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The Emart Complaints & Reviews

www.the-emart.in
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Updated: Jan 4, 2021
Complaints 193
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189
Bad 😕 It seems that The Emart has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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P
Punsal
from Ahmedabad, Gujarat
Sep 30, 2016
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Address: 380009
Website: Emart

Date of Incident-30th September 2016
Received damage Power Bank and Old Power with Damage Condition
Model-Sony 25000 Mah Power Bank
Order No-[protected]

I want to return the Product. Please take action as soon as possible.
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    R
    Ravilla Sridhar
    from Delhi, Delhi
    Oct 6, 2016
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    Address: 517501

    Sir,
    We have booked 1 no. Mobile nokia n105 dual sim model through the e-mart. But the e - mart authorities have sent 1 no. Mobile of nokia n 105 with single sim instead of dual sim. I have made a complaint to the e-mart authorities immediately.in response, the e-mart authorities have sent a mail after 5days stating that their representative will come and collect the piece for replacement. Even after lapse of10 days period no body has come to me and collect the mobile.

    The details of the purchase are as follows:

    Order id:* [protected]
    Date added:* 19/09/2016
    Received on[protected]
    My mobile no [protected]
    Product code n105

    Therefore i request you to look into the matter and take necessary action for replacement of the mobile immediately.

    With regards
    R. Sridhar.
    The Emart customer support has been notified about the posted complaint.
    Oct 06, 2016
    Updated by Ravilla Sridhar     edited complain
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      J
      jindesk4
      from Mumbai, Maharashtra
      Sep 30, 2016
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      Address: Mumbai City, Maharashtra, 400004
      Website: the-emart.com

      Nokia N 73 mobile is defective i want to return back to e mart
      order no [protected]
      +1 photos
      Sep 25, 2016
      Vikas kittu sharma's response       The product is broken not able to work.
      Resolve it fast.
      View replies
      The product was broken and not being able to work.
      Reply
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        C
        Chidamc
        from Bengaluru, Karnataka
        Sep 28, 2016
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        Address: Bangalore, Karnataka, 560100

        I ordered on dated 20 09.16 nokia 105 model but i get Samsung guru model.i don't like that Samsung guru model (it is totally duplicate because it had no original battery, charger & phone set) .

        i pay the amount 799/- on that time 20.09.2016.still now i did not get any amount or nokia 105 model. it is totally fraud.
        they did not respond my mails and calls i was full tired.
        .so take the need full action on this matter...
        The Emart customer support has been notified about the posted complaint.
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          R
          Ravill sridhar
          from Delhi, Delhi
          Sep 28, 2016
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          Address: 517501
          Website: The Emart

          My order no [protected]
          My name r sridhar
          Mobile no. [protected]
          Ple. Collect and exchange my order ple.
          +1 photos
          Sep 28, 2016
          jindesk4's response           [protected]
          View replies
          I wants to return the Nokia phone N 73 order no [protected] because it is defective my mobile no [protected]

          We are booked nokia N105 dual sim but you are sended single sim - Comment #2561879 - Image #0
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            Y
            Yogi24785
            Sep 28, 2016
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            Address: Bhopal, Madhya Pradesh, 1133610293996
            Website: The-emart

            Mobile damage and switch off mobile... my contect no.[protected]
            Sep 28, 2016
            Updated by Yogi24785             Mobile damage and switch off mobile... my contect no.[protected]
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              A
              Abinash Dalei
              from Mumbai, Maharashtra
              Sep 27, 2016
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              Address: East Delhi, Delhi, 400074
              Website: www.the-emart.in/home

              I have ordered a Powerbank on 13-9-16 from your website. Within 4 working days the product reached at my doorstep.but on received it is found that it is not working.
              on the same date i register a complain for return and i got a acknowledged mail from your side. but still No one has come to pick the faulty power bank

              order no- [protected]
              product detail- philips power bank
              The Emart customer support has been notified about the posted complaint.
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                N
                Nlava Sekhar
                from Bengaluru, Karnataka
                Sep 26, 2016
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                Address: 517501

                Im purchased 25000mah power bank in online in the-emart they are showing in display one different model and sending another model what they like and they are sending damaged and already used goods and vesting the consumer time and accessories also not working why the company doing careless business and making the consuming goods damaging i will never see the company like this kindly assist me in this matter.and also mobile number not working for contacting them
                The Emart customer support has been notified about the posted complaint.
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                  V
                  vithalmsw
                  from Udupi, Karnataka
                  Sep 26, 2016
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                  Address: Raichur, Karnataka, 584101

