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Tata Sky Complaints & Reviews

2.1
Updated: Jan 28, 2026
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Tata Sky reviews & complaints page 9

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N
nsr686
from Hyderabad, Andhra Pradesh
Sep 12, 2022
Resolved
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Resolved

Subscriber ID: [protected], We have been repeatedly complaining about signal Issues, every time we call them they charge us a fee 400 but there won't a permanent solution they are just looting us and not providing any solution in competent Technicians, They come they say box problem and they take some money for replacement and replace the box and problem arises again and they come by saying wire problem, what kind a stupid games is this i[censored] r technicians doesn't know what to do train them. what do you think of family houses, you should assign a technician for one particular area, when ever a case is raised there will be different people coming to our house doing nothing and Money gets deducted directly from Balance. Such a worst Network provider
Sep 12, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2022
Tata Sky Customer Care's response
Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure out the best way to solve this issue for you. You will hear from us shortly.
Verified Support
Sep 13, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    R
    Ravinder35
    Sep 12, 2022
    Resolved
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    Resolved

    I have purchase a six month pack in May 2022 which was stopped in the first week of September now i am calling to customer care as well as email them register complaint but no one replying they added another extra package which they are charging every time i already file a complaint in March but they again charging for the same.
    Nov 3, 2022
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Sep 13, 2022
    Tata Sky Customer Care's response
    Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
    Verified Support
    Sep 13, 2022
    Tata Sky Customer Care's response
    We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
    Verified Support
    Sep 27, 2022
    Tata Sky Customer Care's response
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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      A
      Amandeep23
      Sep 11, 2022
      Resolved
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      Resolved

      Address: Tata Play Ltd., Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098
      Website: Tataplay

      I booked online tata play set up box of Rs. 1938 /- with 6 months pack validity.. ang also promised me to give RS. 2000 gift voucher and Apair of shoes by online booking agent.. but after installation I paid Rs.2038/- and no extra as promised to me ..instead of this my channel activation not done by company and demanded Rs.1354/- as said by dealer whose technician installed set up box if I want to activate my packs..this really shocking to me... to activate my channel.. beside. It is more shocking to me that dealer also changed my packs to activate channel...I want serious action from the company side.. if company not involved in this .. otherwise I will go to court for justice...
      Oct 13, 2022
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Sep 12, 2022
      Tata Sky Customer Care's response
      Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
      Verified Support
      Sep 12, 2022
      Tata Sky Customer Care's response
      We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
      We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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      1 found this helpful
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        S
        Sathish Kumar Palanichamy
        Sep 10, 2022
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        Address: Bangalore

        My Tata sky subscriber ID is [protected]. I requested for cancellation of Tata sky account 3 months back. Can you please help in cancellation and refund of amount Rs 3013

        Inspite I have called and emailed them multiple times, I haven't got refund.

        Thanks
        Sathish
        Tata Sky customer support has been notified about the posted complaint.
        Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
        Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
        Sathish Kumar Palanichamy's [Complaint's author] reply, Sep 22, 2022
        My mobile number is 99943 20063 and subscriber ID is 1314734367
        Thank you for sharing the details. We have raised a Service Request for you to sort this, you will hear from us soon.
        Sathish Kumar Palanichamy's [Complaint's author] reply, Nov 12, 2022
        Hi, my refund amount is still pending. I also surrendered tatasky set-top box with adapter and remote 2 month before. Cancelled cheque leaf is submitted long back. Can you please help in fixing the issue
        Can you please help in fixing the issue
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          P
          pavanjavagal
          Sep 9, 2022
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          I have upgraded to Tata binge box which is 1800 on July 8th 2022 and on august 15th 2022, I was facing a technical issue, I called the Customer care multiple times for the help and all they promised to fix ASAP but no help came, so I decided not to continue with service and when I asked for the refund for the Tata binge box which I used only for one month, they're telling no refund on the Box as per the policy.
          When I needed help no one came and when I asked for refund they're rejecting in the name of policy.

