Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 16%
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Tata Sky Customer Care

Tata Sky Ltd.

3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai City District
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

1860 500 6633  [except MTNL]

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (491)

Tata Sky Complaints & Reviews

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Tata Sky — tata sky deducted from my account w. o. no.132cauy7,.225.00 against my id 1061234355. before his visit my tv started perfectly.

 Ganti M S Rao on Feb 18, 2018
They are cheaters. They do what every they like deduct from customer's account.
I an understand if did any technical rectification.
But in my case they did nothing
Act of their deduction from customer's account is nothing but worest than rangadari behaviour.
In advance they are collecting for entertainment screening.
Being a customer, i am a victim.
Where do i go and appeal fir justification. Please...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky cancellation process

 gauravkg2 on Feb 18, 2018
I have been using tata sky since past 8 years and on cancellation they are troubling they are troubling their customer. My account has credit of 700 rs and want to cancel since i have moved out of country but now they are saying that they will refund if i will return their device. Since i m no more at that place and i wont be able to return device, they are going to eat up my money which is shear # policy for tata sky. Did i paid 2300 bucks just for ibstallation? Please suggest....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — cheating in recharge

 Narinder2638 on Feb 18, 2018
If channel is subsribed with tata sky and then you can not drop it. They go on debitting our account even after dropping.

Tata sky is a cheat company. My account is debitted many times even after dropping my channel subscription.

My phone is [protected] and subscrition [protected].

I subscribed channel sony ten 3 (476). I requested to drop it. I was told that today it is not possible to drop. Ultimately my full recharge finished on 17/02/2018. Tatasky itself dropped my subscribed channel sony ten 3 (476). I became happy as received their message of dropping...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — customer care calls even after rejecting offer

 Tejasvita Raikar on Feb 17, 2018
Same person calling from tata sky again and again even after telling we dont want recharge offer. And we also told that we have removed the connection. From 3:30 to 6 he called so many times. 1st time i picked and informed about tata sky conection removed and will not be putting back but he called 2nd time so i told i dont need to start it again and please dont call me again. But from then i am still getting calls from differnt numbers
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — irresponsible

 T.N.Srinivasan on Feb 17, 2018
My rmn is [protected]
I have two tata sky connections one.[protected] - active
Another one [protected] - as i was out of chennai deactivated due to lack of funds.
On my return on feb. 13th, after talking to their help line for damal mix pack, a sum of
Rs. 3290/- as annual subscription and on their advice paid another 40/- rs. Totalling 3330/-
After making payment, when i contacted their help line for reconnection, they said the amount
Is 3900/-plus, and now i feel that i am cheated and do not want to continue with this connection.
I have already registered...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — not account updated

 Boghi Basker on Feb 16, 2018
I recharged my [protected] with paytm for 597 for 3 month sub but its not updated and when i call ur useless cc the gave me useless information and the discontented my call i need my account should be updated imdtly with out any delay we have lot work to do we can not keep runing behind this we wacth tv for just time pass he do not get peace of time and mind we do not need ur service we do not we ur network i need my problem should be done imdtly...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — account not active since a month even after payment.

 ChethanR on Feb 16, 2018
I have made a payment of 555 on my account on jan 19th and hardly accessed for a week.
Since almost a month i don't have access to any channels and have been trying to reach out to the customer case number multiple times but no use.
My call was disconnected twice by the agents over the call, and each time it took me over 30mins just to get connected with the agent.

My registered number [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — amount debited from icici pockets but not recharged to tata sky

 sankar2206 on Feb 15, 2018
I have recharged my tatasky account [protected] during Oct-2017 for the amount of 300 from ICICI Pockets wallet. Amount got deducted but it was not added to my tatasky account. When i contacted tata sky merchant, they told to wait for some days and if not credited, then amount will be refunded.
I waited more than a month but i did not get the cash back.
Then I contacted the ICICI bank and they confirmed that the amount 300 has already been credited to Tatasky Merchant successfully. With reference id and payment gateway id as below:

Transaction Reference:[protected]
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — service not restored [Resolved]

 kiran.mahadev on Feb 15, 2018
I have been enjoying tatasky services as a premium customer for close to 10 year's now and have never faced any issue with the service.

Last weekend, 5th february 2018 i relocated to a new residence within bangalore city. Subsequently, i have called customer care and requested for reinstallation at my new premises. Within a couple of hours, i received a call from their local service team, they let me know the service cannot be completed as there was a lco (Local cable operator) issue in the area. Upon questioning further i got to know from the person that there were 15 to 20 service...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky did not send recharge money 7150 back.

