Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 18%
Submit a Complaint
9058
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1566
down
671
up
836
down
373
up
514
down
320
up
453
down
288

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
18%
Complaints
9058
Pending
0
Resolved
1632
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky Complaints & Reviews

Sort by:

Tata Sky — recharge and executive unhelpful attitude [Resolved]

 Kokila Mehra on May 19, 2018
Kind attention of mr. Kaushik
Your company's on line payments suck we have an issue each time. This time they have taken it to another level not recharging even after full payment for the year was made all my 3 tv's were disconnected coz of a goof up by your executive who put it on the wrong i'd. So we have to go without tv for no fault of ours and then have to squabble with your executives who have no answers. Am going to withdraw 25 connections at home and my offices. Am disgusted with your service. If you don't look into these matters personally mr. Kaushik your company will loose lots...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — offer not fulfilling

 Suresh Kumar VT on May 19, 2018
Tata sky id is [protected]. I have booked upgradation of sd to hd setup box with one year free hd channel and universal remote control. I have recording of the offer given by the tata sky executive. They have offered to me @ rs.1599 with 1 year free hd chanel or @rs999 with 3 months free hd chanel. (Both the offer there is universal remote is available. The call received from[protected]. Regret to inform you that, after installation of hd set up box, they are saying the freehd chanel is for 1 month only and no universal remote.

It is very shame full from tata sky, why they are...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky network problem

 Aminder on May 19, 2018
My tata sky was having network problem from 16/5/2018. I was complaining for last 4 days no one was came and your service operator was not giving complaint number please fix that problem otherwise remove your tata sky.
Tata sky id no. [protected]
Mobile no. [protected]
Please refund my charges of this incident.
I'm your premium customer and you are providing me very poor services send them urgently on today.
Address: b-84 nanhey park, bindapur road matiala, uttam nagar...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — wrong charge dispute

 Kallol Debnath on May 19, 2018
This is to bring to your notice that, since i have shifted to a new house in delhi, i did raise a request for res installation of my tata sky dth with rmn -+91 [protected]. The corresponding service request no. Is wo#149bkqe which was resolved on 12/04/2018.
However within a months time on 13th may 2018, i started facing problem of not receiving signal, i thought it is due to bad weather, but when i checked my terrace, it was observed that the dth antenna is dismounted from the terrace wall.
So i raised a service request again, explaining your team about the problem with service request...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — pairing error in view channel tata sky [Resolved]

 Jaydeep4637 on May 18, 2018
I didn't use the service for 2.5 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — relocation, not fixed

 GS Hiremath on May 18, 2018
I mr. Gurulingayya swamy i hav shifted to new address, i called tata sky customer care on 16th evening of this month, to fix tata sky chatri but tata sky technician saying that now we r busy will come in evening, but from 16th till now they not came. Today i called customer care again but now they r saying that u should do recharge after that technician will come & fix the chatri.

My question is - without fixing chatri & conneting setup box, how can i make recharge.

My tata sky id-[protected]
Note-can i port frm tatasky to other company?...
Complaint comments  Read comments Complaint category Other

Tata Sky — not telecast the free to air channel

 BISHWAMITRA SINGH on May 18, 2018
Dear sir/ madam,
After expire of my my recharged, we are not able to view the free to air channel. As per the govt directives, every service providers have to telecast the the free to air channel without any interruption.

So please please provide the same on my tata sky id other wise the same will be forwarded for higher authority/ legal authority.

Thanks
Bishwamitra singh
Ph [protected]...
Complaint comments  Read comments Complaint category TVs

Tata Sky — connection is not working since i bought (one month) - 20 complaints - subscription id : 1269139141

 kiransjain on May 17, 2018
I bought new tata sky connection before one month.
My subscription id : [protected]

From 2nd day, i was doing complaints against problem (Not working tata sky)

I did almost 15-20 complaints against problem... But still not resolved...

They took my new setup box and gave very old setup box (Without fixing problem).. I asked why you changed my setup box... He said that its company policy... But still my problem is not solved...

I come to know that its signal issue...

Why my setup box is changed... I need it back...
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — change registered name [Resolved]

 Sanjay Natarajan on May 17, 2018
I need to change my registered name in tata sky account new name will be registered SANJAY NATARAJAN, my id number [protected], mobile number [protected], kindly do the need full. kindly change my registered mobile number also to new number [protected].

name of user sanjay natarajan
tata sky id [protected]
mible number [protected]

thanks reguards
sanjay natarajan....
Complaint comments  Read comments [1]Complaint category Computer Hardware

Tata Sky — they are charging for the every complaint

 Dunga Moses on May 17, 2018
I am facing no signal issue. When i called to customer care they said that they will send the technician but it will be chargeable.in order to increase their business, they are stopping the signal and playing this type of dirty games.
Please take an action on tata sky for this kind of service. I want to get it done by free of cost i am paying rent every month.
Customer id [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky set top box inside smoke [Resolved]

