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TCI XPS Complaints & Reviews

3.8
Updated: Jul 26, 2024
Complaints 561
Resolved
405
Unresolved
156
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TCI XPS reviews & complaints page 14

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R
rajpal toyota
from Bengaluru, Karnataka
Jan 29, 2019
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Address: Bhopal, Madhya Pradesh, XXXXXX

Dear Sir,

Greeting for Rajpal Toyota!!!

We have booked two docket to tci express as per telephonic discussion to Mr. Mahesh contact number is [protected] (one is[protected] dated 17/01/2019 and second is[protected] dated 25/01/2019) after that I am multiple reminder for pickup request by telephonic but he is not done till. I am humble request to tci xps team please arrange pickup boy as soon as possible.

For any clarifications please contact me.

Thanks & Regards
Basant Devhare
Manager Technical Operations
Rajpal Toyota Bhopal
[protected]
TCI XPS customer support has been notified about the posted complaint.
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    R
    Ravikumar Samala
    from Bengaluru, Karnataka
    Jan 29, 2019
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    Hi team, my household goods are delivered to me on 16th jan docket no.[protected]. All yhe items including tv, washing machine, refrigerator, door, mixer and all small items got damaged and broken.
    Complaint raised through customer care, mail sent to tci express, spoke to tci manager but none helped.

    I wish i would get help through this complaint portal. Else finally i will go fpr police complaint by tomorrow.
    +1 photos
    TCI XPS customer support has been notified about the posted complaint.
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      S
      SVj foundation
      from Bengaluru, Karnataka
      Jan 25, 2019
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      Address: Kamrup Metropolitan, Assam

      Our nursing institute svj foundation guwahati had a courier lab material when we called your hub people said cod & transportation charges give by cheque. Once we reached there to hub they said courier charge give by cheque and cod by dd. I took dd and went but once again they say give cash for courier charge. So totally they are creating confusion and inconveniences to coustmer. It is very bad service you provide for customer booking no.[protected] it is very stupid of your service proovided
      TCI XPS customer support has been notified about the posted complaint.
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        A
        Adhunik bunkar
        from Gurgaon, Haryana
        Jan 12, 2019
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110001

        31 dec ko hamne mumbai bandra kurla complex m jo government ka hunkaar hatt name se exhibition laga hua tha hamne wha 7 parcel book kiya tha jo ki hme 8 january ko chahiye tha lekin 4 din se office me bat ho rhi bol rhe h ki aj ho jaiga sham m ho jaiga yhi bat wo 4 din s kh rhe h
        Hamara exhibition laga hua h constituon club of india rafi math delhi whi ke adress p mall chahiye hmko
        +1 photos
        Feb 15, 2019
        Complaint marked as Resolved 
        TCI XPS customer support has been notified about the posted complaint.
        Verified Support
        Jan 15, 2019
        TCI XPS Customer Care's response
        Dear Sir,

        Greetings From Tci Express Ltd.

        We apologize for the inconvenience this may have caused to you.

        The shipment's booking date is 12 Jan 2018. By today shipment has been reached at rewari Hub.
        The same would be dispatched by tonight for the Dly Destination.

        Thanks&Regards
        Tea, Tci Express Ltd.
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          R
          Ravindra.raghav
          from Agra, Uttar Pradesh
          Dec 28, 2018
          Resolved
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          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          Dear Sir/Mam,
          my consignment no.[protected] booked on 26-12-18 by Air, i'm regular followup your all offices as Gurgaon, [protected] he provide customer care no. than registered my request (req. No. 340609) but not solve after that he provide noida hub In-charge no. [protected] Mr. Deninder, than in-charge provide Manager no. [protected] Mr. Sahid, than manager provide Delivery in-charge no. [protected] Mr. Jugal Kishor and jugal kishor saying you can do complaint but material will be deliver as per schedule and Provide office no. [protected] and office executive saying that material will deliver till 31-12-18 so i want ask to you what is mean of By Air Dispatch, its your service ? You should be ashamed
          Your employees sit and enjoy, No dirty service is of any company In 5 days the buy read was also delivered, i'll never book by TCI and can't suggest any one in future.
          Feb 2, 2019
          Complaint marked as Resolved 
          TCI XPS customer support has been notified about the posted complaint.
          Verified Support
          Jan 01, 2019
          TCI XPS Customer Care's response
          Dear Sir,

          Greetings From Tci Express Ltd.

