Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
8716
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
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Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
15%
Complaints
8716
Pending
5
Resolved
1310
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (475)

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Tata Sky Complaints & Reviews

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Tata Sky — update my mobile number [Resolved]

 Bhusan Samanta on Dec 14, 2017
Dear sir/madam

My name is suyog manohar shinde. And my tata sky id no[protected]

I have a complane that i have lost my old mobile no [protected]

In future my process in your company with my new mobile no [protected]. And in future you contract me my new no [protected].

So please you update my new mobile no.in your siystem.

Thanks,

Regard!!
Bhusan samanta
Mob. No [protected]...
Complaint comments  Read comments Complaint category Appliances

Tata Sky — unfair blockage of cricket telecast [Resolved]

 Dhritiman Bhuyan on Dec 13, 2017
As per supreme court verdict, there was nothing on the blockage of live cricket feed on prasar bharti. This is an unfair practice. Why should i pay such a heavy price for one channel when i'm already paying for doordarshan. Moreover the signal strength is weak and it affects the channel quality. Using tatasky for more 7 years. Unhappy customer. Changing dth if not resolved....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — hd upgrade [Resolved]

 Upendar singh Shekhawat on Dec 13, 2017
Hello
I have requested for a hd upgrade and made the online payment through paytm on 1/12/2017 it should be done in one week but still it's not done i had paid money to appco marketing (India) pvt ltd i am calling them from last 10 days but they are not taking any step and from last week they are not responding so please take action against this complaint and revert me as soon as possible.

Thank you
Regards
Digvijay shekhawat...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — due to some problems

 Neeraj 1234 on Dec 13, 2017
Sir

I had taken my set top box connection​ from my brother's friend but now we are not get in touch but now i want to change subsciber name then how could i change old subscriber name to new subscriber.

Regard
Neeraj singh

Current connection

Subscriber id : [protected]

Name : neeraj singh

Rmn : [protected]

Address : bapu nagar near kumher gate idgha colony bharatpur rajasthan
Pin code : 321001
Previous connection

Name : rehan choudhary...
Complaint comments  Read comments Complaint category Neighbours

Tata Sky — replace the new tata sky setup box [Resolved]

 ckraja777 on Dec 12, 2017
My name is c. Kumararaja i bought april 2017 new set up box now two time not working my set up box i going to my kumbakonam distributor he has no responsible in this matter my subscriber id [protected] my registration mobile number [protected] now still under the warrenty period please replacement in my setup box
Regards
C. Kumararaja
Contact no: [protected]...
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — change my new id name [Resolved]

 hussainraju on Dec 11, 2017
Dear sir,
With due to respect and humble request i would to like to you inform that, my name is r islam and i am purchased a new tatasky connection at last few months ago at very immediate condition but i have some mistake about my account and i want update or change my account setting..
So hardly request to kindly accept my application as soon as possible..

My old name: r islam

My new name: raju hussain

Thanks......
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — regarding add-on package [Resolved]

 Piyush1912 on Dec 11, 2017
Customer care representative from tata sky called us and insisted us to take a add-on service but we denied for that.
They forced us to take that service (Smart manageer channel) for 5 days without charges and to discontinue they said to contact them.
We said her to discontinue it after 5 day as we were not intrested 1% on that service but they didn't do this and around 130/- has been deeducted by them unneeccesarily.
We are now calling them for adjustment of deducted money but ispite of it they are praising the charged service....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — no charge after receiving money [Resolved]

 L.D Thakur on Dec 11, 2017
Dear sir
I am tatasky consumer with id no. [protected] on 01/12/2017 i remitted rs. 324/- to tatasky account through google tez you app. At 10.32 transaction was successful.

Google transaction id: cicagic5le_oiq
Upi transaction id:[protected].

I have spoken repeatedly to tatasky executives but no action was taken. I sent two emails expressing my problem. Following is the details.

Google transaction id: cicagic5le_oiq
Upi transaction id:[protected] at 10.32 am.
Kindly help.
Yours faithfully,
Leela dass thakur...
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

Tata Sky — signal disruption since 8 weeks.

 VS Rao on Dec 9, 2017
There has been disruption in signal since 2 months. Today, there is no signal since 2.30 p. M. I have already sent my request to you at 3.30. Pm. There has been no response from tatasky hyderabad. This harassment is 8-week old. I have been requesting them to change the set top box or at least take away the same so that we will be relieved of our 2-month old agony. They do send their "technicians" each of whom questions me on his arrival whether i dry any clothes near the dish. I tell them that there are two tatasky connections in my house and the other one is functioning normally. Only the one in...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — relocation services [Resolved]

 Anil Kumar Kapil,PMP® on Dec 9, 2017
I am anil kumar kapil and my tata subscription no is [protected]. I am availing tata sky services for last almost 9 years. Recently i am shifted to new place and requested for reallocation of tata sky.

