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The Emart Complaints & Reviews

www.the-emart.in
1
Updated: Jan 4, 2021
Complaints 193
Resolved
4
Unresolved
189
Bad 😕 It seems that The Emart has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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The Emart reviews & complaints page 3

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M
mohd hamed hussain
from Hyderabad, Telangana
Oct 20, 2016
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Address: 500005
Website: Emart

I ordered a product on emart, but I got defective item, and phone and charger not working.I complaint 20 times and more, i don't got any call or refund of Money.I request you to help me in this refund process, i hope my problem will be solved by your efforts.
Ordered id:[protected]
AWB no.:[protected]
Registered mobile no:[protected]
+2 photos
The Emart customer support has been notified about the posted complaint.
Oct 20, 2016
Updated by mohd hamed hussain I complaint many times but in vain, i request you to help me in my refund
Oct 20, 2016
Updated by mohd hamed hussain I got defective product and I complaint 25 times in return, I request you to help me in my refund, there is no one contacting me or got refund.
The product is Nokia 105
ORDER ID:[protected]
AWB no:[protected]
The registered mobile no:[protected].
I request you to refund my money and take the product, and I have to go to out of station.
So please help me in this regard
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    A
    Ashish baria
    Oct 19, 2016
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    Address: Vadodara, Gujarat, 390019

    Hello,
    I purchased your powerbank but he is not working properly so I request please picked your powerbank on my address and refund money, , ,

    Thank you .
    Oct 19, 2016
    Updated by Ashish baria     Your product ( powerbank) not working so please refund money and pick your product on my address
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      P
      prem shankar dhakar
      from Thiruvananthapuram, Kerala
      Oct 19, 2016
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      Address: Kota, Rajasthan, 324005

      Duplicate item and waps mene returne kr diya fir bhi koi pickup karne nhi aaya
      Jo to 5-7 din ki bol rhe the fir bhi abhi tk koi nhi aaya or nhi mere se contact hua

      Yah compny wrong h
      Es compny se koi bhi product shopping karna ek tarah se pese barbad karnah
      This compny show to kuch or karti h or koi dusra duplict product bhej deti h
      This compny wrong h
      The Emart customer support has been notified about the posted complaint.
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        K
        kiran malgi
        Oct 19, 2016
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        Address: Mumbai City, Maharashtra, 400080
        Website: the emart

        I have just received the Nokia phone but charger is damaged it's not working please do something
        +1 photos
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          Y
          Yuvrajsinh Zala Modhvana
          from Silvassa, Dadra and Nagar Haveli
          Oct 19, 2016
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          Address: Kutch, Gujarat

          Nokia mobile 105 is not open & battery duplicate charger duplicate
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            K
            Kãththî Màhádëvâñ
            Oct 18, 2016
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            Address: New Delhi, Delhi
            Website: the emart

            This product mi powerbank 10400mAh with free earphone(1) is not working.Order no:[protected], order date:13/10/2016.please refund it product I want my cash Rs.399..please request it.
            +1 photos
            Oct 18, 2016
            Updated by Kãththî Màhádëvâñ             This product mi powerbank 10400mAh with free earphone(1) is not working.Order no:[protected], order date:13/10/2016.please refund it product I want my cash Rs.399..please request it.
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              K
              kuldeepnegi
              from Mumbai, Maharashtra
              Oct 17, 2016
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              Resolved

