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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 27

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R
Raviteja10
from Khammam, Andhra Pradesh
Sep 5, 2022
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Address: Khammam

Today morning while travelling from warangal to khammam, the bus i travelled (TS 04 UD 0666) has worst Shock-absorption/ suspension, due to which all the passengers travelled, (especially back-seats) faced a lot of bumps & shocks throughout the journey which is highly pathetic. we experienced a worst bus journey ever. Pregnant women, aged people will be surely affected by travelling through this bus. The Highway roads are super good. So, i request TSRTC to direct the kind authority for immediate rectification/repair & to maintain the good condition of bus.
ThankYou.
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    Nithya Nagarajan
    Sep 4, 2022
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    Lots of cockroaches not able to travel Hyderabad to Bangalore bus.so pathetic.bus number is 1294.garuda.Bus full of cockroaches
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      LokeshnayakBhukya
      from Suryapet, Andhra Pradesh
      Sep 2, 2022
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      The bus was going from khammam to Hyderabad, so the i want to travel between khammam to Suryapet between two stops
      So I know that Suryapet is the important stop between this two poin the driver sad there is no stop after it. He
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        Suda Kursenga
        from New Delhi, Delhi
        Sep 1, 2022
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        Address: Osmania University, Hyderabad

        Dated on 31.08.2022, I traveled in a metro bus with an ordinary pass so that as mentioned in the back of an ordinary pass they should have to collect only Rs.10 for the combination ticket but the Conductor asked for Rs.20 then I was questioned for the extra pay, he/she replied that fare has been raised and you have to pay that's it, I argued with her about the fare that before going to take extra fare you should have to mention it on the instruction of the ordinary pass and so so...
        My suggestion is that you either print it on the instructions page or take it as per the mentioned fare only
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          SAI SUMANTH TALLURI
          from New Delhi, Delhi
          Sep 1, 2022
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          I traveled from palvoncha to Hyderabad in 34341 service Rajasthani in which ac is not maintained properly and driver is rude because of this my journey is of worst experience and not even able to sleep is this the service we are provided for paying that much price for this Rajasthani bus?
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            K
            Kapten
            from Hyderabad, Andhra Pradesh
            Aug 31, 2022
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            Address: Patancheru

            In some zones t 24 ticket was not valid we have to take a separate ticket event after taking t 24 ticket plz resolve this issue
            ... From patancheru to isnapur there is city bus but the t 24 ticket was not valid
            If this is the case then cancel the bus from patancheru to isnapur ...or make t24 ticket valid
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              N
              from Hyderabad, Telangana
              Aug 30, 2022
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              Depot miyapur
              From KODAD to mgbs rajadhani bus TNA10616 DT30.08.2022 651RR 1561 PSGR TKT BUS REGT NO TS08Z0273.,
              Bus lights not switched off during daytime .. no caretaker observed and no action taken inspite of informed to car taker and bus driver .. not bothering about public property buses ...
              kindly take action on this bus driver and mainly bus care taker Rude behaviour ..
              TSRTC Passenger
              +3 photos
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                N
                from Hyderabad, Telangana
                Aug 30, 2022
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                Myself Vijay prakash .. had regular journeys with TSRTC.. on 29.08.2022 had journey from mgbs to Suryapet on Rajadhani bus service ticket no 00019333 Dt29.08.2022 8:32am
                Service no 2872 ticket fare 320 but I have given 500/- due to non availability bus driver has not returned balance amount Rs180/- marked on return of ticket and I forgotten to take balance amount at time of drop .. i request concerned offical to return my balance amount . Proof of ticket attached for reference
                Regards
                Vijay prakash
                Passenger
                Regards
                +2 photos
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Sep 05, 2022
                Updated by [email protected]
                Thank you TSRTC ... I RETURNED MY RS180... AS PER COMPLIANT, Money was returned by another tsrtc bus driver .. he is so polite helpful ..and he showed that tstrc employee is very prompt and honesty in serving his duties .. once again I thank TSRTC MD SIR . And TSRTC employees ...

