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The Emart Complaints & Reviews

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Updated: Jan 4, 2021
Complaints 193
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4
Unresolved
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The Emart reviews & complaints page 6

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J
Jitendr Gautam
Sep 18, 2016
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Address: Jaipur, Rajasthan, 302029

Your Philips power bank is damage so I want to exchange power bank.
+1 photos
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    P
    Prasadthimmappa
    from Bengaluru, Karnataka
    Sep 18, 2016
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    Address: Bangalore, Karnataka, 560058
    Website: Themart

    I have bring 5233 mobile phone order no [protected] yesterday I have received phone but phone not switched on please resend mobile please please
    Sep 18, 2016
    Updated by Prasadthimmappa
    Please resend mobile phone your phone not switched on
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      D
      Dhanesh Todkar
      from Nagpur, Maharashtra
      Sep 18, 2016
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      Address: Pune, Maharashtra, 411007
      Website: www.theemart.in

      This is such an fake website, I have ordered Sony powerbank but they have delivered old damaged philips powerbank with total damage condition.
      Don't order anyone in this site

      Order Id : [protected]
      Product Name : Sony 25000mah power Bank
      Quantity : 1
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        K
        Kasin Nain
        from Mumbai, Maharashtra
        Sep 18, 2016
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        Address: New Delhi, Delhi, 282002
        Website: E mart online mobile selling

        Sir I purchased online Nokia 1100 in rs 699
        But when I received the delivery I found it was Nokia 1600 not in proper condition
        I tried to contact so many times but all numbers are out of coverage
        THE-EMART - Order [protected]
        +1 photos
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          S
          sajidbaig
          from Mangalore, Karnataka
          Sep 17, 2016
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          Address: Thane, Maharashtra, 421301

          I ordered Nokia 1100 mobile phone I received Nokia 1600 mobile also 01 nos. Piece is received faulty.

          the mobile is showing Network Error...
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            P
            Prodip Saikia
            Sep 17, 2016
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            Address: Kamrup Metropolitan, Assam, 781003
            Website: THE-EMART

            I want to return my product under order no. [protected]. I orderd Nokia 1100 but here i found Nokia 1110.
            Ph. No- [protected]
            +1 photos
            Sep 17, 2016
            Updated by Prodip Saikia
            I'v orderd Nokia1100 but here I found Nokia1110, the phone totaly damage.
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              B
              Biren Saikia
              from Kolkata, West Bengal
              Sep 16, 2016
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              Website: don't know

              AWB No.[protected] and order no.[protected], I got a smart watch which is cost Rs.699/-. But unfortunately it became ordinary watch, unsatisfactory and works not properly. So I mail my opinion to return it back to - [protected]@gmail.com but not get any positive result. I want my money back.
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                R
                ranjanwb
                from Ranchi, Jharkhand
                Sep 15, 2016
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                Address: 110092
                Website: www.the-emart.in

                Order ID:- [protected]

                I Have booked NOKIA 105 Refurbished Phone, but i have received Samsung Guru 1200 on 07.08.16 evening, what happen with me, i have try to call the company for return the product immediate and refund my amount as soon as possible, but given contact no. is wrong & Emil id too

                Details of purchase is alsogiven in this video (ttps://www.sendspace.com/file/wu4obz)

                Sir submitted for your N.A & reference with intimate to me
                The Emart customer support has been notified about the posted complaint.
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                  I
                  istiyak ahmed
                  Sep 15, 2016
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                  Address: 342001
                  Website: the Emart

                  I receive handset samsung guru e1200 it is a defect handset
                  My order nmbr [protected]
                  Plz return this handset or change.
                  Other wise i go to consumer court for make complaint.
                  Make immediate action for this handset defect prblm.

                  Problems on this handset
                  1. Defect body
                  2. Local charger
                  3. Local body
                  4. Local battery
                  5. Samsung ki bejjati q kr rhe ho e mart k employees
                  6. Low volume or sound
                  7. Mic problem ( out voice can't reached to other )
                  8. plz return this set or take immediate action to correct this same.
                  9.
                  The Emart customer support has been notified about the posted complaint.
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                    P
                    pranmya
                    from Delhi, Delhi
                    Sep 15, 2016
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                    Address: Pune, Maharashtra, 411038

                    Dear All,
                    It is very bad experence with emart. I have purchased Nokia-1100 mobile which I received Nokia 1600. The phone is completely dead. I registered many complaints but no response and also the contact number is not in service. I suggest you all not to purchase anything from this site as it is completely fraud.
                    Please dont trust on this site. I am going to register complaint in consumer forum. If anyone wants to join we all together will take a strong action on this.
                    Pramod
                    The Emart customer support has been notified about the posted complaint.
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                      V
                      Vijay Shyam Bharadwaj
                      from Mumbai, Maharashtra
                      Sep 14, 2016
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                      Address: Bangalore, Karnataka, 560064
                      Website: WWW.the-emart.in

                      This is such an duplicate company, i have ordered sony powerbank 2 sets but they have delivered old damaged mi powerbank with 30rs headphone.

