type of lnb earlier? Moreover such replacement shouldn't cost as the earlier one was not faulty/damaged. But all discussions went into vain and finally i had to...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — about recharge [Resolved]

 Shijumon k on Jul 13, 2018
I recharge my tata sky id for your 11+ 1 plan on 6 jan 2018 my nxt recharge time is 6 jan 2019. But after six month one ur exicutive call to me u have not activated ur account for one year plan. I have no idea of ur plans and recharge and ur company not informed early . Now ur official tell to me ur recharge ends on nov 2018 it is my financial loss....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky DTH — I am complaining about change connection name [Resolved]

 Umesh Singh Narwariya on Jul 13, 2018
I am complaining about change connection ownersip name. old name is Ramesh ben. new owner name is Umesh Singh Narwariya. maine 8th june ko katni se naya connection lia, lekin bad me mujhe pata chala ki pahle se ye connection kisi aur ke name par hai.Isliye mai connection apne name Umesh Singh Narwariya ke name par change karvana chahta hu. My following details given are - subscriber id- [protected] owner's name - Umesh Singh Narwariya resitered mobile nuber - [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — non attending complaints and asking cash money 600 without receipt [Resolved]

 Ashok Toke @Ant4301664 on Jul 11, 2018
My Tata sky set top box is not receiving any signal from Saturday Sunday Mon Tuesday and Wednesday and only once Jagdish attended on Tuesday 11AM saying Splitter used on common antenna is defective and asked for 600 Rs cash to replace it with condition that it should not be informed to anybody in Tatasky .Since he was not giving receipt or take 300 each from both connected subscribers, he left without connecting splitter. After complaining four times also no body attended till now for two appointments given by sms and also promising to repair today morning by TATA SKY call centre authorities no...
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — unable to retrieve rmn

 pradeepguthe on Jul 11, 2018
ID [protected]

From last 2-3 years I am using Tata sky. I never tried to register online. Recently I tried it, but it is asking registered mobile number. I do not remember which number I used while taking connection. I tried to call[protected] customer care number. But I am not able to connect it. Here comes Idea into picture for not connecting me to Tata Sky.

Pl tell me my registered Mobile number.

My contact no.
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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