Tata Sky — no signal

 
277 Reviews
 Santhosh Murmu
Tata Sky Installer visit for WO:GN5VXPB is scheduled between 11/02/2015 17:25 & 18:05 In case of query pls contact our helpline on 1860 208 6633...this my service request. However no action taken. Instead of servicing the tata sky servicing people demand money 500-1000 to do the service where as acording to comoany rule it is only 170 dat too will be deducted from the a/c itself.. This is absolutely not tolarable.

Complaint Status


[Feb 17, 2015] Tata Sky customer support has been notified about the posted complaint.
Complaint comments  276 Comments     Updated: Share0Tweet0Share0

Comments

Our TV Showing Us No Signal And This Is Not The First Time.

How To Get Rid Of this...
We Already Gave a Complaint To Our Local TataSky Dealers..
Please Take It Serious And Check The Problem Out.
Local Dealers Had 200/- Per a Check.
If It works No Problem At All For Loss For 200/-

I Think We Should Change Our Opinion On TataSky


Visakhapatnam,

Mob No:
[protected]...
suddenly i m getting the message of no signal on my tata sky i d no [protected], data sky helpline is not helping kindly help.

Nerru rathore
[protected]
tata sky is not working, helpline no. not working no solution, please help
tata sky not woking no information please help
I am not getting any signal from this evening 5 pm, My mobile number is [protected] My account no.[protected].I am unable to get your helpline in spite of trying for the past half an hour.It is continuously busy.Please restore proper signals. Hopeless service from Tata Sky raeally bakwas company...
No signal and unable to view the Channels.
Tata Sky ID - [protected], From yesterday few channels were not working, Massage was "NO SIGNAL". From today all channels showing "NO SIGNAL".

Please resolve this problem as earliest.

Regards
Shyamal BHattacharyya
Chennai - 600014
Mob 0-[protected]
I AM USING TATA SKY SINCE MORE THEN 5 YEARS. BUT SINCE TODAY EVENING THERE IS NO SIGNALS ONLY I TRIED TO CALL CUSTOMER CARE BUT NO RESPONCE .
KINDLY LOOK INTO THIS MATTER AS SOON AS POSSIBLE, OTHERWISE WE WILL HAVE TO SEARCH FOR ANOTHER DTH SERVICE PROVIDER, THIS IS WHAT EVERY CUSTOMER MIGHT BE THINKING ABOUT YOUR SERVICES..INSTED YOU PEOPLE SHOULD HAVE ATLEAST PUT A COMMON MESSAGE ON TV SCREEN, ABOUT THIS SERIOUS PROBLEM...TO MAKE ALL YOUR CUSTOMERS UNDERSTAND AND CAN WAIT TILL IT GET RESOLVE...
I am calling customer care but there was nobody to pick the call .in my TV I can't view my id number. What should I do. Its a worst service
I have been patiently waiting since yesterday i e 11th March for some kind of response from your side but to no avail. There has been no signal and only a couple of channels work. HD is off the air. I don't expect this from Tata Sky. We have 70 connections in our building and we will be surrendering all connections and moving to Airtel.
tata sky sub id [protected], set top box unable receive signal from yesterday evening, unable to reach tata sky in any way to sort this issue, if they have huge issue cant they send SMS to all on what is happening? it is really frustrating trying to contact them, in our country when they have problem they keep the phone off the hook, a simple sms can solve lots of frustration to the innumerable customers.
Set top box not receiving signals from yesterday. ID :[protected].
Since yesterday there has been a signal issue in number of important Channels. Even I am not able to register a complaint on customer care helpdesk.They ask us to send a SMS to 56633 even that no one responds.This would definitely create a chaos situation and people will keep on logging complaints on consumer forum's. If this is a global problem I would suggest you to send a periodic SMS to all Registered Mobile numbers specifying the type of issue, length of issue and root cause of problem later.
my subscriber number is [protected].. I have a suggestion... you should send a blanket message to all subscribers that your lines are busy!... I have just received a message, that the problem will be fixed tomorrow !!! and then I guess will be charged for the two days of no Tatasky viewing . ! Very disappointed with the service... what will we do till then???? Not able to get to any customer care personal .
I have two HD set top of TATA SKY both sets not receiving signal. I have annual subscription for the same. I tried the complaint no. my mobile account was debited 90 paise for getting connected for a busy message. Each time they debit I must have tried some 25 times and e mailed twice.
Tata Sky no signal from 11th March 2015. Tried calling customer care, busy tone and got thru after many tries waited for 30 mins on one answred. Tried to chat on chat tool, 100 in que after 20 mins got to 3rd in que, got a message saying we are off line and chat disconnected. Today 12th morning spoke with one in chat by luck. Not helpful. Says we will get the issue fixed by 12th evening. Registered a complaint by sms (56633) paying Rs3 and it said we will call you in 2 business hrs and fix the issue in 24 hrs. Still no call from tata sky.

When asked for refund of balance deduction since we have no service, reply is our team will call you.

When asked to cancel the add on packs and HD access, reply is our team will call you

So bottom line Tata sky does not work from 11th March. We can reach them on call chat SMS. We can't cancel service on mytatasky.com.

My ID: [protected]
Name is VIJAYA SHYAMA, My customer ID is [protected]. Since yesterday from evening 5'o clock onwards we are not see of any channels. Yesterday I have called customer care no but not picked by the call, but only made deduction in my mobile balance. Please look into this and solve this problem at the earliest.
I am TATA SKY customer. No help line is working. No support from local centre. My customer ID is [protected]. It is showing no signla. I am totally frustrated.
My Subscriber Id:[protected], Since yesterday evening, my set-top box is not receiving any signals, we called on toll free number and waited for 30 minutes to get connected to customer care, but never got connected. Please look into this and fix the problem at the earliest.
My tv screen shows no signal please check. My tata sky id [protected].
Pathetic customer care service. nobody is there to answer or acknowledge the complaint on website or on call or anywhere else. please respond atleast. getting no signal since yesaterday
Below is reference number.

SR[protected]

Manav,
[protected]
Bangalore

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    17%
    Complaints
    8917
    Pending
    0
    Resolved
    1526
    location
    3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg, Mumbai, Maharashtra, India - 400025
    Tata Sky - no signal