                      Order id : [protected]
                      Product name : set of 2 sony 10000mah power bank
                      Product code : s210000
                      Quantity : 1

                      If you have the concern toward your customer please consider this and make an arrangements for return of this product.

                      Contact : [protected]

                      Please dont buy any products from this website. They will ship roadside products 100%
                      +1 photos
                      The Emart customer support has been notified about the posted complaint.
                      Sep 14, 2016
                      Updated by Vijay Shyam Bharadwaj
                      Kindly dont buy any product from this company/ website. Though i have seen some complaints about this worst website, i have ordered as COD. when i open the box i shocked by seeibg the china model MI power bank all are know that this MI power baks will be usable upto some days only after that we have to throw it out.
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                        K
                        Krishna Kunal Khandelwal
                        from Indore, Madhya Pradesh
                        Sep 13, 2016
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                        Address: Dewas, Madhya Pradesh, 455001
                        Website: The Emart

                        Hello sir, i am Kunal Khandelwal from Dewas (M.P.) i ordered MI power Bank from The Emart, my order no : [protected] and i received Philips power bank the condition of the power bank is very poor and its second hand product scratches on it
                        i want to replaced this product or refund my money back to me
                        please return it back and delivered my product as soon as possible
                        The Emart customer support has been notified about the posted complaint.
                        Sep 13, 2016
                        Updated by Krishna Kunal Khandelwal
                        Hello sir, i am Kunal Khandelwal from Dewas (M.P.) i ordered MI power Bank from The Emart, my order no : [protected] and i received Philips power bank the condition of the power bank is very poor and its second hand product scratches on it
                        i want to replaced this product or refund my money back to me
                        please return it back and delivered my product as soon as possible
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                          A
                          anmolakki
                          from Ludhiana, Punjab
                          Sep 13, 2016
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                          Address: Jalandhar, Punjab, 144003
                          Website: the e-mart

                          I have been buying a Nokia 1100 mobile on last month from the emart. My order no. Is [protected]

                          There is a problem in battery in very short time. My Mobile closed when I talk to someone, it says battery low, when I put my Mobile on charging plug, then immediately they show ' battery full'.
                          What the hell is this. I wanna replace it. Reply to me and take a serious. U gave me a duplicate mobile. I wanna change it or refund my money. M waiting
                          The Emart customer support has been notified about the posted complaint.
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                            S
                            Subrato#007
                            from Gaya, Bihar
                            Sep 12, 2016
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                            Address: 700091
                            Website: www.the-emart.in

                            I parchse a nokia 1100 mobile but the company send me a duplicate nokia 1110i, which was faulty unable to switch on. my order number [protected]. When I try to contact them their customer care number found wrong number. then I try to send mail to their support e-mail ID my mail shows bounced. I think this site & company is fraud.

                            please suggest me how can I refund from them.
                            +1 photos
                            The Emart customer support has been notified about the posted complaint.
                            3G Nokiya C5-03 Touch Mobile Damage Piece Recived. Back side cover not fix properly .
                            Order Date[protected]
                            Order No [protected]
                            Delivery of product on[protected]
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                              K
                              Kanan tiwari
                              from Gurgaon, Haryana
                              Sep 10, 2016
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                              From: kanan tiwari
                              Date: sun, aug 28, 2016 at 11:21 pm
                              Subject: re: product return
                              To: the-emart

                              Very funny to see your reply
                              You told me in your first reply to be lift back periio 24-48 hours
                              Now you are saying 5-7 days???
                              What a fun of youur marketing???
                              Do you wish tht i should post all these conversation to may facevbook account???
                              You have just send me an article which is dead...
                              Now you are sghirking your worfds???
                              Whrerevyou promise goes in your first promise to lift return produduct in 24-48 hours???
                              Why now a new promise of 5-7 days??
                              Touarec just cheating public in gneral
                              Just rember plz...
                              You cant do this practice any more... As you are doing with me

                              On sat, aug 20, 2016 at 11:16 am, the-emart wrote:
                              Dear kanan,

                              We have received your request to return the product below. Our delivery staff will pickup the item within the next 5 - 7 days. After the return is picked-up and processed, you will receive store credits for the value of the item paid by you.

                              Email id : [protected]@gmail.com
                              Order id : [protected]
                              Product name : nokiac503
                              Product code : buy 3g nokia c5-03 touch mobile nokiac503
                              Quantity : 1
                              Our shipping vendor will call you registered phone no, [protected]. Within the next 24-48 hours for scheduling of the pickup of your return.

                              Note: re-pack the item along with its original product packaging and accompanying tags in the provided returns bag.in case you have misplaced or lost the returns bag, use any other tamper-proof packaging.

