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Tata Sky Complaints & Reviews

www.tatasky.com

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Updated: Mar 26, 2026

Complaints 12316

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Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍

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Tata Sky reviews & complaints page 542

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Address: Pune, Maharashtra

Hello,

I have renewed my TATA sky subscription on 19th Jan 2015 and I was given some coupons for online shopping.
I have tried numerous times, but it is not of any use as the vouchers cannot be redeemed.
I have made numerous telephone calls to your customer service but that does not seem to help

I have received another of your voucher, today, which is useless.

Now, though it shows "You successfully redeemed your promotional code"
the 30% off on apparel does not get effected...

I have spoken to Mr. Basavraj and Mr.Shekhar from your senior team but instead of
giving a working solution they are repeating the same old standard line
i.e. "wait for two more days and you will get a call from our team"..
in short, dealing with your "senior" team is like dealing with a brick wall...
I had earlier spoken to Mr.Suraj and the result is still the same...

I hope Tata sky gets some competent persons to deal with customers.
Not to mention I am very disappointed with your services..

Manoharan

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my tatasky dish no watch marathi chanelas i am cestmer caer call and custmer care write my add for changing my setopbox and next all servic stop and no rispons last 20 dyas my dish id[protected] my name- vikas ashok kalekar mob no -[protected], [protected]

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Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

Respected. Sir / Madam, I am customer of tata Sky & using your Dish & Setup Box TV My ID No.[protected]. We are using your Dhamal pack Of Rs 220/-My problem is since last one month we are unable to see Marathi Channels. like Z Marathi, Etv Marathi etc.( Two free Regional channels selected are Marathi and Hindi. I had also talk to your customer care dept. twice but he is unable to solve the issue and is insisting me to register for Technician's visit costing me Rs175.00. This is not acceptable. Kindly arrange close this matter IMMEDIATELY. You Customer care phone is also not Toll Free and I am spending Rs 20-30 on a single call.

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Address: Dhanbad, Jharkhand

It is not my request.Why you activated Active Fun Learn by own desire on 2/2/2015 ? In this regard, I am willing to say you that Immediate deactivate Active Fun Learn and confirm me on my registered Mobile No.[protected]. Being 5 yrs long subscriber to your, Lastly nothing more to say, If not so then I will give up your service. Thanking you. MY ID NO. - [protected]

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Address: Akola, Maharashtra

sir my subscriber id - [protected], i paid rs. 3961/- for convertion my pack into metro pack, from chirag enterprises akola [maharashtra], i purchsed tata sky connection, but my mobile no and my name [ pramod rameshpant pathrikar, mobile no [protected]] not registard yet, please get registard the connection on my name and mobile no and convert my pack into yearly metro pack

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Address: Pune, Maharashtra

Cutomer ID no: [protected], I have taken connection of Tata sky one year back, I have taken Dhamal mix package for one year, during installation it is observed signals not catching, technician visited 4-5 times. & relocated dish, for which Tatasky is charging. Which is not acceptable. and Active Javed aktar channel activated without permission. Also deactivated my connection.

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Address: New Delhi, Delhi

Dear Sir/Madam, I have the subscriber of TataSky connection (dual) vide subscriber ID:[protected]. Time and again I am requesting to deactivate the "Active English" which is activate in the month of November, 2014 without consent. Accordingly, I have requested to remove this "Active English" Channel from my pack and subscription may kindly be regulated vide email dated 24tn November, 2014. Yesterday I have requested to intimate about my monthly subscription enhancement by Rs. 9/. Now, Tata sky intimated through email that my monthly subscription is Rs.580/ per month including "Active English (Rs. 49/ per month). It is requested to kindly remove the "Active English" channel from my pack with immediate effect and reduced my monthly subscription accordingly Yogendra Kumar [protected]

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Address: Mumbai City, Maharashtra

Hi I am suresh gade frm kandivali renuka ngr. 3-4 days before we hv recharge our tatasky n we were shocked tht we were unable to watch marathi channels so we called tatasky customer care service. They said that we to replace old box with new one n it was free of charge. Next Day tht people were came n replace the box n charge 100 / - frm my mother. That new box worked only one day. Yesterday we called tht boy n said about non resresponresponse of new box but he didn't reply n cucut the call. Please do the needful and repair or replace the box as early as possible. Our rechrecharge days are wasting. [protected]

Tata Sky customer support has been notified about the posted complaint.

