Tata Sky Complaints & Reviews

my subscriber is ID [protected] .I was in the schem of family package @Rs250.00 per month .now the rate of the family package reduced to Rs 200.00 per month . Hence I want to adjust the amount and give me balace positon ....

hello sir,
I am your tatasky dijicom costumer my name is Ashish Tiwari, I am from bhopal.(m.p).I am very shocked from your services in your service center very useless persons are sitting for our conviniens, i am very depress with your services.I cant beleive that the tata sky the multi national, multi branded & no one company of india.What a service of the company, No one can gave response to the coustumer, sir when i am purchase...

I had relocated recently and I had informed the TATA SKY for re-installation of my connection.During installation itself the work was very poor, shabby and signal was weak.I told the technicians to check the signal quality and strength at the end of installation as it was hardly 20-30% for which I got a nasty answer back saying "once the picture comes on TV you have to just switch it on and start watching"without addressing the...

TataSky recharge coupons are not available in market. TataSky dealers/agents are charging Rs 330/- for Rs 300/- recharge. I think TataSky is not paying any to them. I request TataSky to pay something to dealers/agents so that they do not rob TataSky customers.

Thanks...

Vijay
Ratnagiri....

Making complaints on the customer helpline number of tatasky is of no use. It is always busy. Their website does not work properly and no tatal eaflet provides an email or postal address on which we can lodge complaints. Of course having the address may not help because the company may just ignore the complaint. But at least one will have th comfort of having told them that they should not try to fool people about channel and package pricing....

I have been trying to connect the customer care for[protected]. No response from the phone.

Nothing is mentioned in the call.

Please do take immediately action and help the customers....

Set top box not receiving signal since 4 days. No ones come to check and Call centre gives the usual reply. They are not really bothered. However if you call for a new installation someone will appear within hours.!!...

Poor response by customer care, no toll free no. Have to listen to ads when you call. Waste of customer's money as he waits interminably and listens to ads.Package prices juggled, same channels for extra charges.No account statement sent. Most customer care voices not audible.Many free channels not given. Customer does not get local news. Cable much cheaper. Mechanics take long to arrive. Minimum charges Rs 300.Not the kind of service...

I paid Rs 3000/- through internet on 13th May for yearly subscription charges for which Tata sky never confirmed at their own either way of e mail or showing the payment status through TV set in your account information section. On my asking, it was confirmed to me that they have received the amount. Why they are not showing the annual subscription in my account information is best known to them???

On 15th June I talked to...

Dear Sir/ Madam,

I want to raise my voice against extremely poor service of Tatasky.

My Tatasky connection is down from 9th June. We raised the ticket on 10th June (SR[protected], 11th June (SR[protected] and 12th June to let Tatasky know that I am not able to view their service at all.

Today is 15th June & still stuggling to see a resolution.

Also they have distributed...

Hello,
TataSky is surely a slur in the name of Tata's. One went in for this product as against DishTV only because of the Tata name but where has it landed the users.
It appears that tatasky has gone in for restructured packaging only to make more money. Right now even on the site its not clear as to how much these addons cost in order to subscribe for them. Further, even after logging in into MyTataSky these packages...

not reciving the signal since last week. complained to tata sky helpline at[protected]. the technicians checked the set top box and digicomp twice, but they could not set it right. They insist on replacing the digicomp, but it is actually in working condition. You are requested to get the needful done immediately and save me from unwanted expenditure of replacing the digicomp. SHALL WAIT FOR YOUR PROMPT ACTION. CONTACT ME AT[protected]...

Dear Sir,

I am a suscriber with TATA Sky, Sub ID [protected]. I have a free Subscription right now, They had disconnected some channels and asked for money, Though I had free subscription I have paid the money since I wanted to watch some live sports. They connected the channels and paid back the money into my account apologising for their mistake, again thesechannels are missing.

To make a complaint...

my ID is-[protected].I paid cash Rs 2500/-(Rs. two thousand five hundred only)to KIRTI RADIO AND TELEVISION CENTRE, THANE -W
TELE PH[protected]/25432453 on 3 june 2008 vide their receipt no. 37894

Your mechanic came to my house and gave TATASKY connection on 7 JUNE.
According to Mr.Sagar-the mechanic we have recharged Rs 300/-
but still i'm getting many sms and calls to pay the installation charges otherwise...

I have been trying to contact the helpline.. my id [protected]. tatasky connection is not working. I am in Press and will hit the TV channels by Friday if dont get the response. Pls ask the company technical person to contact asap...

Tata sky has strategically started playing with subscription packs that mislead customers. they started selling base packs all or pre-defined channels earlier. now they are stripping selective channels from the base packs into Gold packs like Sports Gold, Lifestyle Gold etc. at separate prises in addition to the price of base packs. this type of gimmick is negatively impacting customer's faith in expecting fair service offering from...

My TATASKY customer ID: [protected]
Yesterday I have purchaed a Recharge Voucher for Rs.300 from a shope in Chennai India and after scrating the PIN, I sent sms through my Registered Mobile Number to 56633. Insteed of credit reply, I got the follwing msg:
" THE RECHARGE PI YOU HAVE ENTERED HAS ALREADY BEEN USED. CALL OUR HELP LINE".
I called the help line(almost all the line) provided by TATASKY but no operater...

The customer care from Tata Sky is worst. It took 16 minutes to register a change in packages.

The executives dont even know what packages they have and what to do further with the needs of the clients.

Also website is damn slow, even to recharge the account.

To the management of Tata Sky. If you want loyal customers to stick with you, kindly improve the efficiency of your website and customer...

I wish to lodge a complaint against tatasky. In January 2007, I purchased the subscription at Rs. 400 per month (for two set top boxes). The subscription included All sports channels including (Neo Sports, ESPN, Neo Sports Plus, Star Sports etc.). Now, after an year and a half, they have started two new add-on packages Sports Gold and Sports Platinum for which I need to pay effectively Rs. 45 extra. What tatasky is doing is charging...

This week (1st June 2008) I came to know that tatasky has revised their packages and I wanted to change to a lower package and I have been trying their helpline[protected] since 2nd June 2008 and though I'm able to go upto the menu and choose options there after a recorded message about one of their product comes repeatedly at the cost o[censored]s -- I'm charged for the long unending wait time.

This is happening for...