 Vinod Ppunnoose on May 17, 2018
Sir iam vinodpunnoose. From kerala calicut. Would like to inform that.20days befor i brought this conection. Set top box no[protected]. Inside card no.[protected]. Idont no adaptor or inside box in too much smoke now not working. I given one complaint 3days ago till nobody come and check about the complaint so not satisfied tatasky service. Your product very good but service very bad....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — wrong charges deducted for natural calamities [Resolved]

 rajveer16 on May 16, 2018
Tata sky has deducted 300rs. From my account as relocation charges. But there is no relocation. Due to heavy storm in alwar rajasthan on 2 may 2018 the wire got detached from antenna, their service representative came and connected that wire after 7 days by continuous follow up. After that on 15 may they deducted 300rs from my account. For natural disaster why they are taking money from customer....
Complaint comments  Read comments [2]Complaint category TVs

Tata Sky — installation, payment, fraudulent

 nithra on May 16, 2018
We have newly shifted to kochi and booked for an online connection through tata sky. The customer service rep called immediately and asked to pay the money online and we did. Rs 1300. We booked on saturday-12th may 18 and we kept on following up with customer care on when is the technician coming, the rep gave false promise that the agent will come on the sameday, but didnt turn up.

The next day also we followed up with customer care again gave false promise that technician will come that day and when followed up representative started disconnecting the call.

We traced...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — recharge amount sent through net banking on 8/5 not received by tatasky

 Gopal Singh Sankhala on May 14, 2018
I have sent Rs. 409/- through SBI Net banking on 8/5/2018 at 19:18 hrs. My account shows :-- Narration - to transfer INB Tatasky Tatasky Payments, Ref No. :-- NSBI[protected] IGADMIBPD6, Debit 409.00 . Tatasky intimated on 8/5/2018 that the amount has not been received. Matter reported to SBI with complaint no. [protected] on 12/5/2018 who is still looking into the complaint. Tatasky gave credit for three days and deactivated the connection on 14/5/2018 I once again talked to Tatasky on 14/5/2018 who has advised me to sent the deposit once again and assured me that the previous amount will be credited...
Complaint comments  Read comments Complaint category Banks

Tata Sky — tata sky new connection

 Shelly Prakash on May 14, 2018
I had heard a lot about Tata sky, therefore I installed it on 1/5/18, when I visited the website I received a call telling me that the connection that I want I will have to pay 1600/- for it and I will get a month's subscription free.After about three days I received a message that I need to recharge on 19/5/18 or my services will be disabled, i was also promised to be able to see all the channels and then decide on my package, after many complaints no action has been taken... the customer service executive only says sorry and asks me to recharge...there was a payment issue also, were I felt cheated...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — cheated me for petty money transaction

 ABINAS SAHU on May 14, 2018
Consumer ID: [protected]

I got a official message/notification that if I recharge of Rs 786; I will extra 214 to my account. Total Credit value of Rs 1000/-
I called customer care before recharge and they said they if I have receive official communication then I would definitely receive the extra credit amount.

But the recharge they asked me to wait of 2 days after which the extra amount will be credited they said.

But later when after 4-5 days they clearly denied regarding the assurances they had gave me before and said my account is not eligible...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — installation and recharge [Resolved]

 Sutapa Mondal on May 14, 2018
Register mobile number : [protected] TATA SKY ID : [protected]
New Connection March 2018.

I was looking for new connection for DTH and my friend suggested for TATA SKY.

I ordered for a new connection in the month of March 2018.
The engineer came for installation. On the first day he used my Old Videocon products for installation like the DISC, CABLE, CONNECTOR and so on.

I registered a complaint by calling Customer Care stating that the Engineer did not use TATA SKY products for the installation which comes free with installation (kit) ....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — regarding activation

 Jagdish Pattala on May 13, 2018
My problem is not solved my tv is not activated how you are showing problem is resolved. Respond back immediate are else i will return it connection. I think local service people provide better service than u people. I want my recharge immediately are else i will file a complaint in consumer court about this issue. U say u provide free service and with out information u take money and deactive my account...
Complaint comments  Read comments Complaint category TVs

Tata Sky — regarding deactivation [Resolved]

 Jagdish Pattala on May 13, 2018
Yesterday one technician came repaired my tata sky without any information they have deactived my service my next recharge date is on june. Before giving complaint ur customer executive said that signals are week my executive will come repair it for free of cost. Now when i spoke to ur customer care they are saying service charges are taken. When ur customer care said it is free y u deactived plz slove my issue r else take back ur connection we r totally dissatisfied ur services
Jagdish
[protected]...
Complaint comments  Read comments Complaint category TVs

Tata Sky — regarding fraud while installation [Resolved]

 Treeone Cafee on May 12, 2018
मदोदय,
मेरा नाम गुंजन खुराना हैं तथा मेरा tatasky id [protected] हैं। सर मैंने कुछ दिन पहले installation के लिए रेकुएस्ट कस्टमर केयर पर डाली थी जिसके तहत मेरे पास टैकनिशियन आया तथा उसने आकार मेरा बॉक्स खराब बताया पर मैंने कहा की मेरा बॉक्स ठीक है। परंतु...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Recently Discussed

(7 minutes ago)
Municipal Corporation Of Gurgaon
Illegal construction
(32 minutes ago)
Lg Electronics
demonstration
(1 hours 33 minutes ago)
Bharat Matrimony
restricting messages for paid membership
(2 hours 20 minutes ago)
Pritul Machines
bakery machines installation delay
(3 hours 10 minutes ago)
Arfeen Khan & Co.
Fraud and scam

Featured Complaints