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The Emart Complaints & Reviews

www.the-emart.in
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Updated: Jan 4, 2021
Complaints 193
Resolved
4
Unresolved
189
Bad 😕 It seems that The Emart has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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The Emart reviews & complaints page 8

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M
Md Ashraf Ashu
from Aligarh, Uttar Pradesh
Aug 25, 2016
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Address: 282002

Hello sir
I have a complain to you that I have order a Samsung mobile phone name guru of sum of rupees 800 and but you have delivered me a wrong mobile phone a bad Nokia mobile phone.
And I think you have cheated with me because in your delivered box the outer it have a slip of Samsung guru phone but inside it will be a Nokia phone so kindly u can change my phone or I will take a legal action...
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M
manivannan periyasami
Aug 24, 2016
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Address: Tirupur, Tamil Nadu, 641605
Website: consumer complaints

I will order the nokia 105 cell phone but i receive the parcel it was samsung 1200 cell phone .i was chetted .please repalce the cell phone. m
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    krishna kumar nagwanshi
    Aug 24, 2016
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    Address: Korba, Chhattisgarh, 495684

    I am order the nokia n73 mobile but deliverd the nokia 5233 mobile duplicate mobile charger and battery and no headphone. Your company is very false and farward here. So i am not purchase your mobile product and reaturend my cash. My a/c no.[protected]

    My order no.[protected]
    Adress q. N 785/787, 2a, sec 4 balco nagar korba. Dis korba (C. G.)
    Pin code.495684
    The Emart customer support has been notified about the posted complaint.
    Aug 24, 2016
    Updated by krishna kumar nagwanshi     Mobile headshet is change
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      N
      nagak
      from Vijayawada, Andhra Pradesh
      Aug 24, 2016
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      Address: West Godavari, Andhra Pradesh, 534202
      Website: www.the-emart.in

      Mobile phone not working
      The Emart customer support has been notified about the posted complaint.
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        E
        EjazDokadia
        from Mumbai, Maharashtra
        Aug 24, 2016
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        Address: Akola, Maharashtra, 444001
        Website: www.the-emart.in

        Ordered nokia 105 received a fake samsung chinese cell that too dead, customer care number [protected] always switched off

        Email id : [protected]@gmail.com
        Order id : [protected]
        Product name : nokia 105
        Product code : nokia 105
        Quantity : 1
        Cell no [protected]
        +1 photos
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          K
          Krish pandi
          from Chamrajnagar, Karnataka
          Aug 23, 2016
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          Address: Thoothukudi, Tamil Nadu, 628008
          Website: THE-EMART.in

          Today i've received the product i've ordered i. e., powerbank of 20800mah... it's completely different from what i've ordered... so i want to return the product... tell me the process of returning... reply soon... what a waste product you have sent... i've ordered for mi+ powerbank... you sent duplicate philips powerbank... so do take it back & return my money...
          +1 photos
          The Emart customer support has been notified about the posted complaint.
          Aug 23, 2016
          Updated by Krish pandi           My product order power bank mi 20800mah + ear phone. but reciveing product Phillips 25000mah power bank .so I m replacement this product of power bank mi 20800mah + ear phone was booked but come order was power bank Phillips 25000mah this product i m not like .thank u .
          View replies
          U had been cheated me and giving a wrong phone and a bad condition phone I have order a Samsung guru e 1200 but u deliver a bad Nokia phone so please change my phone or otherwise a complaint in consumer court
          Reply
          Hi... My order ID is [protected] ( THE - EMART product )
          I order the MI+ 208000 mAh power bank with ear phone. but i received the different product that is Samsung powerbank. and secondly that product is not new it has scratched on it and by looking it any one can say that its a used product.
          and most important its also not working.
          So I request you to please replace the product or atleast refund the price amount.
          and is any of your contact no. working

          -- Aditya R Dabholkar.
          Reply
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            A
            AMIT CHAUHAN1985
            from Jaipur, Rajasthan
            Aug 23, 2016
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            Address: Kanpur, Uttar Pradesh, 228010

            Dear the e mart,

            I have purchased nokia c5 - 01 mobile on 23jul 2016 and the mobile was not working when received that day itself. And i had registered mobile return and i had confirmation mail also. But till the date i didin't have any feedbak from them. Im getting worried. Pls help and replace or return my amount.

            Order no: [protected]
            The Emart customer support has been notified about the posted complaint.
            View replies
            I have purchased the mobile and now not working at all.

