Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 17%
Submit a Complaint
8922
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
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Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
17%
Complaints
8922
Pending
0
Resolved
1526
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (498)

Tata Sky Complaints & Reviews

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Tata Sky — refund of balance amount in tata sky [Resolved]

 sumit asrani on Mar 9, 2018
I have called tata sky customer care for the disconnection of my subscriber id [protected] then i got a call from you are department and they said that we will only refund your balance amount by cheque and c h e q u e will be delivered to my address and then today i got a call from your department again and they said that for the refund i have to return the tata sky antenna with all boxes and its remote may i know for what reason i have to refund that i purchase rate for rupees 1800 for antenna and one box and 900 rupees each box i have paid while i purchase date and today also i got a mail from...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — connection number 1129022438 [Resolved]

 Neetutarachandani on Mar 9, 2018
I had made a complaint at tata sky on 8th of march 2018. They sent an executive to repair after 6 hrs of waiting time. Without checking any fault he told us that our both tvs are not working faulty. Our connection is ok. We have made them payment for 1 year in advance now we are frustrated. Their tecnician himself cancelled our complaint and asking otp number again and again when we refused to give otp number they changed out registered mobile number themselves for getting an otp. [protected]...
Complaint comments  Read comments Complaint category Other

Tata Sky — tata sky set top box pairing error (14) [Resolved]

 Majo Kj on Mar 8, 2018
After a gap of two months i recharged my tata sky then it is showing pairing error for no reason
Till the day i recharged tata sky coustomer care person used to call me ask for recharge
But from the day feb 16th 2018 i recharged no any care from from the coustomer care asking whats the problem since they got the money they keeping quit till it reduces to zero.
My nds no.:[protected]
Digicard id is[protected]
Thanks dear coustomer care personal....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — wrong charges dedicated my account

 Gauravkumar998 on Mar 8, 2018
Really really badly service provider tata sky mently harassment 

Today recd call by customer care agent named with mrs. Sana and discuss i have not paying any charge of eng. Visit. Also confirm mrs sana 

But my balance are deduct in my account what is the problem why customer facing this type of issues 

Also recd massage of 7 days rend remburse done by mrs sana 

I have no idea this type service provide by tata sky.

Tv par tata sky ki add band kar dijiye....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — very poor service they just want money [Resolved]

 harakbahadur Bhattkhatri on Mar 6, 2018
Tata sky only asked for money the worst service i get from tata sky when i booked a tata sky they told pay only 1600 when they fixed they told pay 200 extra paid. I paid whatever they said still i asked them do u required any extra amount for wire they said no. Dealer & installation talked they said customer will not pay any thing. After a week they deactivated my account asking for money please help me if u can
Thanks...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — recharge amount not reflected on my tata sky account [Resolved]

 dnyaneshwar.kashid@gmail.com on Mar 6, 2018
I have made an online payment of inr 359.0 with transaction id [protected]*tata sky* ta towards payee tata sky from my icici bank account xxxxxxxx1454 on feb, 17, 2018 at 14:36 hours. It was successful at icici on line portal but amount was not reflected to my tata sky account.
Then on same day 17 february 2018, i made one more on line payment of rs.360 which was successful at tata sky & icici both.

I asked tata sky to send confirmation email that they have not received this payment with below details. But i haven't received confirmation email from tata sky.
Transaction...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — deactivate tata sky dth service for some months [Resolved]

 padma changmai on Mar 6, 2018
Due to school and board examination of my school going children, please deactivate my tatasky connection (Id no.[protected]) for some months. I will recharge my connection in time i. E. After completion of board exam & hope then activate my tatasky connection again. My rnm [protected]. For any further correspondences please contact me via my registered e-mail id. Your support in this connection is highly solicited. Thank you....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — complaint of overcharging by tata sky [Resolved]

 ashwini248 on Mar 6, 2018
Dear sir,

I applied for tata sky connection (Subscription id: [protected]) with plan of annual package of rs
4280/12 months on dated[protected].

Today i came to know that the company has over charged me for rs 735 per month instead of a 12 month
Plan they cut my scheme till 8-3-2018. I just spoke to tata sky customer care representative and he
Confirms that i opted for the above mentioned plan but the subscription was unsuccessful.

I want to complain on the below ground :

Firstly, if the subscription attempt was unsuccessful,...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — wrong subscription [Resolved]

 Sumit Surya Prakash on Mar 6, 2018
Normally i recharge with dhamaka mix pack of rs 299 for 30 days but this time i had recharged for rs 399 sports dhamaka pack but i am not receiving any sports channels. Rather it seems u have subscribed me with dhamaka mix pack for 40 days. Please fix this problem as i need sports channels urgently this month. I recharged with 399 so i need sports channels that's all....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — why you insist cash payment for installation of tata sky-dish ant. [Resolved]

 Bhalchandra Gokhale on Mar 4, 2018
Your person/rep., mr. Ajim insisted on cash payment for your charges of rs.3804/- which is not acceptable and this compulsion was not informed to us. If your back office-person would have talked to me i surely would have refused to install your services and the dish, definitely. The govt is insisting on cheque payments and white transactions. You are not providing any receipt for amount paid to you, only because the word 'tata'. Where the common man will go. Please get me my cash back and take the cheque from me. Or i will have to fight for justice.
Bhalchandra gokhale....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — poor quality of service - technician as well as call center personnel [Resolved]

