[Resolved] Tata Sky — Recharge not reflecting | |||
My subscriber Id is [protected]. I'm Gurgaon based. This morning I recharged it at Oxigen at Vyapaar Kendra. The dealer's name is Bhoomika Mobile Com. The recharge amt is Rs 1200. My account was not recharged even after three hours. The Trace number is [protected]. Your server was down today. Even now the account is not recharged. Please get it put right. I feel very harassed. Your customer care tells me to contact the dealer and the dealer tell me to contact Tata Sky. Please don't compel me to discontinue with Tata Sky and to go to the consumer court. After all Oxigen is your payment gateway. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I Ravindra P Desai s/o Mrs. Shalan P Desai who bears the tata sky connection bearing subscriber id: [protected]. Connection is at Belgaum Karnataka where my parents stay & im at Mumbai. Yesterday had recharged the connection with Rs. 500/- via online HDFC recharges from my salary account, but yet the account balance shows balance Rs. 3.2 with due date as 24-Mar-2016. Request you to kindly rectify the issue as my parents wont be able to enjoy the connection. Please do the needful or you may confirm to reimburse the amount so that seperate recharge may be initiated. My contact no. is [protected] with email id provided is [protected]@gmail.com
Reply
My name is deepak I recharged to tatasky account number [protected], but account is not rechaged. But transaction done successfully
Transaction id
T2206291823103790031226
Recharged through phonepe number
Contact number : [protected]
Transaction id
T2206291823103790031226
Recharged through phonepe number
Contact number : [protected]
Tata Sky Customer Care's response, Jul 1, 2022
Verified Support
Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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