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Tata Sky Complaints & Reviews

www.tatasky.com
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Updated: Jan 18, 2025
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Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍
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M
Manish Gupta
Jul 22, 2008
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Unable to deliver Setup box

Hello All,

I have ordered Tata sky DTH on 07/10 through their helpline[protected] and it was informed to me that the product will be delievered in 3 working days.I waited till 07/16 but I didnt got any call from their excutives.I called them only to find that it will be delivered in next 24 hours.But to my nightmare those 24 hours never came.I used to call their helpline daily to find the status.They never followed on my...
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Pravin Tarkar
from Mumbai, Maharashtra
Jul 14, 2008
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no signal from 10/7/08 without prior notice and totally responsible is of Tata sky customer care section of Pune call centre

Tata sky(sindhudurga/Western region) has abandoned their services since 10/7/08 of customer ID no [protected] and fact is that still they have not provided/ restored the service and for which their customer care section at Pune Call centre is solely responsible. We have tried to explain the fact but their customer care agents replying us in the typicall call center fashion they have provided us their Banglore Manager contact no. but when we...
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Ritesh Singh
from Kolkata, West Bengal
Jul 7, 2008
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Showcase movies

Dear sir,
I am a Tata Sky customer and till today i had no complaint about the excellent service of Tata sky
But today my faith in Tata Sky is shaken. My client id is[protected]. I recharged for Rs. 260 today (on 29th June 2008).
I saw on the home page of www.tatasky.com that there is an offer in which i can wath 60 movies worth Rs 4500 free of cost.
FOr that i have to go to My tata sky section and order movie...
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A
Ajay Monga
from Mumbai, Maharashtra
Jul 5, 2008
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Horrid service

I am a subscriber of TATA SKY direct to home services ...It is more of direct misery to home ...every time it rains the services get disrupted ...I could not watch the Euro Cup and scores of other programs because of their sub-standard technology which they have sold so aggressively that customers have got fooled ...I would like a full refund for the set top box as TATA SKY is a hog wash ...Please help...
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H
hpant
from Allahabad, Uttar Pradesh
Jul 5, 2008
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Fraud in the name of relocation

TATA name till now use to carry an image of respect and a company full of ethics in my mind. But the recent turn of events has forced to reconsider on my beliefs.

With the start of DTH, TATA group entered into the arena amidst much fanfare.Needless to say it was accepted with open hands by the masses as TATA was a name they could blindly trust and they believed it wouldn`t resort to cheating. But now with the draconian relocation...
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chandreshwar prasad sinha
from Mumbai, Maharashtra
Jul 4, 2008
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current account status not available on screen

my subscriber is ID [protected] .I was in the schem of family package @Rs250.00 per month .now the rate of the family package reduced to Rs 200.00 per month . Hence I want to adjust the amount and give me balace positon ....
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A
Ashish kumar tiwari
from Bhopal, Madhya Pradesh
Jul 3, 2008
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tata sky digicomp is not working

hello sir,
I am your tatasky dijicom costumer my name is Ashish Tiwari, I am from bhopal.(m.p).I am very shocked from your services in your service center very useless persons are sitting for our conviniens, i am very depress with your services.I cant beleive that the tata sky the multi national, multi branded & no one company of india.What a service of the company, No one can gave response to the coustumer, sir when i am purchase...
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D
Dr. Krishna Prasad
from Bengaluru, Karnataka
Jun 28, 2008
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IMPROPER INSTALLATION AND CHARGING AGAIN FOR RECTIFYING THE SAME

I had relocated recently and I had informed the TATA SKY for re-installation of my connection.During installation itself the work was very poor, shabby and signal was weak.I told the technicians to check the signal quality and strength at the end of installation as it was hardly 20-30% for which I got a nasty answer back saying "once the picture comes on TV you have to just switch it on and start watching"without addressing the...
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V
Vijay Varma
from Delhi, Delhi
Jun 26, 2008
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Recharge coupon

TataSky recharge coupons are not available in market. TataSky dealers/agents are charging Rs 330/- for Rs 300/- recharge. I think TataSky is not paying any to them. I request TataSky to pay something to dealers/agents so that they do not rob TataSky customers.

Thanks...

