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The Emart Complaints & Reviews

www.the-emart.in
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Updated: Jan 4, 2021
Complaints 193
Resolved
4
Unresolved
189
Bad 😕 It seems that The Emart has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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The Emart reviews & complaints page 2

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M
manjunath bh
from Kanchipuram, Tamil Nadu
Nov 2, 2016
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Address: 560079
Website: THE EMART

I hv booked Nokia 105 dual sim but I got Oly single sim basic phone But still it's not getting on . Wat d heck it was, I want immediate refund otherwise wl go to consumer Court
+1 photos
The Emart customer support has been notified about the posted complaint.
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    V
    Vasudeo Borole
    from Aizawl, Mizoram
    Nov 2, 2016
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    Address: Jalgaon, Maharashtra, 425003
    Website: www.the-emart.in

    We have received mobile but it is fake & useless & received also mismatch in order is Nokia 1100 & receipt is 1110. So request to you refund our money & pickup return the same parcel which is delivered.
    our order ID :- [protected]
    Shipment ID :[protected]
    +1 photos
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      K
      kumar manoj sah
      from Delhi, Delhi
      Nov 1, 2016
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      Address: Jhajjar, Haryana, 124507
      Website: THE-EMART

      Dear sir,
      Please find the attach received phone,
      i have order samsung guru e1200, but received nokia 1208,
      please replace my correct order.
      +1 photos
      The Emart customer support has been notified about the posted complaint.
      Nov 01, 2016
      Updated by kumar manoj sah       Dear sir,
      Please find the attach received phone,
      i have order samsung guru e1200, but received nokia 1208,
      please replace my correct ordeDear Sir,

      This is inform I have purchase Samsung Guru E1200 Mobile, But Received Nokia 1208, I m inform but no replay no Action in your side,

      My Order No. :- [protected]
      Order Dt.[protected],
      r.
      View replies
      Dear sir,
      Please find the attach received phone,
      i have order A SONY POWER BANK but received OLD POWER BANK.please replace my correct ordeDear


      I m inform but no replay no Action in your side,

      My Order No. :- [protected]

      Order Dt.[protected],
      Reply
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        R
        Ratikanta Jena
        from Bargarh, Odisha
        Oct 31, 2016
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        Address: Sundargarh, Odisha, 769015
        Website: The emart.in

        Today on 31.10.16 I have purchased a Philips power bank with a free ear card but it is not working . and the ear card is a faltu . do not purchase like this product..
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          B
          Balwinder kumar das
          from Chandigarh, Chandigarh
          Oct 31, 2016
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          Address: Jalandhar, Punjab, 51433000471290
          Website: IP Address: 169.149.153.217

          Product is duplicate and fake mobile, it is not working and charger is dead. so please sir give money back,
          order no-[protected]
          +1 photos
          View replies
          I booked nokia 105 but got some damaged mobile of china even the charger is just a dummy or fake .. Order Id :[protected] ...NAME: Rahul kumar Singh The-Emart: Fraud company please avoid buying products
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            S
            sibashankar dakua
            Oct 30, 2016
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            Address: 400080
            Website: [email protected]

            I have ordered power bank earphone free with dat of huawei and thg is earphone was China not org and power bank was not chargeing properly.
            I think I was fooled so plsss do thg complaint and replace it as soon as possible warna police complaint karunga bc I have high authority ok plss do it give me org power bank dat shud b charge and org earphone of huawei.
            +2 photos
            The Emart customer support has been notified about the posted complaint.
            Oct 24, 2016
            Narendra Nikam's response             Return my mony
            Oct 30, 2016
            Updated by sibashankar dakua             I have ordered a power bank free earphone of huawei
            Buy power bank not charging and earphone is duplicate China mail bc
            Oct 30, 2016
            Updated by sibashankar dakua             Pls do the complaint on priority basis otherwise complaint kar dunga bc
            I have high authority so plss do the same

            View replies
            The emart comany fake order deliverd in sony power bank an not in work product an 15 daya no responce in comny.An my comlent 3 bar ho chuki he.Mene abb cunsumer form camlaint agins the emart comny.Order no.[protected]
            Reply
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              R
              Ramanuj sharama
              from Vapi, Gujarat
              Oct 30, 2016
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              Address: 396230

