Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I was travelling from Warangal to hyd today. I need to catch a bus at Hanamkonda Bus station. So was stepping into an express bus which is going from Warangal to Nizamabad via Hanamkonda.
Time :6:30pm approximately

When Driver asked me where I was going I told Hanamkonda. He shouted at me harshly by saying No No Not Hanamkonda, Get down.

This is not the way a passenger should be treated

I boarded another bus next to it.

Money has been deducted from my account but ticket is not generated while booking on date 29th July 2022 12:18pm IST
Money has been debited from my account but ticket is not generated payment is made via slice card
The total amount debited is 1630
Please kindly check it and refund my money back.


Ebs payment id :[protected]
Payment amount : 386.00 inr
Customer name : guest tsrtc
Customer email : akhil.[protected]@gmail.com

Hello,
I had booked super luxury bus from JBS to MNCL.
Date 03082022
Service number - 8097
I wanted to complaint about Worst timing
First of all the bus came late and it was supposed to start at 13.15 as per your booking portal and the same started around 2pm from jbs.
As per your portal it should start by 13:15 and it should reach by 17:50 the travel time which was showing in your portal was 4hrs 50 mins.
But it is late by more than 2hrs now.

My issue here is please don't miss guide Customer with wrong time,
If you cannot reach the destination in time then why you people post journey time.
Better mention it as 7 or 8 hrs instead of 5hrs people will take a decision whether to travel in TSRTS or not.
Worst timing and you people must not this if super luxury bus is stopping at each and every stop then what is the use of booking super luxury bus with paying extra amount,

What is the different between a normal bus and super luxury bus.
Ticket price is more for super luxury but travel time is same and they stop at each and every small stops

Worst timing.

Dear Sir/Madam,
We are students who travel from Medak to Medchal daily, by TSRTC bus, to reach college.People working at the bus station says that there will be a bus for every 30 mins from Medak to Secunderabad.Morning at 7:00 am bus comes on time.But evening it doesn't even come for hours.We are facing a lot of problems due to delay of buses.We even wait from 3:10 pm to 4:20 pm, but no bus comes inbetween the mentioned time.One bus will come at 4:20 but not always.Even we will wait from 4:20 pm to 5:00 pm sometimes.But no buses will come inbetween.You people says that there will be a bus for every 30 mins.But we never saw buses following those timings in evening.We people doesn't even have a place to sit at the bus stop(opposite to Medchal bus depo).We wait there standing for hours in the sun and rain.Sometimes by standing for hour and more, we feel like we may fall unconcious soon.If you think that the reason for late is traffic, then that's silly.We will see 10-15 TSRTC buses passing from us which are going to KAMA REDDY, ARMOOR and so on.These buses are very frequent and exactly on time.Medak buses are very very rare.Please do something regarding this.You people are taking huge amount for tickets but can't even send buses on time.You need to do something with those drivers.I guess it's their fault.Increase the number of buses or deal with those drivers but please do something.Not only the buses, even your conductors are as rare as your buses in our route. There will be no conductor, driver will collect tickets while driving.How do you think it will be safe for us? No words! Even now I got into the bus by waiting for a long time(tired and frustrated) and writing this complaint, sitting in your untimely, irregular and conductorless bus.

Please let the buses come on time.What is the worth of paying so much money when the buses are not on time? I hope you will do something and make our journey easier.
Thank you.

The driver is riding bus very rashly, and also there is no proper co-operation between the conductor, they are using vulger launguage, worst co-operation,
Driver code : 214503
Conductor code : 209961
Bus number : AP28 Z 0861
QN50211574
KUSHAIGUDA DEPOT

I get in the bus at masab tank .the conductor gave me the ticket from lakdikapool to vengal rao and took extra charges and i asked the #### conductor about it he shouted at me . I know the govt don't gave a ### about, thats why these conductor are fooling the passengers .
date 01/08/22 time : 17:25 TNA80322
conductor id : 176802

Sir/Madam
A old lady is traveling with a gas cylinder which leaking, which very dangerous to the other passenger, counductor and driver shab identified her and the LPG Cylinder and they immediately restricted her and the LPG cylinder in stop I.e pargi, but she denied get down from the bus... I request TSRTC plz check the goods before boarding the bus for the safe travel of public.
Bus route :- Hyderabad to Yadgir

Today morning time: 10:33:49 I took the bus(TS[protected] from Nagole to JBS but I step down in chilkalguda X Road But I didn't take the money of my ticket that is rupees 440/- bus fair is 60/- I gave 500/- . Now I can send the ticket vedio i[censored] needed