 SANJEEB DASGUPTA on Mar 4, 2018
Had put my request for de-installation as well as re-installation on 3rd march. The request was put around noon time and was told that within 2 hours some one from tata sky will contact. After repeated follow ups the technician visited my place around 8 pm. He did not complete the re-installation work completely as he was in a hurry and requested to allow him to complete the job next day morning. The technician is not traceable since then and i have repeatedly followed up with customer care. I again checked with customer care today evening and was shocked to hear that earlier customer care associate...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — amount deducted from my account but recharge not successful [Resolved]

 praveen kumar katara on Mar 4, 2018
On dated 04/03/2018, i was trying to recharge my tatasky account as monthly recharge inr 474/-. Through net banking.
Subscriber id is [protected].
But recharge was unsuccessful. My account has been deducted from inr 474/- and amount was not refunded to my account.
Recharge details are as below:-
Tatasky id :- [protected]
Tata sky transaction id:- tc[protected]
Bank transaction id :- [protected]
Reason for failure:- tppge126

Transaction was unsuccessful....
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — recharge issue [Resolved]

 Kunal sharma789 on Mar 4, 2018
I'm facing problem due to company's fraud of not giving the service which they have told me, due which my hd channels are not working but the amount i paid to them as per demand of company.
The conversation between me company's agent on may 2017 was that if i pay 4675/- rupees for bumper pack of sd channels, along with 1925/- rupees of amount for hd channels both for annual subscription. After that i can watch channels sd of bumper pack and all of the hd channels and i did it and paid the amount through local dealer of the company.
All is working fine till january after that they stopped...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — wrong recharge done [Resolved]

 Neeshika on Mar 4, 2018
Sir, i wrongly got recharge of ₹1000 by mistake of tatasky dth of on march 03, 2018 at 23:25. This tatasky dth is not in use. The dth tatasky had sub id [protected] registered in my name on my cell no [protected]. So it was done by mistake. You are requested to kindly cancel this recharge and refund ₹1000 which is registered with my cell no. Thanks in advance....
Complaint comments  Read comments Complaint category Credit Cards

Tata Sky — not subscription [Resolved]

 Vilas R. Kuthe on Mar 3, 2018
My tata sky id is [protected]. I have paid rs. 3300/- to tata sky technician. His mobile no. Is [protected]. He said his name is jadhav.

On 1st and 2nd day the cable was on. Suddenly 3 rd day the cable is off. On approching the technician, he kept his mobile off. Tata sky customer care stated that the installation charges of rs. 175/- is unpaid.

My mobile in [protected]....
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — service and response are worst [Resolved]

 Reetesh Kumar Meena on Mar 3, 2018
I am using tatasky since 2006 and paid always higher amount when needdd. This time while called about connection issue hd asked to pay visiting fee even for sure it's issue with there end about signal.
Now no way to take such operator and raised request to cancel connection, hd team cancelled the connection but non of them responding when and how much refund i will get out of my balance which is there. It's pathetic they need 30 days time to investigate and come back. Until i did not get confirmation and date about refund it's not good to go with other operator /connection as i don't have...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — trying to swindle money from customers by cutting connection and harassment [Resolved]

 Demander on Mar 3, 2018
We have a tata sky connection for television channels. The connection has been working perfectly fine for the past 6-7 years. However, around 10 days ago, the signal was lost. No channels were being received. We called the company. They sent a worker to check. Without checking or analysing anything, he started forcing us to buy a new dish.

We repeatedly asked him to check the connection or adjust the direction etc. He was adamant that the dish has to be replaced without investigating anything. He said there is a building here because of which you have lost connection. We explained...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — online tata sky recharge [Resolved]

 Bharat Digambara Kedar on Mar 3, 2018
Sir.
Good afternoon.
I had recharge my tatasky dth account on line on 06/02/2018 by rs. 458/-.
But my tataskhy account was not recharged. When i called to tatasky and inquired, they told me that "your recharge is not reflected here in our system".
Where as said amount was debited from bank account. So i made complained to bank also.
Bank assured me that if your deducted amount will not be claimed by merchant, it will be returned & asked me to wait til they get the confirmation from the service provider.
At last bank gave me the confirmation that amount...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — channel not working as package [Resolved]

 Gauravkumar998 on Mar 3, 2018
I am using tata sky last 7 year but last 2 days facing many problem. Some channel not working properly. I am paying rs 350 per month if not paid then deactivate my account than who is responsible of my channel not working of already payment are given.
Customer care not provide solutions properly and nodal officer no are wrong mention on net and customer care provide same no to customer really bad service of tata sky
If not recd solution in 2 days after that i am going in consumer court....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — complaining about recharge offer. [Resolved]

 Shampa Naskar on Mar 3, 2018
My name is shampa naskar, [protected], [protected]. According to tata sky tv advertisement through recharge of tata sky via freecharge on rs 300 and above, rs 60 will be cashback. So, i talked to tata sky customer care on 28.02.18 and after getting confirmation i recharged rs 300 through freecharge app. On 01.03.18 i talked to customer care tata sky where it was told that within 24 hours cashback amount of rs 60 would be credited on freecharge wallet. Matter of the regret that no cashback amount is credited in freecharge wallet will now.

I have called several times on customer but...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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