                  I am ordered for Nokia 1100 phone through online through COD. Today i am rec'd the product and paid an amount of Rs 699/- to the delivery boy. After opening it battery is not there in box. and mobil body panal damage With out a battery how the phone will work. at the time of order also not mentioned in the website.
                  Please look in to the matter my details are as follow
                  The Emart customer support has been notified about the posted complaint.
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                    U
                    Udhaya Kumar 9942817967
                    Sep 26, 2016
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                    Address: 638183
                    Website: www.the emart.in

                    Sir my order is change me pls refund the my amounts.
                    +1 photos
                    Sep 26, 2016
                    Updated by Udhaya Kumar 9942817967                     Sir my order is change me so refund the amount.
                    Sep 27, 2016
                    Meraj002's response                     I want my full return
                    View replies
                    I ordered Nokia 105 but you send Nokia 1280 very poor quality

                    My phone order 1100 is the model change 3100 so return the amount. - Comment #2561898 - Image #0
                    My phone order 1100 is the model change 3100 so return the amount. - Comment #2561898 - Image #1
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                      A
                      Anthony Arasu
                      from Chennai, Tamil Nadu
                      Sep 25, 2016
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                      Address: Chennai, Tamil Nadu, 600001
                      Website: www.the-emart.in/home

                      Dear team,

                      I have get a mail confirmation for product return on 15 sep but still now no step have taken and also the contact number ([protected]) is not reachable am so upset : (

                      Order id: [protected]
                      Date added: 10/09/2016
                      Payment method: cod
                      Shipping method: shipping cost
                      +3 photos
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                        M
                        Mishra Santosh
                        from Pune, Maharashtra
                        Sep 25, 2016
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                        Address: 1133610320493
                        Website: The-emart

                        I have recieve nokia 1100 handset but it is in damage condition not working also. It is totaly unused mobile because not switching on still tryid to switch on many time .kindly collect this piece & returns my funds as soon as possible. I have mail immediately of opening time of parsel but till now no reply.i have mail the issue on THE-EMART [protected]@gmail.com this email id but no resolution till now..
                        +2 photos
                        The Emart customer support has been notified about the posted complaint.
                        Sep 25, 2016
                        Updated by Mishra Santosh                         Kindly resolve issue receive this hand set..
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                          S
                          Suganthan Mohan
                          Sep 25, 2016
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                          Address: Vellore, Tamil Nadu, 632515
                          Website: The-emart

                          My order id -[protected]. Am book Samsung guru music device but u send samsung guru 1100 am return request give to that add last mon. 5th still mobile cannot replace. Worst company worst service u loss my money. Quickly send new device.
                          The Emart customer support has been notified about the posted complaint.
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                            P
                            pavan94
                            from Vijayawada, Andhra Pradesh
                            Sep 23, 2016
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                            Address: 521137
                            Website: THE-EMART

                            I am ordered for Nokia 1100 phone through online through COD. Today i am rec'd the product and paid an amount of Rs 699/- to the delivery boy. After opening it battery is not there in box. With out a battery how the phone will work. at the time of order also not mentioned in the website.
                            Please look in to the matter my details are as follow

                            name: P.PAVAN KUMAR
                            ORDER NUMBER: [protected]

                            Date Added: 19/09/2016

                            Payment Method: COD
                            The Emart customer support has been notified about the posted complaint.
                            Sep 24, 2016
                            Updated by pavan94                             Dear sir,

                            It has been happened 24 hours till now no response from supplier. it is very ridiculous. till now i am not rec'd any call or mail reply from supplier. How long it will take to give reply to the customer
                            TREAT IT AS MOS URGENT

                            Thanks & Regards,
                            P.PAVAN KUMAR,
                            [protected]
                            Sep 26, 2016
                            Updated by pavan94                             Dear sir,

                            The e mart people are not responding to my compaliant.
                            Please look in to the matter

                            Regards,
                            PAVAN KUMAR,
                            [protected]
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                              A
                              AaravCK
                              from Hyderabad, Telangana
                              Sep 22, 2016
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                              Address: 530047
                              Website: E Mart

                              Dear Sir,

                              This is to bring to your notice that I returned the nokia c-5 phone due to battery is not working properly. I tried it through the head phone but the voice is not coming.

