Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 17%
Submit a Complaint
8902
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1504
down
654
up
796
down
364
up
498
down
313
up
445
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280

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
17%
Complaints
8902
Pending
0
Resolved
1516
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (498)

Tata Sky Complaints & Reviews

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Tata Sky — tata sky customer services [Resolved]

 Deepesh9406744569 on Feb 1, 2018
Tata sky dth... Most frustating customer services... Im just trying from 2 hour to activate sony ten 3 channel... Customer executives are not responded even waiting for more than 20 minutes on a call, and recored voice says like expected time to attend ur call is 2 minutes... What a joke is this... After 20 minutes waitinn still he says for 2 minutes... I will esclate the same on higher authorities...[protected]
Subcriber id [protected]
Tata sky...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — set top box installation [Resolved]

 anandtalava on Feb 1, 2018
Two days back, i purchased a new tata sky connection online. A tata sky agent has come and done the installation. The box provided does not support my tv. So i asked the agent to cancel the connection and take back the box. I was given a reply that it will work if i get a new tv and left. They have asked me to contact customer care for any queries. I waited for 10 minutes on the customer care only to get disconnected. this has happened multiple times. I am trying to escalate the issue....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — package dropout [Resolved]

 shelendrashukla on Jan 31, 2018
I have sent below mail to tata sky

Hi Tatasky,
As discussed with you i have drop out two package star sports & HD Chanel last month successfully .but those still reenable in my account when i have checked this month for monthly payment .

this month i have again drop out both same package and take snapshot same .
After sometime i have re verify its again re enable.Due to this i am paying unnecessary amount to tatasky

this is completely scam of tatasky foe innocent costumer

two thing are happening first Tata sky ebsite is...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — unethical behaviour by executive arnav/arnab singh [Resolved]

 Nitisha Nanda on Jan 31, 2018
Complaint numbers- 12ULMZ60 / 12VKMRWG
We have 3 Tata Sky Connections at our home in 3 different rooms. On 30th January we had requested one connection from the guest room box to be de-activated. Instead 2 of the other boxes were deactivated and the one active did not run any of our premium paid channels.
Technicians arrived in the morning(31st ) and fixed 2 (Tata Sky + and HD) boxes and all the channels were running. The third box wasn't receiving any signal and no light was coming on, so that was taken out and kept aside. They asked us to request for deactivation again.
By...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — for change my tata sky account username [Resolved]

 ADayal on Jan 31, 2018
Sir, myself sandeep, i have purchase a tatasky dth connection 6-7 years ago. Due to some issues i want to change my usrname in tatasky account. Plz solve the problem as soon as possible. Details are given below -

Subscriber id -[protected]

Old username - sandeep mehta
Add - a-435 sangam park rp bagh delhi

New username - aditya dayal
Address same...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — fraudulent consumption of funds and negligence of work [Resolved]

 Nicked on Jan 29, 2018
To whomsoever it may concern
Respected authority,

Due to recent transfer of big tv customers to tata sky, it was promised to the customers that the entire remaining balance from big tv as on 3rd nov. 2017 shall be transferred back to us and the set top boxes will be replaced by the tata sky personnel free of cost. However, the remaining balance of the big tv account has not been yet accredited to tata sky account and it has been 3 months since they are delaying the process. From this, two conclusions can be drawn, either the funds were transferred to tata sky from big tv and...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — cheated and charged wrongly [Resolved]

 stutee mishra on Jan 29, 2018
I did a relocation in the month of may. When i did the relocation, tata sky was not there in my apartment. So, the team suggested me to install the dish. As per the initial conversation, as i am the premium customer, relocation fee wont be charged (They didn't charge too) and as i never took the dish, i don't have to pay the price of dish and installation equipments. Then a lot of discussions happened and in the further conversations they told me that i need to pay the dish price and installation materials too. But, as i was told earlier and i shiouldnt pay for the first time dish installation,...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — add plans without request and wrong deactivation [Resolved]

 NV Chandola on Jan 28, 2018
Ref id [protected] it is submitted that initially i took plan of rs.299/= then in the next term company's executive solicited me to get plan of rs 399 with a facility to watch all sports channels and news channels for one month and i agreed, but just after 21 days company deactivated the service without pre informatiom i inquired about the deactivation for a lot of times but the concerned executive had a regular reply ""your credit exhausted and recharge.in a long struggle i able to talk to a senior executive who told me that my plan was converted into hd plan (For which i never requested) i protested...
Complaint comments  Read comments [1]Complaint category Utility Services

Tata Sky — tata sky subscription removal of channel [Resolved]

 ajai kumar jain on Jan 28, 2018
I add three channels in my subscription last week and now not want to continue for one month.
How can i do this?
My subscription before adding three channel was upto may 2018 and after addition it is march 2018 while three channel addition cost was ₹ 70.00. How is it possible. It shoulbe 15 days earlier before addition of three channels.
Ajai jain, [protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — gave all false details for tata sky connection [Resolved]

 pjayak on Jan 28, 2018
On 26th jan, tata sky salesman came to our house and told that there is an offer for this day only and that is for monthly 200 rupees you can watch all hindi, telugu and english channel. We have paid rs. 4200 for 2 connections.
But when yesterday technician came to install, he told that you can view only telugu and some hindi channels and no english channels. I also paid rupees 400 to the technician for extra cable