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S

Sreeh571

from Mumbai, Maharashtra

Mar 12, 2015

Dear Sir,

I am having a connection of TATA Sky Supreme Sports Pack and the subscriber ID is [protected]. Few days back I contacted the Customer Care number and requested them to provide another Set Top Box for my 2nd TV (to be replaced by HD box since I had a SD Box earlier). The HD box was brought by the Installer and the amount of Rs.1, 000/- was also paid by me on the same day i.e. 11.03.2015 and the Installer took the old SD Box also. But even after installation the HD box is not working and I am not able to view the TV since an error message is shown as "wrong card inserted". I tried to contact the customer care which is next to impossible as the recorded voice would keep coming that "all our executive are busy attending to other customer please wait". I tried yesterday also and was holding the telephone line for more than 45 minutes and today also holding the phone for more than 30 minutes. I would request you to kindly help me in the matter. I think I made a mistake of switching over from Dish TV to TATA sky.

R. RAJASHEKAR

R

raghavjams

from Mumbai, Maharashtra

Apr 17, 2015

+1

My tata sky ID is [protected] .Please send any mechanic to resolve the problem. I am unable to watch the telivision

A

Anand Venkatesan

from Pune, Maharashtra

May 3, 2015

my subscriber id [protected] and my request number SR[protected].

My set top box stopped working on 21st of April and I have made repeated call to customer care and no action till now, they just mentioned that it has been escalated.

finally a service guy came yesterday without knowledge of the complaint and went back saying he has not bought the replacement set top box.

We are suffering for past two week without watching any tv channels. So for i believe this is the worst customer service experience i have had in recent past.

This is a big shame for a person like Ratan tata that his company is performing so badly.

K

kulkarni ganesh

from Bengaluru, Karnataka

May 6, 2015

SET TOP BOX NOT WORKING UNABLE TO SEE CHANNELS

K

kulkarni ganesh

from Bengaluru, Karnataka

May 6, 2015

SET TOP BOX NOT WORKING UNABLE TO SEE CHANNELS

CUSTOMER ID [protected]

K

kulkarni ganesh

from Bengaluru, Karnataka

May 7, 2015

I WANT TO SHARE MY EXPERIANCE REGARDING MYCOMPLAINT OF TATA SKY SET TOP BOX

A DAY BEFORE YESTERDAY I HAVE LODGED A COMPLAINT AND YESTERDAY A TATA SKY REPRESENTATIVE VISITED MY HOUSE AND DID THE NEEDFUL TO SOLVE THE PROBLEM .MY PROBLEM IS SOLVED WITHIN 24 HOURS.
THANKS TO TATA SKY.

H

harithi

from Chennai, Tamil Nadu

Jun 20, 2015

set top box not working

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Address: Pathankot, Punjab

dear sir/maam my tata sky subscription id is [protected], on which the hbo defined and hbo hits hd was added by your customer agents in rs 30 for one month and he said on completion of this month, i will receive a msg from tata sky wheather i want to continue this english movie pack as now onwards it will cost me rs 99, but i didnt receive any such msg from tata sky so, i had to call tata sky customer care to get it discontinue.on feb 5 @ 2:40 i had spoken to praveen, your customer care agent.His response was highly unacceptable, he didnot listen to me to get these two channels discontinued and very arrogantly he hung up on me, which is highly shameful as it is tata sky not his personal house.A professional attitude and manners to talk to a customer is expected from you.kindly look into the misbehaviour of praveen and also discontinue these two channels, as i will not accept any charge thrown on me on the name of next month subscription.today itself discontinue the two channels looking forward for your positive response

