Tata Sky Complaints & Reviews

I have 3 different connections of tatasky from past 6 years, the problem began with one of my connection with customer ID [protected]. I am paying 450 rs per Month for mostly all the channels, from last 40 to 45 days i am facing difficulties in watching english movies channels except than starmovies and hbo. I lodge a complaint many a times but the most stupid people and People are working at tatasky customer care as they hung up the calls without listening our problems. However somehow they sent some guy to fix the problem but when i checked after 30 mins problem remains the same. Nevertheless i am thinking to switch with another DTH Service provider. poorest service from Tatasky. Sourabh Baheti

My Tata Sky ID [protected]. My Tata Sky HD box not working properly. It frequently hang app. 10 to 15 times in a day. It is a new connection and installed/changed one month before from simple to HD. I have lodge complaints 2 times at Tata Sky Customer care . I am completely fed up not able to understand what to do. Please help. [protected]@gmail.com. [protected]

My Tata Sky ID is [protected].I have made several requests to discontinue the Active Music from my pack but the same is not being done and i have to pay every month for active Music channel also. Please drop Active Music from my pack otherwise I have no option but to switch myself over to other service Provider. V V Bharadwaj, House No.NILE-4, Srinath's Global Village, Adityapur, Jamshedpur, Pin:831013(Jharkhand). E Mail: vv.[protected]@sbi.co.in Mobile No.[protected].

I have made several requests for discontinuation of Active Music Channel but it is still continuing and every month i am compelled to pay for this. This is my last request to drop active Music, otherwise i have no option but to switch over myself to other service provider.

worst service really ..since last night m trying to contact custmore care but w r unable to contact...and yesterday i did d recharge of 300 and still we did not get d recharge...plz try us to give us proper help line no...our DTH id [protected]

My tatasky number is [protected] ...one guy (dog) call from customer care and talk in hindi and ask me to talk in english. ...this is the 2nd time. ..he told that active cooking is a new channel one month free then charged I said that I don't have any idea so I don't want but that bullsit guy cut that phone and activate that channel ...actually I gave that call tto my brother he only spoke to him...ddont keep tthis type of guy in tatasky...he spoil the name o[censored]r brand...

Hi, I am using TATA SKY for the past 7 years. One year back I switched to TATA SKY HD. Last feb 2013 TATA SKY did some update and they called me and said the update caused some issue, so they are going to replace the set top box. Even though my set top box was working fine and i dint have any issue viewing my channels. TATA SKY replace the box and said there will be a charge of 275(I am not sure about the exact price). I had call them in regards with this and spoke to them multiple times. They said will waive off the charges. On 1st nov 2014 my Subscription ran out and I recharged for annual pack 7500rs(as I do always). Before recharging I called TATASKY and told then I am recharging for 1 year HD pack. Also I asked about the negative balance which came as remainder. They said some one from TATA SKY will call me. I did not receive call till Saturday. On Saturday someone called me and said your account is being charged on per day basis rather then yearly. I was surprised as why was it being charged that way. I tried explaining him there should be no charges and I have made payment for a year. After a while I asked his supervisor or manage to call me. Till date no one has called me and I am being charged on daily basis. The services of TATA SKY has gone down. Now I regret of renewing my connection with TATASKY. I am using it for 7 year now. I am highly disappointed with TATAKY. They don't care about their customer anymore. They are trying to mint money from their customer.

i have received call from Tata sky . According to tata sky person i have elected for active vedic maths for three month which is free but after disconnecting call i have received sms for this act. After that i called tatasky customer care and he refused for disconnect that service. amit kumar [protected]

as i was not interested, even you activated everywheretv on my id no [protected] today pl. withdraw this facility immediately & inform to me on my mob no [protected] or my mail id [protected]@gmail.com pl deactivate this everywhere tv from my id kkseth