          We apologize for the inconvenience this may have caused to you.

          The shipment has been delivery successfully.

          Thanks&Regards
          TEAM, Tci Express Ltd,
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            C
            Chetan Kalal
            from Mumbai, Maharashtra
            Dec 20, 2018
            Resolved
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            Resolved

            Address: North Goa, Goa, 403521

            Dear TCI

            This is to inform you that still the below consignment is still not delivered

            Expected Date was 14.12.2018 today is already 20.12.2018 still not delivered called and checked with Mapusa TCI with Contact num :[protected] on 18.12.2018 said due to Holiday and will not be able to deliver.

            Again today checked with Mapusa TCI says our consignment is mixed with other consignment at warehouse we will not be able to deliver even today this is the reply after 3 days

            we have been put up the consignment by looking at the leader in service .

            never expected this kind of delay services from Tci express .

            Hope you will take the corrective action and will be deliver today itself.

            Docket Num:[protected].
            +1 photos
            Jan 25, 2019
            Complaint marked as Resolved 
            TCI XPS customer support has been notified about the posted complaint.
            Verified Support
            Dec 21, 2018
            TCI XPS Customer Care's response
            Dear Sir,

            Greetings From Tci Express Ltd.

            We apologize for the wrong information giving you.

            The shipment has been delivered successfully by today.

            Thanks&Regards
            Team, Tci Express Ltd.
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              S
              Shravan8741
              from Hyderabad, Telangana
              Dec 20, 2018
              Resolved
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              Resolved

              Address: Hyderabad, Telangana, 500094

              I have ordered mudpump from gujarat they have sent it by tci to hyderabad, and it reached hyderabad on 11th december.. When i called kompally branch regarding delivery to my factory they said tomorrow we will deliver and we accept cheque.. Today is 19th december it means almost 9days and still they say tomorrow.. It's hardly 13kms and today they say first you transfer amount to our account cause we don't accept cheque from new company.. How sick of your services after 9days now they realised to say this?? Worst service coz of your service my truck is due to deliver to africa.. Just cause of you i'm loosing my international business.. No manners at local office, no knowledge nothing..
              Jan 21, 2019
              Complaint marked as Resolved 
              TCI XPS customer support has been notified about the posted complaint.
              Verified Support
              Dec 21, 2018
              TCI XPS Customer Care's response
              Dear Sir,

              Greetings From Tci Express Ltd.

              We apologize for the wrong information giving you.

              We request you, Please provide us DWB No. So that we can help you out.

              Thanks&Regards
              Team, Tci Express Ltd.
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                Y
                yogaraja.j
                from Chennai, Tamil Nadu
                Dec 18, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 1132156

                Dear sir,

                Our supplier m/s. Imperial overseas booked a consignment with tci express on “ paid basis” from kolkatta to mumbai on 26th nov. 2018 vide l r no.[protected]Copy enclosed) and this consignment reached mumbai on 06th dec. 2018.

                The above consignment has been requested by us to move to our pune site address and the materials are presently lying at your tci, pune godown for want of payment.

                We came to understand that an amount of rs.15661/- has to be paid on “to pay” basis lr no[protected] towards transportation charges from mumbai to pune which is extremely high.

                Please note that for booking a consignment from kolkatta to mumbai the transportation charges is rs.13, 000/- only which is 2038 kms and weight 1450 kgs. Whereas from mumbai to pune for the same consignment which is only 130 kms the amount cannot be this much difference.

                We now request you to review your invoice once again and give us the correct amount so that we will make the payment from our side.