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Sir, my tata sky connection id is [protected]. Kindly change the pack to " Dhamaal mix pack" which costs Rs 230/ per month with the addition of two local channels that is Oriya & Bengalee. Yours Faithfully Makhanlal Ghose

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Address: Jaipur, Rajasthan

Dear sir my Name is Mr. mota ram jakhar my Tata sky Id [protected]sir mai Tata sky ka customer hun main kuch din pahle tata sky lagwai thi or tata sky k sath 10 mitre wire free aati hai or jo person use set karne aaya usne 5 miter wire hi lagai hai plz sir solve the my problem mr .mota ram jakhar [protected]

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Address: Pune, Maharashtra

Respected. Sir / Madam, I am customer of tata Sky & using your Dish & Setup Box TV My ID No.[protected]. We are using your Dhamal pack Of Rs 220/-My problem is some day ago we (Me & My Family) Can not see Marathi Channels. like Z Marathi, Etv Marathi etc.I had also talk to your customer care dept. They want my address to change set up box. So pl. Solve my problem as early as possible. My Address given Below Devadnye Shivaji Shankarrao Gholap Wasti, Tukaram Nagar, Alandi â€“ Chahroli Road, Chahroli Khurd. Dist.Pune.Pin Code 412 105 Cell No. [protected], [protected].

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Address: Ranchi, Jharkhand

Tata Sky is advertising on various forums about free replacement of old set box by new MPEG4 set box. It is highlighting on certain channels too and advising interested subscribers to dial [protected]. Contacted the given number today. I was surprised that I found that Tata Sky respondent first tried to push HD Box and then asked me whether I will like to go for free replacement o[censored]nwarranted MPEG4 box or a warranted MPEG4 set box costing Rs 500/- . Tata Sky should clearly spelt out these conditions on different channels showing their notice of requirement of need of MPEG4 set box to view such channels.

Tata Sky customer support has been notified about the posted complaint.

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G

gfgfgerretfgretfretfg

Jun 9, 2015

sir i want a mpeg box please immediately call on [protected] [protected]

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Address: Mumbai City, Maharashtra

Subscriber ID: [protected] I have been a subscriber for over 8 years. During the last one year, I had complained a couple of times about unsatisfactory quality of video reception and your engineers cited technical problems and even got me to change the wiring. Since this did not help my cause, and there was no solution/direction from TataSky, I decided to migrate from TataSky to regular cable operator. While dismantling the Dish from the terrace of our apartment block, I realised that one of my neighbours was also connected to the same network emanating from my Dish. This probably was the reason why both o[censored]s were not happy with the reception. Your installation team had resorted to this because of a clear instruction from the society that the cabling should be passed through a conduit and they wanted to save the trouble. The neighbour had moved in about a year ago. Bottomline, this is clearly a case of cheating not one but two customers. I would like to know how TataSky views this and what it the solution it has to offer. I would also like to warn prospective customers of this kind of activity from a reputed brand. Hope I will hear from TataSky on this subject Regards Krishnarajan Nedungadi

Tata Sky customer support has been notified about the posted complaint.

Feb 17, 2015

Updated by KRajan no update or status available on this so far.

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we are using tata sky from 5-6 years. from 10 days we are unable to view some marathi and english chhanels. we called tata sky help line frequently but after very much trying custmer care calls. there representative told us there is need for mpeg4 upgradation. and within 48 hours our man will come and change the set top box. also there is no fees for this upgradatation. still then there man didnt came to change the box since 7-8 days. i tried custmer care call reapetedly but the call is always on waiting. never they pic-up the phone calls. also custmer care calls should be toll-free but they are charging me 3/- per call. this is a very worst service by tata sky. if this time they unable to change the box within 48 hours. i have to opt for cunsumer court.