 Pradip jhala on Feb 14, 2018
My registerd account no with tata sky is [protected]
I recharged account by payinf 7150 rs by net banking through axisbank dated 25 jan 2018.
My account is not shoing the balance. On contating with you many times no accurate answar i am getting. Where are my money?.
12 days back your office said that server iwas down so we will your money back to your axisbank account. Even after20 days you have not send money back. So look into metter & do needful urgently....
Complaint comments  Read comments Complaint category Banks

Tata Sky — extra charge for set top box replacement [Resolved]

 Md S Ahmed on Feb 13, 2018
Ref complain no 135acgll dt 13.2.18.
I m told that set top box is at fault for interrption in the picture quality. Hence i need to change non hd set top box with hd set top for rs 1200/-excluding charge of rs 300/-for address change and visit charge.
I paid rs 1200/- cash for new set top box and remote. I m told remaining rs 300/- will be automatically deducted fm my tatasky recharge account. He refused to give me any warranty paper & receipt of rs 1200/- for set top box.
I handed over old set top box and remote to him as desired by him (Mr sanjay)
As i was not comfortable...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Sky — not satisfactory services and charges high amount [Resolved]

 kamalahmad0109 on Feb 10, 2018
I was unable to watch the T.V then I lodged the complaint. A technician visited to my home and changed Set Top Box also charged 600 Rs . From that time there was pairing error and around 10 days I was unable to watch the TV. Then I shifted my TATA Sky Connection to another place, They charged 200 Rs. Removing charges then 300 Rs. + Approx 450 Rs cash for change antenna. Still I was unable to watch the T.V . Now since 7 days I am unable to watch DTH, So they have charged so high amount. Also I was tired to recharge huge amount and cash payment. Also they are charging when I am unable to watch the...
Complaint comments  Read comments [1]Complaint category Internet Services

Tata Sky — (irregular/disturbance in network) subscriber id-1152368807

 anirudhkhanduri on Feb 8, 2018
Subscriber id-[protected] (Irregular/disturbance in network)
I have been using tata sky set top box since past 3 years. Quality of your set top box and your network service is extremely poor and doesn't deserve to be called as the best service provider. Reasons for me saying so:

1) even if there is a single cloud outside, i would not be receiving any signal. By this logic there shouldn't be any tv's and network boxes in south of india and in europe, usa as they have around 300 days of rain.
2) i am being asked to pay rs 225 for your technician visit. For your poor network...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — program not being broadcasted [Resolved]

 Thammisetti Raviteja on Feb 7, 2018
Hello. I am raviteja residing in visakhapatnam city in andhra pradesh. We have a tata sky dth service with a south special package which does not have any sports channels on it.
However we have access to dd sports channel and we were able to view the scheduled sports programs on the channel or on dd national channel.
But since past 5 months or so the broadcasting of some scheduled major sporting programs like the indian international cricket matches has been blocked. When we try  to access the channel we get a message asking us to subscribe to star sports or sony ten channels to...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — change details [Resolved]

 saransri on Feb 6, 2018
My name is k. Saravanan, i have purchase a tata sky dth connection on last 1 months back, due to some issue i have change user name, mobile number & address details on my connection.

Old connection details are as belows -
Customer id -[protected]
Name - ranjthi kumar
Add - perambur

New address
K. Saravanan
No 46 varatha raja society
Chinna kanchipuram
Complaint comments  Read comments Complaint category Tax Services

Tata Sky — all channels missing [Resolved]

 rahul kherde on Feb 6, 2018
Hi team,

I got a new tata sky connection on 5th feb 2018 and from day one i am in trouble as not able to see any channels.

Its been 24 hours i am following up with the tata sky associates on the helpline number and all are comforting by saying will resolve it in 2 working hours but none of them have responded till now. Instead all the associates disconnets the call without any resolution.
This is just a matter to activate the base package and they say they do not have the rights to activate it....
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Tata Sky — poor connectivity [Resolved]

 chitra hunt on Feb 5, 2018
My tata sky id is [protected]. Chitra hunt. Monthly charges rs 472.
I have paid my annual recharge of rs5194. I have been unable to watch any tv program the whole day. The tv is unable to receive signals due to bad weather. There is no problem with the weather. I am told to check the cable connections & remove any obstructions around the dish. There are no obstructions either.
The company thinks that the payment has not been made & has cut off the connection.
I have been asking for help but no one has bothered to help.
I complained last year about the same problem....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — today recharge for 549/ at 13.51 through freecharge gurgaon account [Resolved]

 Maxime sweet on Feb 4, 2018

Today at 13.51 recharge for rs. 549 for id [protected] through account free charge, gurgaon. The message on led is showing recharge otherwise it shall be deactivated midnight.

This is highly objectionable. The site www account free charge gurgaon code 1minute on free charge

Please check up the same and remove the message on the led to avoid any discrepancy or contact me on mob [protected]

Parshotam lal bindra...
Complaint comments  Read comments [1]Complaint category Credit Cards

Tata Sky — ac no 1029048673 unauthorised charges [Resolved]

 MANJINDER DATTA on Feb 4, 2018
Your field agent was not able to identify the changed lnb. Just by speaking to dalbir technician he has confirmed it has been changed. He has sent to picture of lnb also. Kindly check is it the same make has same serial no or same model which has been issued from your system. Also check which was previous lnb working as per your system since it has been provided by tata sky since three years ago.
Further dalvir singh says i have refused to sign the work order he is lying he has not asked me to sign anywhere since he did not complete the job at 7.30 p. M bit said to me that dish is small it...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — hopeless customer service [Resolved]

 indiantiger on Feb 4, 2018
Does tatasky even care for their customers or they just want customers money? First of all 'they have useless packs that have equally useless channels. They want customers to pay for good channels without much choice bordering on extortion. And after all that, their service is way below standard. I subscribed to sony ten 1 to watch india vs south africa matches. Not only was there issue on their side, which prevented me from watching the match, but their customer service is hopeless. Its more like customer harassment!
As soon as they realized that people are complaining about sony ten 1,...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

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