I want to cancel the subscription and refund the full payment

P. Jaya kumar
Cell no. [ [protected] ] and my subscription id is [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — company technician not informing about charges (rs 400) after replacing set top box, tata sky reducing the subscription days [Resolved]

 Kishor Israni on Jan 28, 2018
Tata sky technician visited my house on complaint of no proper picture (Continously picture rolling and no picture) he replaced the set top box saying that the tv was getting low signal. Evev after replacement of the box the same complaint existed and was informed by the technician that was fault in the tv which was later repaired by a tv technician..
Why was the set top box replaced..?
Why i was not informed about the charges?
How can tata sky deduct rs. 400/=from my subscription charges by just sending one sms about charges.
How can "tata sky" reduce the number of...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — technician service not satisfactory [Resolved]

 K R Lenin on Jan 28, 2018
I had made a complaint on 25/1/18 evening that my stb is not receiving signals. The technician damodaran (Mobile no. [protected]) attended to the complaint the next day morning.

He didn't ask me what the complaint was. He switched on stb and tv. Just changed the digicard and left. When i checked immediately i couldn't change channel. I called him at once and told him to come back and rectify. Before he came i took out the card and found it was an old, used card, plastic film on the card was coming off along one edge and a corner, there were scratches on the arrow printed on the card....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — no services provided for after 350 rupees recharge. why? [Resolved]

 brown on Jan 27, 2018
My tata sky id # is: [protected]. And my mobile # is [protected]. On january 26 2018 in nanjangud karnataka india i recharged for some 350 rupies for the all english packs. But yet even though my setup box gets your signal it will not allow me to access your all english recharged packs that i payed you for. Why?? Your help desk only asks me for connections and other trouble shooting procedures, witch by the way all passed. Still no services provided from you to i why??? But i still do believe you would still want to make a money profit from me from the re-setting of your own tatsky signal, and/or...
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — cheating for money [Resolved]

 ikku sharma on Jan 26, 2018
You cheaters!!! To hell with u and ur company.. 2months ago your dealer came for installation of dish. He told me and had made this thing very clear that your company will give me one additional pack free of cost for one month and after one month it would cut down automatically.. On 10 jan i recharged worth ₹199 but now you frauds are asking for ₹364.. For what.. Why i will pay? Its all your fault.. It's all your mistake.. So how dare you guys to ask me for money? You people are disgusting. Fix this problem immediately!!...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — dth service [Resolved]

 Rifat Ridwan on Jan 26, 2018
Few days ago my tata sky dth set top box stopped working.
I went to service center and got replaced with a fee of rs. 625.
But, yesterday the digicard which was inserted in the new set top box stopped working. I have a conversation over phone to the customer care but the problem again arises.
So now i need a help.
If this is the problem with tatasky dth service then what is the use of this type of service.
Moreover, my tata sky is nearly new one....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — regarding installation of set top box [Resolved]

 Sanchay Shukla on Jan 26, 2018
While your engineers came for installation they are not at all cooperating with us... And they left the palce without installing the device... And they cancelled the order n not telling about the refund process.. Either u shoud install the device or you should totally cancel the order and refund our money. And the customer care gyus are also not giving us the detail about how to cancel the order...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — a.c. debited [Resolved]

 Sabali on Jan 26, 2018
Tata sky is cheat company i complaint in consumer department for refund of my amount of rupees 2295 but they called me asked my card number to tranfer the money which i have them but later monet has not come in my a. C. Then again callwd to tata sky cheat company mr satish told no sir that otp was asked for closure of my consumer complaint.
Busturd company is tata sky.
After long debates cheat company sent technician but they were asking for charge i have them basu finally did the service free but debited my a. C.. Bloody tata sky i don't want to keep your bloody connection simply...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — recharged on wrong subscriber id [Resolved]

 D. N. Shah on Jan 25, 2018
Since last 7 years, i have tata sky connection. So i am valuable customer of tata sky. My tata sky is [protected]. But last 9 days i have facing problem from tata sky regarding service. On 17th january, i went to recharge my tata sky account in nearest shop. Then after shopkeeper done recharged rs. 600 in wrong subscriber i'd through paytm. And wrong subscriber id is [protected]. Then i complained in tata sky through tata sky help line number [protected] and i requested in tata sky for transfer my recharge money rs. 600 in my subscriber account. After 9 days, they did not give right solution. Still...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — froded with me [Resolved]

 W.A.T #We_Are_Team on Jan 25, 2018
Your dealer told the plan something else and gave something else, i did not get any help from customer care and your backup team also did not help. I am really upset, please help me.. I want return my money.
I just requested you ki please help me and return my money, i don't need your network, your backup team also cut my call without listening, it's really rude.
Please take action otherwise i am going consumer cort. My tata sky i'd is [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — frauded with me.

 W.A.T #We_Are_Team on Jan 25, 2018
I told the plan something else and gave something else, i did not get any help from customer care and your backup team also did not help. I am really upset, please help me.. I want return my money.
I just requested you ki please help me and return my money, i don't need your network, your backup team also cut my call without listening, it's really rude.
Please take action otherwise i am going consumer cort....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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