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Address: Surat, Gujarat

am trying to contact the executive from the toll free no given [protected]. so many time entered, but could not get a person to discuss my issue . i think they may have tie up with mobile ph providers. so...frustrating. i want to register complaint about not able to see zee marathi channel from my existing package. tata sky id is [protected] . pl do the needful.

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Address: Chennai, Tamil Nadu

My subscriber id [protected].presently my package dhamaal mix at cost for monthly Rs.230+HD access Rs.125.Myself no need HD access.I called 4 to 5 times to helpline and see tatasky website to remove HD access but no result.so please change my package for monthly Rs.230 only.and remove HD access.

Tata Sky customer support has been notified about the posted complaint.

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J

Jaswant Singh Yadav

from Suar, Uttar Pradesh

Mar 7, 2017

Dear Tatasky,

This has reference to 03 trailing email response from Tatasky on my complaints, and a telephonic discussion, which I had with Tatasky representatives, but despite all these my refund of Rs. 13300.00 against (Subscriber ID : [protected]) has not be settled, this is my last and final communication to Tatasky before I resort to legal complaint to a "Consumer" forum.

This is for your information and most urgent action.

Jaswant Singh
Regd. No. [protected]

From:
Sent: Wed, 01 Mar 2017 13:52:13
To:
Subject: Auto Response: Service Request Reference Number: VJ6ZP8W
Thank you for registering your request through email.
Your Service Request number is VJ6ZP8W, Our representative will get in touch with you shortly.
Your subscriber ID is: [protected]

Note: If the Subscriber ID field above is blank, it is because we have not recognized your Account. We request you to write back to us from your Registered Email ID or provide us your Registered Mobile Number / Subscriber ID, for us to respond to your query.

Please keep this number handy while talking to us about your query as the same may have to be provided to the customer care executive.
Meanwhile here is some useful information on Tata Sky’s services.
Explore the world of Tata Sky at your finger tips with mytatasky.com. You can get your last 6 month’s bill statements, recharge your account, modify packs, and get complete account details. You can also have an online chat with a customer care executive through it.
Not a registered user? Click Here - https://www.mytatasky.com/UserRegistration/jsp/html/index.jsf
Got a question? Do call us. You will be attended by a customer care executive who can answer your queries in 13 languages in our 24x7 call centres.
From All lines:[protected]
From All lines (except MTNL/BSNL):[protected]
(Applicable rates chargeable by the telecom operator)
To get your account balance, due date and complete account details give a missed call on [protected] from your Registered Mobile Number.
The Tata Sky remote can do wonders! The ‘Help’ button on your Tata Sky remote can get you information about channels packs, HD/Multi TV, Tata Sky Mobile, Recharge, Service info and helpline details.

From:
Sent: Mon, 27 Feb 2017 14:52:03
To:
Subject: Auto Response: Service Request Reference Number: VHMQYL4
Thank you for registering your request through email.
Your Service Request number is VHMQYL4, Our representative will get in touch with you shortly.
Your subscriber ID is: [protected]

Note: If the Subscriber ID field above is blank, it is because we have not recognized your Account. We request you to write back to us from your Registered Email ID or provide us your Registered Mobile Number / Subscriber ID, for us to respond to your query.

Please keep this number handy while talking to us about your query as the same may have to be provided to the customer care executive.
Meanwhile here is some useful information on Tata Sky’s services.
Explore the world of Tata Sky at your finger tips with mytatasky.com. You can get your last 6 month’s bill statements, recharge your account, modify packs, and get complete account details. You can also have an online chat with a customer care executive through it.
Not a registered user? Click Here - https://www.mytatasky.com/UserRegistration/jsp/html/index.jsf
Got a question? Do call us. You will be attended by a customer care executive who can answer your queries in 13 languages in our 24x7 call centres.
From All lines:[protected]
From All lines (except MTNL/BSNL):[protected]
(Applicable rates chargeable by the telecom operator)
To get your account balance, due date and complete account details give a missed call on [protected] from your Registered Mobile Number.
The Tata Sky remote can do wonders! The ‘Help’ button on your Tata Sky remote can get you information about channels packs, HD/Multi TV, Tata Sky Mobile, Recharge, Service info and helpline details.