Vijay
Ratnagiri....
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Vasant Sharma
from New Delhi, Delhi
Jun 24, 2008
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Customer service

Making complaints on the customer helpline number of tatasky is of no use. It is always busy. Their website does not work properly and no tatal eaflet provides an email or postal address on which we can lodge complaints. Of course having the address may not help because the company may just ignore the complaint. But at least one will have th comfort of having told them that they should not try to fool people about channel and package pricing....
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S
Santosh Kumar Ganji
from Mumbai, Maharashtra
Jun 24, 2008
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Customer Care no is not working

I have been trying to connect the customer care for[protected]. No response from the phone.

Nothing is mentioned in the call.

Please do take immediately action and help the customers....
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pm
from Lucknow, Uttar Pradesh
Jun 22, 2008
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SERVICING

Set top box not receiving signal since 4 days. No ones come to check and Call centre gives the usual reply. They are not really bothered. However if you call for a new installation someone will appear within hours.!!...
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Vasant Sharma
from New Delhi, Delhi
Jun 21, 2008
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Customer service,packages etc.

Poor response by customer care, no toll free no. Have to listen to ads when you call. Waste of customer's money as he waits interminably and listens to ads.Package prices juggled, same channels for extra charges.No account statement sent. Most customer care voices not audible.Many free channels not given. Customer does not get local news. Cable much cheaper. Mechanics take long to arrive. Minimum charges Rs 300.Not the kind of service...
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Rahul Haldia
from Gurgaon, Haryana
Jun 19, 2008
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blackmailing by Tata sky

I paid Rs 3000/- through internet on 13th May for yearly subscription charges for which Tata sky never confirmed at their own either way of e mail or showing the payment status through TV set in your account information section. On my asking, it was confirmed to me that they have received the amount. Why they are not showing the annual subscription in my account information is best known to them???

On 15th June I talked to...
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A
Aditi Sampat
from Mumbai, Maharashtra
Jun 15, 2008
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Most pathetic services / poor quality product

Dear Sir/ Madam,

I want to raise my voice against extremely poor service of Tatasky.

My Tatasky connection is down from 9th June. We raised the ticket on 10th June (SR[protected], 11th June (SR[protected] and 12th June to let Tatasky know that I am not able to view their service at all.

Today is 15th June & still stuggling to see a resolution.

Also they have distributed...
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Praveen Suvarna
from Mumbai, Maharashtra
Jun 14, 2008
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Tata Sky new packaging

Hello,
TataSky is surely a slur in the name of Tata's. One went in for this product as against DishTV only because of the Tata name but where has it landed the users.
It appears that tatasky has gone in for restructured packaging only to make more money. Right now even on the site its not clear as to how much these addons cost in order to subscribe for them. Further, even after logging in into MyTataSky these packages...
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D.S.sidhu
from Gurgaon, Haryana
Jun 14, 2008
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Not reciving the signal

not reciving the signal since last week. complained to tata sky helpline at[protected]. the technicians checked the set top box and digicomp twice, but they could not set it right. They insist on replacing the digicomp, but it is actually in working condition. You are requested to get the needful done immediately and save me from unwanted expenditure of replacing the digicomp. SHALL WAIT FOR YOUR PROMPT ACTION. CONTACT ME AT[protected]...
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Udaya Simha
from Mumbai, Maharashtra
Jun 14, 2008
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Not showing channels

Dear Sir,

I am a suscriber with TATA Sky, Sub ID [protected]. I have a free Subscription right now, They had disconnected some channels and asked for money, Though I had free subscription I have paid the money since I wanted to watch some live sports. They connected the channels and paid back the money into my account apologising for their mistake, again thesechannels are missing.

To make a complaint...
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shuvendu kr sarkar
from Mumbai, Maharashtra
Jun 9, 2008
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to avoid deactivation

my ID is-[protected].I paid cash Rs 2500/-(Rs. two thousand five hundred only)to KIRTI RADIO AND TELEVISION CENTRE, THANE -W
TELE PH[protected]/25432453 on 3 june 2008 vide their receipt no. 37894

Your mechanic came to my house and gave TATASKY connection on 7 JUNE.
According to Mr.Sagar-the mechanic we have recharged Rs 300/-
but still i'm getting many sms and calls to pay the installation charges otherwise...
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Pooja Chaudhary
from Kolkata, West Bengal
Jun 9, 2008
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helpline number not working

I have been trying to contact the helpline.. my id [protected]. tatasky connection is not working. I am in Press and will hit the TV channels by Friday if dont get the response. Pls ask the company technical person to contact asap...
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