Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
8710
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1404
down
624
up
740
down
338
up
473
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295
up
414
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268

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
15%
Complaints
8710
Pending
10
Resolved
1297
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (475)

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Tata Sky Complaints & Reviews

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Tata Sky — i have taken new connection but no signal strength and no channel is working

 Ngampu on Dec 19, 2017
Hi i have taken a new connections from medchal, besides bus stop. The next was sunday an request them to come for installation in the morning cause i have to attend evening service bud the technician turned up at 6:30pm instead. Before he started for installing he was in a hurry to leave, where his incomplete work made me more trouble with out signal strength and channel can be watch. A repeated calling the technician and the shop owner to come and rectify the problem is unloved till 3day i am frustrated callin them any more. The shop owner said to me that i will receive all hd channel and south...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — plan activation

 chetan nandlal yadav on Dec 18, 2017
Sir my tata sky id is - [protected] and register on the name of nandlal yadav... I recharge today for rs 1940 as i said by your some customer care agent..
But they didn't activated the plan so far.. I recharge on 18 december 2017 and so the next due date must be 17 december 2018 but i received a massage that my next due date is june 2018... Plz activate my plan...
Complaint comments  Read comments [1]Complaint category Business & Finances

Tata Sky — account

 chandra bandi on Dec 18, 2017
We have paid for a full year towards subsciption.

Though you have promised to update the account, you have not updated the account.

Account shows that the payment is due on 23rd dec 2017.

This is not true, as you have not updated the account.

You have sent sms also that the due date id 23rd.

Please check and reply us on bcs_rao@hotmail.com...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — improper guidelines of new connection

 Harsh0313 on Dec 17, 2017
We bought tata sky connection on 29 november last month by which due date should fall after 30 days of connection but unfortunately it is showing 17 dec 2017 instead, which is 19 days after connection. And it was free for one 30 days (1 month). We thought we were mistaken about company's policy and made our first recharge yesterday night by which next due date should fall around 16 jan 2018. But again it is showing 11 jan 2018 instead. We tried to call customer care but nobody bothered to solve our problem. My registered mobile number is [protected]....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — giving validity one day short (actual validity 30 day but giving 29 days)

 Dusmanta Behera on Dec 17, 2017
I recharged on 14th dec 2017 of rs 425. According to the sceme it is one month. Bumper `425 per month - tata sky (Its the link in internet). But it comes in the message that you have to recharge on 12th jan 2018 which is wrong. When i called the customercare people they said first its ok 30 days. Then i had made them count. They are making so much of fun. I have all the recorded conversations. I am going to send it to the ministry of consumer affairs. I can put it also how their behaviour. Even they cut down the phone calls several times, its very bad, unfortunate. They should not do that. When...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — forcefully change / upgradation of set top box

 anand prabhawalkar on Dec 17, 2017
We have tatasky connection with non hd set top box. Yesterday since no signal was there, we made complaint of the same
After making complaint of no signal, company person visited our place. He changed set top box with hd box (Upgraded) by saying that old box is not working. Even after that problem remained same. Now person is saying that card has to be replaced. This is unacceptable....
Complaint comments  Read comments Complaint category TVs

Tata Sky — wifi dongle

 Prabir Rakshit on Dec 17, 2017
This dongle was sold to me with wrong information and deducted rs.300.00 from my account without any intimation. When your rep. Informed if at all it is deducted the same will be returned back. Today one of your rep. Checked i don't know what and informed reversal is not possible. Today i have received a message that i need to recharge otherwise it will be deactivated. This is something ridiculous for me. Okay it will recharged with a request - please. Don't sell your item by giving incorrect / wrong information....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — non response of service persons for tata sky

 abibullah on Dec 17, 2017
Iam having 2 nos of tatasky connections one is in my shop and another at my home. My house connection is faulty because of the h. D. Set box is out of order. I reported the service person named sureshkumar 4 days back who is mobileno is [protected] and he promised to replace a new h. D.. Set top box. Till now he is not even responding my calls. If your company not interested in good servicing to their customers, we the customersintend to shift the connection to another d. T. H. System. Iwill wait another few hours for the service person of yours, if there is no response. I am forced to go for another....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky bollywood premiere channel

 MeenakshiRathor on Dec 17, 2017
Tatasky has the wordt customer care service. It has happened thrice to me now that i activated this channel to watch the movie that is been mentioned in the schedule provided at the bottom of the screen by tatasky, however, each time a different movie is running and i am still charged for this channel. When i called customer care they are very rude and disconnect calls again and again....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — since last 10 days i am requesting for removal of relocation charges for not giving the service [Resolved]

 Debesh Datta on Dec 16, 2017
My registered mobile no.[protected] and since last 10 days i am requesting again and again. I got two complaint number one is 11uo74z3 on 9th dec. '17 and other one is 11ycqkqy on 15th dec. '17 and still now there is no resolution. I have been told that my account has been debited by 315.80 paise for relocation charges where as i had been told at the time of purchase your package that first relocation will be free of cost and moreover there has been no relocation service has been provided to me. Hence, i would request you to remove the relocation charges immediately and allow me to recharge my connection...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — complaint for adding two additional channel along with the base pack without my concerns

 Srikanta Basak on Dec 16, 2017
I, srikanta basak (Registered mobile no. [protected]) am having tata sky cable connection (Id no. [protected]). On 15.12.2017, after getting message for continuing semi dhamal mix package for six months, i have paid rs1695.00 on 16.12.2017. But after making payment, i surprised to note the message sent by you mentioning that english entertaintment added @rs80 pm ; english movies added@ rs 90pm; current a/c balance rs1691.44 & due date :02.04.2018. As i have not requested to add english entertaintment &english movies, i would request not to add the above two channel and continue the base pack upto...
Complaint comments  Read comments Complaint category TVs

Tata Sky — cheating in services

 Asma Syed on Dec 15, 2017
Myself subscriber of tata sky service but facing a lot of problem for the last four days.
I got my tv recharged with 250 rupees on 11.12.2017. Got this message below.

