Tata Sky Complaints & Reviews

I have purchase a six month pack in May 2022 which was stopped in the first week of September now i am calling to customer care as well as email them register complaint but no one replying they added another extra package which they are charging every time i already file a complaint in March but they again charging for the same.

Nov 3, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2022

Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Sep 13, 2022

Tata Sky Customer Care's response We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.

Verified Support

Sep 27, 2022

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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Address: Tata Play Ltd., Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098

Website: Tataplay

I booked online tata play set up box of Rs. 1938 /- with 6 months pack validity.. ang also promised me to give RS. 2000 gift voucher and Apair of shoes by online booking agent.. but after installation I paid Rs.2038/- and no extra as promised to me ..instead of this my channel activation not done by company and demanded Rs.1354/- as said by dealer whose technician installed set up box if I want to activate my packs..this really shocking to me... to activate my channel.. beside. It is more shocking to me that dealer also changed my packs to activate channel...I want serious action from the company side.. if company not involved in this .. otherwise I will go to court for justice...

Oct 13, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2022

Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Sep 12, 2022

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Tata Sky Customer Care

from Hyderabad, Telangana

Sep 12, 2022

Verified Support

We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Address: Bangalore

My Tata sky subscriber ID is [protected]. I requested for cancellation of Tata sky account 3 months back. Can you please help in cancellation and refund of amount Rs 3013

Inspite I have called and emailed them multiple times, I haven't got refund.

Thanks
Sathish

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Sep 10, 2022

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 10, 2022

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Reply

Sathish Kumar Palanichamy's [Complaint's author] reply, Sep 22, 2022

My mobile number is 99943 20063 and subscriber ID is 1314734367

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 23, 2022

Verified Support

Thank you for sharing the details. We have raised a Service Request for you to sort this, you will hear from us soon.

Reply

Sathish Kumar Palanichamy's [Complaint's author] reply, Nov 12, 2022

Hi, my refund amount is still pending. I also surrendered tatasky set-top box with adapter and remote 2 month before. Cancelled cheque leaf is submitted long back. Can you please help in fixing the issue

S

Sathish Kumar Palanichamy

Dec 15, 2022

Can you please help in fixing the issue

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I have upgraded to Tata binge box which is 1800 on July 8th 2022 and on august 15th 2022, I was facing a technical issue, I called the Customer care multiple times for the help and all they promised to fix ASAP but no help came, so I decided not to continue with service and when I asked for the refund for the Tata binge box which I used only for one month, they're telling no refund on the Box as per the policy.
When I needed help no one came and when I asked for refund they're rejecting in the name of policy.

So if I cancel the service I don't get the refund and they'll take back the box.

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2022

Tata Sky Customer Care's response Hi, we understand your concern. We have raised a Service Request. We are prioritizing the same and will connect with you at the earliest.

Verified Support

Sep 10, 2022

Tata Sky Customer Care's response Your concern is certainly noted. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.

Verified Support

Sep 11, 2022

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

Sep 12, 2022

Updated by pavanjavagal It's not resolved, the tata sky people are telling they wont refund for the box.

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Tata Play ID : [protected]
I have paid for recharge the Tata Sky Com and Tata Play Limited through Google pay App.

But no recharge amount reflected in account.
I also discussed with customer care number, but found no support.
Customer care of google pay told that above amount is transferred to Tata Sky.

Please resolve this issue as soon as possible.
Screen shot of Google Pay is attached.

+2 photos

Oct 24, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2022

Tata Sky Customer Care's response Hi, we understand your concern. We have raised a Service Request. We are prioritizing the same and will connect with you at the earliest.

Verified Support

Sep 20, 2022

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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I applied for the tataplay subscription and also paid the amount online but didn't get any response nor any message form the tataplay team, their tollfree number is not helpfull please address this issue

Oct 14, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2022

Tata Sky Customer Care's response Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.

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I applied for a new connection through Tata Play website and I made the payment through the website itself. I am attaching the payment confirmation I received in my email.

So far I have not received any call from Tata Play personnel and my mobile number is not being recognized by Tata Play helpdesk and also in website. I spoke with Customer support and they said they will not do anything without subscriber ID, which I did not...

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Address: New Delhi

Tata Sky — Activation of Tata Sky Binge subscription without my consent & deducting the amount

Subscriber ID : [protected]

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Sep 6, 2022

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 6, 2022

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.

Reply

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Address: Registered Office Address: Tata Play Ltd., Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098.

Tata play binge cheated to me that they gave me super plan in hotstar rather than premium and i am monthly customer of Tata play binge service but i complaint lot and it's not resolved my complaint also my complaint is still in under process.

+1 photos

Oct 11, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Tata Sky Customer Care's response Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.

Verified Support

Sep 06, 2022

Tata Sky Customer Care's response Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.

Sep 07, 2022

Updated by Aryan Singh Chauhan My registered mobile number is [protected]

Verified Support

Sep 07, 2022

Tata Sky Customer Care's response We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.

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I want to recharge with 10000 (10k) subscriber id [protected] but by mistake it recharges subscriber id [protected]. so please refund my amount Rs in my subscriber id : [protected]..

Date of recharge: 04/09/2022. 18:20

+1 photos

Oct 11, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Sep 06, 2022

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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Address: Srinagar Cross Unkal

I see a big tata sky binge logo at the right bottom corner which blocks the live cricket bowling stats or any stats shown at the bottom. It's really annoying.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Sep 4, 2022

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.