            Please s arrange for the pick up and refund asap.
            Reply
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              I
              Ishwar Shinde
              from Noida, Uttar Pradesh
              Aug 22, 2016
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              Address: Thane, Maharashtra, 421302

              Ordered nokia 105 phone order no.[protected], just now i received 19/8/16, product is too bad condition even i not tried to charge, pls take back phone and refund my amount as earliest. I not expect this kind of product really its disappointment, i can able see lot many compliants solve issue earliest.(wrong product delivery)
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                P
                Pugazh Vijay
                from Chennai, Tamil Nadu
                Aug 22, 2016
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                Address: Chennai, Tamil Nadu, 600016
                Website: www.consumercomplaints.in

                Today 22.08.2016 monday i have received your product of mi powerbank and headset but it's damaged and used so i want to return back to you. I'm not feeling satisfied. Please kindly do anything needful for me.
                Aug 22, 2016
                Updated by Pugazh Vijay                 Hi this Pugazh from Chennai regarding complaint about your's products which i got through online shopping on 22.08.2016 Monday. It is damaged and used product so i just want to return back to you kindly do anything needful for me.
                Thanks and regards
                Pugazh
                [protected]
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                  S
                  Shanker gehlot
                  Aug 21, 2016
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                  Address: Dakshina Kannada, Karnataka, 575001
                  Website: Facebook

                  My mobile no is [protected] and I book this mobile nokia 1100. And product is complain so I contact in customer care but phone is switch off so plz request to replace me my product.
                  Aug 21, 2016
                  Updated by Shanker gehlot                   Mobile charging problem
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                    T
                    Tony Raaz
                    from Hyderabad, Telangana
                    Aug 20, 2016
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                    Address: Anantapur, Andhra Pradesh, 515002
                    Website: EMart

                    Today i've received the product i've ordered i. E., powerbank of 20800mah... It's completely different from what i've ordered... So i want to return the product... Tell me the process of returning... Reply soon... What a waste product you have sent... I've ordered for mi+ powerbank... You sent duplicate sony powerbank... So do take it back & return my money...
                    The Emart customer support has been notified about the posted complaint.
                    Aug 28, 2016
                    Updated by Tony Raaz                     I didn't get any reply still from the emart customer care... They have sent the Worst product I've ever seen... They are not giving reply for the customers... Providing Poor service for the customers... Fully dissatisfied with the service...do reply soon regarding this ASAP...
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                      K
                      Kalidass S
                      from Delhi, Delhi
                      Aug 19, 2016
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                      Address: Tirupur, Tamil Nadu, 641602
                      Website: The Emart

                      Dear The E mart,

                      I have purchased Nokia C5 - 03 mobile on 10th Aug 2016 and the mobile was not working when received that day itself. And i had registered mobile return and i had confirmation mail also. but till the date i didin't have any feedbak from them. im getting worried. pls help and replace or return my amount.

                      Order no: [protected]
                      The Emart customer support has been notified about the posted complaint.
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                        K
                        kailash singh rawat madar
                        Aug 18, 2016
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                        Address: Ajmer, Rajasthan, 305001
                        Website: www.emart.com

                        I ordered nokia phone on 14/8/16, just now i received 18/8/16, product is too bad condition even i not tried to charge, pls take back phone and refund my amount as earliest. I not expect this kind of product really its disappointment, i can able see lot many compliants solve issue earliest.
                        Kailash singh rawat
                        Near madar police choki
                        J p nagar madarpura road
                        Madar ajmer
                        Ajmer 305001 (Raj)
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                          H
                          How Are
                          from Vijayawada, Andhra Pradesh
                          Aug 17, 2016
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                          Address: 520007
                          Website: www.the-emart.in

                          I purchased nokia5233 from emart today. But the phone is not working, i try to inform my situation to emart but they are ignored and not responding


                          Order no [protected]
                          Price 1399
                          Received @ 17/8/2016
                          Pin code 520007
                          +2 photos
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                            S
                            Sushmita Chaudhury
                            from Mumbai, Maharashtra
                            Aug 16, 2016
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                            Address: Paschim Medinipur, West Bengal, 721101

                            I have ordered nokia 105 on 12.8.16 and my order number is [protected]. Instead of nokia i got samsung guru. I was shocked to see such a mistake done by the company. Highly disappointed and need to get it exchanged as soon as possible. If not done i wil go to consumer forum. I have also mentioned that i need it in yellow colour but the company itself got changed. Seems they are bluffing us. Need to be resolved immediately.
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                              D
                              Dusmanta Mangaraj
                              from Hosur, Tamil Nadu
                              Aug 16, 2016
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                              Address: Hyderabad, Andhra Pradesh, 500034
                              Website: The emart

                              Booked nokia cell phone and which was delivered on 03.08.2016, but the cell phone is not working display and battery not working. Charger is duplicate.
                              Kindly look in to the matter and do necessary action require immediately
                              Order id: [protected]date added: 16/08/2016payment method: codshipping method: shipping cost.
                              Product model quantity price total
                              Buy 3g nokia c5-03 touch mobile nokiac503 1 rs.1, 399 rs.1, 399
                              Shipping cost: rs.0
                              Sub-total: rs.1, 399
                              Cash on delivery fee: rs.100
                              Total: rs.1, 499...
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                                K
                                kamleshchander
                                from Basi, Punjab
                                Aug 16, 2016
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                                Address: Ludhiana, Punjab, 141010
                                Website: THE EMART

