Claimed

The Emart Complaints & Reviews

1
Last updated Jan 4, 2021
Complaints 193
Resolved
4
Unresolved
189
Quick Links
Statistics
Share
Contacts

File a complaint to The Emart

Having problems with The Emart?

File a complaint and get it resolved by The Emart customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
The Emart
Customer Service Contacts

The Emart Phone Numbers

Phone
+91 75 3182 9335
246
117

The Emart Website

The Emart Head Office Address

B64, Pandav Nagar
New Delhi
New Delhi District
Delhi
India
110092

The Emart reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
immanuel arul singh
from Madurai, Tamil Nadu
Report
Copy

Order 51433000269025

Address:624710

THE-EMART

Thank you for your interest in THE-EMART products. Your order has been received and will be processed shortly.
Order Details
Order ID: [protected]
Date Added: 12/08/2016
Payment Method: COD
Shipping Method: Shipping Cost Email: [protected]@gmail.com
Mobile: [protected]
IP Address: 101.222.166.37,
Instructions
[8/12, 12:04 PM] Immanuel Arul Singh V: மதà¯...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samal.sridharakumar04
from Delhi, Delhi
Report
Copy

Wrong material receive

Address:769009
Website:THE E MART

Dear Sir/Mam, I will ordered Nokia 105 Dual sim Mobile phone on dated 15/08/2016, but in cartoon packet i will receive Nokia 1600 mobile phone.I have required Nokia 105 Dual sim Mobile phone so plz return the Nokia 1600 phone & give me the my ordered Nokia 105 Dual sim Mobile phone([protected]-Order No) asap.

Thanks Regards
Sridhara Kumar Samal
[protected]...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dilu pandey
Report
Copy

Duplicat mobile samsung guru 1200

Address:Bhopal, Madhya Pradesh, 462023
Website:the EMart

This company will be delivers me on duplicate selphone (Samsung guru 1200)
Thanku...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayapaymal
from Vasind, Maharashtra
Report
Copy

NOt getting product whose payment made online

Address:New Delhi, Delhi, 110092
Website:www.the-emart.in

I have ordered product with model no-MI210400 and order NO[protected] on 21 August 2016, but i have not received this product, i have made online payment of 599/- in advance too. Customer care and Contact No of this Company are switch off.when do i get product and where should i register complain about The Emart?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dkd123
from Mumbai, Maharashtra
Report
Copy

Fake product (Refurnished)

Address:110092
Website:www.the-emart.in/home

Dear Sir,

I have taken Mobile from The Emart online portal, after receiving parcel i found insted of new product i got refurnished mobile, i have tried to reached them Via E-Mail & contact number given by suppliers, but no reply.

Order Id : [protected]
Product Name : Nokia 1100 Mobile Phone
Product Code : N21100
Quantity : 1

request you kindly help us...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tony Raaz
from Hyderabad, Telangana
Report
Copy

Received duplicate product

Address:New Delhi, Delhi, 515002
Website:consumercomplaints.in

Order id : [protected]
Product name : mi+ 20800mah power bank with free earphone
Product code : 20800+
Quantity : 1
But i received sony powerbank which is even duplicate.
I dont need any product from your website.
Even your customer care number is switched off, how do we contact you.
I am very dissappointed, i need my product exchanged or provide me a refund asap. Please contact me on [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahaboobbegum
from Chennai, Tamil Nadu
Report
Copy

Nokia c5-03 Touch mobile buy but damaged pc i want retrun mobile

Address:625018
Website:google.com

M.shameem banu.no-[protected], i have order mobile Nokiac5-03 touch mobile. but damaged pies, order 8/8/2016, or no -[protected], many time sent mail but no responce, now a days, pls i dnt like this mobile, pls refund my money, i want my money pls send answering or call, first time i order online, but its all my fat, i loss my money pls refund me, many time daily i sent compliant but no answer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parameswari p
from Gurgaon, Haryana
Report
Copy

Samsung 10400 mha power bank

Address:624301
Website:The emart

Have ordered samsung 10400 mha power bank
Order id [protected]
But i received which is even duplicate and not charging the power bank
I dont need any product from your website.
Even your customer care number is switched off, how do we contact you.
I am very dissappointed, i need my product exchanged or provide me a refund asap. Please contact me on [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
ranjanebela
from Kolkata, West Bengal
Report
Copy

Power bank with headset

Address:713103

Please refer to my early complain dated 28th August. Again gentle reminder. Till date no response came.