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                  N
                  from Hyderabad, Telangana
                  Aug 30, 2022
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                  Depot miyapur
                  From KODAD to mgbs rajadhani bus TNA10616 DT30.08.2022 651RR 1561 PSGR TKT FARE 410 BUS REGT NO TS08Z0273. Omplaint regarding care taker on this bus . Very rude behaviour
                  Not able to answer properly behaving worng with passengers, when we asked for water service ..he first refused and behaving rudely and given very hot water bottles which was kept outside AC .that kept with driver .
                  We are not bothered about water service but compliant is regarding his rude behavioir, kindly take action on this bus care taker .
                  Regards
                  TSRTC Passenger
                  +1 photos
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                    G
                    Ganesh Vinny
                    Aug 30, 2022
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                    Address: Laxmi Nagar piller no:58

                    Hi RTC Management

                    Today I faced one bad experience with an RTC Bus driver who had such rude driving skills that he had an accident with one family bike. Unfortunately, the family was alive but bike rider lose a leg in accident and the driver also return use abused words, and slap the rider again he left the road same rash driving
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                      S
                      from Hyderabad, Telangana
                      Aug 30, 2022
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                      RTC bus no. AP28Z 1906 was driving rashly near masab tank flyover
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                        Pasupuleti bindhu
                        from Hyderabad, Andhra Pradesh
                        Aug 30, 2022
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                        Address: Abids, Hyderabad

                        216 koti to లింగంపల్లి buses didn't stop today at 7:45 i was in the bus stop waiting with my child...two buses just running one behind the other..didn't bother to stop in the bus stop. And there are very few buses as some times if v are getting delay we are waiting 20-30 min for a bus in shaikpet at 3:00 to 3:40 sometimes.
                        Kindly look into the issue.
                        Regards
                        Citizen of Hyderabad Telangana
                        P.bindhu
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                          S
                          Shaik Zulfiquar Ali
                          Aug 29, 2022
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                          Rash driving near St Michael School Old Alwal. Even after seeing a vehicle ahead driver is proceeding with his vehicle instead of stopping. On asking he conveys what should I do. This happened today (29 Aug 2022) at 1520 Hrs approximately. Would like your kind intervention in this regards please. Attached photo of the Bus.
                          +1 photos
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                            K
                            koteswararao bobba
                            Aug 29, 2022
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                            I am traveling from Narapalli to Secendrabad on 29 Aug.
                            I am given rs 30 in that one is rs 20 note he was taken
                            After 5 mints he is coming back and said another passenger not taken give another note.
                            I am asking what is worng in that note.
                            He said ask to that passenger.
                            Iam currently tell I am not explain another passenger.
                            Any defect in this note you tell me I am changing.
                            He is anteling languege.
                            Coundatar no is 206568
                            Bus no AP21Z 0312
                            Depo Chengicherla
                            One more thing your condectrs refused rs 10 coins also.
                            Regards
                            B.Koteshwar Rao
                            [protected]
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              S
                              suresh kumar Gajavelly
                              Aug 28, 2022
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                              Today I travelled from Chandanagar to Tivoli theatre (Secundrabad) ticket fare Rs. 35/-.When I asked conductor she said that Ra. 40/- after asking again she confirmed ticket Rs. 35/- but she took Rs. 40 and did not give Rs. 5 back to me also she did not write anything on it and she told me to wait for the change.

                              Before reach my destination I asked for the change Rs. 5 and she told that don't have change and all changes were completed before Chandanagar.

                              It is not matter of Rs. 5/- but cunductor should proper details when passenger asks and need to provide proper change before reaching to destination. Don't have change is not proper answer to passengers.

                              Please check and take proper action on it.