                                Booked nokia cell phone and which was delivered on 16.08.2016, but the cell phone is not working display and battery not working.
                                Kindly look in to the matter and do necessary action require immediately
                                Order id: [protected]date added: 09/08/2016 payment method: cod shipping method: shipping cost.
                                Product model quantity price total
                                Buy 3g nokia c5-03 touch mobile nokiac503 1 rs.1, 399 rs.1, 399
                                Shipping cost: rs.0
                                Sub-total: rs.1, 399
                                Cash on delivery fee: rs.100
                                Total: rs.1, 499... My name is chander mohan ph.[protected]
                                Aug 16, 2016
                                Updated by kamleshchander                                 The Emart — Buy 3G Nokia C5-03 Touch Mobile

                                1 Review
                                Ka kamleshchander on Aug 16, 2016 Mark as Resolved

                                Booked Nokia Cell Phone and which was delivered on 16.08.2016, But the cell phone is not working display and battery Not working.
                                kindly look in to the matter and do necessary action require Immediately
                                Order ID: [protected]Date Added: 09/08/2016 Payment Method: COD Shipping Method: Shipping Cost.
                                Product Model Quantity Price Total
                                Buy 3G Nokia C5-03 Touch Mobile NOKIAC503 1 Rs.1, 399 Rs.1, 399
                                Shipping Cost: Rs.0
                                Sub-Total: Rs.1, 399
                                Cash on Delivery fee: Rs.100
                                Total: Rs.1, 499... my name is chander mohan ph.[protected]
                                Aug 16, 2016
                                Updated by kamleshchander                                 The Emart — Buy 3G Nokia C5-03 Touch Mobile

                                1 Review
                                Ka kamleshchander on Aug 16, 2016 Mark as Resolved

                                Booked Nokia Cell Phone and which was delivered on 16.08.2016, But the cell phone is not working display and battery Not working.
                                kindly look in to the matter and do necessary action require Immediately
                                Order ID: [protected]Date Added: 09/08/2016 Payment Method: COD Shipping Method: Shipping Cost.
                                Product Model Quantity Price Total
                                Buy 3G Nokia C5-03 Touch Mobile NOKIAC503 1 Rs.1, 399 Rs.1, 399
                                Shipping Cost: Rs.0
                                Sub-Total: Rs.1, 399
                                Cash on Delivery fee: Rs.100
                                Total: Rs.1, 499... my name is chander mohan ph.[protected]
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                                  N
                                  neerravi
                                  from Jaipur, Rajasthan
                                  Aug 15, 2016
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                                  Address: Jaipur, Rajasthan, 302017
                                  Website: www.the-emart.in

                                  Order id : [protected]
                                  Product name : buy 2 nokia 1110 mobile
                                  Product code : nokia1112
                                  Quantity : 1

                                  I have purchased the mobile and now not working at all.

                                  Please s arrange for the pick up and refund asap.


                                  If the refund is not arranged i will surely go in consumer court asap.

                                  If it is not picked up will definitely take some legal actions.

                                  Ravindra chaturvedi
                                  View replies
                                  Hi e mart mobile
                                  Hi sir I am vishal dadasaheb arjun my mobile detailes shipment with awb number[protected]&order no [protected] .but my order in 105 nokia mobile but box in 2610Nokia mobile please change curret silvery hurry up please custmer from vishal d arjun jui nagar navi mumbai

                                  Buy 2 nokia 1110 mobile - Comment #2523043 - Image #0
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                                    M
                                    Madhan Kumar kisa
                                    from Mumbai, Maharashtra
                                    Aug 13, 2016
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                                    Address: Chennai, Tamil Nadu, 600082

                                    I ordered nokia phone on 10/8/16, just now i received 13/8/16, product is too bad condition even i not tried to charge, pls take back phone and refund my amount as earliest. I not expect this kind of product really its disappointment, i can able see lot many compliants solve issue earliest.
                                    My details as below.
                                    R. J. Madhan
                                    43/6 jawahar nagar 4th street,
                                    Periyar nagar, ch - 82.
                                    [protected]
                                    +1 photos
                                    View replies
                                    Hi,

                                    I have recieved the product and to my shock i did not recieve what was told.

                                    I recieced a used philips power bank and a cheap headset. What is hell is happening. Plz call me back immediately. Find the images as attachment. I need my money back, plz take back your scrap product.
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                                      M
                                      meeta thadhani
                                      from Gorakhpur, Uttar Pradesh
                                      Aug 13, 2016
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                                      Address: Jaipur, Rajasthan, 302002
                                      Website: www.the-emart.in

                                      Email id : meeta. [protected]@gmail.com
                                      order id : [protected]
                                      product name : nokia 1100 mobile phone
                                      product code : 1100
                                      quantity : 1

                                      I have purchased the mobile and now not working at all.

                                      Pls arrange for the pick up and refund asap.


                                      If the refund is not arrnaged i will surely go in consumer court asap.

                                      If it isnot picked up will definetly take some legal actios.
                                      Rgds
                                      Meeta
                                      Aug 18, 2016
                                      Tomar Shab's response                                       My money back
                                      View replies
                                      I order samsung guru music 310 but i received nokia 5233 please give me my money never i complaind in congumar court

                                      Nokia 1100 mobile phone - Comment #2526179 - Image #0
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