              Product is hanging few mints surcharging display is blank
              The Emart customer support has been notified about the posted complaint.
              Oct 30, 2016
              Updated by Ramanuj sharama               Product is hanging few mints surcharging display is blank
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                V
                Vishwajeet kr
                from Jamshedpur, Jharkhand
                Oct 29, 2016
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                Address: 713212
                Website: the e mart

                I order the phone nokia 105 but the phone is not that. So please send me the right phone. Your site is not good to buy any type of production. So please took a positive move. Please send me the right phone. The complaints is about the phone that you send wrong. First time i ordered something from the other sites. Also it does not work right. Please do it fast to send me the phone
                The Emart customer support has been notified about the posted complaint.
                View replies
                Sir i have ordered nokia 105 but received nokia 1600 in poor cpndition
                Order no [protected]
                I want my money back
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                  N
                  Nanchu123
                  from Guntur, Andhra Pradesh
                  Nov 1, 2016
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                  Address: Guntur, Andhra Pradesh, 522004
                  Website: The Emart.com

                  I was booked Nokia 1600 mobile at Rs.1299 on 20.10.2016 with COD option from The Emart website.. But I received 2 mobiles i.e. Nokia model 1110i (which were not show in the picture when i was booked). Out of that 2 mobiles, 1 mobile is not in working condition and issue was brought in the sellers site and requested for returns and fill precribed form in online. But still no reply since 26.10.2016 from the seller or selling website.
                  +1 photos
                  The Emart customer support has been notified about the posted complaint.
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                    M
                    Madhuman
                    Oct 28, 2016
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                    Address: North 24 Parganas, West Bengal, 700130
                    Website: www.the-emart.in

                    The MI power bank us just 1000 mAh, they told it is 10000 mAh. The earphone also another dilvaryed wrong so I can not happy .so replaced my power bank and earphone.
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                      A
                      asvni yadav
                      Oct 28, 2016
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                      Address: Indore, Madhya Pradesh, 452010
                      Website: www.the e mart. in

                      I have purchase Samsung power bank but it's not working so please return my amount.
                      +1 photos
                      Oct 28, 2016
                      Updated by asvni yadav                       The Emart — Damage product

                      1 Review
                      As asvni yadav on Oct 28, 2016
                      Mark as Resolved
                      Order ID: [protected]

                      I have purchase Samsung power bank but it's not working so please return my amount.
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                        T
                        T Lakshman
                        from Delhi, Delhi
                        Oct 27, 2016
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                        Address: Kurnool, Andhra Pradesh, 518004
                        Website: THE EMART

                        This product is not working.you may collect soon. this is not a philips product as it is china product when the charge the power bank heating its is danger. please give return my money. my mobile NO:[protected]

                        NOTE: IF YOU NOT RETURN MY MONEY I WILL GO CONSUMER COURT.
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                          P
                          Pradyumna Ray
                          Oct 26, 2016
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                          Address: 560103
                          Website: www.the-emart.in

                          I ordered a Philips Power Bank with below details from EMART.
                          Order Id : [protected]
                          Product Name : Philips Power Bank(25000MAH)
                          Product Code : P25000

                          The product which got delivered is a fake product and it doesn't even last for 1 time charge also.

                          I have mailed them in [protected]@gmail.com with the details and they have replied stating the salesperson will collect the product in next 24 hrs but it has been a week and there is no response from anybody.

                          I have checked with few of my friends that EMART delivers all fake products. Request you to take immediate action on them otherwise they will keep on cheating customers like this.
                          The Emart customer support has been notified about the posted complaint.
                          Nov 11, 2016
                          Updated by Pradyumna Ray                           Could you please provide an update on my complaint.. still those ppl didnt get back to me.
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                            G
                            Gopi kevadiya
                            from Bhavnagar, Gujarat
                            Oct 25, 2016
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                            Address: Bhavnagar, Gujarat, 364001

                            I ordered a nokia 105 dual sim but i received nokia 1280 instead of nokia 105. So i filed complaint about issue when i received the product. But there is no reply from you even today after a month.
                            I want my money back or replace the product and reply as soon as you get this mail.
                            Otherwise i will file complaint against you in consumer care india.
                            The Emart customer support has been notified about the posted complaint.
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                              P
                              pehlajsingh
                              Oct 24, 2016
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                              Address: Jodhpur, Rajasthan, 342005
                              Website: the emart