                              Hence I request you to replace the same.

                              Details of the Order:

                              AWB No.[protected]
                              Order No. [protected]

                              Please do the Needful.

                              Thanking You

                              Regards,
                              Chandrakant Dabral
                              The Emart customer support has been notified about the posted complaint.
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                                M
                                mritunjay sharma
                                from Kolkata, West Bengal
                                Sep 22, 2016
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                                Address: East Singhbhum, Jharkhand, 51433000344664

                                I ordered on dated 15.09.2016 nokia C5-03model but i get nokia C5-03 model.i don't like that l (it is totally duplicate because it had no original battery, charger & phone set) .

                                i pay the amount 1500/- on that time21.09.2016.still now i did not get any amount it is totally fraud.
                                they did not respond my mails and calls i was full tired.
                                .so take the need full action on this matter.
                                The Emart customer support has been notified about the posted complaint.
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                                  V
                                  vinod16
                                  from Pune, Maharashtra
                                  Sep 21, 2016
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                                  Address: Kolhapur, Maharashtra, 416001

                                  Mobile in another my booked mobile model no.Q2100 this chnge mobile
                                  Sep 21, 2016
                                  Updated by vinod16                                   change mobile
                                  Sep 21, 2016
                                  Updated by vinod16                                   change mobile
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                                    K
                                    ksmestry
                                    from Mumbai, Maharashtra
                                    Sep 20, 2016
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                                    Address: 421201

                                    I am Very Much Disappointed by your concern, as The Product I ordered and received is not genuine, it not working,
                                    I tried to charge the power bank, it was showing singnal for charging but did not get charged for more than 4-6 hrs.
                                    when I tried power bank for testing with mobile by putting it on charging, it was not charging the mobile.
                                    So, I think The product U sent me is either faulty or U people might sent it without checking or something else.
                                    So, herewith I request you to please look into this matter with prime concern and do the needful...
                                    I want the power bank replaced by good one or,
                                    want my money back.
                                    +2 photos
                                    The Emart customer support has been notified about the posted complaint.
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                                      saisundeepkumar498
                                      from Ongole, Andhra Pradesh
                                      Sep 19, 2016
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                                      Address: 500032
                                      Website: the Emart.com

                                      Cheated me i ordered Nokia 1600 old phone or refurbished but they delivered Nokia n73 with Different Battery(given Battery but it is not suitable for N73) also collected 100 rupees extra for delivery charges... total 800 rupees they have collected from me And cheated me.

                                      The seller is Emart and it is delivered by Delivery courier.

                                      The immediately called the delivered person he is answering rudely.

                                      So I please beg you to help in this .

                                      I don't need N73, i need only Nokia 1600 or else I need my money back ..

                                      Such big cheaters the Emart People...

                                      I searched in the internet for customer support number but what ever the numbers they have given In the web site is not working.

                                      My mobile Number :[protected]

                                      The order number is :- [protected].
                                      The Emart customer support has been notified about the posted complaint.
                                      View replies
                                      Return hi nahi kar raha h.duplicate power bank de diya h.ham return karna chate hain. Kar hi nahi raha hai.

                                      Cheated me i ordered nokia 1600 old phone or refurbished but they delivered nokia n73. - Comment #2552463 - Image #0
                                      Cheated me i ordered nokia 1600 old phone or refurbished but they delivered nokia n73. - Comment #2552463 - Image #1
                                      Cheated me i ordered nokia 1600 old phone or refurbished but they delivered nokia n73. - Comment #2552463 - Image #2
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                                        V
                                        vak1986
                                        from Bengaluru, Karnataka
                                        Sep 19, 2016
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                                        Address: 530016

                                        I ordered on dated 06.09.16 nokia 105 model but i get nokia 1600 model.i don't like that nokia 1600 model (it is totally duplicate because it had no original battery, charger & phone set) .

                                        i pay the amount 799/- on that time 06.09.2016.still now i did not get any amount or nokia 105 model. it is totally fraud.
                                        they did not respond my mails and calls i was full tired.
                                        .so take the need full action on this matter.
                                        +1 photos
                                        The Emart customer support has been notified about the posted complaint.
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