          So if I cancel the service I don't get the refund and they'll take back the box.
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Sep 10, 2022
          Tata Sky Customer Care's response
          Hi, we understand your concern. We have raised a Service Request. We are prioritizing the same and will connect with you at the earliest.
          Verified Support
          Sep 10, 2022
          Tata Sky Customer Care's response
          Your concern is certainly noted. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
          Verified Support
          Sep 11, 2022
          Tata Sky Customer Care's response
          We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
          Sep 12, 2022
          Updated by pavanjavagal
          It's not resolved, the tata sky people are telling they wont refund for the box.
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            V
            VijaiS
            from Lucknow, Uttar Pradesh
            Sep 9, 2022
            Resolved
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            Resolved

            Tata Play ID : [protected]
            I have paid for recharge the Tata Sky Com and Tata Play Limited through Google pay App.

            But no recharge amount reflected in account.
            I also discussed with customer care number, but found no support.
            Customer care of google pay told that above amount is transferred to Tata Sky.

            Please resolve this issue as soon as possible.
            Screen shot of Google Pay is attached.
            Oct 24, 2022
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Sep 10, 2022
            Tata Sky Customer Care's response
            Hi, we understand your concern. We have raised a Service Request. We are prioritizing the same and will connect with you at the earliest.
            Verified Support
            Sep 20, 2022
            Tata Sky Customer Care's response
            We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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              K
              Ketan Biyani
              Sep 8, 2022
              Resolved
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              Resolved

              I applied for the tataplay subscription and also paid the amount online but didn't get any response nor any message form the tataplay team, their tollfree number is not helpfull please address this issue
              Oct 14, 2022
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Sep 09, 2022
              Tata Sky Customer Care's response
              Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
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                R
                Rajkumar Srinivasan 1983
                Sep 7, 2022
                Resolved
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                Resolved

                Installation not done after receiving payment

                I applied for a new connection through Tata Play website and I made the payment through the website itself. I am attaching the payment confirmation I received in my email.

                So far I have not received any call from Tata Play personnel and my mobile number is not being recognized by Tata Play helpdesk and also in website. I spoke with Customer support and they said they will not do anything without subscriber ID, which I did not...
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                M
                maninderpsa
                from New Delhi, Delhi
                Sep 5, 2022
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                Address: New Delhi

                Tata Sky — Activation of Tata Sky Binge subscription without my consent & deducting the amount

                Subscriber ID : [protected]
                Tata Sky customer support has been notified about the posted complaint.
                Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
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                  A
                  Aryan Singh Chauhan
                  from Jaipur, Rajasthan
                  Sep 5, 2022
                  Resolved
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                  Resolved

                  Address: Registered Office Address: Tata Play Ltd., Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098.

                  Tata play binge cheated to me that they gave me super plan in hotstar rather than premium and i am monthly customer of Tata play binge service but i complaint lot and it's not resolved my complaint also my complaint is still in under process.
                  Oct 11, 2022
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2022
                  Tata Sky Customer Care's response
                  Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                  Verified Support
                  Sep 06, 2022
                  Tata Sky Customer Care's response
                  Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
                  Sep 07, 2022
                  Updated by Aryan Singh Chauhan
                  My registered mobile number is [protected]
                  Verified Support
                  Sep 07, 2022
                  Tata Sky Customer Care's response
                  We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
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                    A
                    ARJUN POSWAL
                    from Nagina, Uttar Pradesh
                    Sep 5, 2022
                    Resolved
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                    Resolved

                    I want to recharge with 10000 (10k) subscriber id [protected] but by mistake it recharges subscriber id [protected]. so please refund my amount Rs in my subscriber id : [protected]..

                    Date of recharge: 04/09/2022. 18:20
                    Oct 11, 2022
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2022
                    Tata Sky Customer Care's response
                    Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                    Verified Support
                    Sep 06, 2022
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                      G
                      Girish Karamadi
                      from New Delhi, Delhi
                      Sep 3, 2022
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                      Address: Srinagar Cross Unkal

                      I see a big tata sky binge logo at the right bottom corner which blocks the live cricket bowling stats or any stats shown at the bottom. It's really annoying.
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                        I
                        Isha garanwal
                        from New Delhi, Delhi
                        Sep 3, 2022
                        Resolved
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                        Resolved

