Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
8009
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1672
down
712
up
916
down
407
up
560
down
341
up
485
down
306

Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
24%
Complaints
8009
Pending
0
Resolved
1879
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (504)

Tata Sky Complaints & Reviews

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Tata Sky — false charges, ill informed executives and a painful experience

 Pooja jaisingh on Oct 1, 2018
Hi team,

I want to share my experience of shifting my tata sky service to a new address with you :

1. To begin with i called the customer care about the charges and since i said the charges seem high i was told as i am using tata sky since 5 years i will given waiver and i will get a call by the next day : after two follow ups and one week - i was retold my phone support that there is no such offer on relocation ever offered.- time consumed 1 week with 3 calls.

2. I asked the support to get me a re installation at new address with full charges : the...
Complaint comments  Read comments Complaint category TVs

Tata Sky — worst service... tata sky

 Abhijit Purnendu Anjaria on Oct 1, 2018
Many channels are automatically shut off!! Dialed prescribed numbers which are busy!!!
Customer care numbers are busy continuously

Pathetic and worst service
Tried to contact vikram kaushik... But number wrong!!!

Many different numbers for activation of channels which are not working,!!!

Tatasky bankrupt ho gaya kya???...
Complaint comments  Read comments [1]Complaint category Products & Services

Tata Sky — channels not shown due to financial negotiations of channel and tatasky

 emailanurag on Oct 1, 2018
1st oct 2018, sony channels not coming on tatasky. Showing on channel no 128 of tatasky to dial [protected]. Dialed 15 times, connected twice and got 2 sms also but still channel not shown. Called their toll free no and got connected after trying for 15 mins. Was on hold for 10 mins and finally some executive spoke to me.
His reason was that tatasky and sony channels are having some financial negotiations because of which channels are not coming. I have paid subscription charges for entire year to tatasky, so why the hell is my channel shut down because of financial problem of sony and tata...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — unable to view channel set and sony sab

 Saurabh Dale on Oct 1, 2018
I am very unsatisfied with the services of tata sky without any information and intimation suddenly the 2 above channels i m unable to view and because of that i didn't see my favorite program kbc 1 crore episode and more so ever the company call centre and consumer no is unable to response and even nodal officer no is also not responding at all. I feel very cheated because i paid advance payment and i cant see these 2 above stated channels....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky stopped subscribed channels without my consent

 Subhankar Tripathi on Oct 1, 2018
Today some channel like Sony etc has been closed by Tata Sky in my subscriber no [protected], whereas the sufficient balance has been maintained by me. Kindly lodge my complaint and redress immediately. I am very disappointed with the way tata sky has closed all avenues for resolving the problem. Chat is unavailable, customer care no is unresponsibe, so also fb messanger. Please treat this as urgent on top priority. Highly disappointing that the no displayed on the channel for giving miss call on registered mobile doesnot connect....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — sony sab tv channel not working

 Nilesh Veera on Oct 1, 2018
[protected] is subscriber ID in the name of Nilesh Veera. I m unable to watch[protected] these channels inspite of regular prepayment. I tried helpline numbers at least 3 to 4 hours but no reply at all. It is totally harassment and worstest ever customer experience.
I want refund of all my recharge amount and set top box coast.hope for quick response

Regards...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — non provision of facility for which subscription is prepaid

 lawry on Oct 1, 2018
I have been a tatasky customer for last ten years and have been subscribing for prepaid services. My mobile no is [protected] and my customer id is [protected] . On 29 sept I approached your customer care as i could not view KBC. The problem was set riht by your customer care executive .However, today we could not view the programme as we could not get confirmation from [protected] .It seems that the package i have subscribed for is not being made available for veiwing . pl resolve this problem or terminate my connection immediately....
Complaint comments  Read comments Complaint category Computers & Accessories

Tata Sky — non working of various channel on tata sky

 Ramayan Pathak on Oct 1, 2018
The Tata sky and locked the usage of Sony channels on the Tata sky along with few other channels like Aaj tak. They have asked to call on certain nos to watch that channel free of cost but when I am calling on that no it is continuously busy, it has been almost 2 hours trying to call on that number but failed to connect.

Then I tried calling the Tata sky helpline nos, I have tried all possible nos but unable to connect. I was surprised to be in call waiting on one of the helpline number. It has been almost 2 hours trying to do that, but couldn't connect....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — stop showing some channels

 ketanpatel5382 on Oct 1, 2018
I have recharged for 1 year and suddenly today Tata sky stopped showing some channels. They showing message to make a miss call on [protected] to continue viewing stopped channels.

If I have subscribed for 1 your why some channels stopped showing?
Why should I make a miss call?

And even I try to contact Tata sky on customer care, even after efforts for 2 hours I couldn't contact them

What should I do?

