Tci Xps — One article from the parcel is missing

Address:Bangalore

DWB[protected]
My parcel was delivered to me on 31 October 2022 but the date of delivery mentioned in the records is 27 October 2022 and I got the message of delivery also on 27. One of the article from the parcel is missing because of which I am not able to claim my refund. My order no. is VIHAAN - DN67192382.
I am sending the screenshots of the message and the parcel. Kindly look through the dates in both. Message was delivered on 27 and parcel was received on 31 .
+2 photos
Was this information helpful?
No (0)
Yes (0)
TCI XPS customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

Shipments are delivered on 27th October 2022 and there is no date mentioned on the pod itself.

There are no remarks mentioned on POD also regarding shortage / damage at the time delivery.

If you have received any inside shortage shipment, please contact your c//nor.

After six month of delivery we are unable to investigate the issue.

Thanks & regards,
Tci express team.
Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

The shipments have been delivered 27 October 2022 and there is no date mentioned on POD.

There are no remarks mentioned on the pod from your side regarding damage and shortage at the time of delivery.

If any inside shortages are received in the box please contact your c//nor.

We are unable to investigate the issue after six month of shipment delivery.

Thanks & regards,
Tci express team.
Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

The shipments have been delivered 27 october 2022 and there is no date mentioned on POD.

There are no remarks mentioned on the pod from your side regarding damage and shortage at the time of delivery.

If any inside shortages are received in the box please contact your c//nor.

We are unable to investigate the issue after six month of shipment delivery.

Thanks & regards,
Tci express team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TCI XPS
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    561
    Pending
    16
    Resolved
    404
    TCI XPS Phone
    +91 12 4238 1607
    +91 12 4238 1604
    +91 12 4238 1606
    TCI XPS Address
    TCI House, 69, Institutional Area, Sector-32, Gurgaon, Haryana, India - 122007
    View all TCI XPS contact information