                Matter urgent! Please do the needful.
                +2 photos
                Jan 23, 2019
                Complaint marked as Resolved 
                TCI XPS customer support has been notified about the posted complaint.
                Verified Support
                Dec 18, 2018
                TCI XPS Customer Care's response
                Dear Sir,

                Greetings From Tci Express Ltd.

                We apologize for the inconvenience this may have caused to you.

                We request you. Please provide us sometime to investigate the issue. Will get back to you soon.

                Thanks&Regards
                Team, Tci Express Ltd.
                My shipment I'd[protected] is delivery date is 18/12/18 but hold on indore tilldate
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                  S
                  Service Atlas Industries
                  from Anjar, Gujarat
                  Dec 3, 2018
                  Resolved
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                  Resolved

                  Address: Mehsana, Gujarat, 384002

                  We purchase some material from chakan (Pune) and company has send my material by tci express with docket no[protected] on 20 nov-2018and its delivery shown on 24 nov 2018 but we received its on 30 nov-2018 also this material has been change and we receive docket no[protected] material..
                  We do lots of complain and calls to customer care, delivery office and dispatch office but no one has take this matter seriously.
                  Due to non receipt my actual material we face rs.300000/-day financial losses and customer unsatisfaction also.

                  Kindly look this matter urgently and deliver my actual material urgently...
                  Jan 4, 2019
                  Complaint marked as Resolved 
                  TCI XPS customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 03, 2018
                  TCI XPS Customer Care's response
                  Dear Sir,

                  Greetings From Tci Express Ltd.

                  We apologize for the inconvenience this may have caused to you.

                  We request you, Please provide us some time to investigate the issue. Which we have Noted. We will get back to you soon and arrange correct parcel delivery on priority.

                  Thanks&Regards
                  Team, Tci Express Ltd.
                  Dec 04, 2018
                  Updated by Service Atlas Industries
                  TILL WE HAVE NOT GET ANY SOLUTION FROM TCI EXPRESS, WE REQUIRE MY MATERIAL ON URGENT BASIS.
                  WE HAVE FACING LOTS OF FINANCIAL LOSSES DUE TO NON RECEPT MY ACTUAL MATERIAL
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                    R
                    Ruchita Shukla
                    from Kanpur, Uttar Pradesh
                    Nov 21, 2018
                    Resolved
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                    Resolved

                    I have ordered prestige induction cooktop and 4 pieces cookware set and 4 chopping tools (Blue) on 5 nov 2018 on homeshop 18. I made payment through internet banking. My order no is [protected] and docket no is [protected].

                    15 days past away till now my order is not delivered to me. If you are unable to deliver my order kindly cancel my order and refund my amount.

                    Ruchita shukla

                    Phone no - [protected]

                    House no - 620/135, w block, tulsi vihar, keshav nagar, kanpur
                    Pincode-208014
                    Dec 25, 2018
                    Complaint marked as Resolved 
                    TCI XPS customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 22, 2018
                    TCI XPS Customer Care's response
                    Dear Sir,

                    Greetings From Tci Express Ltd.

                    We apologize for the inconvenience this may have caused to you.

                    The shipment would be delivered by today.

                    Thanks&Regards
                    Team, Tci Express Ltd.
                    Complain No. 337172.
                    Jute carpet i ordered in shopclues can sent through your courier services .but not delivered to me. I need that product immediately
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                      S
                      Sandip k shah
                      from Mumbai, Maharashtra
                      Nov 15, 2018
                      Resolved
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                      Resolved

                      Address: Akola, Maharashtra, 444001

                      महोदय,

                      Very urgently

                      Tcixps docket no.[protected] vapi द्वारा bale no. 13185130 + 13185132 के 2 parcel बुक किया गया था। जिसमे हमें सिर्फ bale no. 13185132 का ही पार्सल मिला है। bale no 13185130 का पार्सल हमें आज तक नही मिला।
                      अकोला ऑफिस / वापी ऑफिस से कोई समाधान कारक जवाब नहीं मिलरहा। वापी ऑफिस में मिस लीना पटेल से काफी बार बात हुई है। पार्सल अहमदाबाद डिलीवरी हूवा है।
                      सो प्लीज डॉकेट नो.13185130 का पार्सल हमें त्वरित भेजे।
                      अटेचमेंट देखे।

