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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025
Complaints 2388
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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 32

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B
Bhandavi M
Jul 2, 2022
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Address: AAO at AG office, Hyderabad

Bus No: AP29Z 3966, from Hyderabad to Kurnool, started around 07:10 Am from MGBS on date July 2nd, collecting Express fare, but stopped even near Janampet, Shadnagar too.. It is supposed to take by-pass route not going through the Shadnagar town. He clearly said the bus goes through by-pass but still to accommodate more passengers took different route. How can you justify the driver's act of overpassing the rules? What if they have ulterior motives to take such routes ? We can provide pictures as proof that the bus took different route.
Hope you do the needful action.
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    M
    Manvimedia
    from HYDERABAD, Andhra Pradesh
    Jul 1, 2022
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    Address: 4th floor Sri Sarani Homes, Singareni Officers Colony, Songareni Chowrasta, Opp SBI Atm, saroor nagae

    Hi
    I am travelling from Hyderabad to Vijayawada by TSRTC operating Garuda Plus Bus, i got in to bus at LB Nagar at 09.18 am, for 269 Kms charge is Rs 700/-, but Maintanance is wrost, behavior of bus attendant is rude, when i ask the driver for journey time he said 6 hrs, driver stopping bus in all most all stops line an ordinary bus.
    Now my question is
    Why we prefer these kind of expensive buses, for saving our journey time and reach our destinations hassle free, we expect a good behavior from TSRTC staff,
    But in return we are getting quite against to our expectations.
    Are Govt of Telangana operating buses for public service or doing business for making money? I requst the officials have to make a through investigation about the issue and implement useful guidelines to make TSRTC the best public service carrier
    I am here with giving travel details
    BHEl - VIJAYAWADA
    TNo: 00006439
    DRV: 235902
    BUS: TS07Z 4075
    FX: 07760621
    WB: 370239
    MCNO: BHL 43
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      V
      vamsi kedarisetti
      Jun 30, 2022
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      Address: Hyderabd

      Respected Sir, I am K.Vamsi Chandra Sekhar, General Manager Land Acquisition, Hyderabad. Aged about 43 years. sincle last 3 months am travelling by bus to my office and i observed one thing somany passengers were not wearing mast mainly in the city buses even conductor and Driver also not wearing mask. yesterday I asked the crew and why you are not wearing mask in this pandemic situation there is a very negligent reply from them. Kindly advice your drivers and conductors to maintain mask and give instructions to the passenger like (No-Mask, No-Entry in the Bus) so that to avoid covid-19 deaths and save the passengers lives.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        W
        WIPER GAMING
        Jun 30, 2022
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        Address: Balaji nagar, kolaforum bus stop. Secunderabad

        No bus is arriving at the bus stop at proper time. It is very difficult to students who are going to lothukunta.
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          K
          koundinya sharma
          Jun 28, 2022
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          Address: Begumpet hyderabad

          I have travelled from shamlal building to bharath nagar

          But i have received ticked from policeline to mosapet

          It's not about only fair always
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            R
            Rohan Ganachari
            Jun 28, 2022
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            The bus number AP 11 Z 6929 crashed into my side mirror on purpose
            Before that he was going honking behind me for no reason even after knowing that i have no place to move
            And when i moved he tried hit my car before the signal
            After the signal went green he hit my side mirror even after honking a lot
            He even used abusive words when i tried to stop him
            This happened near maithravanam signal
            +1 photos
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              D
              divya arutla
              Jun 27, 2022
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              There is no bus from rtc x roads to uppal in between 8 to 8:45 in the morning. Students and employees here are suffering due to the lack of public transportation. Kindly look into the issue.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                M
                Mary Angelina
                from Hyderabad, Telangana
                Jun 27, 2022
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                I got in 113k/l bus in serilingampally at 7:5 am and bus number is 6107, showed the bus pass to the lady conductor and after that it slipped from my hand, got down at SR Nagar at 7:45 am, metro bus pass, kindly please do the needful.
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  P
                  Pavan64
                  Jun 26, 2022
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                  Cargo irresponsible