                              Thank you for shopping at the-emart:. If you need any assistance or have any questions, feel free to email us at [protected]@gmail.com or call us at [protected]

                              Regards, the-emart

                              Emails given bovw are sufficient evidence to support my conmplaind.
                              Too day on contanction on phone no. Given i am getting reply... This no. Doesnot exists>
                              The Emart customer support has been notified about the posted complaint.
                              Sep 10, 2016
                              Updated by Kanan tiwari
                              No action has been taken by the company for lifting back the defectice/deal hand set till to date.
                              Sep 11, 2016
                              Updated by Kanan tiwari
                              Representive ve s og the commapny called to me..
                              The procedure of giving refund to me was not prroper>
                              In fact he was instructing to me in a manner that i would haove transferred fund from my account to hs account in stead of getting my refund back>
                              Comppany should be adviseed to originate thew refund procedure from there card no. Or to transfer my amoundt throught neft to my account no. [protected]
                              Name: kanan kusum tiwari
                              Bank: state bank of india
                              Ifsc code : sbin0005679
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                                V
                                Vicky Bhadheriya
                                from Delhi, Delhi
                                Sep 10, 2016
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                                Address: 123401
                                Website: www.the-emart.in

                                I have purchased a Cell Phone. 10/09/2016 (Today) i have recive this cell phone. His Charger Point and Screen is Damaged. his charger is also damaged. The Cell Phone is Not Original. his dule sticker paste. so can if possible my payment refund. solve my issue as soon as possible.
                                reply this mail id - vivek.[protected]@gmail.com
                                my cont no. [protected]
                                +1 photos
                                The Emart customer support has been notified about the posted complaint.
                                Sep 10, 2016
                                Updated by Vicky Bhadheriya
                                The Emart — Samsung guru e1200

                                1 Review
                                Vi Vicky Bhadheriya on Sep 10, 2016 Mark as Resolved
                                Order ID: [protected]

                                I have purchased a Cell Phone. 10/09/2016 (Today) i have recive this cell phone. His Charger Point and Screen is Damaged. his charger is also damaged. The Cell Phone is Not Original. his dule sticker paste. so can if possible my payment refund. solve my issue as soon as possible.
                                reply this mail id - vivek.[protected]@gmail.com
                                my cont no. [protected]
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                                  P
                                  paruchuri
                                  from Delhi, Delhi
                                  Sep 9, 2016
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                                  Address: New Delhi, Delhi, 500018
                                  Website: emart

                                  Hi, I am booked on cash on delivery for the amount of Rs. 699 and you guys are provide wrong model of mobile is Nokia 1600 model instead of Nokia 1100 and can you replace my mobile with Nokia 1100 or refund the full amount.
                                  +1 photos
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                                    N
                                    naveen punuru
                                    from Chennai, Tamil Nadu
                                    Sep 8, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 500016
                                    Website: www.the-emart.in

                                    Hiii This is Naveen Reddy

                                    I want to change my mobile, b'coz this mobile and charger also duplicate (Samsung guru E 1200)

                                    This company will be delivers me on duplicate celphone (Samsung guru E 1200)
                                    Thanku

                                    Delivered duplicate mobile phone .
                                    Pls give me action immediately. Thank.

                                    My contact no: [protected]
                                    +1 photos
                                    The Emart customer support has been notified about the posted complaint.
                                    Sep 08, 2016
                                    Updated by naveen punuru
                                    Delivered duplicate mobile phone .
                                    Pls give me action immediately. Thank.
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                                      A
                                      AMIT CHAUHAN1985
                                      from Jaipur, Rajasthan
                                      Sep 6, 2016
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                                      Address: New Delhi, Delhi, 110092

                                      Dear sir,

                                      I was puchased a mobile nokia c5 on 23 july 2016 and after 4 days received on cod. After received i was checked my item but it was not in working. Items details below.
                                      Email id : [protected]@gmail.com
                                      Order id : [protected]
                                      Product name : nokia c5
                                      Product code : nokiac503
                                      Quantity : 1
                                      Now i was done a complaint regarding my problem to firm on 23 aug 16 and his reply being given below.
                                      We have received your request to return the product below. Our delivery staff will pickup the item within the next 5 - 7 days. After the return is picked-up and processed, you will receive store credits for the value of the item paid by you.
                                      Our shipping vendor will call you registered phone no, [protected]. Within the next 24-48 hours for scheduling of the pickup of your return.

                                      Note: re-pack the item along with its original product packaging and accompanying tags in the provided returns bag.in case you have misplaced or lost the returns bag, use any other tamper-proof packaging.

                                      Thank you for shopping at the-emart:. If you need any assistance or have any questions, feel free to email us at [protected]@gmail.com or call us at [protected]
                                      But there is no response and again i was done complaint on 29 aug 16.
                                      Pls take necessary action.
                                      The Emart customer support has been notified about the posted complaint.
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                                        P
                                        pmani
                                        from Hyderabad, Telangana
                                        Sep 5, 2016
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                                        Address: 500059

                                        Dear sir, recently i booked samsung e guru 1200 by online. I booked date was 23/08/16, i received 28th. I paid 800. On 29th morning i opened box and try to on phone but its off i connected charger but charger also not working. Please resolve my problem. Please call on this number [protected]..

                                        My order number:[protected]
                                        The Emart customer support has been notified about the posted complaint.
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