I didn't got any positive response even after several reminders at tata customer care. After almost a week and after lots of reminders i got call from tata sky executive and without visiting he said tata sky services will not be working at my new place.
When i said how he can say this without visiting location he agrees to visit location.
On visiting he said that tata...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — change register name

 Tarani majhi on Dec 9, 2017
Sir, my name is saraswati maji. My subscriber i'd is [protected]. But at mistake my registered name is ramesh mandal. I don't know who is ramesh mondal. He is stranger to me. And my registered number also different but i changed my number. But my registered name is not changed. My registered number is [protected]. So i kindly request you to changed my registered name. Thank you...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — poor tv picture quality due to sufficient gain in the area

 9822864474 on Dec 8, 2017
My complaint against poor reversibility of tv picture quality, your officer suggest me to higher tata sky service at the cost of rs.225. Accordingly officer concern register my request & service provider visit my site and cheque my tv connection. But he could not increase the picture quality of my tv. Signal quality drops down from 80 to 40. I have convey this fact to the service provider on his mobile no.[protected] and your record my concern to the available officer by calling on toll free number. H there assurance to provide 1 month free technical local providers services. My to-days service...
Complaint comments  Read comments Complaint category Stock Market

Tata Sky — disgrace and fraud service by tata sky personal

 Shashikant on Dec 8, 2017
Dear sir,
I have requested for relocation of tatasky online no [protected] on 5th oct 2017. Two representative of tata sky [protected] came in my absence. They located dish in such a place. Which has become obstacle for society people. Above this they made a bill of 2200 rupees took in cash from my wife, smartly and cancelled my request saying house was lock. Again on calling them again they arrogantly answered and refused to come again.
Its case of fraudulent on behalf of tatasky. I have ordered in my company atlest henceforth we will not install tata sky. You are requested to ask...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky connection disconnect [Resolved]

 akhilhhv on Dec 8, 2017
Hi sir,

I have register complaint regarding signal issue for tata sky. Technician has been visited my place and told that in this area signal strength is less so he had changed the lnb. After two days tata sky disconnect my connection without any notice and told to submit 800 rs.
But their is no communication from technician or tata sky about 800 rs charges for replacement of lnb. I told them without telling cost why they have changed the lnb. Because signal strength is less in that area its not my fault its service provider issue and they are committed to give service.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — no service is coming

 Darpan Kalra on Dec 7, 2017
I am trying to contact tata sky executive to solve my issue of no signal is coming on my television., but everytime i call CUSTOMER CARE no. the only ### i hear is press 1 for this, 2 for..., and further on regardless not even a single time i have talked to CUSTOMER CARE executive.
These tata sky peoples are just fooling people.
please take some strict action asap....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — asking to pay rs 2000 every 6 months to change the cable. [Resolved]

 Himanshu3 on Dec 7, 2017
Dear sir,

I am himanshu g. Mehta having a tata sky connection at my residence.

I have made a complaint regarding the set top box approximately 6 weeks ago and the response from your side came after 5 weeks of regular follow up by me.

Your technician said that the cable from the dish to the set top box has been damaged and the charges for replacement of the same would be rs. 2000.00 and above and he also said that it will have to be replaced every 6 months whereas when i had installed the set up box the technician had said there would no problems and...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — regarding my unresolved issue from last 2 months [Resolved]

 kunalshah9 on Dec 6, 2017
Respected Concern,
Myself Hemant Shah, Subscriber ID : [protected] have been using Tata Sky from the day it got launched.
From 1st week of Oct. 2017 I am facing issues with my SETUP BOX, so I requested and gave my first Request for swapping the SETUP BOX on 26th of Oct 2017. But the Service Centre and people working there are not serious about any issues I face, and as a result I had to give almost 25-30 call Requests for swapping the SETUP BOX and had to visit service center for almost 5 times and spend 3-4 hours begging to please come and visit my site. Even I had mailed regarding...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — non installation of dish antenna [Resolved]

 rcg g on Dec 6, 2017
This is to inform you that i have made request for new dish antenna installation to my existing connection no. [protected] at around 1 pm today but sorry to say, it has been not yet resolved till this time.
This kind of consumer harassment by Tata Sky is not expected. so i request consumer forum to take strict action and compensate for mental agony...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — I am complaining about frequent signal problems. [Resolved]

 Aman Raza007 on Dec 6, 2017
I am facing frequent signal problems on my tata sky. Some of the frequently used channels are even not working properply.
The screen is all set to black colour with no audio when flipping to such channels.
And also the company promises to provide more then 220 channels with recharge of rs 199 pm which also the company fails to stick to its commitment.
Not even a single channel of music, cartoon and sports are enabled with recharge of 199 pm which the company promises.
We the customers are loosing faith on tata sky with passing days if u keep on shifting from your commitment....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — without any value my recharged amount is consumed [Resolved]

 Manoj1102 on Dec 6, 2017
My subscriber id for tata sky is [protected] and i have recharged for 560 rupees to avail ultra pack, but i havent seen any of the hd channels related for the pack i recharged. And now my account balance have gone below to 14 rupees and now needs to recharge again. Where is the recharged amount gone? I am already using south special pack which is 229 rupees. Eventhough if they charge for the previous pack, where is the balance amount in my account (Out of 560 rupees)??.

And getting connected to customer care is really useless with their toll free number, it is not having any option...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

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