                  Address: Guntur

                  They are not receiveing time to time parcel today morning 5am reached bus guntur but they doesn't received a parcel because they closed the courior centre so driver doesn't giving parcel...
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                  S
                  Saitejapolaveni
                  from Hyderabad, Telangana
                  Jun 26, 2022
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                  Dear sir/madam.. i travelled in 19M bus from kukatpally to punjagutta x road on 25th june 2022 at 5:11pm and I lost my purse in that bus it contains 11k cash, my aadhar card, atm card, pan card and some important papers.. it is a ladies purse of white color so please help me to find my purse..
                  Name: p swarnalatha
                  Bus no: Ap28z1205
                  Drv : 237820
                  +1 photos
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                    K
                    Kommareddy venkata Surya PRAKASH
                    from Mumbai, Maharashtra
                    Jun 26, 2022
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                    I am a regular traveler from shad nagar to hyd ..in evening while returning from office i need to step in the bus on by pass road at shadnagar yummy hotel but express buses running from Raichur to hyd they are not stopping the buses at shadnagar bypass even though there are lot of people step in bus at shadnagar by pass yummy hotel signal..buses are not stopping..and other buses charges the fare from jadcberla which is 1 hour before my shadnagar stop..y we should pay the bus fare from jadcherla when I am stepping at shadnagar..which is not necessary..kindly justify for charging the bus fare from jadcherla instead of from shadnagar
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      K
                      Kommareddy venkata Surya PRAKASH
                      from Mumbai, Maharashtra
                      Jun 26, 2022
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                      Dear sir/Madam,

                      I am very happy for running delux buses from thorrur to jagathgiri Gutta and from jagathgiri Gutta to thorrur buses recently..but these buses are running without conductor..drivers are issuing the tickets while running the bus..it is looking danger to travel in these buses ..even though the charge is more we are stepping into these bus for early arrival ..and they are charging thorrur bus fare for velishala..which is not fare .y we should pay extra fare for which we won't travel ..because I am stepping down at velishala..y should I pay the fare upto thorrur.which is not necessary at all..and i request you to run busses with conductor which will be helpfull in having a safe journey
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        J
                        Jyothi Tadepalli
                        Jun 25, 2022
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                        The Hyderabad - Bengaluru service 6022 service was supposed to reach JBS by 17.05 on 25th. It came at 6.54 and then the bus was extremely dirty! I used to prefer travelling by tsrtc since it is government service and can be rest assured. But I hate today that one. Should prefer private service since at least there will be an assuring. I request you to compensate me the 2 hours I lost in waiting and taking the stress of delay.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          N
                          Nandhu Adharsh
                          Jun 24, 2022
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                          Please provide busses on secendrabad to medchal route there are only few busses at evening time there are many college students and office staffs are waiting for bus
                          There are many busses koti to patancheru 218
                          Please provide us busses in medchal route
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            V
                            Varshavi
                            Jun 24, 2022
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                            We purchased ticket for delux bus to hanamkonda from uppal bus No.AP36 Z 126 at 8.19 am Ticket No.TNA 32252 on 24.06.22. We had to wait in the bus for 41 minutes But the started at 9 am. The driver/conductor never informs when the bus starts, he was waiting still the bus gets fully occupied. If he informs the passenger about probable time of departure before issuing ticket, the passenger may explore for other options instead of sitting in the bus for 40 minutes. Instruct drivers to tell passengers to inform the passengers the probable time of departure.

                            I dont have much time to spend in Hanamkonda, as I am rushing back to Pune tomorrow.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              M
                              Man_b
                              Jun 24, 2022
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                              I saw a bus with number AP11Z6747 going via St Ann's school secunderabad near sangeeth theatre dated 24/06/2022 in the morning around 8.30 am.