I purchased a bluetooth headset. It was delievered on 27th august to me at my address. For this transaction refeer AUB[protected] with order number [protected]. I paid rs 499+100= Rs 599 for this item.

With this headset a free 10000 mAh power bank was given to me. Unfortunately this power bank is not working....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jhajjary
from Mumbai, Maharashtra
Report
Copy

Send me a fake product

Address:Rohtak, Haryana, 124001
Website:the-emart

I order a mobile phone on 02/07/2016 from the-emart website. But when i received i saw it was a fake product of nokia 222. I take a return complaint against this phone. But no any solution of my complaint. I follow up many time on this complaint threw mail but no any solution....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Ramesh rg
from Mumbai, Maharashtra
Report
Copy

Nokia 5233

Address:Bangalore, Karnataka, 560053

When the mobile was delivered inside it was damaged we are not getting reponse from the costumer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaliyaperumalramasamy
from Ernakulam, Kerala
Report
Copy

Mobile fully damaged

Address:621216
Website:bit.ly/akoshappsms

Nokia 5233 touch mobile with (Mi power bank (1)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bolbam
from Bengaluru, Karnataka
Report
Copy

Order return

Address:753001
Website:www. theemart.in

We have received your request to return the product below. Our delivery staff will pickup the item within the next 5 - 7 days. After the return is picked-up and processed, you will receive store credits for the value of the item paid by you.
Order Id : [protected]
Product Name : Nokia
Product Code : c503
but 1 week already gone not solve the problem...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Roshan D Sharma
from Mumbai, Maharashtra
Report
Copy

Duplicate product

Address:421003
Website:The emart

I have ordered Mi powerbank 20800 mah
Order id [protected]
But i received Philips powerbank DLP- 25000 which is even duplicate.
I dont need any product from your website.
Even your customer care number is switched off, how do we contact you.
I am very dissappointed, i need my product exchanged or provide me a refund asap. Please contact me on [protected].
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya87
from Mumbai, Maharashtra
Report
Copy

Duplicate product given and that product is not working

Address:Thane, Maharashtra, 401104
Website:THE EMART

Hi...
I have order the the product ( MI+ 20800 mAh Power Bank with ear phone) online on Aug 19, 2016. from the THE - EMART.
but they have given me a duplicate samsung power bank. The product is not new and had scratched on it and any one can tell that its a used product
and most importanr the poerbank is not in working condition.

So I request you to please replace the product and give me the new product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lekhraj sharma
from Chandigarh, Chandigarh
Report
Copy

Return product

Address:Jaipur, Rajasthan, 302003
Website:facebook

Daer sir
Pls change my product becuses this is used & defative product so pls
This product. Other wies legal action your copmany
Order no [protected]
Dt 22/8/2016
Deleviery dt 26/8/2016
Awb no[protected]

Lekhraj sharma
Jaipur
Mo [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaktipal singh panwar
from Bengaluru, Karnataka
Report
Copy

Change the mobile ,Wrong product delivered

Address:Ujjain, Madhya Pradesh, 51433000307409
Website:www.the-emart.com

Wrong product delivered, my order is samsung guru music 310 mobile but delivery samsung guru 1200 mobile . and costumer care no. is off so request my order has been transfer to my home....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 781037
Website:www.the-emart.in

I received a pursel on 20 Aug, 2016. I bought a Nokia C5-03 from this site. When I opened the pursel I saw a duplicate box of Nokia C5-03. That's why I need to return it, please take it and return my money or credit or I have to take some major steps like a case file on consumer court.
My Order Id : [protected]
Product Name : Buy 3G Nokia C5-03 Touch Mobile
Product Code : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manu Samant
from Pune, Maharashtra
Report
Copy

Wrong product Received

Address:Udham Singh Nagar, Uttarakhand, 263148
Website:www.the-emart.in

Dear Emart
I have ordered a Philips Power bank 25000 mAh_22.08.16.
But we have received a wrong product and the product already used or second hand. Pls return this product and send my ordered product on urgent basis. which cost pay Rs499 by COD please look attached pics which is send by E-mart.

Order id-[protected]

If any query please contact-[protected]

Regards
Madho samantbr...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjaychhimpa4521
from Mumbai, Maharashtra
Report
Copy

Order no-51433000306870 wrong model receive

Address:Jaipur, Rajasthan, 302013
Website:www.the-emart.in

Pls return your product because we have order NKOIA 105 BUT RECEIVE SAMSUNG -1200 GURU....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy