Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
8030
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1678
down
713
up
917
down
407
up
561
down
342
up
486
down
306

Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
24%
Complaints
8030
Pending
62
Resolved
1880
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky Complaints & Reviews

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Tata Sky — forgot rmn

 Dimebag on Sep 21, 2018
I forgot my rmn. I had used my uncle's number actually while installing it for the first. I somehow forgot it. I tried putting the number but somehow could not retrieve. I want to check my account status online and make changes to pack according to my preference which would make recharging my pack and making changes to it alot easier. Please help me retrieve it. My subscriber id is [protected]
Thanks...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — over billing

 DrAshwini Rohan Deo on Sep 21, 2018
I started my tata sky in 29 march 2018..in april 20 they ask us to monthly pack bill of 199.. Since then i had same problem... Every time after 15-20 days they ask us to pay monthly pack bill... This time i pay monthly bill of rs 199 on 31st august so that i cud remember date... N now they ask to pay the pack bill on 27 th sept.. N now they say u pay 220 rs as we had rise the pack value... 1st of all they can not rise the value in 1st year.. N on the top of it costomer care executives are like it's company policy to charge and increased the pack value.. It's better not to take tata sky again......
Complaint comments  Read comments Complaint category TVs

Tata Sky — tata sky blocked the live telecast of cricket matches in national channels

 Bitu D on Sep 21, 2018
Tata sky blocked the live telecast of cricket matches in national channels such as dd sports, dd national. They telecast those channels in other times but not while live matches are going on. And show a notice by name of honeble supreme court instructions.
They can't do this without considering valuable customers by blocking the national channels....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — deactivation of services when the yearly recharge is valid up-to 18 december 2018.

 Shyam Sunder Shanker Naidu on Sep 21, 2018
We were away from our from 28th july 2018 and when came back on 20th september 2018, unable to view the tv channel of our pack. On complaining on call center and online chatting, we were advised that your balance is low. Online chatting person told to recharge a minimum of rs.20/- to activate the services and customer call center lady staff advised to recharge a minimum of rs 50/-. We couldn't understand this. Why they are making us fool, when our recharge shows on screen up-to december 2018/-. We have used once sport channel service for one month for rs.60/- which we have already deactivated next...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — loss of cricket match signal on 19th sept.

 cherylvictor on Sep 20, 2018
Sudden loss of signal for the entire duration of India pakistan match on the 19th Sept. 2018. Whilst in the building all other Tata sky subscribers were getting the signals. The signals surprisingly resumed next morning . Can you explain this sudden loss for an impt. match.
Subscriber no. [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — disconnect multi tv connection

 Jayesh21 on Sep 20, 2018
I rajendar Chouhan want to remove my multitv subscription .I can't afford this and I am Moving to another place .and we don't want multitv subscription .pls do as soon as possible for our convince. Thank you. Or else pls. Notify me to whom I can talk to further process....
Complaint comments  Read comments Complaint category Other

Tata Sky — iam complinting tatasky

 ashok edagoti on Sep 19, 2018
Am not satisfay
Custamer service cant loan me just three days.
Why not loan me. Three days loan me and get ammount after reacharge.
Am using tata sky three year. Am recharged one year pack. What am wrong with tata sky.
Am respected tata sky.
Drug bbc hcd financed hjbvcssz hjbvfdxvb got high hub high yhbv gbbbbz bibb hide hhbcfrrdxc i fvvcb think the only one that has been the subject matter how are you feeling better today so will have the chance to get an email address is not just about every time you going out tonight but will have a great time and effort into...
Complaint comments  Read comments Complaint category Loans

Tata Sky — de installation of tata sky

 Arati Prabhu on Sep 19, 2018
Im already a tata sky subscriber and relocating from andheri to thane.. Had put up a request for de installation on saturday morning so that i could re install in thane. Even after regular follow ups nobody has turned up. I have only been recieving msgs of the visit but nobody turned up for 4 days.
I have finally shifted last evening and your executive calls me today for de installation of my service. Since i have already relocated i asked your executive to de install d same and arrange to send to thane office. He was quite rude and denied and asked me to take up a new connection here. Im...
Complaint comments  Read comments [1]Complaint category TVs

Tata Sky — rs 100 charge for customer visit

 PRASHANTkumarSHARMA on Sep 19, 2018
There is a problem for reception of only hd channels. I asked them to resolve the issue. They are asking rs 100 for technician visit. Ethically wrong as i pay subscription for uninterrupted services. I have asked them to disconnect my connection.

Reg mobile [protected]
subs id [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — change name and address for tata sky box

 Vaibhav Vaniya on Sep 19, 2018
Dear sir,  

My name is vaibhav vaniya, i have purchase a tata sky dth connection on 06/06/2018, due to some issue i have change my name & address details on my connection.