                              Sir aap s hum n online nokia n73 book karya tha. Kal 23.10.2016 ko malgia tha. Lakan jab khol ki calya tu nai on hao rah. Pehlajsingh h 3/86. D. D nagar maduban hosing board basni jidhpur rajasthan pin code 342005.
                              +1 photos
                              Oct 24, 2016
                              Updated by pehlajsingh                               Nokia n73 bad phone
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                                R
                                ranjet kumar gupta
                                Oct 23, 2016
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                                Address: New Delhi, Delhi, 1136610530865

                                Mobile charger is damaged, and i ordered mobile Nokia 105, but i received Nokia 1280, so i wants to return this product.
                                +1 photos
                                Oct 23, 2016
                                Updated by ranjet kumar gupta                                 Mobile charger is damaged. And i ordered to nokia 105, but not delivered nokia 105 and i received Nokia 1280 so i wants to return this product ...
                                View replies
                                Unfortunately placed order...please accept my apology...THE-EMART - Order [protected]...this was my order I'd...and I am requesting you to cancel it...I recently placed order unfortunately. ...for any assistance contact me [protected]...
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                                  H
                                  Happy Harshendra
                                  from Vadodara, Gujarat
                                  Oct 22, 2016
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                                  Address: Vadodara, Gujarat, 390020
                                  Website: Emart

                                  I had ordered a bluetooth devide with a free power bank. Orderno:- [protected]

                                  The bluetooth device i recieved is not working. Neither the customer care number is on. Where do i contact for this?
                                  I am waiting for the companys reply or i wiilingly will have to take legal action in condimer forum for this.

                                  Please be fast for your safety. Thankyou

                                  Harshendra
                                  [protected]
                                  [protected]@gmail.com
                                  The Emart customer support has been notified about the posted complaint.
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                                    M
                                    Manu Mourya
                                    Oct 22, 2016
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                                    Address: 421003

                                    The power bank not working when I am canected with handset only when we can't charger the led light are working... The earphone also another dilvaryed wrong so I can not happy .so replaced my power bank and earphone
                                    +1 photos
                                    Oct 22, 2016
                                    Updated by Manu Mourya                                     Replaced my power bank 10400mAh with free earphome
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                                      D
                                      deena1
                                      from Chennai, Tamil Nadu
                                      Oct 22, 2016
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                                      Address: 600040
                                      Website: E Mart

                                      I have lodged complaint in K4 Anna Nagar Police station on E- Mart, I have ordered 105 Nokia Mobile dual sim, order No. [protected] but i received duplicate mobile with charger and battery, the product is wrong, I have complaint to the E Mart and also review the costumer satisfaction is not good, Hence I lodged a complaint in K-4 Anna nagar P.S CSR No- 782/2016 dated. 22.10.2016
                                      The Emart customer support has been notified about the posted complaint.
                                      View replies
                                      Hi,
                                      Yesterday I have received a power bank of Mi (25000mAh) and a head phone against order no - [protected] (Order date -13.10.2016
                                      But which is the defective one.
                                      So my earnest request kindly refund my money and take back the materials as early as possible.
                                      Thanks & Regards,
                                      Surajit Sengupta
                                      P:- [protected] / [protected]
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                                        I
                                        Imran Iim
                                        from Ahmedabad, Gujarat
                                        Oct 21, 2016
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                                        Address: 380001
                                        Website: THE-EMART

                                        Sir me ne nokia 105 Order kiya tha bt aapke yahase 1280nokia dilewry kardiya he to Aap plz ritoun dilewry le le. Order ID namber [protected]. AWB[protected]. Sir Ye to THE-EMART ne chiting kiya he Order mobile 105 kiya tha Order THE-EMART ne 1280nokia dilewry kardiya he
                                        +1 photos
                                        Oct 21, 2016
                                        Updated by Imran Iim                                         Sir me ne nokia 105 Order kiya tha bt aapke yahase 1280nokia dilewry kardiya he to Aap plz ritoun dilewry le le
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