              Address: Thrissur, Kerala
              Website: mobil

              Sir, i was booked a mobile i. e. xolo q2100 black colour) from your company against cod for rs 2999 excluding 100 delievery charges. but, today i was receipt a package with & xolo q900 mobile. whereas, i should found xolo q2100 therefore, you are requested to return this package immediately and send my booked mobile please. my order no is [protected]
              Oct 17, 2016
              Complaint marked as Resolved 
              Sir, I was booked a mobile i.e. xolo Q2100 black Colour) from your company against COD for Rs 2999 excluding 100 delievery charges. But, today i was receipt a package with & xolo Q900 mobile. Whereas, i should found xolo Q2100 Therefore, you are requested to return this package immediately and send my booked mobile please. My order No is 51433000423588
              The Emart customer support has been notified about the posted complaint.
              Oct 17, 2016
              Updated by kuldeepnegi               Sir, I was booked a mobile i.e. xolo Q2100 black Colour) from your company against COD for Rs 2999 excluding 100 delievery charges. But, today i was receipt a package with & xolo Q900 mobile. Whereas, i should found xolo Q2100 Therefore, you are requested to return this package immediately and send my booked mobile please. My order No is [protected]
              View replies
              my order mobile pic I send you

              Mobil - Comment #2576558 - Image #0
              Reply
              kuldeepnegi's [Complaint's author] reply, Oct 17, 2016
              this is my order mobile Xolo Q 2100
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                B
                Bablu bhargav
                from Cuddapah, Andhra Pradesh
                Oct 19, 2016
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                Address: Hyderabad, Andhra Pradesh
                Website: Www.emart.com

                I have ordered for nokia 1100 but i recieved wrongproduct that is nokia1110...i want to return it and i want my money back immediately...my order no.is [protected]
                Pls resolve this as soon as possible..tis is not first time and it is very embarrasing and there is no response from customer care..and the customer care number is fake and no respond from ur side...kindly respond for this solve it soon...i want immediate respond and i m trying from 3 days there is no respond pls look after this
                The Emart customer support has been notified about the posted complaint.
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                  R
                  ronam
                  from Mumbai, Maharashtra
                  Oct 17, 2016
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                  Address: 520001
                  Website: submit complaint

                  I have purchased nokia105 mobile phone but i want ti return the product because product is not original so i have already placed a complaint to take back the product which have been purchased from your store (E mart) i have booked return delivery on[protected] but no one have came to collect the return product so again i am requesting you to collect the return product as soon as possible
                  +2 photos
                  The Emart customer support has been notified about the posted complaint.
                  Oct 15, 2016
                  Updated by ronam                   Nokia 105 i have purchased the product but it us not a original product so i want to return the product so i have requested to collect the return product before few days but no one have collected theproduct so i request you to pickup product soon as possible
                  Oct 17, 2016
                  Updated by ronam                   return product
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                    R
                    Ravilla Sridhar
                    from Delhi, Delhi
                    Oct 17, 2016
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                    Address: 517501
                    Website: www.the-emart.in

                    Order id : [protected]
                    Product name : nokia mobile
                    Product code : n105 dual sim model
                    Quantity : 1
                    Date of received[protected]

                    Complaint given to the emart authorities on[protected]

                    We are booked mobile model n105 dual sim but they send me n105 single sim after received my item complaint was given to the emart authorities after 10 day they gave me a mail the emart persons will come and replace the item but even after 20 days they not come and collect the item.
                    In this regard i complaint registered in form id 1392883. Hence once again requested to do need full sir
                    With regards
                    R sridhar
                    Tirupati, ap
                    Mobile no.[protected]
                    Oct 18, 2016
                    Updated by Ravilla Sridhar                     You are not responding my complaint for the past 30 days it is to bad please verify and rectify my problem

                    Order Id : [protected]
                    Product Name : nokia mobile
                    Product Code : N105
                    Quantity : 1
                    my mobile nu [protected]
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                      D
                      deep1993
                      Oct 16, 2016
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                      Address: Paschim Medinipur, West Bengal, 721301
                      Website: emart.com

                      You have delivered a used product . so kindly change the product or I will proceed to consumer care forum.. It's a 25000mah Philips power bank.
                      +2 photos
                      The Emart customer support has been notified about the posted complaint.
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                        H
                        harpreet77
                        from Pehowa, Haryana
                        Oct 16, 2016
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                        Address: 147001
                        Website: www.the-emart.in