                        I have done my tata sky recharge on 27 aug 2022 through google pay payment option in their site.
                        (It was a successful payment)
                        The amount has been debited from my bank account but it hasn't been credited to my tata sky account..
                        This is the second time it is happening with me.. But i didn't get any response from their side I need my previous recharge amount refund or credited to my tata sky account...
                        Oct 20, 2022
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2022
                        Tata Sky Customer Care's response
                        Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
                        Verified Support
                        Sep 14, 2022
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                        Mobile no. [protected]
                        Subscriber id - [protected]
                        Tata Sky Customer Care's response, Sep 14, 2022
                        Verified Support
                        We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
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                          D
                          D. V. Vamshi Krishna
                          from Bengaluru, Karnataka
                          Sep 2, 2022
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                          I wanted to recharge to subscriber ID [protected] but mistakenly recharged to subscriber ID [protected] of rupees 200 could please resolve it.
                          Tata Sky customer support has been notified about the posted complaint.
                          Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
                          D. V. Vamshi Krishna's [Complaint's author] reply, Sep 5, 2022
                          RMN-9632605887
                          Sub Id: 1299197788
                          Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest.
                          Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest.
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                            S
                            shahbc
                            from Chennai, Tamil Nadu
                            Sep 2, 2022
                            Resolved
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                            Resolved

                            I Mr. Bharat Shah had requested for downgrade my tataplay bing firestick services to Rs.149 from the existing Rs.299/-, much prior to my monthly expiry for My tataplay a/c no.[protected]. But My subscription has not been downgraded even after repeated complaints on the telephone as well as on Facebook page. But they just refuse to downgrade my subscription. This is called cheating me, and I want raise my complaint for the same.
                            Oct 4, 2022
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 02, 2022
                            Tata Sky Customer Care's response
                            Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                            Sep 03, 2022
                            Updated by shahbc
                            Got a call from Tata PLay people and he repeated the same as previously, we have forwarded the complaint and would try to resolve the same.
                            I had also spoken to their seniors TWICE and they also said the same.
                            Do U think this is such a big problem they that have to consult and have an AGM for resolving my problem, which has been created by them?
                            I think they don't want to solve the problem like this cz of losing revenue.
                            Verified Support
                            Sep 03, 2022
                            Tata Sky Customer Care's response
                            We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
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                              S
                              SwetaSK
                              from Bijapur, Rajasthan
                              Sep 1, 2022
                              Resolved
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                              Resolved

                              I have made payment of Rs.1000 to "TATA SKY COM" through Google pay on 1st Sep 2022 at 8.47 PM. The amount has been deducted from my account, but I don't see the same reflecting in my tata sky balance.

                              So, it seems that the UPI ID "TATA SKY COM" is wrong account to which I have made the payment. And now, I need the refund from this account.
                              Oct 21, 2022
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2022
                              Tata Sky Customer Care's response
                              Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
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                                S
                                SwetaSK
                                from Bijapur, Rajasthan
                                Sep 1, 2022
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                                I have made payment of Rs.1000 to "TATA SKY COM" through Google pay on 1st Sep 2022 at 8.47 PM. The amount has been deducted from my account, but I don't see the same reflecting in my tata sky balance.

                                Later, I made the payment to "TATA PLAY" over google pay at 8:49 and it was successful and I could see the balance in tata sky account.

                                So, it seems that the UPI ID "TATA SKY COM" is wrong account to which I have made the payment. And now, I need the refund from this account.
                                Tata Sky customer support has been notified about the posted complaint.
                                Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                                  A
                                  Arya Vishnu
                                  Sep 1, 2022
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                                  Address: India

                                  I had a Tata Play fiber connection (Customer ID : C[protected] ) in Kumar Swamy layout, Bengaluru. I raised a cancellation request on 26th August due to frequent internet problems. I had already paid for 3 months in advance (RS 2120.46) they said it would take 24 hours from 26th August to pick the router and another 7 days to refund the remaining amount in my account. But its been 7 days and nobody has contacted me regarding the router or payment. Every time I call their customer care they just mislead me by telling it will take another 24 hours I am even ready to courier them their router and I just keep requesting them my money. I am just looking for help and somehow get my own money back and I am sure there are many people that are getting scammed by this company.
                                  Tata Sky customer support has been notified about the posted complaint.
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                                    N
                                    navneetkasulkar
                                    from Pune, Maharashtra
                                    Aug 30, 2022
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                                    Hi Tata Sky
                                    Please change my address to
                                    B-208, Siddhi Nisarg Housing Society,
                                    Bhumkar Nagar,
                                    Wakad, Pune- 411057
                                    RMN: [protected]
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi! Help is here. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
                                    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                      B
                                      bibifatima
                                      from Dombivli, Maharashtra
                                      Aug 27, 2022
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                                      I recharge on my tv amount 100rs but my account was still deactive
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
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