                      Regard's
                      Sandip shah [protected]
                      Sangliwala fashion pvt. Ltd.
                      The raymond shop
                      Alsi plot, akola 444001
                      [protected] /[protected]
                      Mail id - sangliwala.[protected]@trs. Raymond.in
                      +4 photos
                      Dec 25, 2018
                      Complaint marked as Resolved 
                      TCI XPS customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 15, 2018
                      TCI XPS Customer Care's response
                      Dear Sir,

                      Greetings From Tci Express Ltd.

                      We request you, Please provide us the DWB No. which is not delivered to you. By Bill we are unable to trace out the same.

                      Thanks&Regards
                      Team, Tci Express Ltd.
                      tcixps docket no.[protected] * 2 bale

                      bale no. 13185130 + 13185132

                      bale no. 13185130 not received

                      tcixps docket no.161246492 short delivery - Comment #3276522 - Image #0
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                        R
                        RAVI BARETH
                        from Savantvadi, Maharashtra
                        Nov 13, 2018
                        Resolved
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                        Resolved

                        Address: Kolhapur, Maharashtra, 416004

                        Dear sir,
                        Greeting of the day,
                        I have received a parcel from solpaur in to pay mode from solapur tci express to kolhapur from our company shree cement limited.
                        I have received the parcel on dt 21.9.2018 at kolhapur and paid full amount of rs 7881 at kolhapur.
                        At the same time i have not received money receipt mentioning my company gst number.
                        I request to kolhapur tci branch to update and provide me money receipt with my company gst number but still i have not received any satisfactory response.
                        Kindly request to do the needful.

                        Company - shree cement limited
                        Gst -27aaccs8796g2zq

                        Kindly request to provide the money receipt as i have to submit the same in company.

                        Looking forward for your kind response.

                        Regards
                        Ravindra singh
                        Kolhapur-[protected]
                        Dec 20, 2018
                        Complaint marked as Resolved 
                        TCI XPS customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 13, 2018
                        TCI XPS Customer Care's response
                        Dear Sir,

                        Greetings From Tci Express Ltd.

                        We request you, Please provide us the DWB No. So that we can help you out.

                        Thanks&Regards
                        Team, Tci Express Ltd.
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                          K
                          kktrucksindia
                          from Dhamtari, Chhattisgarh
                          Nov 8, 2018
                          Resolved
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                          Resolved

                          Address: Singrauli, Madhya Pradesh, 486889

                          Dear sir/madam

                          One consignment was booked from tci xps, singrauli m. P to angul and other area also my customer asking to very emergency basic for commercial spares vehicle already hold consignment no. [[protected]] dt.[protected]. The said consignment reached indore-hub on[protected].

                          Kindly arrange to send the consignment within 24 hrs if any delay the consignment sole responsibility will be of tci xps itself.

                          Thanks and regards
                          R rajasekar
                          [protected]
                          Dec 14, 2018
                          Complaint marked as Resolved 
                          TCI XPS customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 09, 2018
                          TCI XPS Customer Care's response
                          Dear Sir,

                          Greetings From Tci Express Ltd.

                          We apologize for the inconvenience this may have caused to you.

                          We request you, Please find below DWB status.

                          NO DOCKET STATUS
                          1 [protected] Dispatched tonight
                          2 [protected] Godown Delivery
                          3 [protected] Would arranged delivey on priority basis
                          [protected] WRONG No

                          Thanks & Regards,
                          Team Tci Express Ltd.
                          Dear Sir,
                          We have required urgently Material ag Doc no.[protected] while checking onlie status it is observed that Material reach at AJMER but further not move from there .