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I have done my tata sky recharge on 27 aug 2022 through google pay payment option in their site.
(It was a successful payment)
The amount has been debited from my bank account but it hasn't been credited to my tata sky account..
This is the second time it is happening with me.. But i didn't get any response from their side I need my previous recharge amount refund or credited to my tata sky account...

Oct 20, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2022

Tata Sky Customer Care's response Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.

Verified Support

Sep 14, 2022

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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I

Isha garanwal

from New Delhi, Delhi

Sep 13, 2022

Mobile no. [protected]
Subscriber id - [protected]

Reply

Tata Sky Customer Care's response, Sep 14, 2022

Verified Support

We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

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I wanted to recharge to subscriber ID [protected] but mistakenly recharged to subscriber ID [protected] of rupees 200 could please resolve it.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Sep 3, 2022

Verified Support

Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.

Reply

D. V. Vamshi Krishna's [Complaint's author] reply, Sep 5, 2022

RMN-9632605887
Sub Id: 1299197788

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 3, 2022

Verified Support

Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 3, 2022

Verified Support

Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest.

Reply

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I Mr. Bharat Shah had requested for downgrade my tataplay bing firestick services to Rs.149 from the existing Rs.299/-, much prior to my monthly expiry for My tataplay a/c no.[protected]. But My subscription has not been downgraded even after repeated complaints on the telephone as well as on Facebook page. But they just refuse to downgrade my subscription. This is called cheating me, and I want raise my complaint for the same.

Oct 4, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2022

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Sep 03, 2022

Updated by shahbc Got a call from Tata PLay people and he repeated the same as previously, we have forwarded the complaint and would try to resolve the same.
I had also spoken to their seniors TWICE and they also said the same.
Do U think this is such a big problem they that have to consult and have an AGM for resolving my problem, which has been created by them?
I think they don't want to solve the problem like this cz of losing revenue.

Verified Support

Sep 03, 2022

Tata Sky Customer Care's response We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.

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I have made payment of Rs.1000 to "TATA SKY COM" through Google pay on 1st Sep 2022 at 8.47 PM. The amount has been deducted from my account, but I don't see the same reflecting in my tata sky balance.

So, it seems that the UPI ID "TATA SKY COM" is wrong account to which I have made the payment. And now, I need the refund from this account.

+1 photos

Oct 21, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2022

Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

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I have made payment of Rs.1000 to "TATA SKY COM" through Google pay on 1st Sep 2022 at 8.47 PM. The amount has been deducted from my account, but I don't see the same reflecting in my tata sky balance.

Later, I made the payment to "TATA PLAY" over google pay at 8:49 and it was successful and I could see the balance in tata sky account.

So, it seems that the UPI ID "TATA SKY COM" is wrong account to which I have made the payment. And now, I need the refund from this account.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Sep 2, 2022

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 2, 2022

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 2, 2022

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 2, 2022

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Reply

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Address: India

I had a Tata Play fiber connection (Customer ID : C[protected] ) in Kumar Swamy layout, Bengaluru. I raised a cancellation request on 26th August due to frequent internet problems. I had already paid for 3 months in advance (RS 2120.46) they said it would take 24 hours from 26th August to pick the router and another 7 days to refund the remaining amount in my account. But its been 7 days and nobody has contacted me regarding the router or payment. Every time I call their customer care they just mislead me by telling it will take another 24 hours I am even ready to courier them their router and I just keep requesting them my money. I am just looking for help and somehow get my own money back and I am sure there are many people that are getting scammed by this company.

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Hi Tata Sky
Please change my address to
B-208, Siddhi Nisarg Housing Society,
Bhumkar Nagar,
Wakad, Pune- 411057
RMN: [protected]

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Aug 30, 2022

Verified Support

Hi! Help is here. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Aug 31, 2022

Verified Support

Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.

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I recharge on my tv amount 100rs but my account was still deactive

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Aug 28, 2022

Verified Support

Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.

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It was a really disappointing to know that for one month recharge we need to recharge 4 times after that also no guarantee that TV will resume or active my connection i recharged twice had conversation with tata sky customer service and also with the payment app which i used for recharge the payment app the payment is successful then how the company can claim that payment is not received i have used two different app for payment as company replied there is some technical issue with google pay so i used bhim app from morning to solve this issue i called 4 times to tata customer care number but same reply recharge again should i recharge 10 times???

Sep 29, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2022

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

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Tata Sky Customer Care

from Hyderabad, Telangana

Aug 29, 2022

Verified Support

Hi, help is here. We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Sep 1, 2022

Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Tata Sky Complaints & Reviews

File a complaint to Tata Sky

Tata Sky reviews & complaints page 9

Extra charges revived six months pack stopped service in 5 months

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Online fraud by Tata play services

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Refund pending for more than 3 months

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No refund on the tata binge box

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Regarding payment of Rs 350 and Rs 149 on 03 Sep 2022 of Tata Play ID : 1169647151

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I applied for the tata play subscription but didn't get any response

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Installation not done after receiving payment

Tata Sky Activation of Tata Sky Binge subscription without my consent & deducting the amount

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Tata play binge plan

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Recharge on wrong tata sky no. Want refund

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Tata sky binge logo issue

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I recharge my account money deducted but not credited

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Wrong recharge

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Tata Play Binge Services

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Recharged to wrong account

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Tata sky amount is not reflecting in account

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Refund after cancelling broadband connection.

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Address change

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Recharge but not showing

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Recharged twice but still not active

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