Everywhere tv added @ rs0 pm. Current a/c bal: rs215.2. Due date: 04-jan-18. New monthly charges: rs 299. If unable to view channels, simply power on your box and give a missed call to[protected] and start viewing our services instantly

Due to no signal, i called customer care n the next day a technician named sunil (His phone no..[protected]) visited. He asked for rs.625 cash n changed my set up...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — cheating customers

 sanjaysrivastav on Dec 15, 2017
Dear sir.
For this query 11xok3lo. You got to reply my mail. I'm out of country and my family is unable to watch tv because of your nefarious activities of taking deposit and then manipulating it best to earn more profits in hope of getting accreditation.
Ratan tata will be ashamed and probably wish such employees or system doesn't exists in tata group.

Why does tatasky hides behind call center. Hasn't @haritnagpal taught his executives to reply to emails??...
Complaint comments  Read comments Complaint category TVs

Tata Sky — last 15 days I am facing so many problems from ur side.

 Rambabu Chitrada on Dec 15, 2017
Last 15 days 4 times i was not viewing my channels due to some technical issues from tata sky. And i will tell the same to help line but it was not solve still now. From your side it dept. Personal call to me and pay 240 rupees i will send my technical team to solve the problem. Why i pay 240 rupees that is not my problem. That is your technical issue. One single correct solution was not telling to ur customer care executives. But i will appreciate one help line executive who was call to me after discontinued. This is the first time i talked one executive for two time. He knows my problem and re...
Complaint comments  Read comments Complaint category TVs

Tata Sky — no call from technician

 Mukesh Samtani on Dec 15, 2017
I have been using tata sky since long, i shifted my connection of tv from bedroom to my hall, it has been 3 days, i have been speaking in there customer care every 3 hours, still i have neither receievd a call nor any technician ever turns up.. Every time i call up they transfer the line to there some head... He assures me... By saying aap neeshcheent raheye... Complaint has been taken..in next 2 hours.. Our technician will come. I dont know which 2 hours they all say...

This is how the after services are run by tata sy.. (Toll free number)

15th dec 2017...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — wrongly debited dth a/c by rs 225/- [Resolved]

 jagdish prapanna on Dec 15, 2017
Complaint against wrongly debit the account
Tatasky dth id [protected]


Last month, we could not see 4-5 days the zee news channel (No. 511) on my tv through my tatasky dth connection. Others all channel were clearly seen only zee news channel not respond. I have lodged so many complaints through by rmn [protected].

Thereafter three days gone, your service provider boy just came for a few minute & touch the set top box and thereafter said me "sir take hd connection with new set up box”. He did not provide any services. I am totally unhappy & dis-satisfied...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — update my mobile number [Resolved]

 Bhusan Samanta on Dec 14, 2017
Dear sir/madam

My name is suyog manohar shinde. And my tata sky id no[protected]

I have a complane that i have lost my old mobile no [protected]

In future my process in your company with my new mobile no [protected]. And in future you contract me my new no [protected].

So please you update my new mobile no.in your siystem.

Thanks,

Regard!!
Bhusan samanta
Mob. No [protected]...
Complaint comments  Read comments Complaint category Appliances

Tata Sky — unfair blockage of cricket telecast [Resolved]

 Dhritiman Bhuyan on Dec 13, 2017
As per supreme court verdict, there was nothing on the blockage of live cricket feed on prasar bharti. This is an unfair practice. Why should i pay such a heavy price for one channel when i'm already paying for doordarshan. Moreover the signal strength is weak and it affects the channel quality. Using tatasky for more 7 years. Unhappy customer. Changing dth if not resolved....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — hd upgrade [Resolved]

 Upendar singh Shekhawat on Dec 13, 2017
Hello
I have requested for a hd upgrade and made the online payment through paytm on 1/12/2017 it should be done in one week but still it's not done i had paid money to appco marketing (India) pvt ltd i am calling them from last 10 days but they are not taking any step and from last week they are not responding so please take action against this complaint and revert me as soon as possible.

Thank you
Regards
Digvijay shekhawat...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — due to some problems

 Neeraj 1234 on Dec 13, 2017
Sir

I had taken my set top box connection​ from my brother's friend but now we are not get in touch but now i want to change subsciber name then how could i change old subscriber name to new subscriber.

Regard
Neeraj singh

Current connection

Subscriber id : [protected]

Name : neeraj singh

Rmn : [protected]

Address : bapu nagar near kumher gate idgha colony bharatpur rajasthan
Pin code : 321001
Previous connection

Name : rehan choudhary...
Complaint comments  Read comments Complaint category Neighbours

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