MY Subscriber ID : [protected], NAME : VINOD KUMAR PANDEY, mob: [protected] DEAR SIR, i have opted tata sky Dhamaal Cricket pack 107 Channels and services (view) Duration : Monthly Price : Rs. 260 Start Date : 30 Aug 2014 from the starting date unable to see the maximum channels like DD National, Star Sports, Aaj Tak news, Zee News, Movies Channel UTV, Only entrainment channel like SONY, COLOURS, STARPLUS i can watch, I have asked the customer care executive they say its chargeable service to visit the problem, Then I have asked them when Maximum Channels I am able to See, then why some particulars channels creating problem, If there is problem in Set Top Box than All channels should not be available to me. It means poor signal strength and quality you are providing me How can i pay for that. In current scenario /Laws i m unable to switch my DTH Operator I also asked to Executive if i pay this time, what will be guarantee period for the service. But they did not satisfy me. since i have complained them music channels, educational channels also lost Plz solve my problem, Thanks & Regards Vinod Kumar Pandey

DEAR SIR REGRET TO CONVEY MY INCONVENIENCE. I AM FROM VIZAG. POST CYCLONE THERE HAS BEEN NO SIGNAL AND TATA SKY AVAILABILITY ON MY TV. I HAVE CALLED CUSTOMER CARE THRICE (6 - 9 NOV 14). ALSO AFTER THE CYCLONE, I RECEIVED MESSAGE FROM BP-MYTSKY TO GIVE A MISSED CALL ON [protected]. I HAVE DONE THAT PROBABLY MORE THAN 10 TIMES. I WOULD ALSO LIKE TO MENTION HERE ABOUT THE CONDUCT OF THE GENTLEMEN ON MOBILE NO [protected] WHO SAID THAT HE WILL SEND REP ON 06 NOV, HOWEVER, NOBODY VISITED AND HE HAS STOPPED PICKING UP MY CALLS. MY RECHARGE IS BEING CONSUMED WITH EVERY PASSING DAY AND WITHOUT ANY SERVICES AVAILABLE TO ME. IT IS WITH PROFOUND CONCERN I WOULD LIKE TO MENTION THAT YOUR SUPPORT SERVICES ARE EXTREMELY POOR AND I SHALL NOT HESITATE TO INCREASE THE LEVEL OF COMPLAINT IF NO ACTION IS TAKEN AT YOUR END AND MY MONEY/RECHARGE IS KEPT SAFE FOR THE DURATION SERVICES WERE NOT AVAILABLE TO ME. REGARDS SHARANPAL SINGH

i am paying Rs 125 for HD channels.I complained to them about a week back that I am not receiving proper signal.They promised the issue will be resolved immediately. But till now the service is very poor.The sound quality is awful and breaks.The picture quality is also poor. 2. I have multi TV connection .This is also not working properly.I displays message that you have to recharge the amount. I had paid Rs 700 on 25 OCtober 14 and my payment is due only on 23/11/2014 as per A/C status on home page of Tata Sky. 3. My complaint was not registerd and no confirmation message sent to me. 4.Pl help me in getting proper connection service on my prescribed TV channels. Rattan Chand mahajan

Service Deficiency: I subscribed for biennial mega pack valid till Sept-2016 with TATASKY. As part of the promised package, 12 showcase movies are free per annum. Today when I tried to book a showcase movie SC-61068, the request was rejected. Call center team (Team leader: Mr. Dipender) put me on wait for over an hour and terminated the call while the conversation on. The showcase movie was not activated till this time. Wrong promise: I got a call from TATASKY marketing guy advising me to use HBO paid channels 358 & 360 for one month on concession. I agreed to use for one month and asked for termination if do not pay the future subscription. But, now the company continued to charge me without terminating after month. I am not using the channel after the validity &period, which can be verified from your records. Now, I demand removal of any negative balance claim in my account.