                              It was school time and all the school children were in a hurry to go to school on time and this tsrtc bus driver was driving rashly and not at all stopping nor slowing down the bus at the school gate.

                              And when a van with school children was taking a u turn near the school the bus driver was about to dash the school van and when the van guy asked him to wait a second the tsrtc bus driver was about to dash the van and he got down from the bus and was about to beat the van guy and he took his van keys and created a mess in the school time, creating public violence.

                              So i request the Authorities to find the bus driver who was driving that bus on that day at the time mentioned and take a severe and strict action against him asap and if possible suspend him from his duties, so that he would not repeat the mistake again.
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                A
                                Abid203
                                from Hyderabad, Telangana
                                Jun 24, 2022
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                                This Rajdhani Bus service is Air Condition Service
                                Travelling from Hyderabad to Nandigama

                                Bus Details:
                                TS 08Z 0253 (HCU depot)
                                Bus: 253
                                Driver: 220441

                                Ticket No. 00018612
                                This bus service is with air conditioning but the Air conditioning is not working
                                We are facing much trouble due to sealed windows
                                TSTRC must check and ensure the efficiency of Air conditioning if every bus that is given for Public service
                                I kindly request the authorities to refund the amount as per NON-AC services and provide us a compensation of ₹10, 000/- for trouble taken
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  M
                                  Mandy mandy
                                  Jun 23, 2022
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                                  Address: Koti

                                  All routes buses are too less e.g., 113, 277, 127, 222 it's making public suffer alot to travel office and home
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  Please resolve issue As soon as possible to make middle class to survive
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                                    C
                                    caie
                                    Jun 23, 2022
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                                    Dear sir,
                                    As i am residing near to phase 5 kphb colony. I am working women. The people here staying near to phase 5. Bus stop is available but no buses from this root(phase 5). We have Rosary school also at the bus stop. But we are facing lot of problems as buses not go from the phase 5 root to towards 4th phase. From road no 1 auto drivers are demanding a lot of money to drop. Evening also after my office hours 6:20 pm to 7:30 pm no phase 4 buses i find. Requesting you to please provide buses to phase 5 also many people travel issue faced by many people. Previously buses use to come and go. But suddenly stopped. But bus stop not even removed still many years happening. All the phase 4 buses are limited and those buses will divert to forum Mall. But many people need transport from dmart also near to phase 5, KPHB colony. Autos fare is more. Please notify that buses move as previous root only. I humbly request you to kindly add buses to phase 5, kphb colony and run at previous bus roots only. Rosary school bus stop at phase 5 kphb colony. As bus stop shead is there and necessary for school students also as schools started.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Jun 23, 2022
                                    Updated by caie                                     Dear sir,
                                    As i am residing near to phase 5 kphb colony. I am working women. The people here staying near to phase 5. Bus stop is available but no buses from this root(phase 5). We have Rosary school also at the bus stop. But we are facing lot of problems as buses not go from the phase 5 root to towards 4th phase. From road no 1 auto drivers are demanding a lot of money to drop. Evening also after my office hours 6:20 pm to 7:30 pm no phase 4 buses i find. Requesting you to please provide buses to phase 5 also many people travel issue faced by many people. Previously buses use to come and go. But suddenly stopped. But bus stop not even removed still many years happening. All the phase 4 buses are limited and those buses will divert to forum Mall. But many people need transport from dmart also near to phase 5, KPHB colony. Autos fare is more. Please notify that buses move as previous root only. I humbly request you to kindly add buses to phase 5, kphb colony and run at previous bus roots only. Rosary school bus stop at phase 5 kphb colony. As bus stop shead is there and necessary for school students also as schools started.
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                                      M
                                      MeghanaRK
                                      Jun 23, 2022
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                                      Bus number “TNA70727” (16A). [date & time :- 23/06/2022 ; 12:50]
                                      Drivers behaviour is not good. He did not wait for the passengers to get into/down the bus. There is no control over his language. He is shouting on almost every passenger.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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