                              DRV:209008 CON: 214698
                              BUS: AP28Z2777 FX[protected]
                              WB-377766 MCNO:BHL35
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                S
                                srikanth sarjanaa
                                Aug 26, 2022
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                                I had to catch the bus at malaktpet, towards badang pet there is one bus TN-B17241, 203K, Midhani Depot . Driver has not stopped at the stop and he stopped at the middle of the busy road while getting into bus at malakpet. It is very dangerous road, he don't even have idea to stop at the bus stop. And when we reach badangpet he did not stop at badangpet gram panchayat, he dragged the bus for 1 more km, it is in the night 11 pm, how can I come back from there to my stop.
                                Please take action. And update the complaint status. If it won't resolve I would like to go to Twitter and appeal it to honorable MD TS RTC sajjanar IPS.
                                +1 photos
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                                  N
                                  narender ganji
                                  Aug 25, 2022
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                                  Bus number AP29Z0495
                                  BUS condition not fair
                                  Back shakupzars damaged
                                  Consumer all facing problem on back pain & wamting
                                  So please repair the ofter the shed
                                  Thanking you
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    A
                                    Ag80901610979
                                    from Vijayawada, Andhra Pradesh
                                    Aug 25, 2022
                                    Jan 28, 2023
                                    This thread was updated on Jan 28, 2023
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                                    Resolved

                                    Address: 5-80b, Near sai baba temple road,ganganamma temple, Nidamanuru, vijayawada

                                    My name is chandana y.v.p
                                    24/08/2022 i travelled in amaravati rajadhani bus t.no : 00038849 time (21:31:36) bus no: TS09Z7655 fare is 620/- but I gave 1020/- remaining amount was not taken due to emergency. Can you please kindly help me to refund my amount sir
                                    +2 photos
                                    Aug 25, 2022
                                    Complaint marked as Resolved 
                                    Call center helped with driver num and got cross check on ticket, amount and finally received my amount of 400
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Today i have booked hyd to wyra payment done but ticket and msg not show me and msg i didn't receive also

                                    Remaining amount not received - Comment #4085311 - Image #0
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                                      S
                                      shiva sudhith
                                      Aug 23, 2022
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                                      Dear RTC team.,

                                      Before Covid lockdown. we used have Busses from L.B.Nagar to Lingampally Via mehidipatnam, Gachobowli Dlf (300/216). But i hear there is no Bus route facility in this route.
                                      All the MNC's companies are been resumed. there are many employees in these routes. Could you please continue the bus facilty in this route. Whatever -Ordinary, Metro express, Deluxe Or A/c. we can afford.
                                      Thank you.
                                      Regards,
                                      Shiva
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                                        Nagababu_123
                                        from Eluru, Andhra Pradesh
                                        Aug 22, 2022
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                                        Address: Eluru, Andhra Pradesh
                                        Website: www.tsrtc.telangana.gov.in

                                        Dear Sir,
                                        I have booked a ticket from Eluru to Hyderabad(LB Nagar) on 21st August 2022, 22:30PM, Ticket Number is 68678749, Service number is 88675;
                                        Passenger Name:Nagababu, Contact No:[protected].

                                        I got reached to Eluru bus station by 22:00PM on 21st August 2022, waited up to 23:00PM at Eluru and enquired with Eluru Bus station enquiry executive he said bus will come in 15min, then again 30min, .. like this.

                                        waited up to 23:45PM midnight at bus station and Called to Customer care, then Customer care executive has told me that Bus was cancelled due to technical issues.

                                        Is it correct? I am asking you, if you do not able to operate bus from Eluru to Hyderabad then you can keep calm, we can book other bus. that to you people has not given any prior intimation before departure of journey.

                                        The same thing will happens to your beloved family... then what is your reaction i am asking??

                                        The reason why i am filing complaint here is, it should not repeat to any passenger in future from you, and that mid night i have struggled so much, if it is happened to a female passenger? how hectic it is??

                                        How irresponsible you have showed here??
                                        Really i am not going to book a TSRTC tickets in future and from large family relations also.

                                        Really shame on you,
                                        Finally i got connection with TSRTC ASSt. Manager Traffic CI, his number [protected]. he has arranged bus from Kalaparru tollgate to Vijayawada, that Mid night i have reached Kalaparru toll gate with my huge luggage with help of my beloved brother.

                                        after that, that bus driver has behaved very rudely, bus number is TS 08 Z 0253, that driver has spoken very too much, he has showed too much frustration on me.

                                        This is about TSRTC.

                                        Lastly i am requesting you people is, treat passengers as humans, passengers are not animals.

                                        Thanking You.
                                        Regards,
                                        Nagababu-[protected].
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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