The TV screen is going "On" and "Off", also at times "Please wait initialising..." message is coming. We do not know what is the problem. After calling to customer care a technician came to home and checked the setup box and it started working but after he left again same problem is happening again and again. Please send a technician who can fix the issue permanently. Hope this complaint will be taken up urgently. For any info contact :[protected] Subscription ID : [protected] Name : Kausik Pal

i am not getting telugu channels and also sometimes remaining subscribed channels showing no signal. my connection was rectified 6 days back[protected]. compliant no: FE7OD4F. but not working from 4 days. that means only worked for 2 days in last 30 days(Due to cyclone effect hudhud in vizag) and tatasky is charging me for no service in all these days. the worst service i came across is tata sky service only.

The set up box is not working and i have been continuously contacting customer care executive and they are assuring me that technicians will come at my place to replace the set up box but no one has come to replace it... I didn't expect such response from tata sky. I hope this submission of complaint works for me and gives an effective result at the end of the day.

my self kaushik mishra, i am usining tatasky from last 5 years.but last some days before i want to stop my active music. but the customer care excutive speek loudly and say no i will dont stop. u will stop by sms.and he will hold my line for 20 min.his name mr deepak.i[censored] pepople dont take any action i will stop my conection. i am very happy with cable conection.

My customer ID is [protected]. Last year I was on a one year subscription of annual grand sports package which expired yesterday. Since it was costly for me, I decided to join Metro annual pack from today onwards and in this regard I first recharged with the base amount and then called them numerous times. Even on the net they have disabled the option to change the pack (presumably because I am trying to go to a LOWER pack!) I called them up numerous times but to no avail. Today morning they have started charging me as per the previous pack on a per-day-basis which is absolutely shocking.This is DELIBERATE because whenever we try to take a new connection they ring up numerous times but since I am trying to go to a lower pack they are deliberately disconnecting my calls at some pretext or the other.

I am very glad to bring to your notice that TataSky is one of the worst ever money making DTH company that I have come across. They only promise to assure you the best service and update your package as per your requirement but in return all that you get is something nonsensical which you have never subscribed for. It is evident that they only believe in just eating up all your money and don't deliver the promises and rectify the errors that they have made from their end. The customer care is the most unresponsive and consist of very adamant staff. Mr. Rajesh or Rakesh and some more people who I have spoken to time and again are just a bunch of cheats who keep telling you that your problem is getting fixed but don't really do anything about it and instead just increase the misery that you are already suffering with. Because of their negligence and error I as a Customer have been suffering and all my money has gone down the drain all because your customer mare don't really resolve any of the issues and just keep promising to revert back which does not happen. TOTAL DISLIKE DISAPPOINTMENT and ANGER is what I feel for this company and it's service. I hope that you take up the responsibility and rectify this issue and realize that instead of creating an unhappy customer, your company needs to look into your support and service practice and improvise for your own good. Yours Troubled and Harassed TataSky Customer, Dipti Trivedi

I am using Tata sky services since last few years. They have worst, Pathetic customer support. You will find most illiterate, most nonsense customer executives when you call in Tata sky customer care. It feels like you are talking to a third class shopkeeper. Somehow they activated HD service on my connection. I requested them to deactivate this service. They have opened request for this and assure me, i will get a call in 24 hours from their side and it will be deactivated. But as, i expected nothing happened, i did not get any call and service is still running. I called them again first of all i was not able to talk from my cell phone to customer care executive. When i call [protected], it was denied me from calling then i tried from registered no. then i was able to talk them. I asked him regarding this complaint, he wasn't seems interested to take the call. I asked him i have previous complaint number, he replied what i would do with this number. The way he was talking it gave me a thought that, am i talking to Mr. RATAN TATA'S FATHER? Then he transferred my call to some other person, he said it will be deactivated next month.See what the f.. is this? I am not able to understand this person is wrong or the person who previously opened the complaint he was wrong. In the end i would say never ever go for tatasky, go for something else. Tata sky has worst customer care service who hired illiterate people. Same thing goes for tata docomo as well.