Old connection details are as belows - 

Name - akash sharma
Add - i do not know

New address & name 
Name - vaniya vaibhav k
Add - 7 dhanlaxmi society, b/h ghayatri temple, viramgam highway, sanand, ahmedabad-382110

Ph - [protected]...
Complaint comments  Read comments Complaint category Employees

Tata Sky — executive behavior and channel pack distribution

 Mohammad Shalam Shalam on Sep 18, 2018
In previous call executive promised me that she will provide me some channels for free of cost as i'm a new customer
I'd subscribed bumper offer for 6 month's
But i needed only 1sports channel free
But in next call executive says it's not possible executive behavior is rude,
He is unable to solve my problem
Executive name vijay bhaskar
Plz take a necessary action against the executive
And provide a proper training to executive
Plz make a proper distribution of channels in pack's from which customers can enjoy the services...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — this is the wrong card error message

 Rajagopala Menon on Sep 18, 2018
I didn't use the service for 6 months. Then i recharged today but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box(Pairing error)... etc so what am supposed to do now, Is there anyway I can resolve it myself...
Complaint comments  Read comments Complaint category TVs

Tata Sky — national chanel's during live telecast [Resolved]

 pankaPPM on Sep 18, 2018
Tata sky stopped the live telecast Chanel's such as DD sports, DD National during cricket matches.Normaly they telecast those Chanel's.Its request don't fool the customer by name of Honeble supreme court instructions.
They can't do this without considering valuable customers.By dropping the national Chanel's they sell their chargeble Chanel's and make the people's fool....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky D2H — recharge

 Saugat Chaudhari on Sep 18, 2018
Dear all, i got my account recharged yesterday night, the amount was debited from my account but did not reflect in tata sky. I called customer services and the person helped me and told e he is putting a query forward and i shall receive a call. Today i received a call from pune back hand team executive was mr. Ishwar who was very very rude and showed least interest to help. Then i called back the customer service and spoke to mr. Uday who disconnected the phone without any notice.

If that's the customer services then i m sorry tata sky is not hiring right people.

I...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — balance deduction unnecessary

 Djkj on Sep 17, 2018
I am customer of tatasky since 12 years id no [protected] but from last few days tatasky service is not satisfactory on 23 aug i complaint about signal technician replace set top box which charge me rs 500 deducted from my balance another time on 16 sep i complaint technician change adopter 150 rs charge deducted from balance and problem not solved so i request take away your adopter and charge of rs 500 and rs 150 add in my balance....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — issue of signal not received faced every month.

 Dhananjay Gadhvi on Sep 17, 2018
Hello sir,

My registered mobile number is [protected]. I am facing issue of settop box not receiving signal once in a month and whenever your technician comes at my place i have to pay a minimum fees of rs 100. This is very disappointing as there is no rain not even a child is allowed to go on terrace but i dont know why this is happening everytime. This may be due to unexperinced technician handling the problem.

Hoping a positive reply from your side and hope this will not happen next time.

Thanks & regards,
Dhananjay...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Tata Sky — multiple pack added in multiple time without consumer confirmation

 Nitishj1986 on Sep 16, 2018
Dear sir,
My registered mobile no [protected] is with tata sky id [protected] and my complaint is that i never requested for any pack except 220 but every time tata sky associates are adding multiple pack in my tata sky account and when i called them they are bleming that same has added with my confirmation which i never done, so please help to get close.

R'ds,
Nitish jha
[protected]
S/o birendra narayan jha...
Complaint comments  Read comments Complaint category TVs

Tata Sky — technician took cash but didn't put it in the account

 munishgoel on Sep 16, 2018
Dear mr sanjay mittal,

I have been an ardent user of tata sky since 2006 having more than 16 connections at our 3 residences with almost all on annual platinum hd packs.

Everything was smooth until last 2 months.in the last 2 weeks i made 2 complaints (Service request no: 17ih6opr and 17mhav1h). It is my regret that both complaints were handled very unprofessionally without satisfying me.

I am tired of explaining the entire thing to one by one to over a dozen people and not even a single person has taken anything i have said seriously..

I...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Sky — interruption of service

 Amol Kolay on Sep 16, 2018
My TATA SKY Subscriber ID[protected].It installed on 26 Jul 18 with one month free offer. I recharged Rs 440/- on 26 Aug 18 for one month 16 Aug 18 without any information my connection deactivated due to low balance. how it can be I could not understand? due to service interruption reason I have changed my dish from Reliance to TATA SKY. CUSTOMER CARE complain no 17N6YYON but no joy. please short out at the earliest.....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — pairing error hhh

 Shivesh P Singh on Sep 16, 2018
I didn't use the service for 2 months. Then i recharged today but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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