From: TataSky
Sent: Sun, 19 Feb 2017 22:56:42
To:
Subject: Order details - TataSky.com

Dear Jaswant,

Thank you for making a purchase from Tata Sky!
Your transaction was successful. Please expect a call from our end to schedule the installation of your set top box as per your convenience.

Tata Sky transaction ID
Bank transaction ID
Bill Desk transaction ID : DS[protected]
: [protected]
: HSMP[protected]

We are pleased to inform you that you have received vouchers/coupons from some of the best brands in India, along with your new Tata Sky con

Complimentary Coupon from Urban Ladder - Rs. 2000 off, valid on purchases of Rs 5000 and above.

Please note your Urban Lader voucher no.-TATA_NEW_9JXD9V8J
Voucher validity: 30th April 2017

Contact our customer support team for any clarifications.

From All lines : [protected],[protected]

Thank you for shopping with us!
Regards,
The Tata Sky Team

This is a system generated email. Please do not reply to this email.

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Hello, I have been requesting to solve the matter of my set up box in the name of BalajiCommercial Company and the subsciber ID [protected]. Please go through the following mails. Kavita Singi From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in> To: "[protected]@tatasky.com" <[protected]@tatasky.com> Sent: Friday, 11 July 2014 3:20 PM Subject: Fw: tata sky citi credit Kavita Singi On Tuesday, 8 July 2014 5:16 PM, "[protected]@yahoo.co.in" <[protected]@yahoo.co.in> wrote: Hello, I hold three setup box of tata sky in the following names: 1 Shriram Singi [protected] 2 BalajiCommercial Company [protected] 3 " [protected] Since year 2011 I have been requesting you to clear my negative balance which was showing in the ID [protected]. I am sending all the following emails send to you. It is still showing the negative balance. I have attached the credit card statement also along with it still the response from your side telephonically is negative and rude. I really don't know how to clear the matter? I want to merge my two ID that is [protected] and [protected]. I am unable to get proper support. I understand that as per rule I have to change the name. I am ready to do it but I cannot till you help me to remove my negative balance. I am sorry to say such a known company cannot clear the matter since last 3 1/2 years. I have given all the supported proof of my payment but your team is unable to understand such a petty thing. Let me know how you will help me out at the earliest or I need to find some other way for it. I hold all the proofs so I am sure your team understand that I am not at fault. Thanks to the technology. Awaiting the earliest response. Thanking you, Kavita Singi On Monday, 7 November 2011 5:38 PM, Kavita Singi <[protected]@yahoo.co.in> wrote: To, Customer Care This is the last time i m sending the credit card statement for the payment done for the mega package of the id [protected] of Rs.10699/- on 16/08/2010 as showing in the statement.It is still showing negative balance. After paying the amount and compalining many many times no positive response from your side. I was again told on the phone by Mr.Amit for expecting a positive response within 48 hours from now. I will wait till then otherwise i have all the mails recieved from your side i will immediately send it across the complain to the greivances cell Kavita Singi

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Address: Tinsukia, Assam

From business process they said you have free subscription for 3 months @rs.6 for active vedic maths .Your monthly subscription as it is rs 290. But as soon as i recharged for rs, 290 but deducted is rs 6 per day and next recharge date is 22.2.15, they are giving false information. I want to drop it from my package otherwise i will bound to withdraw from tatasky .

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Address: Ludhiana, Punjab

one o[censored]r representative forcefully activate smart games on my id I don't want this pack on my id immediately drop this pack from my id i called many times nd said that to drop this pack but he activate again on my id immediately drop this pack i dont want this on my account my id is [protected]

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