Please I need my money I have nothing with me right now to go back

My phone pay number [protected]

I Boarded at Hanmakonda Busstand to Uppal X Roads, and nearing Jangoan the bus tyre is Punctured and the Driver Refused to Return the Money accordingly, but Said he will Adjust in the Buses Travelling that Route. Nearly waited for 45 MIns and had to Take a Cab to Reach uppal, Hyderabad, the Cab Costed Rs 800/-, I am put to a loss of Rs 800,

The Bus Number is TS03Z0402, The Purchase Time of Ticket at Hanmakonda is 16:52. Ticket NO. TNA31411 DT. 30.07.2022

Looking forward for Refund of the Fare of Rs 720/- on Pro Rata Basis Atleast if not FUll Refund.

Sir, I trevelled from manuguru to hyderabad, during the travel I kept my trolly bag in luggage compartment which is located in the back side of the bus, by that time I reached the hyderabad, I haven't found my trolly bag, it got stolen, it has valuables, please do the needful.

Today, I've been travelling from Hyderabad to Udgir via T.S.R.T.C. bus. And, light inside the bus is switching off and on automatically.

We need a morning bus from ramayampet to medak at 8am, their is huge crowd among the bus which is carried from siddipet to medak
Which touches ramayampet, we are asking a separate bus from ramayampet to medak or siddipet to medak, crowd is increasing day by day, this is 2022 hope so this information which I plotted will be remains in your minds, thank you

Most of 222 buses are not stopping at the stops and buses coming 1hour gap for each bus so many employees are suffering in Busstop to stand up to 1 or 2 hours for bus. Please I'm requesting you all please provide 2 or 3 extra buses in between 6pm to 7pm. 10H buses are so many that maximum buses are coming empty where 222 are 1 bus for hour that also full if that bus not stop at busstop we have to stand till extra 1.30hr it's not good for neglency please provide some of more buses of 222 so it be grateful to us .

Bus no :ts 19t 9369 manchriial depo on 28/07/22
my frend pick the bus at peddapally basanthnagar toll gate but conductor not accepting for enter in to the bus he said no halting

Dear Sir,
I have travelled yesterday dated 26th july 22 from Uppal to Hanamkonda in Rajdhani AC Bus bearing No. AP29 z 3318, here in this bus AC is not working at all. Have informed to Driver, he was simply telling will come will come just wait, 1 hr gone, after that so many people has raise the voice than driver came n open the roof window and open the main gate. It was going on still, than we have called to below no. which is given by the driver.[protected], he lift the call after that driver spoken with him. Don't know what he discussed with him. My point when we are paying 360 than why should not we will get the benefit of AC, if AC is not working than why Bus came from Depot. I don't know how many days before this is going on. How u people making fun with general public. People will raise the voice and after that they will keep quite. Hope is this is going on before also. My request plz take the request and do necessary action n correction so that next time other passenger should not be in trouble after paying this much amount. Plz

* plz check the photo from uppal to hanamkonda main door is open..

Roof window also open, as rain came so they close the window.

With regards
Ajit kumar
Cell no. [protected]

I boarded this bus 555 with license plate AP 29 Z 3029 and the conductor is talking rash and didn't accept my bus pass as it's eligible and I have to depart at Batasingaram and have boarded in kothapet the timings was at roughly 3:40 in kothapet please take this complaint seriously cause many choutupall and pochampally conductors are talking in harse language and has to take action on em on datejuly 27th

I have booked two tickets from banglore to Hyderabad on 19th through Google pay by paying rs.2560. Due time delay amount got deducted from my account but the tickets were not booked. Hence I have rebooked again the same seats by paying same amount.
Please help by refunding my amount

I took ticket from Gandimaisama to ESI but due to silly issue (ticket roll is not working) they have stopped and asked to get into other bus
When we took other bus they are also again charging the ticket

Yesterday morning Me and my family travelled from Karimnagar to JBS sation the ticket charge was 840rupees. Today we returned from same JBS sation to karimnagar but the ticket charges are 870 rupees.
Its was 30 rupees difference.
So, please register my complaint and respond to me.

Hi I want to advice RTC that fares are too much to travel in Hyderabad City and also in the district buses like deluxe and super luxury Rajadhani all bus fares are increased too much from may to July for my town fare was increased more than 200 rupees.
I request RTC to lower the fares as public cannot be able to travel with this fare