                          This is very poor service of TCI express

                          thanks
                          Shree cement ltd.
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                            K
                            kktrucksindia
                            from Dhamtari, Chhattisgarh
                            Nov 3, 2018
                            Resolved
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                            Resolved

                            Address: Singrauli, Madhya Pradesh, 486889

                            Dear sir,

                            Good day!

                            Docket no :[protected] /[protected]
                            Complaint reg 330273 /[protected]

                            We are long time following and tele communicate to tci xps customer care ([protected]) he is not response to my call and we are trying to booking branch yesterday he is also not response my consignment already very delay kindly conform the delivery commitment

                            Thanks and regards
                            R rajasekar
                            [protected]
                            Dec 11, 2018
                            Complaint marked as Resolved 
                            TCI XPS customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 05, 2018
                            TCI XPS Customer Care's response
                            Dear Sir,

                            Greetings From Tci Express Ltd.

                            We apologize for the inconvenience this may have caused to you.

                            The shipment would be dispatched by today for the next destination.

                            Thanks&Regards
                            Team, Tci Express Ltd.
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                              M
                              Murteen Xohmynga Ralte
                              from Barpeta Road, Assam
                              Oct 29, 2018
                              Resolved
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                              Resolved

                              Address: Aizawl, Mizoram, 796001
                              Website: www.tciexpress.in

                              Docket no.[protected]
                              Address: Aizawl, Mizoram

                              My package came from Bangalore. After so much delay it reach Guwahati. Since no Tci Express in Mizoram, the company held my package in their godown, Guwahati.
                              They asked me to pickup from there...lol.. it is approx 450 kms from my place.
                              I request them to use another courier service to deliver the item... to do that they are asking me Rs. 6000 !!!...###.
                              Bluedart express is only a few kms from their godown... SAD, we have this kind of service.
                              Dec 1, 2018
                              Complaint marked as Resolved 
                              TCI XPS customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 31, 2018
                              TCI XPS Customer Care's response
                              Dear Sir,

                              Greetings From Tci Express Ltd.

                              We apologize for the inconvenience this may have caused to you.

                              The shipment booked on Godown Delivery only by Consignor Party. We request you to collect the shipment from Godown.

                              Thanks&Regards
                              Team, Tci Express Ltd,
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                                M
                                miksnarang
                                from Delhi, Delhi
                                Oct 23, 2018
                                Resolved
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                                Resolved

                                I have booked my consignment from ahmadabad to sangli. But tci express has delivered it at pune.
                                And at lr copy, at the time of booking freight mentioned was 1875 and at the time of delivery they have edit the amount to 1900

                                And delivery has taken almost 10-12 days.
                                This kind of service was not expected

                                Material delivered was in worst condition.
                                Dec 2, 2018
                                Complaint marked as Resolved 
                                TCI XPS customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2018
                                TCI XPS Customer Care's response
                                Dear Sir,

                                Greetings From Tci Express Ltd.

                                We apologize for the inconvenience this may have caused to you.

                                We request you, Please provide us DWB No. So that we can resolve coming issues.


                                Thanks&Regards
                                Team, Tci Express Ltd.
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                                  P
                                  pratiklhc
                                  from Delhi, Delhi
                                  Oct 18, 2018
                                  Resolved
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                                  Resolved

                                  Address: Indore, Madhya Pradesh, 452013

                                  Docket no:[protected] and[protected]. Parcel reached indore from last 3 days. Still it is not delivered on my address yet.
                                  I am repeatedly calling customer care from yesterday they are simply receiving my complaint and not taking any action on their part.
                                  And the most funny thing is, the local agent is not receiving my call.

                                  Please suggest what else do i have to try.
                                  Nov 20, 2018
                                  Complaint marked as Resolved 
                                  TCI XPS customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 20, 2018
                                  TCI XPS Customer Care's response
                                  Dear Sir,

                                  Greetings From Tci Express Ltd.

                                  We apologize for the inconvenience this may have caused to you.

                                  The shipments would be delivered by today on priority.