                        Today i have receive a sony 10400mah power bank from www.the-emart.in/
                        but it can not working & its condition is very poor
                        i have sent a mail to emart customer care but can not be reply for my complaint so i can report to you for the emart site for this fraud
                        The Emart customer support has been notified about the posted complaint.
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                          M
                          Mayank Desale
                          from Mumbai, Maharashtra
                          Oct 16, 2016
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                          Address: 143001

                          Mera order muje abhi tak nahi mila
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                            S
                            shafiq hussain
                            from Bengaluru, Karnataka
                            Oct 15, 2016
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                            Address: Bangalore, Karnataka, 560063
                            Website: the emart.com

                            I got wrong product and I want to return the product, I am already fill the return form but no action taken.i want to return product please help me.my phno is [protected].product name:mi power bank 10400mah with free earphone
                            +1 photos
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                              M
                              Mohankumar Settu
                              from Chennai, Tamil Nadu
                              Oct 15, 2016
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                              Address: Chennai, Tamil Nadu, 600091

                              I purchased mi 25000 powerbank on 14-oct-16 order number [protected]. which is found faulty no out put from power bank even after 12 hrs of continous charging. Also which was already used by someone. Need replacement for faulty one.

                              Regards
                              S Mohankumar
                              [protected]
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                                C
                                ChandrasekaranK
                                from Hyderabad, Telangana
                                Oct 14, 2016
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                                Address: 600113

                                My name is Chandrasekaran K. I have order Nokia mobile, this mobile not good, i have returned this item please pickup, order id :[protected]
                                Oct 14, 2016
                                Updated by ChandrasekaranK                                 This item not good, this damaged please return this Item
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                                  S
                                  Susheel4722
                                  from Varanasi, Uttar Pradesh
                                  Oct 13, 2016
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                                  Address: Allahabad, Uttar Pradesh, 211011
                                  Website: The-smart

                                  Sir, I was booked a mobile i.e. Nokia 105 (Blue Colour) from your company against COD for Rs 699 excluding 100 delievery charges. But, today i was receipt a package with black & whilte nokia 1200 mobile. Whereas, i should found colour duel sim mobile Nokia 105. Therefore, you are requested to return this package immediately and send my booked mobile please. My order No is [protected] dated 07 October 2016.
                                  The Emart customer support has been notified about the posted complaint.
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                                    B
                                    bageupendra
                                    Oct 14, 2016
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                                    Address: Khordha, Odisha, 751017

                                    I saw all the customer complaint against your emart online site. You have send fake/damage/duplicate products. My booking no is [protected] i order as guest and i'm unable to cancel it from your site. So i requests to you kindly cancelled my order.
                                    Thanking you

                                    Regards
                                    Upendra bage
                                    Bhubaneswar
                                    [protected]
                                    +1 photos
                                    The Emart customer support has been notified about the posted complaint.
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                                      R
                                      rankit
                                      from Rajkot, Gujarat
                                      Oct 13, 2016
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                                      Address: 380015
                                      Website: www.the-emart.in

                                      The emart — second hand power bank supply in bed condition


                                      Complain reminder (First complain on 05.10.2016)
                                      Dear sir,
                                      My self rankit, i purchase one power bank on the brand name sony against my order no - [protected] (Sony power bank). Sir, when i received the product that time this product have too much bad condition and i sure this is second hand delivery. I immediately make return request online on the date 30.09.2016. I got return mail and as per mail i got the information that your company representative will be come with in 3-4 working day at my door step but still today no one come at here and no any other response by any one.
                                      Please take it serious and do some thing for me.

                                      Sir, please look in this matter fastly, i seffering with too much

                                      Regrads
                                      Rankit panchal
                                      +91-[protected]
                                      The Emart customer support has been notified about the posted complaint.
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                                        M
                                        mansoortc
                                        Oct 11, 2016
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                                        Address: New Delhi, Delhi
                                        Website: emart online

                                        I already requested to emart for material Return and i have got reply from emart that they will send a courier boy with in 5 working days on 03-10-16
                                        still im waiting .!!

                                        order no : [protected]
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