My money wasted......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — worst customer service in india

 Aniket Sarmalkar on Oct 1, 2018
I have tried all the customer support and helpline numbers, not a single call received, other numbers are out of service, some numbers are out of coverage area, never seen such a worst customer care service. Never gonna take tata sky again.
Pls guys dont but the Tata sky connections...it is worst than anything...sonetime channels gets disconnected..and they tell us to give miss call on the numbers they provide...and that numbers are also not usable...worst worst worst service....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — some more channel has been closed without my consent

 Anjana Verma on Oct 1, 2018
Today some channel like aaj tak, sony etc has been closed by tata sky in my subscriber no [protected], whereas the sufficient balance has been maintained by me. Kindly lodge my complaint and redress immediately. I am very dipressed by the unprofessional behavior of the tata sky. Also i intimate you that there executive are without any means they keep on bothering by telephone talk...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — cutting down of some channel

 Dusmanta Behera on Oct 1, 2018
Dear sir tata sky is cutting down one of the channel from the package i have. and sending sms in tv set to miscall the ph no they giving.who told to do so .and when i am calling them its busy contineously. sony tv is not coming. if this is not sorted out i will go further, this tata sky is doing fraud .plz take stringent action and do the needful...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — very disappointing customer service!!

 Disappointed Tata Sky Subscriber!! on Oct 1, 2018
We have subscribed to Tata Sky Platinum Package wherein normal definition and HD channels are available. However, on 01.10.2018 we were not able to watch some of the channels that are already been paid in the subscribed package. On top of that, when calling on 4 different customer care numbers, one of them connected after multiple trials but sadly even after being on hold for 17 minutes, no service executive came on the call and we could only hear the annoying IVR for straight 17 minutes(wherein, the waiting kept on increassing). Ultimately, this toll free customer care number caused us to lose...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not receiving certain channels

 Sukeshsingh4u on Oct 3, 2018
Kindly tell me the good reason to continue with Tata sky when we're not receiving certain channels . Is this not a fraud ? We pay for the services and don't have any thing to do with thecontradictions which you are having with certain channels.
These things were not told to me when I was taking the connection .
Kindly look into the matter at the earliest.

Thanks (Which you don't deserve)...
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Sky — false commitment of tata sky for customer I'd1270999863

 Abhishek Trivedi84 on Oct 1, 2018
Customer I'd : [protected]

I have paid 12 months subscription money of tata sky in last month with commitment that price of pack will be freezed and all channel will continue as same for next 12 months

But Today surprisingly many channels have been deactivated. I m trying to contact customer care since morning but no one is coming to hear me. It is not connected since morning to customers care

I THINK THIS IS FRAUD COMPANY AND HAD NO COMMITMENT VALUE...DOES NOT CARE ABOUT CUSTOMER SERVICE...DUMB COMPANY

Abhishek trivedi
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — regarding unavailability of sony channels

 chandel25k on Oct 1, 2018
Today is the first day in my seven years of tata sky subscription, that my trust have been broken onto the tata sky service.

Many channels have vanished and others ask for giving a missed call on a number([protected]) to be started but the problem has broken its limits
as when miss called an announcement of "ALL LINES ARE BUSY"
is made

It is a humble request that the SONY services be started again.
regards...
Complaint comments  Read comments Complaint category TVs

Tata Sky — non provision of channel as per agreement -=cust id 10080 24091

 Mohanan Paraparambil on Oct 1, 2018
The above service provider has agreed to provide dth service which included news channel "india today". I have an annual subscription which was renewed from january 2108.
This channel (Channel no 609) was available on 30th september in the night. This morning (01 oct 18) when i tried to see this channel on pressing the remote for 609 it just gave a message on the screen that "channel 609 not available". No reason given and no specific indication that india today will not be available.
Today after-noon i contacted through[protected] to know the status. Only repeated answer i got...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — mnjb

 Trissin Antony on Oct 1, 2018
My subscription id is[protected].
It is showing suddenly that.. Pairing error
The card is in proper way. Plz check it
We are used it till last night.
Suddenly it gona show that... As pairing error..
It had happened recently two three months back.. Why it is happening again and again.. Plz do something.
Last day we had recharged it.. And in the morning it is showing like this...
Complaint comments  Read comments Complaint category Neighbours

Tata Sky — channels are missing

 Vyomika Pattapu on Oct 1, 2018
Wre are using tata sky since many years. But in the past few days many channels which are subscribed are missing. Total money is paid for them but we are unable to view many channels and the number of that channel is invalid is shown. I called the toll free number but i was told that any one would contact me in 10 minutes but its been so long and when i am calling they are giving the same response. I want my complaint to be taken and solve it as soon as possible. The number of channels missing is increasing...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — mental harassment to give them a call every month for the channel already subscribed

 vhegde100 on Oct 1, 2018
I have subscribed for the tata sky subscription for a period of 6 months where the entire amount is paid in advance. Today all of a sudden a specific channel is unable to view and the error message given was 'to view the channel, we need to give a missed call to a specific no. Which is shown on the tv screen.

When taking this up with tata sky on their online chat, it has been given to understand that they have an internal tiff with the said channel (Sony set max), where their agreements have not been renewed and hence to mitigate and manage the same the customers are unable to view...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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