                                  Thanks&Regards,
                                  Team, Tci Express Ltd.
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                                    R
                                    ritesh goyal01
                                    from Nellore, Andhra Pradesh
                                    Oct 16, 2018
                                    Resolved
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                                    Resolved

                                    Dear team

                                    I think we have a biggest mistake to book our consignment through your transport. Tacking id[protected], material is in maharshinagar (Xndh) noida hub. The same was reached in this hub on 14/10/18 early morning.
                                    It is very much irresponsibility of this hub that till tuesday the material has not yet delivered. The item is very much urgent and we called him on monday approx. 10 time and request to deliver the material but they are making fool again and again and the result is till time that material has not yet deliver from their hub. After calling the person is saying that the paper has been misplaced so please cooperate.
                                    If their are any responsible person, then please support us and resolve the issue as soon as possible.

                                    Thanks & regards
                                    Ritesh goyal
                                    [protected]
                                    Engineers syndicate
                                    Nov 19, 2018
                                    Complaint marked as Resolved 
                                    TCI XPS customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 16, 2018
                                    TCI XPS Customer Care's response
                                    Dear Sir

                                    We have escalated the matter against Noida branch for resolution.

                                    Your comments will be used for coaching & training our staff.

                                    We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such delay in shipping products will not occur in future.

                                    The shipment is out for delivery. It would be delivered by today.

                                    Thanks&Regards,
                                    Team, TCI Express Ltd.
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                                      A
                                      from Patna, Bihar
                                      Oct 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: Darbhanga, Bihar, 847105

                                      To,
                                      Tci xpress
                                      Chennai, tamil nadu

                                      Please made sure for delivery to customer docket no.[protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      Its very urgent.

                                      Alok chandra
                                      Nexus innovative solution private limited.
                                      Patna bihar
                                      Contact no. - [protected]
                                      Email id: alok. [protected]@nexusi.in
                                      Nov 21, 2018
                                      Complaint marked as Resolved 
                                      TCI XPS customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 16, 2018
                                      TCI XPS Customer Care's response
                                      Dear Sir,

                                      Greetings From Tci Express Ltd.

                                      We apologize for the inconvenience this may have caused to you.

                                      Please find below DWB status.

                                      DWB NO STATUS

                                      [protected] Delayed due to Out Side Dly Area
                                      [protected] delivered
                                      [protected] Would be delivered today
                                      [protected] delivered
                                      [protected] c/nee refused to accept
                                      [protected] gone for delivery
                                      [protected] gone for delivery
                                      [protected] Delayed due to incomplete address
                                      [protected] Would be delivered after Dashera due to Out Side Dly Area
                                      [protected] delivered
                                      [protected] delivered

                                      Thanks & Regards,
                                      Team, Tci Express Ltd.
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                                        A
                                        Avgr Sk
                                        from Allahabad, Uttar Pradesh
                                        Oct 12, 2018
                                        Resolved
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                                        Resolved

                                        Address: Ballia, Uttar Pradesh, 277201

                                        I was booked a tea bag on 28 sep 2018 from tinsukia district up to verma electrical and pihu palace bairia, ballia uttar pradesh but the courier not delivere yet. They told for extra money. This was my 2nd time through tci express i was courier tea bag but now they do problem for us. I will just going to police station for complaint and this will very bad for tci express and its staff.
                                        Nov 14, 2018
                                        Complaint marked as Resolved 
                                        TCI XPS customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 12, 2018
                                        TCI XPS Customer Care's response
                                        Dear Sir,

                                        Greetings From Tci Express Ltd.

                                        We apologize for the inconvenience this may have caused to you.

                                        We request you, Please provide your DWB number. So that we can take action against the same.

                                        Thanks&Regards,
                                        Team, Tci Express Ltd.
                                        Sir, we book parcel on 17 Oct but still not track on online mode after that we communicate with customer care but they does not take responsibility about this .
                                        Company name frore reftek
                                        Docket no :[protected]

                                        courier not delivered - Comment #3250827 - Image #0
                                        courier not delivered - Comment #3250827 - Image #1
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